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Reviews of Hyatt Place Boston/Seaport District

3 out of 5
Hyatt Place Boston/Seaport District
295 NORTHERN AVENUE, Boston, MA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1452 out of 1893 reviews" "
Rating 8 - Good. 309 out of 1893 reviews" "
Rating 6 - Okay. 83 out of 1893 reviews" "
Rating 4 - Poor. 26 out of 1893 reviews" "
Rating 2 - Terrible. 23 out of 1893 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Hector

Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Adorian, Harvey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 2 nights in May 2024
Response from MLlD on 2024/5/21
Thank you

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place friendly staff. They were very accommodating on last minute stay when we got ghosted by another property
Stayed 1 night in May 2024
Response from Mld on 2024/5/19
Thank you.

10/10 Excellent

Tenella

Stayed 2 nights in May 2024
Response from MLlD on 2024/5/19
Thank you

10/10 Excellent

Constantin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and walkable location, nice view.
Stayed 1 night in May 2024
Response from MLlD on 2024/5/19
Thank your for yiur review

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice desk staff were able to get into our room much earlier than we had anticipated appointed! Across the street to the Yankee lobster cup of lobster bisque and a lobster Poboy $51 and some change. Whoooaaa
Stayed 1 night in May 2024
Response from MLlD on 2024/5/17
Thank you

8/10 Good

Dale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good choice.
Stayed 3 nights in May 2024
Response from MLD on 2024/5/15
thank you :)

8/10 Good

Livette

Liked: Cleanliness, staff & service, property conditions & facilities
No self parking..
Stayed 4 nights in May 2024
Response from mld on 2024/5/15
Sorry, there is one called V1 across the street but not our company - you can go in and then cannot leave for 24 hours or you would be charged again - ours is in and out access valet

10/10 Excellent

TANIA, Toa Alta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast options could be better. I think that the scrambled egg could be substituted by an omelet every other day and maybe extend hours until 9:30 on weekdays.
Stayed 4 nights in May 2024
Response from Mld on 2024/5/14
Thank you

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing. The views, the location everything. The only thing is I would like to have been able to park my own car and not pay 50 for a valet but they were nice and did a good job. This hotel’s roof top patio view is top notch and we will return.
Stayed 1 night in May 2024
Response from Mld on 2024/5/14
Thank you for the kind review

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location-12th floor view of the city and water is spectacular! Staff was fantastic!
Stayed 3 nights in May 2024
Response from MLlD on 2024/5/11
Thank you

8/10 Good

Cheryl, Poughkeepsie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Mld on 2024/5/11
Thank you

10/10 Excellent

Briana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t like having to valet
Stayed 1 night in May 2024
Response from Mld on 2024/5/8
Thank you.

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean and roomy. They also served a good hot breakfast.
Stayed 3 nights in May 2024
Response from MLD on 2024/5/8
thank you :)

10/10 Excellent

Ganga

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well organised, Value for money and beat service.
Stayed 3 nights in May 2024
Response from Mld on 2024/5/8
Thwnk you

10/10 Excellent

Ethan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay, seaport district is always a go to!
Stayed 1 night in May 2024
Response from MLD DOSM on 2024/5/6
thank you :)

10/10 Excellent

Omayra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I were celebrating our 18 anniversary. This hotel's ENTIRE staff were so professional and accommodating. We areived early and they had a room available. The brekfast was really nice . The room was comfortable. But the STAFF is what made this trip incredible. We had a great time!
Stayed 2 nights in May 2024
Response from MLD DOSM on 2024/5/6
Thank you so much for this nice review and feedback! Please come again soon! :)

8/10 Good

Harpinder

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Apr 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from MLD on 2024/4/29
thank you :)

6/10 Okay

Kit man

Traveled with family
Room Door slammed so hard each time. Big Gap on the bottom of the door, noise from the hallway.
Stayed 1 night in Apr 2024
Response from Mld on 2024/4/28
Thank you.and for the feedback. Appreciate and will share

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, great breakfast & public transportation right around the corner!
Stayed 5 nights in Apr 2024
Response from MLD on 2024/4/23
thank you :)

10/10 Excellent

Cody

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in the seaport district. A very walkable area, easy to get into the main Boston hub. The hotel breakfast was a huge plus - perfect for marathon weekend. Room was clean and shower was nice. A convenient place with an acceptable hotel gym and places to relax and hang outside of the room
Stayed 4 nights in Apr 2024
Response from Mld on 2024/4/23
Thank you so much

8/10 Good

Khamp

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and good breakfast service.
Stayed 3 nights in Apr 2024
Response from MLD on 2024/4/22
THANK YOU :)

10/10 Excellent

Desiree

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best in Boston
Stayed 1 night in Apr 2024
Response from Mld on 2024/4/22
Thank you

10/10 Excellent

Joshua

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 3 nights in Feb 2024
Response from Mld on 2024/4/21
Thank you

10/10 Excellent

Lindsey

Stayed 2 nights in Apr 2024
Response from Mld on 2024/5/11
Thank you

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place with convenient location.
Stayed 4 nights in Apr 2024
Response from Mld on 2024/4/18
Thank you!

10/10 Excellent

Thomas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a nice location. Quick 10 min ride from the airport which makes it convenient for a quick in and out weekend. Bar and patio areas were nice as well. Only downside is you can hear some of the traffic from the airport which is to be expected given it's proximity.
Stayed 4 nights in Apr 2024
Response from MLD on 2024/4/16
Thank you so much for the kind review and feedback :)

10/10 Excellent

Lourdes

Traveled with family
Liked: Property conditions & facilities
Hands down a great hotel especially for anyone participating in the Boston Marathon.
Stayed 2 nights in Apr 2024
Response from MLD on 2024/4/16
Thank you so much! We appreciate your feedback!

8/10 Good

Michael, Halifax

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast included in rate was a nice surprise.
Stayed 5 nights in Apr 2024
Response from MLD on 2024/4/16
thank you :)

10/10 Excellent

sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from Mld on 2024/4/15
Thank you

10/10 Excellent

Monique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy in and out for mass transit uber and walking! Great views from rooftop and yummy breakfast included this was perfect
Stayed 3 nights in Apr 2024
Response from Mld on 2024/4/15
Thank you

10/10 Excellent

Galina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent !!!
Stayed 1 night in Mar 2024
Response from Mld on 2024/4/13
Thank you

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mld on 2024/4/14
Thank you

4/10 Poor

Helen

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lack of basic toiletries like q tips, cotton balls, shower cap, slippers. There is none.
Stayed 1 night in Apr 2024
Response from MLD on 2024/4/11
Thank you for your feedback :) Hyatt Places do not have these amenities as this is a select service hotel brand, and not a full-service hotel. I hope the rest of the stay itself was nice for you :)

10/10 Excellent

Craig

Stayed 1 night in Apr 2024
Response from Mld on 2024/4/28
Thank you

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new bedrooms, comfy bed and pillows
Stayed 3 nights in Mar 2024
Response from Mld on 2024/4/8
Thsnk you

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Mld on 2024/4/7
Thank you.

10/10 Excellent

Ron

Traveled with partner
This is the third time I’ve stayed at this property. The staff is always amazing and the rooms have all been great. The seaport is a great spot to stay.
Stayed 1 night in Apr 2024
Response from Mld on 2024/4/6
Thank you !

8/10 Good

Anna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, great loacation
Stayed 1 night in Mar 2024
Response from Mld on 2024/4/3
Thank you

10/10 Excellent

Ashley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and convenient to many shops and restaurants.
Stayed 1 night in Apr 2024
Response from MLD on 2024/4/2
Thank you :)

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with a great view. Staff is very polite and the rooms are great
Stayed 4 nights in Mar 2024
Response from MLD on 2024/4/2
thank you :)

10/10 Excellent

Dimple

Stayed 2 nights in Mar 2024
Response from Mld on 2024/4/22
Thank you

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had breakfast in the morning every day.
Stayed 4 nights in Mar 2024
Response from MLD on 2024/4/1
thank you :)

10/10 Excellent

Juan Carlos

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Nice bathroom. Good bed. The facility furnitures are in very good condition. There is an In-Out parking available with a good price taking in consideration the area. Very well placed, near to a lot of restaurants, bars and really close to Boston downtown. Stop 17 of the city trolley, seaport orange line, is at three blocks from the hotel.
Stayed 4 nights in Mar 2024
Response from MLD on 2024/4/1
thank you ;)

10/10 Excellent

Harry

Stayed 3 nights in Mar 2024
Response from Mld on 2024/4/22
Thank you

6/10 Okay

Miguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from MLD on 2024/4/1
thank you

10/10 Excellent

Lauren, Brooklyn

Traveled with family and small children, Traveled with family
Emily at the front desk was AMAZING.
Stayed 2 nights in Mar 2024
Response from MLD on 2024/4/1
Thank you :)

6/10 Okay

????

Traveled with family
Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Mar 2024
Response from mld on 2024/4/1
thank you

10/10 Excellent

HEIDY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and in a great location. But the staff was the best part of the stay. They were so helpful and friendly.
Stayed 3 nights in Mar 2024
Response from Mld on 2024/4/1
Thank you so much!