The hotel itself was fine. Check-out time is 11:00 am, so we were hoping to sleep in after a late night. Instead, we were awakened shortly after 9am by housekeeping staff (assumed since they were in the hallway when we left) knocking on the door and opening it. We had the safety latch in place so they couldn't open it all the way. Normally, we'd hang the do not disturb sign on the door but there wasn't one. It wasn't a pleasant way to wake up and shouldn't happen before check-out time.