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橘郡機場科斯塔梅薩溫德姆旅遊旅館的評分

2 out of 5
橘郡機場科斯塔梅薩溫德姆旅遊旅館
1400 Bristol Street, Suite A, Costa Mesa, CA

評論

6.6
10 分，有夠讚；1002 則評論中有 284 則" "
8 分，不錯哦；1002 則評論中有 211 則" "
6 分，一般般；1002 則評論中有 172 則" "
4 分，不太好；1002 則評論中有 152 則" "
2 分，很糟糕；1002 則評論中有 183 則" "

6.6/10

整潔度

7.6/10

員工素質

6.4/10

設施服務

6.2/10

住宿環境和硬體

6.4/10

環保程度

評論

6/10 一般般

Yongli

商務旅客, 團體旅遊
喜歡：員工素質
於 2024 年 1 月住了 1 晚
Travelodge Staff 於 2024年4月1日回覆
Dear Yongli,We value your feedback and apologize for any issues you encountered during your stay. Your feedback is important, and we're committed to making improvements. We look forward to the chance to exceed your expectations next time.

10/10 有夠讚

Yanhe

情侶出遊, 商務旅客, 團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Travelodge Staff 於 2024年1月28日回覆
Appreciate the perfect 5/5! delighted to hear you had a fantastic stay.

10/10 有夠讚

Yanhe

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Travelodge Staff 於 2024年1月28日回覆
Thank you for the 5/5 rating! We're thrilled to have met your expectations.

8/10 不錯哦

Yanhe

於 2023 年 9 月住了 3 晚
Travelodge OC Airport 於 2023年11月22日回覆
It was a pleasure to host you. We do appreciate for sharing the experience at Travelodge OC Airport. Hope to see you soon the future.

8/10 不錯哦

Baicheng

於 2023 年 8 月住了 2 晚
Travelodge OC Airport 於 2023年11月22日回覆
It was a pleasure to host you. We do appreciate for sharing the experience at Travelodge OC Airport. Hope to see you soon the future.

4/10 不太好

jihong

家庭旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
On the second night of check-in, we found that there was no water in the toilet and bathroom, making it impossible to take a shower or flush the toilet. This surprised us very much.
於 2023 年 7 月住了 2 晚
Travelodge OC Airport 於 2023年11月22日回覆
Dear guest, Thank you for staying with us. We are apologizing for your inconvenience. We’re always seeking out ways to improve our guest’s experience, we will definitely improve on what you have mentioned.

2/10 很糟糕

Doug

於 2024 年 5 月住了 2 晚

8/10 不錯哦

Ben

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
A VERY pleasant, affordable, GEM in a sea of expensive places to stay. I was a bit apprehensive at the low cost, but my fears were totally unfounded. The motel is 'experienced' but well kept up and the staff is VERY quick to take care of ANY request or problem. A quick snack can be grabbed from several fast food places within a 2 minute walk. O.C. Airport and fairgrounds are just minutes away without even getting on a freeway. I didn't get a chance to use the pool or gym, but neither was crowded (on a 3 day weekend) and those using them seemed to be enjoying the facilities. This WILL be my 'GO TO' place to stay when I return to the area.
於 2024 年 5 月住了 3 晚

8/10 不錯哦

Karen

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The location was good for me. I did not like some homeless people on the property.
於 2024 年 5 月住了 5 晚

2/10 很糟糕

Kevin

?
於 2024 年 5 月住了 2 晚

6/10 一般般

Roció

家庭旅遊
不喜歡：整潔度和住宿環境和硬體
The building is falling apart, needs repairs, The first room that I got it smells like cigarettes so I request to change to a different room, Which they give me a better room, I think the property in general it’s old. Complementary breakfast, it barely has anything, Employees are very nice some of them.
於 2024 年 5 月住了 5 晚

10/10 有夠讚

Soham

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice place to stay
於 2024 年 4 月住了 4 晚

10/10 有夠讚

justin

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚

6/10 一般般

Saeed，Thousand Oaks

商務旅客
喜歡：員工素質
Doors and furnitures have stains of usual wear and tear. The property can definitely use a fresh coat of paint. Breakfast is ridiculous
於 2024 年 4 月住了 1 晚

6/10 一般般

Jorge

家庭旅遊
喜歡：員工素質
不喜歡：設施服務和住宿環境和硬體
I got a smoke free room and the room still smell like cigarettes and also the room was nothing like the pictures it showed while booking .
於 2024 年 3 月住了 5 晚

10/10 有夠讚

Sara

I’ve stayed here before.
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Amaranta Cornejo

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Él precio es razonable. Se encuentra muy cerca del aeropuerto. Cuenta con un gimnasio básico. Justo porque sólo llegaba a dormir,valorë mucho que fuera un espacio bastante silencioso a pesar de estar sobre una calle transitada. Justo por mis horarios nunca pudo llegar alguien de mantenimiento para arreglar la caja de seguridad. No pude usar la piscina porque el agua estaba fría y había plumas y otro tipo de basura en el agua. Él jacuzzi estaba limpio y funcionaba bien.
於 2024 年 4 月住了 3 晚

6/10 一般般

Jon

商務旅客
不喜歡：住宿環境和硬體
I stayed 3 different weeks at your property. 209 was noisy (neighbors talking until 3 am). 107 was the best room, but the noise from upstairs was sometimes annoying. 244 was the worst room. Hot water was sporadic, the bathtub was not clean, it looks rundown.
於 2024 年 4 月住了 5 晚

8/10 不錯哦

cynthia

於 2024 年 4 月住了 4 晚

2/10 很糟糕

Luis

家庭旅遊
不喜歡：整潔度
me cobraron mas del contrato. 75 dlls de Tax. mas 100 dlls para deposito al momento de retirarme del hotel no me lo regresaron incluso fue cobrado de la tarjeta me comentaron que en 5 días me lo regresan? espero que a así sea. otro punto es que no me dieron recibo según ellos me lo daría expedia.
於 2024 年 4 月住了 7 晚

4/10 不太好

Ning

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚

2/10 很糟糕

Jorge Huelgas

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 4 月住了 2 晚

10/10 有夠讚

George

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything was great
於 2024 年 4 月住了 2 晚

2/10 很糟糕

Khalil

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 6 晚

8/10 不錯哦

Jon

商務旅客
喜歡：整潔度和員工素質
Very clean room. I was on the first floor and the walking noise from above can be annoying. But it was at least at a minimum.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

kathleen

喜歡：整潔度、員工素質和住宿環境和硬體
another great stay at this place...
於 2024 年 3 月住了 1 晚

4/10 不太好

Kyle

情侶出遊
Although the place was clean and organized the picture advertised on the website didn't match the room which to be honest gave off the vibe of seedier things. The level of noise from the other patrons makes this hotel very unacceptable doors slamming people pacing the back and forth all night loud arguing police activity etc I did enjoy the duck that lives there though he's nice and the breakfast in the morning was food was quite edible Hot bagel sandwiches. Checking guy was nice and so was the staff just kind of an older motel that needs renovation and better soundproofing
Travelodge Staff 於 2024年3月31日回覆
Dear Kyle,Thank you for your feedback. We apologize for the noise disturbances and any discrepancies during your stay. We're pleased you enjoyed the breakfast and our resident duck. Your comments will help us improve. We hope to welcome you back for a better experience

10/10 有夠讚

Jesse

喜歡：整潔度、員工素質和住宿環境和硬體
Good service
於 2024 年 3 月住了 1 晚
Travelodge Staff 於 2024年3月31日回覆
Dear Jesse,We are sincerely grateful for your perfect rating! It's wonderful to hear that you had a fantastic experience during your stay. Thank you for choosing our establishment, and hope to have the pleasure of hosting you again in the future!

6/10 一般般

Jon

商務旅客
The walls are so thin, I can hear the people on both sides of the wall talking late at night (one side until about 4 in the morning.)
於 2024 年 3 月住了 3 晚
Travelodge Staff 於 2024年3月31日回覆
Dear Jon,We are sorry for the noise disruptions during your stay. We are actively addressing the thin walls to ensure a peaceful environment for all guests. Please let us know if there's anything else we can do to improve your experience.

4/10 不太好

Alexander，Costa Mesa

商務旅客, 家庭旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
First room was really smelly a second room ok they put me in a third room that was ok. Hotel needs updating but guy at the front desk was helpful.
於 2024 年 3 月住了 3 晚
Travelodge Staff 於 2024年3月31日回覆
Dear Alexander,Apologies for the initial room inconvenience. We are grateful for your understanding and glad our front desk team could assist. Your feedback regarding updates is duly noted. Let us know if there's anything else we can do to improve your experience.

10/10 有夠讚

Zhou

於 2024 年 3 月住了 2 晚
Travelodge Staff 於 2024年3月31日回覆
Dear Zhou,Thank you for the rating . We are thrilled to hear that you had a wonderful experience during your stay. Your satisfaction is our priority, and we are delighted to have met your expectations. We hope to welcome you back for another excellent stay soon!

2/10 很糟糕

Emily

Horrible . First night stuck on Fox News all night second night. Man banging on my window and door waking me and I had a child w me . The front desk would not answer in fact hung up on me or picked up and put on hold forever so I had to dial 911. No manager there to talk too
於 2024 年 3 月住了 2 晚
Travelodge Staff 於 2024年3月31日回覆
Dear Emily,We sincerely apologize for the disturbances during your stay and the unresponsive front desk. This is not our standard of service. Please accept our apologies for any inconvenience caused. We will address these issues promptly.

10/10 有夠讚

Sohila

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Property maintained clean and comfortable. The manager very helpful.
於 2024 年 3 月住了 5 晚
Travelodge Staff 於 2024年4月1日回覆
Dear Sohila,We are glad to hear you found our property clean and comfortable, and we appreciate your kind words about our manager. Your satisfaction is our priority, and we look forward to welcoming you back in the future!

10/10 有夠讚

Lynn

商務旅客
喜歡：員工素質、設施服務和住宿環境和硬體
Tim is great at the front desk
於 2024 年 3 月住了 1 晚
Travelodge Staff 於 2024年4月1日回覆
Dear Lynn,We are happy to hear that Tim provided excellent service at the front desk. Thank you for your kind words, and we will be sure to pass along your compliments to him. We hope to see you again soon.Warm Regards

10/10 有夠讚

Moses，Tustin

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice place
於 2024 年 3 月住了 1 晚
Travelodge Staff 於 2024年3月31日回覆
Dear Moses,Thank you for the excellent rating! We are delighted to hear that you had a wonderful experience with us. we hope to welcome you back for another enjoyable stay in the future!Thanks & Regards

10/10 有夠讚

WEI

喜歡：整潔度、員工素質和住宿環境和硬體
The front desk gentleman is friendly and thoughtful.
於 2024 年 2 月住了 1 晚
Travelodge Staff 於 2024年3月31日回覆
Dear Wei,We're pleased to hear you found our staff to be friendly and thoughtful. Thank you for your kind words! We look forward to welcoming you back in the future!

6/10 一般般

Carolyn

情侶出遊
Staff and service not to friendly. Room could of been cleaned better ..
於 2024 年 2 月住了 2 晚
Travelodge Staff 於 2024年3月31日回覆
Dear Carolyn,We apologize for the unfriendly staff service and the cleanliness issues in your room. Your feedback is noted, and we'll strive to improve. Please let us know if there's anything else we can do to enhance your experience.

10/10 有夠讚

Erica

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very clean. Really nice staff.
於 2024 年 2 月住了 1 晚
Travelodge Staff 於 2024年3月31日回覆
Dear Erice,We are pleased to hear you enjoyed our cleanliness and found our staff to be accommodating. Thank you for your kind words! We hope to welcome you back soon!

4/10 不太好

Tageshi

團體旅遊
不喜歡：設施服務和住宿環境和硬體
チェックインすると、金庫は使えないしテレビは映りませんでした。 フロントに連絡すると、テレビは直ぐに直してくれましたが、 金庫は翌日になるとの事でしたが、結局チェックアウトまで直しに来ませんでした。 テレビは映るようになりましたが、リモコンの裏蓋は無く、ボリュームは操作出来ませんでした。 シャワーは、レバーを回すと温度調節出来ましたが、水量が調節出来ませんでした。 おそらく、レバーを手前と奥に動かして水量調節するものだったのかもしれませんが、レバーが動きませんでした。 とにかく、全体的に設備が古いです。 壁は薄いです。 隣りの部屋の咳や会話も聞こえます。
於 2024 年 2 月住了 9 晚
Travelodge Staff 於 2024年3月31日回覆
Dear Tageshi,We appreciate your feedback on the overall facility and apologize for any disturbances from neighboring rooms. We will strive to provide a more comfortable stay in the future.Best Regards.

2/10 很糟糕

Lynda，Morro Bay

商務旅客, 家庭旅遊
喜歡：員工素質和住宿環境和硬體
不喜歡：設施服務
There were holes in the bedspread. Walls were patched in several places. Very old furniture that needs upgrading. The bathroom sink and shower had huge cracks in the tile but we did not end up using the shower because we had NO hot water! I looked but did not find any smoke detectors as well.
於 2024 年 2 月住了 1 晚
Travelodge Staff 於 2024年3月31日回覆
Dear Lynda,We apologize for the inconveniences during your stay. We are addressing the issues promptly to enhance our facilities and ensure guest satisfaction. Thank you for bringing them to our attention.

10/10 有夠讚

Grace

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very clean room,soft towels. Would return.
於 2024 年 2 月住了 1 晚
Travelodge Staff 於 2024年3月31日回覆
We are happy to hear you had a comfortable stay! Thank you for noticing our clean rooms and soft towels. We look forward to welcoming you back in the future!Best Regards

10/10 有夠讚

Daniel

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This was a pretty nice place to start at that was budget friendly. There were some tiny things here or there that needed updating, but overall, it was pretty good!
於 2024 年 1 月住了 6 晚
Travelodge Staff 於 2024年3月31日回覆
Dear Daniel,We are delighted to hear you had a pleasant experience with us! Thank you for choosing our budget-friendly option. Your perfect rating means a lot to us! We hope to see you again soon!

6/10 一般般

Sorrells

於 2024 年 1 月住了 2 晚
Travelodge Staff 於 2024年3月31日回覆
Dear Sorrells,We appreciate your feedback and regret if your experience did not meet your expectations. Your input is valuable to us, and we will strive to improve. If there are specific areas where we can enhance your experience in the future, please let us know. Thank you for choosing to stay with us.

6/10 一般般

Brian

I found several cockroaches in my room this morning. It’s possible it was from the extensive rain but the room should be checked. Room 224
於 2024 年 2 月住了 3 晚
Travelodge Staff 於 2024年3月31日回覆
Dear Brain,We sincerely apologize for the inconvenience of finding cockroaches in your room. we will conduct a thorough inspection and take necessary measures to address the issue promptly. Your comfort and satisfaction are our top priorities. Thank you

10/10 有夠讚

ZACHARY

喜歡：整潔度、員工素質和住宿環境和硬體
I stay somewhat often here and there. There are some rooms that are better than others, but if you have issues and address them they will do their best to fix it. My GF has fibromyalgia and I have slipped discs in my back so the stay wasn't needed but purely for the hot tub. It was closed for the night after being cleaned which is an absolute first for me. All good. The sensor on my TV was non responsive and they were quick to give me a new room and tested everything before leaving. Great price, free breakfast and great customer service. Last night's front desk worker deserve a raise, same with the morning guy who remembers me from previous stays and is always cordial.
於 2024 年 2 月住了 1 晚
Travelodge Staff 於 2024年3月31日回覆
Dear Zachary,Thank you for your ongoing support and for sharing your feedback. We regret any inconvenience caused by the temporary closure of the hot tub but are grateful for your understanding. We are pleased that we promptly resolved the TV issue and ensured your comfort. Your compliments about our pricing, breakfast, and service mean a lot to us, and we will be sure to relay them to our team. We anticipate the opportunity to host you again for another enjoyable visit.Thanks & Regards

4/10 不太好

Chul

不喜歡：整潔度和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Travelodge Staff 於 2024年3月31日回覆
Dear Chul,We regret to hear that your stay did not meet expectations. Your feedback is crucial, and we will utilize it to enhance our services. Best Regards,

2/10 很糟糕

Tracy

商務旅客, 家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Room not clean cigarette smoke and cigarette butt on the floor broken toilet crashed cars on property commercial trucks taking a lot of parking airport noise people walking all night upstairs breakfast not appealing offered 2nd night at a higher price Sunday night
於 2024 年 1 月住了 1 晚
Travelodge Staff 於 2024年4月1日回覆
Dear Tracy,We apologize for the multiple issues you encountered during your stay, including cleanliness, noise disturbances, and unappealing breakfast options. Your comfort is our priority, and we're sorry we fell short. We're addressing these issues promptly and would appreciate the opportunity to make it right.

4/10 不太好

Jonathan

喜歡：整潔度
不喜歡：住宿環境和硬體
於 2024 年 1 月住了 3 晚
Travelodge Staff 於 2024年4月1日回覆
Dear Jonathan,Thank you for your feedback. We appreciate your input and apologize if our options didn't fully meet your expectations. We're always striving to improve, and your comments will help us in that endeavor.

2/10 很糟糕

Claudia

商務旅客
不喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Travelodge Staff 於 2024年4月1日回覆
Dear Claudia,We regret to hear that your stay did not meet expectations. Your feedback is crucial, and we will utilize it to enhance our services.

2/10 很糟糕

Maritza

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Not a great place to stay
Stayed in this place for 3 nights. Lots of homeless people. Fire broke out on 2nd night and on my last night the bathroom had a ceiling leak.
於 2024 年 1 月住了 3 晚
Travelodge Staff 於 2024年4月1日回覆
Dear Maritza,We sincerely apologize for the challenges you encountered during your recent stay. Your safety and comfort are our top priorities, and we regret any distress caused by these circumstances.