Very disappointing!!! I reserved a room (two months ago) with a king bed and got a small room with two queen beds. When I asked woman at front desk, she was VERY nonchalant in saying that there were no rooms available. She blamed Expedia for the error and told me to call them to complain. Then she suggested that I check out and find somewhere else to stay but I wouldn't be refunded for what was paid for the room. Being that I had to be at an event soon snd had no time to search for another hotel, I stayed. The room was small and very cold. When I looked at the windows, there was duct tape around the windows to (try) to keep the cold draft out, but the tape was old and coming off. I cranked the thermostat up to 90 degrees and the room was still cold. The bathroom was in need of remodeling or repair. The was wall was "bubbled" and paint peeling due to damage from steam coming from the shower. Between the tiles of the shower and along edge of bathtub there were blackened areas and mold in the grout. Overall a VERY disappointing stay. I will not return or suggest to others to stay there.
Janis L
於 2022 年 2 月住了 1 晚
2/10 很糟糕
Precious muyaba
親子旅遊
2022年1月24日
喜歡:整潔度
不喜歡:員工素質、設施服務和住宿環境和硬體
The hotel is beautiful but dead... the AC wasn't working 😕 it was very cold
Precious muyaba
於 2022 年 1 月住了 2 晚
4/10 不太好
Chloe
2022年1月17日
不喜歡:員工素質、住宿環境和硬體和客房舒適度
Bad
WiFi didn’t work, tv didn’t work, thermostat broken, phone broken, no minibar as advertised, no room service as advertised, creepy water damage in bathroom, and room itself was pretty bleak
Chloe
於 2022 年 1 月住了 1 晚
6/10 一般般
Scott
2022年1月12日
喜歡:整潔度、員工素質和客房舒適度
Broken heat
The heat in Our updates room wasn’t working. We tried waited but it never got over 72 degrees. They moved us but to an old Unrenovated room
Scott
於 2022 年 1 月住了 1 晚
10/10 有夠讚
Bailey
情侶出遊
2022年1月3日
喜歡:整潔度、員工素質和住宿環境和硬體
The stay was great. The hotel had everything we needed. The room was pretty bare bones, but it worked perfectly for us.
The area around the hotel is mostly closed, but if you have a car or Uber it’s not too bad to get down town