Dear Valued Guest,Thank you for taking your time to give us an outstanding review and kind words.We're happy to hear that our gracious Thai hospitality made your vacation memorable.We look forward to welcoming you again to your home away from home on your next visit in Phuket.Have a great day!Dusit Thani Laguna Phuket team

Dear Khun Kin Wai Sawasdee krub, Warm Greetings from Dusit Thani Laguna Phuket! Thank you for choosing us as your home away from home and giving us a review on Expedia.com It is wonderful to hear that you are impressed with our resort location. I am sure our entire team has the great pleasure of assisting you as much as you have been enjoying your stay with us. Once again, thank you so much for choosing Dusit Thani Laguna Phuket. It has been an immense pleasure serving you. Graciously your,

Dear Sawasdee krub, Warm Greetings from Dusit Thani Laguna Phuket! Thank you for choosing us as your home away from home and giving us a review on Expedia.com It is wonderful to hear that you are impressed with our resort location. I am sure our entire team has the great pleasure of assisting you as much as you have been enjoying your stay with us. Once again, thank you so much for choosing Dusit Thani Laguna Phuket. It has been an immense pleasure serving you. Graciously your,

Dear Guest Thank you very much for staying with us at Dusit Thani Laguna Phuket and for review us your heartwarming comments on Expedia.com. We are so happy to read that you and your family had an enjoyable time at resort. Our goal is for feeling of always being at home away from home. We are certainly concerned about the issues mentioned. Your valuable feedback, which helps us to focus on what is important to our guests. Please accept our apologies for the inconveniences caused, and rest be assured that immediate improvements will be put in place. We do wish to welcome you and your family back at Dusit Thani Laguna Phuket in the very near future. Graciously your,

Dear Khun Kwok Thank you very much for staying with us at Dusit Thani Laguna Phuket and for review us your heartwarming comments on Expedia.com. We are so happy to read that you and your family had an enjoyable time at resort. Our goal is for feeling of always being at home away from home. We are certainly concerned about the issues mentioned. Your valuable feedback, which helps us to focus on what is important to our guests. Please accept our apologies for the inconveniences caused, and rest be assured that immediate improvements will be put in place. We do wish to welcome you and your family back at Dusit Thani Laguna Phuket in the very near future. Graciously your,

Dear Khun Man Kit We have finished renovating the resort last year and all public are a and guest rooms are already renovated. We do wish to welcome you and your family back at Dusit Thani Laguna Phuket in the very near future. Graciously your,

Dear Khun Kin Wai Warm Greetings and thank you for sharing your experiences on your stay. Your feedback will assist us to continue improving our services. We are delighted that you had an excellent holiday and we have noted the feedback regarding the air conditioner and we will escalate the same to our corporate tecnical team and will try and get the same fixed. Best Regards

Dear Guest Warm Greetings and thank you for sharing your experiences on your stay. Your feedback will assist us to continue improving our services. Thank you for providing me with your 5 points and please do let us know more about your stay and we will be happy to hear about the same.

Dear Guest Warm Greetings and thank you for sharing your experiences on your stay. Your feedback will assist us to continue improving our services. We are delighted that you are having and excellent holiday and please do let us if there is anything else we can do to make your stay more memorable.

Dear Sze Chun Thanks a lot for taking time out and providing us with your feedback. We are really sorry to hear that you didn't enjoy the stay with us and I have already spoken to the concerned department and will improve the process of room checking. Regards Izhar Mohsin Director of Rooms

Dear Tsz Kan Thanks a lot for taking time out and providing us with 100% score. Please do let us know about your experience and we would love to hear from you Regards Izhar Mohsin Director of Rooms

Dear Khun Karon Thanks a lot for your feed back and its a pleasure to know that you enjoyed your holiday with us and like the villa. We believe in Thai gracious hospitality that is going the extra mile to make our guest happy. Hope to see you back again soon Regards Izhar Mohsin Director Of Revenue Management

Dear Guest Thanks a lot for taking time out and providing us with your feedback. We are really happy to hear that you like our property. I hope in your next stay you get time to relax and enjoy all the facilities in the resort. Hope to see you back soon Regards Izhar Mohsin Director Of Revenue Management

Dear Khun Venus Thanks a lot for taking time out and providing us with your feedback. We are a family destination and very conveniently located between the Airport and downtown. Hope to see you back again soon Regards Izhar Mohsin

Dear Khun Yu Thanks lot for taking time out and providing us with your feed back. It is really encouraging to know that you had a memorable and relaxing stay with us. Regards Izhar Mohsin

Dear Hon Kit Thanks a lot for taking time out and providing us with your feedback. It is a pleasure to hear that you enjoyed your holiday and like our service. It is our continually strive to provide the Gracious Thai hospitality with a smile and good to know that we were successful in providing the same. Hope to see you again soon Reagrds Izhar Mohsin

Dear Guest Thanks a lot for taking out time and providing us with 4 star points. Please do let us know about your experience in our resort and we would love to hear from you. Regards Izhar Mohsin

Dear Guest I are really pleased to hear that you had a memorable and relaxing stay with us. Yes, we are in middle of an major renovation and upgrading our rooms, swimming pool and few restaurants. To minimize the inconvenience caused to our guest due to renovation we do provide the alternatives to our guest to enjoy there vacation. Hope to see you soon again Regards Izhar Mohsin

Dear Guest Thanks a lot for providing us with your feedback. It is sad to here that there was some maintenance issue in your room and we will look into the same and get it rectified. I hope you enjoyed your stay with us in the Villa which is one of the best on in this part. Hope to see you again soon. Regards Izhar Moshin

Dear Mr. Brian I am very happy to know that you had a very relaxing and stress free stay with us. We constantly train our staff to help and serve guest which is the real meaning of Thai Hospitality. We completely believe in the "Thai Way of Living " and it is very encouraging that you liked the staff enthusiasm. Hope to see you soon again. Regards Izhar Mohsin Director Of Revenue Management

Dear Guest I would like to take this opportunity and thank you for taking time out and writing a review for us. The concept of our villas is to provide you complete privacy in a very quite and serene environment. I am glad to hear that you have enjoyed our villa concept and given us feedback about the same. We believe in providing the service with smile which is the true meaning of Thai Hospitality. Hope to see you soon again Regards Izhar Mohsin Director Of Revenue Management

Dear Guest Thanks a lot for your feedback and I am happy to hear that you enjoyed the stay with us and you like our service. It is our constant effort to give a friendly service that is the Thai Way of living and providing Hospitality. I have already taken into account the feedback regarding the seat belt and will get it done immediately. Regards Izhar Mohsin Director of Revenue Management

Dear Khun Wing Thanks a lot for taking time out and writing a review for us. We do have a variety of dining choices in the resort. We have Laguna Cafe serving International Menu, La Tattoria serving authentic Italian food, Ruen Thai serving the Royal Thai food, Casuarina Beach restaurant serves international cuisine. The two separate room in villa with two washrooms is to make sure that we respect the privacy of your guest and they are not disturbed. Once againg thans a lot for your feedback and hope to see you soon again. Regards Izhar Mohsin Director Of Revenue Management

Dear Jyoti,Thank you for taking the time to post your review and feedback. My team and I would like to extend our heartfelt apologies for the unpleasant experiences you encountered during your stay. This is not our usual standards and I do hope that we have the opportunity to welcome you back to our hotel to show you our gracious standards in Thai hospitality. Should we have the opportunity to welcome you back - please do contact me and I will personally make the necessary arrangements to ensure that everything will be in good order. Once again, my sincere apologies. Thank you for your review and I do hope to welcome you back in the near future. Warmest regards,Waraporn AngsupasirikulManager - Total Quality Management

Dear Mike,Thank you for sharing your feedback with us. We're delighted to hear that you found our hotel's location to be superb.Providing our guests with a prime location is essential to us, and we're thrilled that you appreciated the convenience and beauty of our surroundings. It's always gratifying to know that our guests enjoy the area where our hotel is situated.We truly value your feedback, and we hope to have the pleasure of welcoming you back to our hotel in the future for another enjoyable stay.Warmest regards,Waraporn AngsupasirikulManager - Total Quality Management

Dear Bradford,We are truly sorry to hear that you were disappointed with your stay. Your feedback is important to us, and we would like to understand more about what aspects of your visit did not meet your expectations.Please feel free to share any specific concerns or issues you encountered so we can address them and improve our services. Our goal is to ensure every guest has a positive experience, and we regret that we fell short during your stay.Thank you for bringing this to our attention. We hope to have the opportunity to make it right and provide you with a better experience in the future.Warmest regards,Wraporn AngsupasirikulManager - Total Quality Management