「The staff make the place! It’s a lovely hotel but the people, from the valet and front desk, to the restaurant inside, were all so friendly, respectful, helpful, and effortlessly efficient. Looking forward to staying again soon. Thanks 」
「an old historic building with very thin walls without sound proofing or insulation. Room 4 is on the ground floor, next to sidewalk and the restaurant next door. It was quiet by 11:30 (on a Monday night). Expedia reservation was of no help trying to get access to the remote, virtual check in process because the front door requires a four-digit code (not set prior to my visit). The phone receptionist eventually provided it, but only on my second call.
PLUS: In the heart of Georgetown...
"The service at the front desk is very good, but unfortunately he gave me a problematic room, which caused me to deduct points for this hotel, which made my journey not perfect"