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查理斯馬克飯店的評分

4 out of 5
查理斯馬克飯店
655 Boylston St, Boston, MA

評論

8.8

有夠讚

10 分，有夠讚；1001 則評論中有 552 則" "
8 分，不錯哦；1001 則評論中有 287 則" "
6 分，一般般；1001 則評論中有 111 則" "
4 分，不太好；1001 則評論中有 32 則" "
2 分，很糟糕；1001 則評論中有 19 則" "

9.2/10

整潔度

9.0/10

員工素質

8.0/10

設施服務

8.6/10

住宿環境和硬體

8.4/10

環保程度

評論

8/10 不錯哦

ZHENTONG

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 3 晚
The Charlesmark Hotel 於 2024年2月27日回覆
Hello ZHENTONG, Thank you for giving us your feedback on your stay! We are so glad to hear that you had such an enjoyable experience and hope that you will stay with us again soon! Best, The Charlesmark Hotel

10/10 有夠讚

Yi Chen

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
不錯的房間，前台客氣
住宿不錯！ 位置普通，離公園近，附近有metro,雖然位於大馬路上但不吵！ 房間一切ok,但沒有熱水壺。
於 2019 年 2 月住了 3 晚
Adam 於 2019年2月19日回覆
Thank you for the kind review! Adam

10/10 有夠讚

Karen

喜歡：整潔度、員工素質和住宿環境和硬體
Good value.
於 2024 年 5 月住了 2 晚
Charlesmark Hotel 於 2024年5月28日回覆
Hello Karen,Thank you for giving us your feedback. We're very glad to hear that you enjoyed your stay! Were so happy that you enjoyed our location. We hope to see you again in the future! Best, The Charlesmark Hotel

8/10 不錯哦

Jose

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
You could hear everything the other guests were doing late at night. The manager was hostile at check out time because we use the bathroom in the last moment.
於 2024 年 5 月住了 3 晚
The Charlesmark Hotel 於 2024年5月27日回覆
Hello Jose, Thank you for your feedback. We apologize for any noise issues you may have experienced during your stay. We design the rooms with noise prevention in mind and it is something we are prioritizing so we will certainly be looking into that issue. Were sorry if there was any confusion after you checked out but for safety and operational reasons we do not allow guests to re-enter their room after having checked out. We hope that you will stay with us again in the future! Thank you again for your feedback!Best, The Charlesmark Hotel

10/10 有夠讚

Paige

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The hotel was great and clean. Staff was friendly and very informative. The area had lots of food options but I would consider not the safest.
於 2024 年 5 月住了 1 晚
The Charlesmark Hotel 於 2024年5月27日回覆
Hello Paige, Thank you very much for your feedback! We are so happy to hear that you had such a great stay! The staff works very hard to make sure we accommodate our guests however we can so we appreciate the kind words. We very much hope to see you again in the future!Best, The Charlesmark Hotel

10/10 有夠讚

Caitlin

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very cute boutique hotel in a convenient area of Back Bay.
於 2024 年 3 月住了 2 晚
Charlesmark Hotel 於 2024年5月27日回覆
Hello Caitlin,Thank you for giving us your feedback. We're very glad to hear that you enjoyed your stay! Were so happy that you enjoyed our location. We hope to see you again in the future! Best, The Charlesmark Hotel

8/10 不錯哦

Amy

喜歡：整潔度、員工素質和住宿環境和硬體
Great location for a first trip to Boston.
於 2024 年 5 月住了 2 晚
The Charlesmark Hotel 於 2024年5月22日回覆
Hello Amy, Thank you for giving us your feedback. We're very glad to hear that you enjoyed your stay! Were so happy that you enjoyed our location! We hope to see you again in the future! Best, The Charlesmark Hotel

10/10 有夠讚

Julie

商務旅客
喜歡：整潔度、員工素質和設施服務
The Charlesmark is a great price point for the area. Rooms are small but clean and well-appointed. Water pressure was great and bed was comfortable and oversized mirror was a pleasant surprise. The cafe downstairs is adorable and has the best milkshakes. The building doesn't have proper insulation / soundproofing for a hotel so you can hear everything everywhere. Overall, great stay and would stay there again.
於 2024 年 5 月住了 1 晚
The Charlesmark Hotel 於 2024年5月21日回覆
Hello Julie, Thank you for giving us your feedback. We're very glad to hear that you enjoyed your stay! Were so happy that you enjoyed our location and your room! We hope to see you again in the future! Best, The Charlesmark Hotel

10/10 有夠讚

MATHIEU

喜歡：整潔度、員工素質和住宿環境和硬體
Merci !
於 2024 年 5 月住了 1 晚
The Charlesmark Hotel 於 2024年5月22日回覆
Hello Mathieu, Thank you for giving us your feedback. We're very glad to hear that you enjoyed your stay! We hope to see you again in the future! Best, The Charlesmark Hotel

10/10 有夠讚

Suresh

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location. Clean and nice.
於 2024 年 5 月住了 1 晚
The Charlesmark Hotel 於 2024年5月20日回覆
Hello Suresh, Thank you for giving us your feedback. We're very glad to hear that you enjoyed your stay! Were so happy that you enjoyed our location and your room! We hope to see you again in the future! Best, The Charlesmark Hotel

8/10 不錯哦

Mara

情侶出遊
喜歡：整潔度和員工素質
This hotel is very well located with restaurants and shops close by. Great staff. My only point is the size of the room and bed. It is the smaller hotel and room I have ever stayed in the US. The bed is not even queen, so think about it if you travel in 2.
於 2024 年 5 月住了 2 晚
The Charlesmark Hotel 於 2024年5月20日回覆
Hello Mara, Thank you for giving us your feedback. We're very glad to hear that you enjoyed your stay! Were so happy that you enjoyed our location and thank you for the kind words about the stuff! We hope to see you again in the future! Best, The Charlesmark Hotel

10/10 有夠讚

Jeff

喜歡：整潔度、員工素質和住宿環境和硬體
Facility was great
於 2024 年 5 月住了 1 晚
Charlesmark Hotel 於 2024年5月16日回覆
Hello Jeff, Thank you for giving us your feedback. We're very glad to hear that you enjoyed your stay! We hope to see you again in the future! Best, The Charlesmark Hotel

10/10 有夠讚

Eduardo

喜歡：整潔度、員工素質和住宿環境和硬體
Excellent location, and cleanliness!
於 2024 年 5 月住了 1 晚
Charlesmark Hotel 於 2024年5月13日回覆
Hello Eduardo, Thank you for giving us your feedback. We're very glad to hear that you enjoyed your stay! Were so happy that you enjoyed our location! We hope to see you again in the future! Best, The Charlesmark Hotel

10/10 有夠讚

Ariel

喜歡：整潔度、員工素質和住宿環境和硬體
Nice area, room somewhat small but convenient
於 2024 年 5 月住了 1 晚
Charlesmark Hotel 於 2024年5月13日回覆
Hello Ariel, Thank you for giving us your feedback. We're very glad to hear that you enjoyed your stay! We hope to see you again in the future! Best, The Charlesmark Hotel

10/10 有夠讚

Joan

情侶出遊
喜歡：員工素質、設施服務和住宿環境和硬體
Unusual older small hotel, pictures accurate. Small rooms but updated. Location marvelous. Breakfasts are croissants and coffee/tea, very yummy. We ordered the waffle breakfast to share. So good
於 2024 年 5 月住了 2 晚
Charlesmark Hotel 於 2024年5月13日回覆
Hello Joan, Thank you for giving us your feedback. We're very glad to hear that you enjoyed your stay! Were so happy that you enjoyed our location and our breakfast options! We hope to see you again in the future! Best, The Charlesmark Hotel

10/10 有夠讚

Heather

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I loved staying at the Charlesmark. It was charming, the staff was helpful. Coffee and croissants were available in the morning. It was quiet when I was there, but could hear my neighbors come in and out. The mini-fridge, ironing board, etc. were great touches. Thank you!
於 2024 年 4 月住了 5 晚
Charlesmark Hotel 於 2024年5月10日回覆
Hello Heather, Thank you for giving us your feedback. We're very glad to hear that you enjoyed your stay! Were so happy that you enjoyed our location! We appreciate the kind words and we hope to see you again in the future! Best, The Charlesmark Hotel

10/10 有夠讚

Kaho

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 5 晚
Charlesmark Hotel 於 2024年5月10日回覆
Hello Kaho, Thank you for giving us your feedback. We're very glad to hear that you enjoyed your stay! Were so happy that you enjoyed our location! We hope to see you again in the future! Best, The Charlesmark Hotel

8/10 不錯哦

Mitsuru

商務旅客
喜歡：整潔度、員工素質和設施服務
Walls were thin. Even minior conversations in adjacent rooms could be overheard. Otherwise, reasonable price for the location and basic functionality.
於 2024 年 5 月住了 3 晚
The Charlesmark Hotel 於 2024年5月6日回覆
Hello Mitsuru, Thank you for the feedback on your recent stay with us! We're sorry to hear that you found the room to be noisy. We have taken measures to try to ensure this does not happen and that each room is quiet. We will look into the matter and we appreciate you choosing to stay with us and hope that you will come again!Best, The Charlesmark Hotel

6/10 一般般

guyvani

於 2024 年 4 月住了 4 晚
The Charlesmark Hotel 於 2024年5月21日回覆
Hello Guyvani, Thank you for giving us your feedback. We're very glad to hear that you enjoyed your stay! We hope to see you again in the future! Best, The Charlesmark Hotel

10/10 有夠讚

tomoko

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
They provide free coffee and some pastries in the morning. They also have a patio for guests to eat on. There are a lot of shops nearby and the best thing was that there is a huge supermarket in a walking distance.
於 2024 年 4 月住了 2 晚
The Charlesmark Hotel 於 2024年4月30日回覆
Hello Tomoko, Thank you for giving us your feedback. We're very glad to hear that you enjoyed your stay! Were so happy that you enjoyed our complimentary breakfast and our location! We appreciate the kind words and we hope to see you again in the future! Best, The Charlesmark Hotel

10/10 有夠讚

John

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean & nice. Quant motel. Good value.
於 2024 年 4 月住了 1 晚
Charlesmark Hotel 於 2024年4月29日回覆
Hello John, Thank you for giving us your feedback. We're very glad to hear that you enjoyed your stay! We appreciate the kind words and we hope to see you again in the future! Best, The Charlesmark Hotel

10/10 有夠讚

Peter

於 2024 年 4 月住了 1 晚
The Charlesmark Hotel 於 2024年5月16日回覆
Hello Peter, Thank you for giving us your feedback. We're very glad to hear that you enjoyed your stay! We hope to see you again in the future! Best, The Charlesmark Hotel

8/10 不錯哦

Danielle，New York

於 2024 年 4 月住了 1 晚
Charlesmark Hotel 於 2024年5月15日回覆
Hello Danielle, Thank you for giving us your feedback. We're very glad to hear that you enjoyed your stay! We hope to see you again in the future! Best, The Charlesmark Hotel

10/10 有夠讚

William，Mobile

喜歡：整潔度、員工素質和住宿環境和硬體
Nice pleasant stay
於 2024 年 4 月住了 1 晚
The Charlesmark Hotel 於 2024年4月22日回覆
Hello William, Thank you for giving us your feedback on your recent stay with us. We're very glad to hear that you enjoyed your stay! We hope to see you again in the future! Best, The Charlesmark Hotel

8/10 不錯哦

Elizabeth

喜歡：整潔度和員工素質
於 2024 年 4 月住了 2 晚
The Charlesmark Hotel 於 2024年4月22日回覆
Hello Elizabeth, Thank you for giving us your feedback on your recent stay with us. We're very glad to hear that you enjoyed your stay! We hope to see you again in the future! Best, The Charlesmark Hotel

10/10 有夠讚

Dimitrios

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice person at the reception. Warm and friendly.
於 2024 年 4 月住了 1 晚
The Charlesmark Hotel 於 2024年4月22日回覆
Hello Dimitrios, Thank you for giving us your feedback on your recent stay with us. We're very glad to hear that you enjoyed your stay! We hope to see you again in the future! Best, The Charlesmark Hotel

10/10 有夠讚

Thomas

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location across from the Boston Public Library -- I know the block and had no idea there was a hotel about the width of a knifeblade in it. We had a super view down onto the street. It wasn't as noisy as I worried. The restaurant downstairs was really good for dinner. Breakfast was limited but the coffee was free and there were OK choices a few feet away on the street. We will certainly stay there again.
於 2024 年 4 月住了 2 晚
The Charlesmark Hotel 於 2024年4月22日回覆
Hello Thomas, Thank you for giving us your feedback on your recent stay with us. We're very glad to hear that you enjoyed your stay! We hope to see you again in the future! Best, The Charlesmark Hotel

6/10 一般般

Elizabeth

於 2024 年 4 月住了 3 晚
Charlesmark Hotel 於 2024年5月10日回覆
Hello Elizabeth, Thank you for giving us your feedback. We're very glad to hear that you enjoyed your stay! Were so happy that you enjoyed our location! We hope to see you again in the future! Best, The Charlesmark Hotel

8/10 不錯哦

TAKAYOSHI

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
very good.
於 2024 年 4 月住了 4 晚
The Charlesmark Hotel 於 2024年4月18日回覆
Hello Takayoshi, Thank you for giving us your feedback on your recent stay with us. We're very glad to hear that you enjoyed your stay! We hope to see you again in the future! Best, The Charlesmark Hotel

8/10 不錯哦

Richard Anthony，Woking

情侶出遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Booked to stay for Boston Marathon, literally on the finish line so couldn’t have been better for logistics throughout our stay
於 2024 年 4 月住了 4 晚
The Charlesmark Hotel 於 2024年4月18日回覆
Hello Richard, Thank you for giving us your feedback on your recent stay with us during Marathon weekend. We're very glad to hear that you enjoyed your stay! We hope to see you again for the 2025 Marathon! Best, The Charlesmark Hotel

8/10 不錯哦

George

商務旅客
喜歡：整潔度和員工素質
good
於 2024 年 4 月住了 1 晚
The Charlesmark Hotel 於 2024年4月18日回覆
Hello George, Thank you for giving us your feedback on your recent stay with us. We're very glad to hear that you enjoyed your stay! We hope to see you again in the future! Best, The Charlesmark Hotel

8/10 不錯哦

Jeanine

商務旅客
Hotel is in a fantastic location, you can walk to theater district, Boston Common, North End, or Fenway. Rooms are small but quaint, bathroom could have been cleaner. Staff extremely pleasant and helpful. Would definitely stay again!
於 2024 年 4 月住了 3 晚
Charlesmark Hotel 於 2024年4月17日回覆
Hello Jeanine, Thank you for giving us your feedback on your recent stay with us. We're very glad to hear that you enjoyed your stay! We hope to see you again in the future! Best, The Charlesmark Hotel

6/10 一般般

Peter

於 2024 年 4 月住了 1 晚
The Charlesmark Hotel 於 2024年5月6日回覆
Hello Peter, Thank you for giving us your feedback. We're very glad to hear that you enjoyed your stay! We hope to see you again in the future! Best, The Charlesmark Hotel

10/10 有夠讚

Jeffrey，San Francisco

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Quirky property with great breakfast options. Rooms are tiny, but cute and functional.
於 2024 年 4 月住了 1 晚
Charlesmark Hotel 於 2024年4月11日回覆
Hello Jeffrey, Thank you for giving us your feedback on your recent stay with us. We're very glad to hear that you enjoyed your stay! We hope to see you again in the future! Best, The Charlesmark Hotel

10/10 有夠讚

Jessica

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 3 晚
Charlesmark Hotel 於 2024年4月12日回覆
Hello Jessica, Thank you for giving us your feedback on your recent stay with us. We're very glad to hear that you enjoyed your stay! We hope to see you again in the future! Best, The Charlesmark Hotel

8/10 不錯哦

Dinesh

於 2024 年 4 月住了 1 晚
The Charlesmark Hotel 於 2024年5月1日回覆
Hello Dinesh, Thank you for giving us your feedback. We're very glad to hear that you enjoyed your stay! We appreciate the kind words and we hope to see you again in the future! Best, The Charlesmark Hotel

8/10 不錯哦

Anna，New York

情侶出遊
喜歡：整潔度和員工素質
our to go to hotel when visiting kid in Boston. Convenient, clean and easy.
於 2024 年 1 月住了 1 晚
The Charlesmark Hotel 於 2024年4月4日回覆
Hello Anna, Thank you for giving us your feedback on your recent stay with us. We're very glad to hear that you enjoyed your stay! We appreciate your kinds words and we hope to see you again in the future! Best, The Charlesmark Hotel

10/10 有夠讚

Stefan Jasper

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
The Charlesmark Hotel 於 2024年4月3日回覆
Hello Stefan Jasper, Thank you for giving us your feedback on your recent stay with us. We're very glad to hear that you enjoyed your stay! We would like to thank you for choosing to stay with us and we hope to see you again! Best, The Charlesmark Hotel

10/10 有夠讚

Iman

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This stay is a genuine 5-stars. Rooms are very reasonably priced and very clean! I enjoyed speaking with the folks at the front desk, they were very nice and helpful. Amenities were great as well.
於 2024 年 3 月住了 2 晚
The Charlesmark Hotel 於 2024年4月1日回覆
Hello Iman, Thank you for giving us your feedback on your recent stay with us. We're very glad to hear that you enjoyed your stay! We appreciate your kinds words about the rooms and the staff! We would like to thank you for choosing to stay with us and we hope to see you again! Best, The Charlesmark Hotel

10/10 有夠讚

Colette

於 2024 年 3 月住了 1 晚
The Charlesmark Hotel 於 2024年4月22日回覆
Hello Colette, Thank you for giving us your feedback on your recent stay with us. We're very glad to hear that you enjoyed your stay! We hope to see you again in the future! Best, The Charlesmark Hotel

8/10 不錯哦

Michele

商務旅客
喜歡：整潔度和員工素質
Nice staff conveniently located
於 2024 年 3 月住了 2 晚
Charlesmark Hotel 於 2024年3月22日回覆
Hello Michele, Thank you for giving us your feedback on your recent stay with us. We're very glad to hear that you enjoyed your stay! We would like to thank you for choosing to stay with us and we hope to see you again! Best, The Charlesmark Hotel

10/10 有夠讚

7mimi

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
My stay at the CharlesMark hotel was splendid. I arrived with my hire car and could temporarily park it in front of the hotel to unload my luggage and settle into my room. No rush. The hotel has a Carpark arrangement with great discount which only costed me $20 for almost 24 hours and only 8 minutes walk from the hotel. The restaurant connected to the hotel has some lovely (oriental) food and friendly staff and as I had travelled from Europe I was happy not to have to look for a restaurant somewhere else. Breakfast was exactly what I needed, some tea and a few croissants, free of charge even. There is such a relaxed atmosphere around the place with really lovely and helpful staff. Location is fabulous in the Backbay area, I love architecture and the next morning I walked towards the old Marlborough and Beacon Streets, what a feast for the eyes.
於 2024 年 2 月住了 1 晚
The Charlesmark Hotel 於 2024年3月21日回覆
Hello 7mimi, Thank you for giving us your feedback on your recent stay with us. We're so glad to hear that you enjoyed the location, our parking arrangement and our breakfast!! It is very important to us that we accomodate our guests in any way possible during their stay. We would like to thank you for choosing to stay with us and we hope to see you again! Best, The Charlesmark Hotel

10/10 有夠讚

Chaerin

喜歡：整潔度和住宿環境和硬體
於 2024 年 2 月住了 2 晚
Charlesmark Hotel 於 2024年3月22日回覆
Hello Chaerin, Thank you for giving us your feedback on your recent stay with us. We're very glad to hear that you enjoyed your stay! We would like to thank you for choosing to stay with us and we hope to see you again! Best, The Charlesmark Hotel

10/10 有夠讚

Caroline

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The Charlesmark is a cute little place, with a diner and cafe conveniently located downstairs. Close walking to lots of places, including the subway and the convention center.
於 2024 年 3 月住了 4 晚
The Charlesmark Hotel 於 2024年3月21日回覆
Hello Caroline, Thank you for giving us your feedback on your recent stay with us. We're so glad to hear that you enjoyed the location and your stay! We would like to thank you for choosing to stay with us and we hope to see you again! Best, The Charlesmark Hotel

6/10 一般般

Michelle

情侶出遊
喜歡：員工素質
不喜歡：設施服務和住宿環境和硬體
Great location if you want to be in the Copley Square area. The hotel is descent if you need somewhere for one night. The rooms are very dated but just fine if you only need it to sleep. Now sleep…the pillows are so bad, ugh. Upgrading those pillows would be a huge satisfier. The room we were in, 301, had an amazingly loud BOOM, every time the heat shifted (about once an hour), that was interesting lol. The shower pooled about 2 inches a water within a minute and stayed there consistently during shower time (we did share this with the front desk at check out). We booked last minute and paid $203 for the night out the door. Fairly cheap for the area so I’d stay again if it was only for one night and I didn’t plan on staying in the room other than to sleep. Also, the cable box didn’t work when we first got to the room. The front desk called Comcast and got it fixed for us quick.
於 2024 年 3 月住了 1 晚
Charlesmark Hotel 於 2024年3月19日回覆
Hello Michelle , Thank you for giving us your feedback on your recent stay with us! We're sorry to hear that you found some aspects of the room to be less than ideal. We're glad to hear that you enjoyed the location and that the staff was able to help to accommodate you during your stay. Our hope is that you will try staying with us again in a different room style selected by a manager at a discounted rate. We appreciate your review and thank you again for choosing to stay with us. Best, The Charlesmark Hotel

8/10 不錯哦

Sandra

於 2024 年 3 月住了 2 晚
The Charlesmark Hotel 於 2024年4月8日回覆
Hello Sandra, Thank you for giving us your feedback on your recent stay with us. We're very glad to hear that you enjoyed your stay! We appreciate your kinds words and we hope to see you again in the future! Best, The Charlesmark Hotel

10/10 有夠讚

Billie

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
The Charlesmark Hotel 於 2024年3月18日回覆
Hello Billie, Thank you for giving us your feedback on your recent stay with us. We're very glad to hear that you enjoyed your stay! We would like to thank you for choosing to stay with us and we hope to see you again!Best, The Charlesmark Hotel

10/10 有夠讚

Reginald

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I enjoyed my stay even though it was a short one
於 2024 年 3 月住了 1 晚
Charlesmark Hotel 於 2024年3月18日回覆
Hello Reginald, Thank you for giving us your feedback on your recent stay with us. We're very glad to hear that you enjoyed your stay! We would like to thank you for choosing to stay with us and we hope to see you again!Best, The Charlesmark Hotel

6/10 一般般

Scott

情侶出遊, 商務旅客
喜歡：整潔度
於 2024 年 3 月住了 2 晚
The Charlesmark Hotel 於 2024年3月18日回覆
Hello Scott, Thank you for giving us your feedback on your recent stay with us. If you could be more specific as to how you felt we could have improved your stay we would appreciate it! We would like to thank you for choosing to stay with us and we hope to see you again!Best, The Charlesmark Hotel

6/10 一般般

Claudia

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
The restaurant had great food. The room was comfortable. But there was no view except a brick wall. Also, house keeping started at 5 am and made lots of noise.
於 2024 年 3 月住了 1 晚
The Charlesmark Hotel 於 2024年3月15日回覆
Hi Claudia, Thank you for giving us your feedback on your recent stay! We are so glad to hear that you enjoyed your room and our restaurant!! We're sorry to hear that you were disturbed so early in the morning. We have housekeepers starting at 8am each day so we're not sure exactly what the noise was that you heard but we will certainly look into and again we sincerely apologize for any inconvenience. We hope that you will be back with us in the future! Best, The Charlesmark Hotel