The property is dirty and it smells. The food was horrible and the staff need more hospitality training. Not worth it for a 4 star hotel especially around Cebu business park. The building need to be updated especially their HVAC system, it smells so moldy and wet. Housekeeping staff need to be trained on cleanliness. When we arrived at our rooms (one for my spouse and one for our children), the bedsheets were wet, floors dirty, bidet had feces stain on it. This was unacceptable. We had Manager Hannah moved us to another room, it was better but still not 4 star standards.
Alexandre
於 2024 年 6 月住了 3 晚
10/10 有夠讚
Jack
商務旅客
2024年5月25日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Perfect spot for a business stay, great amenities and close to a lot. Clean and safe