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"Fernando was very helpful and understanding when my reservation was a bit difficult to find in the system. Thank you!"

"I actually extended this stay and although in order to extend thru Hotels.com you have to do it online and make an entirely new reservation especially to keep the same rate. I came across many factors that would’ve or might have made my experience a really stressful one if it had not been for the front desk associate who made everything run streamlined. I appreciate her knowledge and her attention towards keeping my room safe It turns out the rate offered by Hotels.com was not better than the one offered on property, so she extended my room another night with my new rate also since the room was in my boyfriends name and he was at work she let me call and verify with him I was authorized to be in the room and have a key. I really appreciate the extra care she took as to reassure me I was safe and no one would be able to come inside or would be given a key without proper identification. It’s the little things that really make up for giving me a piece of mind and allowing for me to rest easy. "

"All good"

"Nice hotel good experience "

"Very nice and clean hotel"

"This was the best stay of all that we enjoyed the room and the great shower "

"Shower was hot and beds were comfortable. The hair dryer was broke and the front desk replaced it no problem. Overall a good experience!"

"Met our needs very well. "

"Check in was fast and the desk clerk friendly. Our room was perfect for a night at the Concord Pavilion. We wished we could stay an extra few nights as it was spacious with a kitchenette. I’d recommend bringing your own shampoo & hair dryer though, because those are not provided. "