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凱恩斯彩虹度假酒店的評分

3.5 out of 5
凱恩斯彩虹度假酒店
179 Sheridan Street, Cairns North, QLD

評論

6.6
10 分，有夠讚；220 則評論中有 51 則" "
8 分，不錯哦；220 則評論中有 65 則" "
6 分，一般般；220 則評論中有 35 則" "
4 分，不太好；220 則評論中有 32 則" "
2 分，很糟糕；220 則評論中有 37 則" "

6.4/10

整潔度

7.6/10

員工素質

6.2/10

設施服務

6.0/10

住宿環境和硬體

6.6/10

環保程度

評論

6/10 一般般

Nathan

不喜歡：住宿環境和硬體
於 2024 年 5 月住了 4 晚

8/10 不錯哦

Kathie

團體旅遊
喜歡：設施服務和住宿環境和硬體
Great pool! Great walking vacation.
於 2024 年 5 月住了 3 晚

8/10 不錯哦

Paul

情侶出遊, 團體旅遊, 家庭旅遊
It good
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Jeff

喜歡：整潔度、員工素質和住宿環境和硬體
I don't know if this hotel is under new management, but it absolutely not a smoke free premise. So do know people will be smoking right outside their rooms. We had an issue with our room, but the manager went above and beyond on taking care of us.
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Jeffrey Scott

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The Hotel Tropiq was a nice little stay. We did have an issue with our room, but it was taken care of pronto!!!! The one thing to be aware of, it seemed like it was a non smoking premise and there were people smoking right outside their rooms.So it's not a smoke free facility, but the nice thing is no smoking in the rooms. It was quiet and quaint.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Christopher

喜歡：整潔度、員工素質和住宿環境和硬體
Staff is Wonderful and Helpful !!!
於 2024 年 3 月住了 2 晚

6/10 一般般

Joshua，Granville

於 2024 年 3 月住了 1 晚

10/10 有夠讚

Paul

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 2 晚

8/10 不錯哦

Tuan

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Old good conditions property. Keep cool with the back yard pool , spa. Value for money.
於 2024 年 2 月住了 3 晚

2/10 很糟糕

Gianna-Lee Charlotte

親子旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property was ok, clean and a pool area in the middle. A small playground which is absolutely unsave and dangerous for children. The family room was on the first look clean, but lots of insects were in the corners and under the beds. The corners were not clean. The bathroom was dirty and disgusting, stinky and everywhere rost ants and dirt. The wall in the sleeping room was wet. We stayed 3 nights and didnt slept during the nights because of noises from neighbours who didnt care about other guests. 2nd night we called the management and luckily somebody came and ended the noise. But the employees seem indifferent, annoyed and not really motivated to ensure a relaxing stay. We cannot recommend this hotel.
於 2024 年 2 月住了 3 晚

8/10 不錯哦

Onella

喜歡：整潔度、員工素質和設施服務
I like that it's closer to that end and Esplanade. Walking distance to everything. I didn't like that people staying at the place were inconsiderate to other paying guest. Especially a drunkard ingenious person that screamed insanity words for good hours till he was either taken away or been stopped.
於 2024 年 2 月住了 1 晚

4/10 不太好

Patricia

商務旅客
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
Visit Family
於 2024 年 2 月住了 5 晚

10/10 有夠讚

HIDEYUKI

於 2024 年 2 月住了 7 晚

2/10 很糟糕

courtney

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Horrendously poor management, should be revoked of his licence, no customer service experience whatsoever, poorly run system and staff
於 2024 年 1 月住了 1 晚

8/10 不錯哦

Dave

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Cairns stop over
Good value for the price room was clean and roomy everything worked thick sold walls that made it quiet from outside noise Close to CBD and Hospital I will stay there again
於 2024 年 1 月住了 1 晚
Chris 於 2024年2月11日回覆
Hi Dave,We are happy that you enjoyed your stay with us, hope to see you again on your next visit.

10/10 有夠讚

Chiron

喜歡：整潔度、員工素質和住宿環境和硬體
Service was excellent,
於 2024 年 1 月住了 2 晚
Chris 於 2024年2月11日回覆
Hi Chiron,Thanks for the review, we love some positive feed back for our staff.Cheers

10/10 有夠讚

Michelle

於 2024 年 1 月住了 1 晚

2/10 很糟糕

Rose

不喜歡：整潔度和住宿環境和硬體
於 2024 年 1 月住了 1 晚

6/10 一般般

Emily

於 2024 年 1 月住了 2 晚

10/10 有夠讚

Melanie

喜歡：整潔度、員工素質和住宿環境和硬體
Management are always super friendly & super helpful..they go out of their way to meet any needs/special requests you may have..I love staying here .
於 2024 年 1 月住了 3 晚
Chris 於 2024年2月11日回覆
Hi Melanie,We are always happy to assist where we can and hope to see you on your next visit.

2/10 很糟糕

Melissa

情侶出遊
不喜歡：整潔度和住宿環境和硬體
I would not stay here even if they paid me. It was like staying in a 1970’s motel NOT a hotel. It felt unsafe and more like a dirty brothel. Behind the bed there were dead cockroaches and what was left of some probably been there awhile. The bed was hard and I don’t mind a hard bed. Thank god it was only for one night.
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Elizabeth

喜歡：整潔度、員工素質和住宿環境和硬體
Very nice thank you. Will you be reopening the 24 hour bar? Lol
於 2024 年 1 月住了 1 晚
Hotel Tropiq 於 2024年1月14日回覆
Hi Elizabeth, thank you for taking the time to leave a lovely review. We are delighted that you enjoyed your stay with us and hope to see you again one day soon!

4/10 不太好

John

不喜歡：員工素質和住宿環境和硬體
We felt uncomfortable when checking in. The person checking us in appeared to be grumpy and was not very helful.
於 2024 年 1 月住了 1 晚
Hotel Tropiq 於 2024年1月14日回覆
Dear John, we are sorry for the shortcomings you experienced during your stay. We are looking into what you have addressed, we do hope you give us the opportunity to have you stay with us again in the future. Kind regards, Hotel Tropiq reception team.

6/10 一般般

真實旅客

家庭旅遊
喜歡：住宿環境和硬體
不喜歡：整潔度和員工素質
Good hotel with bad WiFi.
Nice hotel with good possibilities for cooking and laundry. But the WiFi connection was terrible and the mobile connection is not the best in Trinity Beach.
於 2023 年 12 月住了 4 晚
Hotel Tropiq 於 2024年1月14日回覆
We are so happy to hear that you enjoyed your stay! Thank you kindly for taking time out of your day to share your feedback. We look forward to welcoming you back in the future. Warm Regards reception team at Hotel Tropiq.

8/10 不錯哦

D'urville

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Hotel Tropiq 於 2024年1月14日回覆
Hi D'urville, thank you for taking the time to provide feedback on your stay. We are glad that you enjoyed your time and thank you for providing a positive review about the hotel

10/10 有夠讚

Kerazhan

親子旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
Could have been essential for a bar or restaurant.
Chris 於 2024年2月11日回覆
Hi Kerazhan,We did have an operational bar and restaurant on site back in the early days, sadly it led to a lot of noise and trouble around the hotel, so with new ownership it was decided to leave it idle for the time being.Maybe it will be operational again in the future.

6/10 一般般

Mackenzie

團體旅遊
喜歡：整潔度
Nice hotel, but needs comfier beds… too hard
於 2023 年 12 月住了 2 晚
Chris 於 2024年2月11日回覆
HI Mackenzie,We are always looking to make improvements and will take your notation onboard.

10/10 有夠讚

Robert

喜歡：設施服務
於 2023 年 12 月住了 7 晚
Hotel Tropiq 於 2024年1月14日回覆
Thank you for taking the time to leave a lovely review. We are delighted that you enjoyed your stay with us and hope to see you again one day soon!

2/10 很糟糕

Wendy

情侶出遊
不喜歡：整潔度和員工素質
Had to leave motel becase power went out . We had know idea or told when power would come on left the 10.15pm .because to hot too stay.no communications.
於 2023 年 12 月住了 1 晚
chris 於 2024年1月7日回覆
Hi Wendy, We did our best to communicate the limited information the energy company was offering - Signs on the office doors and group text messages all went out as to the status of the power.

10/10 有夠讚

Riaz

於 2023 年 12 月住了 4 晚
Chris 於 2024年2月11日回覆
Hi Riaz,Thank you for your review.We are happy that you enjoyed your stay with us.

2/10 很糟糕

Arvid

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 3 晚

8/10 不錯哦

Jannette

情侶出遊
喜歡：整潔度、員工素質和設施服務
Decided to stay close to the airport as cyclone Jasper hit Cairns. We can’t give a full appraisal as we were holed up in our room. The room was clean and the staff helpful and caring.
於 2023 年 12 月住了 2 晚
Hotel Tropiq 於 2024年1月14日回覆
Hi Jannette, thank you for taking the time to provide feedback on your stay. We are glad that you enjoyed your time and thank you for providing a positive review about the hotel

8/10 不錯哦

claudia ferri de

喜歡：整潔度和員工素質
Needs a big Reno but okay for a night
於 2023 年 12 月住了 1 晚
Chris 於 2024年2月11日回覆
Hi Claudia,We try and offer the best product we can for an older style hotel, but would definitely love a more extensive reno for the future.

10/10 有夠讚

Ingrid

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Chris 於 2024年2月11日回覆
Hi Ingrid,Thank you for your review!We hope that you had a safe onward journey.

4/10 不太好

Sam

不喜歡：住宿環境和硬體
於 2023 年 11 月住了 3 晚

2/10 很糟糕

Yongjia

情侶出遊
不喜歡：員工素質和住宿環境和硬體
They have no service at front desk after 4 pm and doesn’t indicate it when we made the reservation. It’s very hard for the visitors from another country if you don’t have telephone service. When we try to move to the other hotel for the reason above, they don’t give us approval and make us pay the two nights we didn’t stay.
於 2023 年 11 月住了 3 晚

2/10 很糟糕

Trish

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hotel ???? it was just a cheap old Australian Motel, bare floors, walking around bare foot my feet were black with dirt. It was so basic, dreary basic. I will never ever recommend Hotel Tropic Cairns
於 2023 年 12 月住了 1 晚

6/10 一般般

Tina

喜歡：員工素質和客房舒適度
Okay hotel
Vänlig och hjälpsam personal, rummet var ”trött”, AC och fläkt- jättebra, badrummet behövde lite bättre städning under handfatet/badkar/listorna.
於 2023 年 11 月住了 3 晚

2/10 很糟糕

Alex

情侶出遊, 商務旅客
不喜歡：整潔度、員工素質和住宿環境和硬體
Nothing
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Christopher

喜歡：整潔度、員工素質和住宿環境和硬體
Priced Perfectly, Clean !!! Safe, Attentive Staff !!!
於 2023 年 11 月住了 1 晚

8/10 不錯哦

Ian

於 2023 年 11 月住了 1 晚

10/10 有夠讚

Gabrijela

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Pool is faboulos and wanderful.. Everything was ok
於 2023 年 11 月住了 4 晚
Shelby 於 2023年12月3日回覆
Hello Gabrijela, thank you for the thoughtful and invaluable feedback you have provided. We are constantly making improvements to the property and any feedback from guests as we move through this process is most valued and received.

10/10 有夠讚

Emma

團體旅遊
喜歡：員工素質和客房舒適度
Opholdet var ganske fint til prisen, og det lå rigtig godt. Umiddelbart er det god overnatning til prisen, men man skal ikke forvente meget mere end hvad man har betalt for
於 2023 年 11 月住了 1 晚
Shelby 於 2023年12月3日回覆
Thank you for taking the time to leave a lovely review. We are delighted that you enjoyed your stay with us and hope to see you again one day soon!

8/10 不錯哦

Edward

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 5 晚

4/10 不太好

Cole

喜歡：員工素質
不喜歡：住宿環境和硬體
Yuk.
於 2023 年 11 月住了 2 晚

8/10 不錯哦

Ariane

喜歡：員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Ana

喜歡：整潔度、員工素質和住宿環境和硬體
Best
於 2023 年 11 月住了 1 晚

8/10 不錯哦

Matias

喜歡：員工素質、設施服務和住宿環境和硬體
It was a good place to stay for 3 stars.
於 2023 年 10 月住了 3 晚

10/10 有夠讚

Wayne

於 2023 年 10 月住了 1 晚

4/10 不太好

WILLIAM

商務旅客
喜歡：員工素質
不喜歡：住宿環境和硬體
Nice staff but no way of opening windows without letting mozzies etc in. Not ideal for FNQ. Sliding doors for front room (very stiff to open) facing onto driveway means no privacy unless curtains kept shut.
於 2023 年 10 月住了 2 晚
Shelby 於 2023年12月3日回覆
Hello, thank you for the thoughtful and invaluable feedback you have provided. We are constantly making improvements to the property and any feedback from guests as we move through this process is most valued and received.