6/10 Okay
Sandra, LAFAYETTE
2024/6/18
Disliked: Staff & service, amenities
Young lady that checked us in was rude because we had no idea there were no elevators and we are elderly. Now that I know that no Econo lodges do not have elevators, We will not book with them again. She acted like it was common knowledge and said "Do you know how expensive it is to service elevators?" Um no. Our room was on the 2nd floor and when we explained that there was no way we could carry our luggage up the step stairs and could we get a room on the first floor, she did find us one. We had to wait about an hour but at least she accommodated us. I now know to check all properties for accessibility but please don't flip out because we didn't know.
Hot tub was filthy.
Sandra
Stayed 2 nights in Jun 2024