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菲斯基爾希爾頓花園飯店的評分

3 out of 5
菲斯基爾希爾頓花園飯店
25 Westage Road, Fishkill, NY

評論

8.8

有夠讚

10 分，有夠讚；1002 則評論中有 557 則" "
8 分，不錯哦；1002 則評論中有 286 則" "
6 分，一般般；1002 則評論中有 94 則" "
4 分，不太好；1002 則評論中有 31 則" "
2 分，很糟糕；1002 則評論中有 33 則" "

9.0/10

整潔度

9.0/10

員工素質

8.2/10

設施服務

8.8/10

住宿環境和硬體

8.4/10

環保程度

評論

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

Mary Ellen

喜歡：整潔度、員工素質和住宿環境和硬體
Nice
於 2024 年 5 月住了 1 晚

2/10 很糟糕

Danielle

喜歡：住宿環境和硬體
不喜歡：員工素質
於 2024 年 4 月住了 3 晚

8/10 不錯哦

jim

寵物同遊, 家庭旅遊
喜歡：住宿環境和硬體
The luggage carts are too small! When you’re traveling across country you have too many bags for such a small cart! Counter space too small, with such big bathrooms they could have used it more efficiently
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Philip

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚

6/10 一般般

Ann

情侶出遊, 家庭旅遊
喜歡：整潔度
Room was pleasant as was staff. Limitied amount of towels in room, no bottle water in room. Coffee service in morni g was nice, but we often find some type of breakfast food complimentary.
於 2024 年 4 月住了 2 晚

2/10 很糟糕

Elena

於 2024 年 4 月住了 1 晚

10/10 有夠讚

Marc

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Free coffee in the morning actually were in nicely sized cups and they had cream for the coffee in the lobby. Thanks!
於 2024 年 4 月住了 2 晚

10/10 有夠讚

David

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good
於 2024 年 4 月住了 8 晚

8/10 不錯哦

Joseph

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It is nice for a short stay.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Taha

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everyone was great
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Matthew

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff really made this stay perfect. Vanessa (i think, i’m sorry my brain isnt working!) was one of the nicest and most hospitable people I have ever met. And Ive been in the industry almost 30yrs. Super clean and comfortable. Thank you, i needed this Mjt
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Christopher

喜歡：整潔度、員工素質和住宿環境和硬體
OK
於 2024 年 2 月住了 1 晚
HGI Fishkill 於 2024年3月11日回覆
Thanks for the perfect rating! We're honored that you chose to stay with us on your visit to Fishkill and we look forward to hosting you on your next trip to the area.

4/10 不太好

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Check-in was an exercise in frustration
Arrived at front desk around 5 pm, but the person sitting there was apparently not authorized to check anyone in. Opened the door to the back room and asked for someone, then went back to staring at the terminal. A few minutes went by. More people arrived who wanted to check in. Person at the desk again went to the back room, then went back to staring at the terminal. A few more minutes went by before someone w check-in powers finally arrived. A sign on the desk touted how Hilton now accepts pets. That’s great, but when I got to my room, there was a dog barking continuously a few rooms down, which was clearly audible in my room w the door closed. Picked up my bags (which were heavy) and trekked back to the front desk, where I was given a room on a different floor. Thanks, Hilton! If you are allowing dogs, why don’t you segregate them on one side of one floor? Or, maybe since I was only staying one night this time, I wasn’t considered important enough and you wanted to stick me w the worst location? …And for this, they nickel-and-dime you on breakfast, internet w reasonable speed, etc. It is obnoxious. They seem to think that displaying your name on the TV in your room is going to make up for it. The only reasons I come back are the location, and the fact that the rooms are nice, and (usually) quiet. If I find a comparable place, Hilton will not see me again.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Judy

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Rooms were comfortable and fresh.
於 2024 年 2 月住了 3 晚

10/10 有夠讚

Kathryn

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
HGI Fishkill 於 2024年3月11日回覆
We are happy to hear you had a perfect stay! Thank you for choosing to stay with us and we look forward to welcoming you again in the future.

10/10 有夠讚

Christina，Babylon

喜歡：整潔度
於 2024 年 2 月住了 1 晚
HGI Fishkill 於 2024年3月11日回覆
We are happy to hear you had a perfect stay! Thank you for choosing to stay with us and we look forward to welcoming you again in the future.

10/10 有夠讚

Demetre

於 2024 年 1 月住了 2 晚
HGI Fishkill 於 2024年3月11日回覆
Thank you for the perfect rating! We look forward to welcoming you again in the future.

10/10 有夠讚

Stephen

於 2024 年 1 月住了 1 晚

2/10 很糟糕

Geoffrey

於 2024 年 1 月住了 1 晚

10/10 有夠讚

James

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
One Great Hotel When in Fishkill
Upon arriving I was greeted at the front desk by Jon who was absolutely incredible for our entire stay. I travel extensively and deal with many front desks; this young man stands out above the crowd. We will stay again when visiting family which we will be doing about 4 times a year. Hotel staff was great along with the hotel itself. Very clean, comfortable hotel with a nice pool area.
於 2024 年 1 月住了 2 晚
HGI Fishkill 於 2024年3月11日回覆
We are happy to hear you had a perfect visit to our property and are excited to hear that Jon provided you with exceptional service. We look forward to welcoming you again in the future.

10/10 有夠讚

Sandra

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Affordable comfort
Check in was quick and easy. Staff was very friendly. Room was spacious and clean.
於 2024 年 1 月住了 1 晚
HGI Fishkill 於 2024年3月11日回覆
We are happy to hear you had a perfect stay! Thank you for choosing to stay with us and we look forward to welcoming you again in the future.

4/10 不太好

Vickie

於 2024 年 1 月住了 1 晚

10/10 有夠讚

Emma

於 2024 年 1 月住了 2 晚
HGI Fishkill 於 2024年3月11日回覆
We are happy to hear you had a perfect stay! Thank you for choosing to stay with us and we look forward to welcoming you again in the future.

10/10 有夠讚

MELINDA

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

4/10 不太好

Brant

不喜歡：整潔度、住宿環境和硬體和客房舒適度
Dissatisfied
Booked this stay specifically for the hot tub and the hot tub was broken. Things in the room were broken. Noisey, no conditioner or lotions in the bottles. Shower curtains dangling off the wall. Very disappointing for a hilton.
於 2023 年 12 月住了 2 晚

4/10 不太好

Shelley

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
It was fine, but the hot tub was broken and our room smelled like animal pee.
於 2023 年 12 月住了 2 晚

8/10 不錯哦

philip

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚

8/10 不錯哦

Irene

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
After a very long day I really appreciate an efficient check in process and that's what we received. Thank you!!
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Michael

寵物同遊, 家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚

4/10 不太好

Ronald

情侶出遊
不喜歡：員工素質和設施服務
Room needed updating. Dirty grout, scuff marks on walls. Staff confused about hotel policy regarding breakfast. Was told breakfast was free, then was told we had to pay.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Lilian

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice hotel.
於 2023 年 11 月住了 1 晚

4/10 不太好

Robert

商務旅客
不喜歡：員工素質
No maid services, no one answers the phone.Had to go down and get my own towels. Bed not made, nothing cleaned.
於 2023 年 11 月住了 2 晚

10/10 有夠讚

Erin

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Front desk staff friendly and efficient!! Kudos!
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Susan

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚

6/10 一般般

Kathleen

喜歡：員工素質
Disappointed
In need of an update. Shower appeared dirty but possibly because the tiles are so old. Bed was very uncomfortable! For $400+ we expected much nicer accommodation..
於 2023 年 10 月住了 1 晚
Louisa 於 2023年10月30日回覆
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please contact me direct at the email or phone number below if there is anything else we can do for you at this time.

6/10 一般般

Paige

喜歡：員工素質
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Katherine

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚

8/10 不錯哦

terrence o.

家庭旅遊
喜歡：員工素質和住宿環境和硬體
Great location, convenient and safe
於 2023 年 10 月住了 2 晚
Louisa 於 2023年10月30日回覆
Thank you for taking a moment to share your experience. I am glad to hear you were provided with exceptional service and had a wonderful stay. We look forward to welcoming you back to our hotel in the future.

10/10 有夠讚

Clarke

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 3 晚

10/10 有夠讚

William

於 2023 年 9 月住了 1 晚

10/10 有夠讚

George

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Could not see Hilton sign in the dark. The sign is not lit so unable to see it.
於 2023 年 9 月住了 6 晚

6/10 一般般

skye

喜歡：員工素質
不喜歡：住宿環境和硬體
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Gulay

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Easy access off I-84. Co-located with several other chain hotels off Route 9. Good security, adequate parking, good-sized room, a flat screen TV with an uncomplicated remote that works! Very helpful staff on duty at the reception. Especially helpful throughout our 5-night stay was Jonathan who gave us a fabulous local restaurant recommendation as well.
於 2023 年 8 月住了 5 晚

10/10 有夠讚

David

喜歡：整潔度、員工素質和設施服務
Outside the property was nice it was hard to see being the sign didn't light up at night. Very dark. Lobby very nice. The rooms seemed outdated. Botton cover of a c unit broke off in floor. Minor things.
於 2023 年 8 月住了 3 晚
Hilton Garden Inn Fishkill 於 2023年9月3日回覆
Thank you for taking a moment to share your experience. Happy to hear you had a perfect stay and look forward to welcoming you back in the future!

8/10 不錯哦

Wendy

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 2 晚
Hilton Garden Inn Fishkill 於 2023年9月3日回覆
Thank you for taking a moment to share your experience. Happy to hear you had a great stay and look forward to welcoming you back in the future!

10/10 有夠讚

Jeanette

於 2023 年 8 月住了 3 晚

6/10 一般般

Len

於 2023 年 7 月住了 1 晚
Hilton Garden Inn Fishkill 於 2023年9月3日回覆
Thank you for taking a moment to share your experience. Happy to hear you had a great stay and look forward to welcoming you back in the future!

10/10 有夠讚

Catherine

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Convenient Location
The staff is outstanding: kitchen, bartender, and front desk. The property needs a facelift.
於 2023 年 8 月住了 2 晚
Hilton Garden Inn Fishkill 於 2023年8月13日回覆
Thank you for taking a moment to share your experience. I am happy to hear our team provided you with exceptional service and that you had a perfect stay with us. We look forward to welcoming you back in the future!