Exterior

Reviews of Select Hotel Berlin The Wall

4 out of 5
Select Hotel Berlin The Wall
Zimmerstrasse 88, Berlin, BE

Reviews

9.0

Wonderful

Rating 10 - Excellent. 595 out of 1002 reviews" "
Rating 8 - Good. 309 out of 1002 reviews" "
Rating 6 - Okay. 69 out of 1002 reviews" "
Rating 4 - Poor. 16 out of 1002 reviews" "
Rating 2 - Terrible. 13 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to many things
Stayed 2 nights in May 2024
Response from Select The Wall on 2024/5/21
Dear Gregory,Thank you very much for your remarks on your stay at our hotel. Best regards your Select Hotel Berlin The Wall Team

10/10 Excellent

Richard Michael, Portland

Liked: Amenities
Good central location.
Stayed 6 nights in May 2024
Response from Select The Wall on 2024/5/17
Dear Richard Michael,Thank you very much for your remarks on your stay at our hotel.Your satisfaction is the highest reward for our hard working employees who are trying to make your stay as pleasant as possible. Your Select The Wall Team

10/10 Excellent

Muhammad Hamza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in May 2024
Response from Select The Wall on 2024/5/13
Dear Muhammad Hamza,Thank you so much for your positive review. We are more than happy, that you enjoyed your stay to 100 %! Your praise is the best reward for our team as we all work hard day by day to meet your expectations. We would have loved to know what you liked most.We hope to see you soon at our hotel again.With best regardsSelect Hotel Berlin The Wall Team

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel easy access to transport restaurants sightseeing would recommend
Stayed 2 nights in May 2024
Response from Select The Wall on 2024/5/13
Dear Robert ,Thank you very much for your remarks on your stay at our hotel. Best regards your Select Hotel Berlin The Wall Team

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay within easy walking distance of all the places to go, great transport links too very friendly and helpful staff
Stayed 3 nights in May 2024
Response from Select The Wall on 2024/5/13
Dear Andrew,Thank you very much for your positive review of our hotel "Select The Wall". We are very pleased that you were satisfied with our service, the friendliness of our staff and our location. We always strive to provide the best possible service to our guests and are delighted when this is recognized. Thank you for taking the time to share your experience with others. We hope to welcome you back soon.Yours sincerely,Your team at Select The Wall.

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, central location. Welcoming staff and nice facilities. I would stay there again and recommend it to friends.
Stayed 2 nights in Apr 2024
Response from Select Hotel The Wall on 2024/5/9
Dear Philip,Thank you very much for your positive review. We are very pleased that you enjoyed your stay at Select Hotel Berlin The Wall and appreciated our central location and friendly staff.It would be our pleasure to welcome you back soon and thank you for your recommendations.With kind regards,Your team from Select Hotel Berlin The Wall

10/10 Excellent

Paul Dominic, Uniontown

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Clean, comfortable room. Convenient to U and bus public transport.
Stayed 11 nights in Apr 2024
Response from Select Hotel The Wall on 2024/5/9
Dear Paul,Thank you very much for your excellent review and feedback on your stay with us at Select Hotel Berlin The Wall. We are very pleased that you enjoyed your stay with us and appreciated our central location as well as the cleanliness and comfort of our rooms.We look forward to welcoming you as our guest again soon.Best regards,Your team from Select Hotel Berlin The Wall

8/10 Good

eva

Traveled with partner
Liked: Cleanliness, staff & service
Nice large functional rooms, great linens, comfy beds, incredibly centrally located. Negative: NO laundry facilities, either in the hotel or nearby. In this day and age of carry-on luggage, that was a major hassle (handwashing XL pants pretty challenging).
Stayed 6 nights in May 2024
Response from Select Hotel Berlin The Wall on 2024/5/10
Dear Eva,Thank you very much for your positive review you have given the Select Hotel Berlin The Wall. We are very pleased that you enjoyed our centrally located and comfortable rooms. However, we regret that you were not satisfied with our laundry facilities. Your feedback will help us us to improve our service.With kind regards,Your team from Select Hotel Berlin The Wall

10/10 Excellent

Irina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything
Stayed 3 nights in May 2024
Response from Select Hotel Berlin The Wall Team on 2024/5/14
Dear Irina,Thank you very much for your remarks on your stay at our hotel. Best regards your Select Hotel Berlin The Wall Team

8/10 Good

paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All good except the tv in the room didn’t work. Not really needed but nice for background noise while getting ready
Stayed 2 nights in May 2024
Response from Select Hotel The Wall on 2024/5/6
Dear Paul,Thank you for taking the time to review Select Hotel Berlin The Wall. We are pleased that you generally enjoyed your stay with us.However, we regret that the TV in your room did not work. Your feedback is very valuable to us and helps us to continuously improve our service. We will look into this problem immediately and rectify it.We hope to welcome you back to our hotel soon and to be able to offer you a completely satisfactory stay.With kind regards,Your team from Select Hotel Berlin The Wall.

10/10 Excellent

Steven Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of checkpoint Charlie had a great time
Stayed 6 nights in Apr 2024
Response from Select The Wall on 2024/5/2
Dear Steven,Thank you very much for your remarks on your stay at our hotel. Best regards your Select Hotel Berlin The Wall Team

10/10 Excellent

Kurt

Stayed 5 nights in Apr 2024
Response from Select The Wall on 2024/5/21
Dear Kurt,Thank you very much for your comments on your stay. Best regardsYour team of the Select Hotel Berlin The Wall

8/10 Good

Neil

Traveled with family
Liked: Staff & service, property conditions & facilities
Great location
Stayed 3 nights in Apr 2024
Response from Select Hotel Berlin The Wall on 2024/4/29
Dear Neil,Thank you very much for your remarks on your stay at our hotel.Best regards your Select Hotel Berlin The Wall Team

10/10 Excellent

darcy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are excellent and the location is great for sightseeing in Berlin.
Stayed 2 nights in Apr 2024
Response from Select Hotel The Wall on 2024/5/7
Dear Darcy,Thank you for your outstanding review. We are very pleased that you enjoyed your stay at Select Hotel Berlin The Wall and especially highlight our staff and the location of the hotel. It is always our goal to provide our guests with a pleasant and memorable stay. We hope to welcome you again soon.Yours sincerely,Your team from Select Hotel Berlin The Wall

10/10 Excellent

Martyn Roy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time in Berlin. We wanted an hotel that was close enough to walk to Brandenburg Gate, The Reichstag, Potsdamer Platz and Tiergarten and, of course, Checkpoint Charlie. This location did not disappoint. Exceptionally quiet room, no disturbances whatsoever and option to not have our room cleaned every day, and with the benefit of a drinks voucher to use in the bar, although we didn't actually use them. The room was spacious, comfortable and had a safe and kitchenette. We did not use the latter, except for the fridge. Breakfast was very varied and well worth having. Stadtmitte and Kochstrasse U-Bahn stations easily accessible. Staff friendly and helpful. Overall, highly recommended.
Stayed 4 nights in Apr 2024
Response from Select The Wall on 2024/4/25
Dear Martyn Roy,Thank you very much for your positive review! We are very pleased that you enjoyed your stay in Berlin and that our location met your expectations. We pride ourselves on providing a peaceful and comfortable environment for our guests and it is great to hear that you appreciated our facilities.We are honored by your praise of our staff and service. It is our goal to provide an exceptional experience for every guest. Your recommendation means a lot to us.We hope to welcome you back to Select The Wall soon.With kind regards,Your team from Select The Wall

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 4 nights in Apr 2024
Response from Select The Wall on 2024/4/25
Dear Edgar,Thank you very much for your remarks on your stay at our hotel.See you hopefully next time in Berlin!Best regards your Select Hotel Berlin The Wall Team

4/10 Poor

Goran

Liked: Cleanliness, property conditions & facilities
They put us in a room above the bar, music all night. My father is 70yo and he wasn’t happy. They moved us to another room but this shouldn’t happen in the first place. Hotels are for sleeping, consider the guests.
Stayed 1 night in Apr 2024
Response from Select The Wall on 2024/4/23
Dear Goran,Thank you for your review and feedback. We are very sorry that your experience at Select The Wall did not meet your expectations.We take your criticism seriously and will take appropriate measures to avoid such situations in the future. Should you have any further concerns, please do not hesitate to contact us by email. We are always striving to improve our service.Yours sincerely,Your team from Select The Wall

10/10 Excellent

Ann-Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Apr 2024
Response from Select The Wall on 2024/4/23
Dear Ann Marie,Thank you very much for your remarks on your stay at our hotel.Best regards your Select Hotel Berlin The Wall Team

10/10 Excellent

Darren

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, walkable
Stayed 3 nights in Apr 2024
Response from Select The Wall on 2024/4/22
Dear Darren,Thank you very much for your remarks on your stay at our hotel.Best regards your Select Hotel Berlin The Wall Team

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful property just off checkpoint charlie
Stayed 5 nights in Apr 2024
Response from Select The Wall on 2024/4/18
Dear William,Thank you very much for your remarks on your stay at our hotel. It is always our tareget to provide our customers with a pleasant experience and we are grateful that you have taken the time to share your positive experience with us.Best regards your Select Hotel Berlin The Wall Team

10/10 Excellent

Bradly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Select The Wall on 2024/4/17
Dear Bradly,Thank you very much for your remarks on your stay at our hotel.Your satisfaction is the highest reward for our hard working employees who are trying to make your stay as pleasant as possible. Best regards your Select Hotel Berlin The Wall Team

10/10 Excellent

Julia

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Select The Wall on 2024/4/15
Dear Julia,Thank you so much for your positive review. We are more than happy, that you enjoyed your stay to 100 %! Your praise is the best reward for our team as we all work hard day by day to meet your expectations. We would have loved to know what you liked most.We hope to see you soon at our hotel again.With best regardsSelect Hotel Berlin The Wall Team

10/10 Excellent

Marianne Bautista

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel. Quiet and clean room, friendly and considerate staff. Comfy bed and complete amenities. But there should be at least a pair of disposable slippers for the guest. Overall, we had a great stay.
Stayed 7 nights in Apr 2024
Response from Select The Wall on 2024/4/18
Dear Marianne,Thank you for your positive review and full marks.We are very pleased that you were satisfied with your stay at Select The Wall and that our staff and facilities met your expectations.We are happy to take your note regarding the disposable slippers, it can be collected from us at reception at any time. Your satisfaction is very important to us and we always strive to make our customers' stay as pleasant as possible.We look forward to welcoming you back soon.With kind regards,Your team from Select The Wall.

10/10 Excellent

mukundray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a superb hotel to book ,it ticks all the boxes another 10/10..just like the other reviews-BOOK IT
Stayed 3 nights in Apr 2024
Response from Select The Wall on 2024/4/12
Dear mukundray,Thank you for your excellent review and for taking the time to share your experience with our hotel Select The Wall. We are very pleased to hear that we were able to meet all of your expectations and that you rated our services 10/10. We greatly appreciate your feedback and recommendation.We look forward to welcoming you back soon.Yours sincerely,Your team from Select The Wall

10/10 Excellent

Richard Frederick Lander

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Mitte location and with U-bahn just round the corner. Hotel was very clean, room excellent and staff very polite and helpful. Excellent price for 2 nights too. Many thanks.
Stayed 2 nights in Apr 2024
Response from Select The Wall on 2024/4/9
Dear Richard,Thank you for your excellent review and the full 5 stars. We are very pleased that you were satisfied with our location, the cleanliness and the service of our hotel Select The Wall. Your satisfaction is our top priority and we always strive to provide the best possible service to our guests. We would also like to thank you for your praise of our value for money. It is great to hear that you found it excellent.We look forward to welcoming you again in the future.Yours sincerely,Your team from Select The Wall

10/10 Excellent

Keeley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, in a perfect location. Im a lone traveller and felt conpletely safe. They also give drink tokens each day, if you dont request your room to be cleaned/towels washed daily. Great idea!
Stayed 3 nights in Apr 2024
Response from Select The Wall on 2024/4/5
Dear Keeley,Thank you very much for your positive review and the full score. We are delighted to hear that you felt safe with us and appreciated our initiative with the drinks vouchers. At Select The Wall we place great importance on the well being of our customers and are always striving to improve our services. We look forward to your next visit!With kind regards,Your team from Select The WallTranslated with DeepL.com (free version)

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a very convenient location near both Check Point Charlie and one of the larger pieces of the Berlin Wall. 20 minute walk and you are at the Brandenburg Gate. Clean and a budget friendly option.
Response from Select The Wall on 2024/4/5
Dear Noel,Thank you for your excellent review and full marks. We are very pleased that you found our location at Select The Wall advantageous and that you appreciated our cleanliness and pricing.We hope to welcome you back soon.With kind regards,Your team from Select The Wall

10/10 Excellent

Thomas

Traveled with group
Liked: Amenities
Excellent hotel with absolutely fantastic service from staff. Room spotlessly clean, very modern and comfortable with all necessary amenities. Great location and easy access for many tourist spots, food and drink and travel links for going further afield and to the airport. Highly recommended and would not hesitate to return.
Stayed 3 nights in Mar 2024
Response from Select The Wall on 2024/4/5
Dear Thomas,Thank you for your excellent review and full marks.We are very pleased that you were satisfied with our service at Select The Wall and that we were able to meet your expectations. It is fantastic to hear that you appreciated the cleanliness and comfort as well as the location of our hotel. Your recommendation means a lot to us and we look forward to welcoming you back in the future.Yours sincerely,Your team from Select The Wall.

6/10 Okay

Victoria

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Select The Wall on 2024/4/5
Dear Victoria,Thank you very much for your remarks on your stay at our hotel. Best regards your Select Hotel Berlin The Wall Team

6/10 Okay

Angelica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good, the only problem the room was very small.
Stayed 6 nights in Mar 2024
Response from Select The Wall on 2024/4/4
Dear Angelica, Thank you for your review and feedback on your visit to Select The Wall. We are sorry to hear that you were not satisfied with the size of our rooms. We would love to welcome you again Yours sincerely,Your team at Select The Wall

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Very quiet but in easy reach of the more lively areas. Staff very friendly and breakfast very good value for money.
Stayed 4 nights in Mar 2024
Response from Select the Wall on 2024/4/3
Dear Dave,Thank you very much for your excellent review and the 100% you gave us! We are very pleased to hear that you appreciated our service and what we have to offer. We always strive to provide the best possible service to our guests and are delighted that we were able to meet your expectations. Your positive words are a wonderful endorsement for our entire team. We hope to welcome you back soon and continue to meet your high expectations.With kind regards,Your team from Select The Wall

10/10 Excellent

Raymond Howard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and very helpful. Great location with good access to transportation.
Stayed 7 nights in Mar 2024
Response from Select The Wall on 2024/4/1
Dear Raymond,Thank you for your positive review and kind words about our team and the location of Select The Wall. We are very pleased that you were satisfied with our service. Your feedback is very valuable to us and helps us to constantly improve our service.We hope to welcome you back soon.With kind regards,Your team from Select The Wall

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This quiet hotel is in an excellent location near Checkpoint Charlie and a Subway stop. The staff was very friendly and the rooms are clean and comfortable.
Stayed 7 nights in Mar 2024
Response from Select The Wall on 2024/4/1
Dear Wendy,Thank you very much for your excellent review and kind words about our hotel Select The Wall. It is a pleasure to hear that you appreciate our location as well as our service. Your satisfaction is our top priority. We look forward to welcoming you back soon.Best regards,Your team from Select The Wall

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly situated for the tourist attractions around the wall etc. The hotel itself was warm comfortable and safe. What more could you ask.
Stayed 2 nights in Mar 2024
Response from Select The Wall on 2024/4/1
Dear Andrew,Thank you very much for your excellent review. We are delighted to hear that you appreciated our location and the ambience of our Select Hotel The Wall. Our aim is always to provide a safe and comfortable service. Your words of praise motivate us to continue to uphold this standard. We hope to welcome you back soon.Best regards,Your team from Select The Wall

8/10 Good

Jacob

Liked: Staff & service, property conditions & facilities
Great place close to a lot of options . Only complaint is that the carpet to my room had stains
Stayed 3 nights in Mar 2024
Response from Select The Wall on 2024/4/1
Dear Jacob,Thank you for your review and feedback on our hotel Select The Wall. We are pleased to hear that you appreciated our location. We take your comment regarding the carpet very seriously and will look into it. We do everything we can to provide our customers with a perfect shopping experience and your feedback helps us to continually improve.We hope to welcome you back soon.With kind regards,Your team from Select The Wall

6/10 Okay

Greg

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Shower was aweful, knobs extremely difficult to turn on and water pressure bad. Over 6 days our room was cleaned once.
Stayed 5 nights in Mar 2024
Response from Select The Wall on 2024/4/1
Hello Greg,Thank you for your review and for sharing your experience at Select The Wall. We are sorry to hear that your stay was not quite up to our usual standards. We take your feedback very seriously and will use it to improve our services. Should you have any further concerns, please do not hesitate to contact us directly by email so that we can assist you further.Yours sincerely,Your team from Select The Wall

10/10 Excellent

Richard Michael, Portland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff, good location.
Stayed 6 nights in Mar 2024
Response from Select The Wall on 2024/3/28
Dear Richard Michael,Your satisfaction is the highest reward for our hard working employees who are trying to make your stay as pleasant as possible.Best regards your Select Hotel Berlin The Wall Team.

6/10 Okay

WAI YIN

Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Select The Wall on 2024/3/27
Dear Wai Yin,Thank you very much for your remarks on your stay at our hotel.Best regards your Select Hotel Berlin The Wall Team

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a great base for sightseeing in central Berlin. Great staff. Their breakfast was a bit pricey (€20) but they also offered a coffee and a roll for €4.50.
Stayed 4 nights in Mar 2024
Response from Select The Wall on 2024/3/22
Dear Martin,Thank you for your positive review. We are very pleased that you are satisfied with our service and our team at Select The Wall. We take note of your comment regarding the breakfast price and will discuss this internally. We are constantly striving to improve our service and welcome all feedback.We hope to welcome you back to Select The Wall soon.With kind regards,Your team from Select The Wall

10/10 Excellent

Francois Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff in particular was very friendly and helpful
Stayed 6 nights in Mar 2024
Response from Select The Wall on 2024/3/20
Dear Francois,Thank you for your positive review and full marks. We are very pleased that you were happy with our service and staff at Select The Wall. Our team places great emphasis on being friendly and helpful and it is great to hear that this is appreciated. We hope to welcome you back soon and thank you again for your positive feedback.Yours sincerely,Your team at Select The Wall.

8/10 Good

Shahed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2024
Response from Select The Wall on 2024/3/18
Dear guest,Thank you so much for your positive review. We are more than happy, that you enjoyed your stay to 100 %! Your praise is the best reward for our team as we all work hard day by day to meet your expectations.We would have loved to know what you liked most.We hope to see you soon at our hotel again.With best regardsSelect Hotel Berlin The Wall Team

8/10 Good

Behzad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Select The Wall on 2024/3/14
Dear Behzad,Thank you very much for your 4-star review. We are very pleased that you were satisfied with our location and the surrounding facilities.We are already looking forward to your next visit and will be happy to assist you at any time.With kind regards,Your team from Select The Wall

8/10 Good

Sandeep

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, easy check-in and everything was smooth. Room with a window was a bonus
Stayed 2 nights in Mar 2024
Response from Select The Wall on 2024/3/11
Dear Sandeep,Thank you very much for your positive review.We are very pleased that you have given us your feedback,Thank you very much for your positive review. We are very pleased that you were satisfied with our location and the smooth operation. We always strive to provide excellent service to our guests. It is great to hear that we achieved this during your visit to our hotel Select The Wall.We look forward to your next visit.Yours sincerely,Your team from Select The Wall.

6/10 Okay

Richard

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is modern and clean in a good location. Staff were friendly. The breakfast was pretty good. My room was spacious. I nearly ran out of hot water when showering. The bed linen felt synthetic and I didn't love the mattress. My room had a little dressing area with no light other than that coming from a small alcove. This made it almost unusable in the dark. Overall it was fine, and given the price perhaps my expectations were too high. I wouldn't refuse to stay there but I wouldn't go running back either.
Stayed 1 night in Feb 2024
Response from Select The Wall on 2024/2/20
Dear Richard,Thank you for your review and feedback. We are very pleased to hear that you were very satisfied with our staff and breakfast.However, we are sorry to hear that your stay with us did not fully meet your expectations. We always strive to offer our guests the best possible service. Your comments are therefore very important to us and help us to further improve our services.We hope that we can provide you with an all-round satisfactory experience when you visit us again.Yours sincerely,Your team at Select The Wall

10/10 Excellent

Claude

Stayed 2 nights in Feb 2024
Response from Select The Wall on 2024/2/20
Hello ClaudeThank you for your positive feedback. We are delighted that you enjoyed your stay with us. Your satisfaction is the best reward for our staff.We would have liked to know what you particularly liked.We hope to welcome you back soon.Select Hotel Berlin The Wall Team

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
This was my second time staying at the hotel, and I truly enjoyed it, again! The location is great, with walking distance to the mall of Berlin, Checkpoint Charlie, and nearby public transportation. Looking forward to come back again!
Stayed 5 nights in Feb 2024
Response from Select The Wall on 2024/2/19
Hello Yvonne,Thank you very much for your positive review! We are very pleased that you had another positive experience at our Select Hotel and that you appreciated our location and proximity to the sights.Your feedback is very valuable to us. We look forward to welcoming you back soon. Until then, we wish you all the best!With kind regards,Your team from Select The Wall

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely staff, comfortable bed and nice lobby area with comfortable seats to chill.
Stayed 15 nights in Feb 2024
Response from Select The Wall on 2024/2/19
Dear Andrew,Thank you very much for your remarks on your stay at our hotel.We are very pleased to read your compliments and we will forward your positive feedback to our colleagues. Best regards !Your Select Hotel Berlin The Wall Team

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Select The Wall on 2024/2/19
Dear Robin,Thank you so much for your positive review. We are more than happy, that you enjoyed your stay to 100 %! Your praise is the best reward for our team as we all work hard day by day to meet your expectations. We would have loved to know what you liked most. We hope to see you soon at our hotel again.With best regardsSelect Hotel Berlin The Wall Team

4/10 Poor

WING KWAN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad: poor housekeeping even left bin unclear, no in-room facilities like kettle, thin wall very noisy, shampoo very dry Good: location
Stayed 3 nights in Feb 2024
Response from Select The Wall on 2024/2/19
Dear guest,Thank you for taking the time to share your feedback.We are very sorry to hear that your stay did not meet your expectations. Your experience did not seem to meet our usual standard of service.We take your criticisms very seriously and would like to get in touch with you personally to learn more about your experience and find a solution. Please contact us at our e-mail address wall@select-hotels.com, so that we have the opportunity to improve your experience.Thank you again for your feedback and we hope we get the chance to provide you with a better service.Yours sincerely,Select The Wall Team

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel central clean and polite staff
Stayed 2 nights in Feb 2024
Response from Select The Wall on 2024/2/16
Dear Susan, Your satisfaction is the highest reward for our hard working employees who are trying to make your stay as pleasant as possible.Best regards your Select Hotel Berlin The Wall Team.