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埃爾里諾希爾頓歡朋飯店的評分

2.5 out of 5
埃爾里諾希爾頓歡朋飯店
1530 SW 27th Street, El Reno, OK

評論

9.2

太棒了

10 分，有夠讚；436 則評論中有 308 則" "
8 分，不錯哦；436 則評論中有 92 則" "
6 分，一般般；436 則評論中有 14 則" "
4 分，不太好；436 則評論中有 9 則" "
2 分，很糟糕；436 則評論中有 13 則" "

9.4/10

整潔度

9.2/10

員工素質

9.0/10

設施服務

9.4/10

住宿環境和硬體

9.0/10

環保程度

評論

10/10 有夠讚

Bronte

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Former housekeeper here and I was very happy with the cleanliness of the room. The shower was so nice and the desk clerk was super sweet. Would stay again!
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Stephen

於 2024 年 4 月住了 1 晚

10/10 有夠讚

Jeri

喜歡：整潔度、員工素質和住宿環境和硬體
Comfy bed and pillows. Entrance is a bit odd, but not difficult.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Dawn，Kokomo

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We enjoyed a really nice stay. We will definitely plan on staying here again!
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Sylvia

喜歡：整潔度、員工素質和住宿環境和硬體
The girl at the front desk was amazing and the room was great !!! I’m
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Steve

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Tina

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Pillows were small but otherwise, all was good
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Dominic R

喜歡：整潔度、員工素質和住宿環境和硬體
Really nice hotel and quiet place ( plush)
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Carol

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great experience. Nice room. Well cared for. Love this place!
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Angela

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean and comfortable
於 2024 年 2 月住了 2 晚

10/10 有夠讚

Michael

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Was a very comfortable and quiet nights stay. I love a hotel room that you don't have to listen to other room's doors slamming shut. The bed was so comfortable we thought about staying an extra night.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Jason

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Karen

於 2024 年 2 月住了 1 晚

10/10 有夠讚

Julie

喜歡：整潔度、員工素質和住宿環境和硬體
Nice and clean
於 2024 年 1 月住了 1 晚

6/10 一般般

Bill

家庭旅遊
喜歡：員工素質
The Staff was MOST cordial and helpful. Property was old and furnishing were OLD. We MOSTLY stay in Hampton Inn when traveling..usually clean and well kept. This was disappointing
於 2024 年 1 月住了 1 晚
Customer Care 於 2024年2月5日回覆
Thank you for choosing to stay at the Hampton Inn El Reno and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We have shared your feedback with the appropriate corporate team to ensure the necessary guidelines are in place to prevent similar from occurring in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to El Reno.

10/10 有夠讚

Kimberly

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Sher，BOSSIER CITY

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 2 晚

8/10 不錯哦

Freddy

喜歡：設施服務
Hampton was great and staff helpful but for some reason they say they don’t know charge for the room and Expedia never sent anything confirming price
於 2023 年 12 月住了 1 晚

10/10 有夠讚

STEPHANIE，New York

於 2023 年 12 月住了 1 晚

8/10 不錯哦

Patricia

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Curtains would not close, flood lights shining in from building next door
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Gail

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚

10/10 有夠讚

JOHN

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Lilli

喜歡：整潔度、員工素質和住宿環境和硬體
friendly staff
於 2023 年 11 月住了 1 晚

8/10 不錯哦

Patricia

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I liked the bed and the room configuration. I did not like the paper thin walls. The room next to us had a really "exciting" night.
於 2023 年 11 月住了 1 晚

6/10 一般般

dennis

喜歡：整潔度、員工素質和客房舒適度
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Todd

情侶出遊, 寵物同遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This property is modern and well maintained. I have stayed here several times.
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Mindy，Seminole

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was the perfect spot for what I needed. Right off the highway and fairly quiet.
於 2023 年 10 月住了 2 晚

6/10 一般般

Glenda

寵物同遊, 家庭旅遊
It was not the quality we have come to expect of Hampton Inn. We had a 7 lb yorky woth us that is house broke and cleaner than alot of children and charged us $75 for having a pet. Never again..
於 2023 年 10 月住了 1 晚
Customer Care 於 2023年10月26日回覆
Thank you for choosing to stay at the Hampton Inn El Reno and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. Although Hilton has opened their doors to our furry friends, it also comes with a standard pet fee of 50 for guests staying 1-3 nights. This additional fee is found throughout all major booking websites, including Hilton.com. This fee goes towards deep cleaning the room and ensuring that any future guests have an allergen-free room. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to El Reno.

10/10 有夠讚

Jolene

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great property!
於 2023 年 10 月住了 1 晚
Customer C 於 2023年10月26日回覆
We are delighted to have been your chosen hotel during your recent stay in El Reno. It was truly a pleasure to serve you. Thank you for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon!

10/10 有夠讚

Kim

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The staff at the hotel were very professional and friendly. The room was clean and comfortable. The breakfast was also good.
於 2023 年 10 月住了 1 晚
Customer Care 於 2023年10月26日回覆
We are delighted to have been your chosen hotel during your recent stay in El Reno. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Hampton Inn El Reno and we look forward to serving you again whenever your travels bring you back to El Reno.

10/10 有夠讚

José

喜歡：整潔度、員工素質和住宿環境和硬體
Nice place
於 2023 年 10 月住了 1 晚
Customer Care 於 2023年10月26日回覆
We are delighted to have been your chosen hotel during your recent stay in El Reno. It was truly a pleasure to serve you. Thank you for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon!

10/10 有夠讚

Carrie

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great place to stay. Beds comfy, pillows amazing. Friendly customer service
於 2023 年 9 月住了 2 晚
Customer Care 於 2023年10月26日回覆
We are delighted to have been your chosen hotel during your recent stay in El Reno. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Hampton Inn El Reno and we look forward to serving you again whenever your travels bring you back to El Reno.

10/10 有夠讚

Frank

於 2023 年 10 月住了 1 晚
Customer Care 於 2023年10月26日回覆
We are delighted to have been your chosen hotel during your recent stay in El Reno. It was truly a pleasure to serve you. Thank you for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon!

10/10 有夠讚

Cindy

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent stay. Comfortable, good condition, easy to find. Great breakfast
於 2023 年 9 月住了 1 晚
Customer Care 於 2023年10月26日回覆
We are delighted to have been your chosen hotel during your recent stay in El Reno. It was truly a pleasure to serve you. Thank you for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon!

10/10 有夠讚

Doreen

情侶出遊, 寵物同遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I liked that there was a walking track near the hotel where I could walk my dog.
於 2023 年 9 月住了 1 晚
Customer Care 於 2023年10月26日回覆
We are delighted to have been your chosen hotel during your recent stay in El Reno. It was truly a pleasure to serve you. Thank you for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon!

10/10 有夠讚

Jodie

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great location. Very clean. Breakfast was AMAZING!
於 2023 年 9 月住了 1 晚
Customer Care 於 2023年10月26日回覆
We are delighted to have been your chosen hotel during your recent stay in El Reno. It was truly a pleasure to serve you. Thank you for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon!

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
great night sleep
This was a repeat stay for us. We stayed here a year ago and liked it. Again, it did not disappoint. The staff is exceptional.
於 2023 年 9 月住了 1 晚
Customer Care 於 2023年10月26日回覆
We are delighted to have been your chosen hotel during your recent stay in El Reno. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Hampton Inn El Reno and we look forward to serving you again whenever your travels bring you back to El Reno.

8/10 不錯哦

Matthew

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Our stay was fine. Our chief gripe was the mattress in our room. We were in 217, and attempted to sleep on the bed farthest from the window. Our sons were in the window-side bed. My woke and I found the mattress hard and uncomfortable. Otherwise, ours was a pleasant stay.
於 2023 年 8 月住了 1 晚

10/10 有夠讚

Lauren

情侶出遊, 寵物同遊, 商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The room was so clean, spacious, and stylishly decorated. Had a nice loveseat, refrigerator, microwave, and coffeemaker. The shower in the bathroom was spa-like. The breakfast had a big spread of cold and hot items. The only think missing was fresh fruit. The front desk staff were friendly.
於 2023 年 8 月住了 1 晚

10/10 有夠讚

Tammy

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great place and amazing breakfast
Great place to stay! Breakfast was great! Strawberry waffles were yummy and the omelets amazing
於 2023 年 6 月住了 1 晚

10/10 有夠讚

Tammy

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great place
Great place
於 2023 年 6 月住了 1 晚

10/10 有夠讚

Tina

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 6 月住了 1 晚

8/10 不錯哦

Mark

喜歡：整潔度、員工素質和住宿環境和硬體
Clean hotel. Pleasant staff. Elevator had minor issue. Staff had to call it to ground floor, but all other floor controls worked.
於 2023 年 6 月住了 2 晚

10/10 有夠讚

Sandy

於 2023 年 6 月住了 1 晚

10/10 有夠讚

Megan

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 2 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good stay
We stayed one night, hotel was clean and welcoming. Front desk staff was great. The bad part about hotels is the people that are above you especially when they have no respect for anyone else.
於 2023 年 5 月住了 1 晚

10/10 有夠讚

Charles

4/10 不太好

Shelly

家庭旅遊
不喜歡：員工素質
Pool not heated
於 2023 年 5 月住了 1 晚

10/10 有夠讚

Roberta

家庭旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
We were very pleased with the services and amenities at this hotel.
於 2023 年 5 月住了 1 晚

10/10 有夠讚

Kim

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hampton Inn
This was an overnight trip. I have stayed at the Home2Suites which is adjacent to this Hampton Inn. I decided to give this hotel a try since the reviews were good and Home2Suites charges $50 per dog and I was traveling with two small dogs. I think the Hampton Inn was every bit as nice except it doesn't have a kitchenette, but it does have a refrigerator and microwave.
於 2023 年 4 月住了 1 晚