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Reviews of Siam Mandarina Bangkok Suvarnabhumi Airport Hotel (Free Shuttle)

5 out of 5
Siam Mandarina Bangkok Suvarnabhumi Airport Hotel (Free Shuttle)
99 Moo 6, Kingkaew Road, Rachateva, Bangplee, Bang Phli, Samut Prakan

Reviews

8.6

Excellent

Rating 10 - Excellent. 564 out of 1011 reviews" "
Rating 8 - Good. 266 out of 1011 reviews" "
Rating 6 - Okay. 109 out of 1011 reviews" "
Rating 4 - Poor. 44 out of 1011 reviews" "
Rating 2 - Terrible. 28 out of 1011 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

J Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you!
Stayed 1 night in May 2024
Response from Max on 2024/5/12
Dear Julian,Thank you for choosing Siam Mandarina Hotel,We strive to make sure that our guests have the best stay possible, and we are delighted that we could make your experience a pleasant one.Thank you again for taking the time to share your experience with usWarm Regards, Varit Sarakorn (Max) Front Office Manager

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services, nice room.
Stayed 2 nights in May 2024
Response from Max on 2024/5/12
Dear Alain,Thank you very much for your comments and suggestions regarding your stay at Siam Mandarina. The hotel is very pleased to hear that you are satisfied with our services. We will bring your comments to the team. And we are confident that this feedback will be something that will make every team member strive to continuously improve the quality of service forever. Thank you again for sharing your experience. And we hope that your next visit will be as satisfying as the last.Best Regard, Varit Sarakorn (Max) Front Office Manager

4/10 Poor

Devon, Aurora

Traveled with partner
Old building renovated poorly. The smell of mold couldn’t be escaped. Bathroom renovation left the old bathtub and its drain issues.
Stayed 1 night in Apr 2024
Response from Max on 2024/5/8
Dear Devon,Thank you for taking your time to share the experience of your recent stay with, Firstly I would like to thank you for choosing Siam Mandarina Hotel as your hotel.We are sorry to hear that your experience did not meet your expectations.Kindly note that our management is very much concerned with the property upgrade and currently the makeover of guest rooms and public areas is now going on for the more modern look, the lighting improvement in all rooms too is now in progress for the better brightness, however, due to the gigantic spaces of the premise, work will therefore take a bit of time to be completed.We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regard,Varit Sarakorn (Max)Front Office Manager

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 1 night in Apr 2024
Response from Max on 2024/5/8
Dear William,Thank you for choosing Siam Mandarina Hotel,We strive to make sure that our guests have the best stay possible, and we are delighted that we could make your experience a pleasant one.Thank you again for taking the time to share your experience with usWarm Regards, Varit Sarakorn (Max) Front Office Manager

10/10 Excellent

sayuri

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were only there between flights but the room was a generous size and the shower excellent. The staff were very friendly and helpful
Stayed 1 night in Apr 2024
Response from Max on 2024/5/8
Dear Sayuri,Thank you very much for your comments and suggestions regarding your stay at Siam Mandarina. The hotel is very pleased to hear that you are satisfied with our services. We will bring your comments to the team. And we are confident that this feedback will be something that will make every team member strive to continuously improve the quality of service forever. Thank you again for sharing your experience. And we hope that your next visit will be as satisfying as the last.Best Regard, Varit Sarakorn (Max) Front Office Manager

10/10 Excellent

Tom

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
As an airport hotel, we only stayed for less than 24 hours in total, but much appreciated very helpful and friendly staff, good food and drinks, and some nice live music in the restaurant (one man playing guitar and singing at a volume that was pleasant). The room was spacious, clean, and comfortable for getting some rest before flying out. The shuttle was quick and easy to get us to Suvarnabhumi.
Stayed 1 night in Apr 2024
Response from Max on 2024/5/12
Dear Tom,Thank you very much for your comments and suggestions regarding your stay at Siam Mandarina. The hotel is very pleased to hear that you are satisfied with our services. We will bring your comments to the team. And we are confident that this feedback will be something that will make every team member strive to continuously improve the quality of service forever. Thank you again for sharing your experience. And we hope that your next visit will be as satisfying as the last.Best Regard, Varit Sarakorn (Max) Front Office Manager

8/10 Good

Joe, Memphis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant manager or host was unusually rude, yelling at me at the restaurant entrance.
Stayed 1 night in Apr 2024
Response from Max on 2024/5/8
Dear Joe,Thank you for your review and apologized that your stay with us was not up to your expectation.We will look into the details you've mentioned closely, to improve and for internal briefing and training.We look forward to welcoming you soon.Sorry for inconvenience.Best Regard,Varit SarakornFront Office Manager

10/10 Excellent

Safwan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Max on 2024/5/8
Dear Value Guest,Thank you for choosing Siam Mandarina Hotel,We strive to make sure that our guests have the best stay possible, and we are delighted that we could make your experience a pleasant one.Thank you again for taking the time to share your experience with usWarm Regards, Varit Sarakorn (Max) Front Office Manager

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is excellent. Food is good. Surrounding area is safe but no shopping or local restaurants.
Stayed 1 night in Apr 2024
Response from Max on 2024/5/8
Dear Lily,We very much appreciate your comments regarding your stay at the Siam mandarina. It is always a pleasure to receive your feedback and I noted for your comment regarding the Food & Beverage at the Crystal Restaurant. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we will have a chance to welcome you back in the near future. Best Regard,Varit Sarakorn Front Office Manager

8/10 Good

Nilesh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the airport and the main reason we chose this hotel as we had an early check-in time. Also a bonus was the shuttle from the hotel to the airport. Unfortunately, there aren't many good restaurants near the hotel. The only one was in the hotel and this was also where the breakfast is served. The room was very nice and we got an upgrade at check-in time. The breakfast was satisfactory with various choices of food and beverages.
Stayed 1 night in Apr 2024
Response from Max on 2024/4/30
Dear Nilesh,Thank you infinitely for sharing such a kind and positive review of your recent stay at Siam Mandarina! We are thrilled to hear that you thoroughly enjoyed your experience, and that our team played a part in making it memorable. We look forward to hosting you again on your next visit to Bangkok.Best Regard,Varit Sarakorn (Max)Front Office Manager

10/10 Excellent

Beth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for transportation from the airport. Was a very nice stay.
Stayed 1 night in Apr 2024
Response from Max on 2024/4/30
Dear Beth,Thank you very much for choosing to stay with us and taking the time to write a review. We greatly value your opinions and feedback regarding our hotel. We are pleased to hear that you are satisfied with the convenient location of our hotel, which has easy access to the airport.Thank you again for taking the time to share your experience with us.Best Regard,Varit Sarakorn Front Office Manager

8/10 Good

manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 1 key card by room??
Stayed 1 night in Apr 2024
Response from Max on 2024/4/28
Dear Manuel,Thank you for you choosing Siam Mandarina hotel as your hotel. We really pleased to read that your overall experience with us was a good one, apologies not everything was to your satisfaction, thank you for providing us with this feedback. The mentioned concern regarding the key card ,We sincerely apologize for the inconvenience and disappointment you encountered during your stay.Your feedback is invaluable to us, and we will address these concerns with our management team.We strive to make sure that our guests have the best stay possible, and we are delighted that we could make your experience a pleasant one.Thank you again for taking the time to share your experience with us.Warm Regards,Varit Sarakorn (Max)Front Office Manager

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Apr 2024
Response from Max on 2024/4/30
Dear Jody,Thank you very much for choosing to stay with us and taking the time to write a review. We greatly value your opinions and feedback regarding our hotel. We are pleased to hear that you are satisfied with the convenient location of our hotel, which has easy access to the airport.Thank you again for taking the time to share your experience with us.Best Regard,Varit Sarakorn Front Office Manager

8/10 Good

Tyler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff and shuttle were great. The restaurant was delicious and reasonably priced. The room was clean, but the quality of the room was lacking. The bathtub didn't drain and the finishing work around the room was sub par.
Stayed 1 night in Apr 2024
Response from Max on 2024/4/30
Dear Tyler,Thank you for you choosing Siam Mandarina hotel as your hotel. We really pleased to read that your overall experience with us was a good one, apologies not everything was to your satisfaction, thank you for providing us with this feedback. The mentioned concern regarding the bathroom dated and no water pressure.We strive to provide a high-quality experience for our guests. and it is clear that we fell short of your expectations on this occasion. Your feedback has definitely been forwarded to the relevant department heads for the possibility of an urgent solutionThank you again for taking the time to share your experience with us.Warm Regards,Varit Sarakorn (Max)Front Office Manager

10/10 Excellent

Gabriel, FLUSHING

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Max on 2024/4/28
Dear Gabriel,Thank you for choosing Siam Mandarina Hotel,We strive to make sure that our guests have the best stay possible, and we are delighted that we could make your experience a pleasant one.Thank you again for taking the time to share your experience with usWarm Regards, Varit Sarakorn (Max) Front Office Manager

8/10 Good

Bin, Eden Prairie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good but not real 5 star hotel. Excellent for one night stay for morning flight. The shuttle to airport is good but not the other way around. Better plan to hire a taxi at airport. Not necessary the hotel's fault because the pickup location is really chaotic.
Stayed 1 night in Apr 2024
Response from Max on 2024/4/30
Dear Bin,Thank you for the great review! At our hotel, we strive to provide a delightful experience for our guests, and it's rewarding to know that we met your expectations in terms of service. We appreciate your positive feedback and look forward to welcoming you back for another enjoyable stay in the future. Thank you once again for choosing Siam Mandarina Hotel and for your kind review. Best Regards, Varit Sarakorn (Max) Front Office Manager

6/10 Okay

Sukanya

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Max on 2024/4/30
Dear Khun Sukanya,Thank you for choosing Siam Mandarina Hotel,We strive to make sure that our guests have the best stay possible, and we are delighted that we could make your experience a pleasant one.Thank you again for taking the time to share your experience with usWarm Regards, Varit Sarakorn (Max) Front Office Manager

6/10 Okay

glen

Disliked: Property conditions & facilities
TV did not work, staff couldn't fix, have stayed at much better for less in this area, will not return
Stayed 1 night in Apr 2024
Response from Max on 2024/4/21
Dear Glen,Thank you for taking your time to share the experience of your recent stay with, Firstly I would like to thank you for choosing Siam Mandarina Hotel as your hotel.We are sorry to hear that your experience did not meet your expectations.Regarding TV did not work please allow us to express our sincerest apologies. We humbly apologize and are so sorry for your disappointment. Your feedback has definitely been forwarded to the relevant department heads for the possibility of urgent solutions and improvement.We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regard,Varit Sarakorn (Max)Front Office Manager

8/10 Good

abdullah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for long transit and not far away from airport
Stayed 1 night in Apr 2024
Response from Max on 2024/4/21
Dear Abdullah,Thank you for choosing Siam Mandarina Hotel,We strive to make sure that our guests have the best stay possible, and we are delighted that we could make your experience a pleasant one.Thank you again for taking the time to share your experience with usWarm Regards, Varit Sarakorn (Max) Front Office Manager

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2024
Response from Max on 2024/4/21
Dear Brett,Thank you for choosing Siam Mandarina Hotel,We strive to make sure that our guests have the best stay possible, and we are delighted that we could make your experience a pleasant one.Thank you again for taking the time to share your experience with usWarm Regards, Varit Sarakorn (Max) Front Office Manager

6/10 Okay

Raymond

Stayed 1 night in Apr 2024
Response from Max on 2024/4/21
Dear Raymond,Thank you for choosing Siam Mandarina Hotel,We strive to make sure that our guests have the best stay possible, and we are delighted that we could make your experience a pleasant one.Thank you again for taking the time to share your experience with usWarm Regards, Varit Sarakorn (Max) Front Office Manager

6/10 Okay

elizabeth, Cincinnati

Stayed 1 night in Apr 2024
Response from Max on 2024/5/8
Dear Elizabeth,Thank you for choosing Siam Mandarina Hotel,We strive to make sure that our guests have the best stay possible, and we are delighted that we could make your experience a pleasant one.Thank you again for taking the time to share your experience with usWarm Regards, Varit Sarakorn (Max) Front Office Manager

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, staff was excellent, food was outstanding.
Stayed 1 night in Apr 2024
Response from Max on 2024/4/21
Dear Matthew,Thank you very much for your comments and suggestions regarding your stay at Siam Mandarina. The hotel is very pleased to hear that you are satisfied with our services. We will bring your comments to the team. And we are confident that this feedback will be something that will make every team member strive to continuously improve the quality of service forever. Thank you again for sharing your experience. And we hope that your next visit will be as satisfying as the last.Best Regard, Varit Sarakorn (Max) Front Office Manager

10/10 Excellent

Firas, kuwait

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The air condition was bad night time
Stayed 1 night in Apr 2024
Response from Max on 2024/4/21
Dear Firas,Thank you for taking your time to share the experience of your recent stay with, Firstly I would like to thank you for choosing Siam Mandarina Hotel as your hotel.We are sorry to hear that your experience did not meet your expectations.Regarding the Air condition did not work properly please allow us to express our sincerest apologies. We humbly apologize and are so sorry for your disappointment. Your feedback has definitely been forwarded to the relevant department heads for the possibility of urgent solutions and improvement.We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regard,Varit Sarakorn (Max)Front Office Manager

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and clean! Breakfast spread was great!
Stayed 1 night in Apr 2024
Response from Max on 2024/4/21
Dear Matthew,We very much appreciate your comments regarding your stay at the Siam mandarina. It is always a pleasure to receive your feedback and I noted for your comment regarding the cleanliness. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we will have a chance to welcome you back in the near future. Best Regard,Varit Sarakorn Front Office Manag

10/10 Excellent

Allyssa Marie

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interior of the property is beautiful, especially the swimming pool that overlooks the city. It was safe and the rooms are luxurious. The staff are very friendly and professional. The restaurant is 24 hours and serves tasteful dishes. There is shuttle service to and from the hotel. I highly recommend the hotel!
Stayed 1 night in Apr 2024
Response from Max on 2024/4/14
Dear Allyssa,Thank you very much for your comments and suggestions regarding your stay at Siam Mandarina. The hotel is very pleased to hear that you are satisfied with our services. We will bring your comments to the team. And we are confident that this feedback will be something that will make every team member strive to continuously improve the quality of service forever. Thank you again for sharing your experience. And we hope that your next visit will be as satisfying as the last.Best Regard, Varit Sarakorn (Max) Front Office Manager

8/10 Good

srinivas

Liked: Cleanliness, staff & service, property conditions & facilities
close to the airport
Stayed 1 night in Mar 2024
Response from Max on 2024/4/14
Dear Srinivas,Thank you very much for choosing to stay with us and taking the time to write a review. We greatly value your opinions and feedback regarding our hotel. We are pleased to hear that you are satisfied with the convenient location of our hotel, which has easy access to the airport.Thank you again for taking the time to share your experience with us.Best Regard,Varit Sarakorn Front Office Manager

10/10 Excellent

Marwan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful
Stayed 1 night in Apr 2024
Response from Max on 2024/4/14
Dear Marwan,Thank you very much for your comments and suggestions regarding your stay at Siam Mandarina. The hotel is very pleased to hear that you are satisfied with our services. We will bring your comments to the team. And we are confident that this feedback will be something that will make every team member strive to continuously improve the quality of service forever. Thank you again for sharing your experience. And we hope that your next visit will be as satisfying as the last.Best Regard, Varit Sarakorn (Max) Front Office Manager

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Max on 2024/4/10
Dear Stephen,Thank you for choosing Siam Mandarina Hotel,We strive to make sure that our guests have the best stay possible, and we are delighted that we could make your experience a pleasant one.Thank you again for taking the time to share your experience with usWarm Regards, Varit Sarakorn (Max) Front Office Manager

10/10 Excellent

DANIEL

Beautiful place
Stayed 1 night in Apr 2024
Response from Max on 2024/4/8
Dear Daniel,Thank you for choosing Siam Mandarina Hotel,We strive to make sure that our guests have the best stay possible, and we are delighted that we could make your experience a pleasant one.Thank you again for taking the time to share your experience with usWarm Regards, Varit Sarakorn (Max) Front Office Manager

8/10 Good

Jared

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For being an airport hotel it was exactly what I expected from a hotel room.
Stayed 1 night in Apr 2024
Response from Max on 2024/4/8
Dear Jared,Thank you for choosing Siam Mandarina Hotel,We strive to make sure that our guests have the best stay possible, and we are delighted that we could make your experience a pleasant one.Thank you again for taking the time to share your experience with usWarm Regards, Varit Sarakorn (Max) Front Office Manager

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed over at Siam Mandarina for one night as a layover and it was a lovely experience. We had dinner there because we arrived late and very few options around the food was wonderful. All the staff were amazing. The next morning when we had booked the shuttle to the airport, however the shuttle had departed early, without us. We weren’t thrilled about this but the staff were so amazing one of the staff members volunteered to personally drop us off at the airport. We accepted and he also refused to accept a tip which we thought was gracious and we appreciated their generosity incredibly. We would definitely come back here.
Stayed 1 night in Apr 2024
Response from Max on 2024/4/11
Dear James,We very much appreciate your comments regarding your stay at the Siam mandarina. It is always a pleasure to receive your feedback and I noted for your comment regarding the staff service. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we will have a chance to welcome you back in the near future. Best Regard,Varit Sarakorn Front Office Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Max on 2024/4/8
Dear John,Thank you for choosing Siam Mandarina Hotel,We strive to make sure that our guests have the best stay possible, and we are delighted that we could make your experience a pleasant one.Thank you again for taking the time to share your experience with usWarm Regards, Varit Sarakorn (Max) Front Office Manager

8/10 Good

Jennifer

N/a
Stayed 3 nights in Apr 2024
Response from Max on 2024/4/8
Dear Jennifer,Dear Value Guest,Thank you for choosing Siam Mandarina Hotel,We strive to make sure that our guests have the best stay possible, and we are delighted that we could make your experience a pleasant one.Thank you again for taking the time to share your experience with usWarm Regards, Varit Sarakorn (Max) Front Office Manager

10/10 Excellent

Hyun Kyung

Liked: Cleanliness, staff & service, property conditions & facilities
Good location- Near the airport Friendly staff Cleanliness of rooms
Stayed 1 night in Mar 2024
Response from Max on 2024/4/8
Dear Hyun,Thank you very much for your comments and suggestions regarding your stay at Siam Mandarina. The hotel is very pleased to hear that you are satisfied with our services. We will bring your comments to the team. And we are confident that this feedback will be something that will make every team member strive to continuously improve the quality of service forever. Thank you again for sharing your experience. And we hope that your next visit will be as satisfying as the last.Best Regard, Varit Sarakorn (Max) Front Office Manager

8/10 Good

Kryza-Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming and accommodating. Very clean and helpful to foreigners. Location wise, there aren’t many stores to walk around and visit unless you walk a good distance. Only thai baht is acceptable here and surrounding locations, no money exchange nearby so be sure to do so at the airport or prior to your stay Other than that the hotel staff, amenties, and conditions were great!
Stayed 1 night in Apr 2024
Response from Max on 2024/4/8
Dear Kryza,Thank you very much for your comments and suggestions regarding your stay at Siam Mandarina. The hotel is very pleased to hear that you are satisfied with our services. We will bring your comments to the team. And we are confident that this feedback will be something that will make every team member strive to continuously improve the quality of service forever. Thank you again for sharing your experience. And we hope that your next visit will be as satisfying as the last.Best Regard, Varit Sarakorn (Max) Front Office Manager

10/10 Excellent

Sarawoot

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that place see you next time
Stayed 1 night in Apr 2024
Response from Max on 2024/4/8
Dear Khun Sarawoot,Thank you infinitely for sharing such a kind and positive review of your recent stay at Siam Mandarina! We are thrilled to hear that you thoroughly enjoyed your experience, and that our team played a part in making it memorable. We look forward to hosting you again on your next visit to bangkok.Best Regard,Varit Sarakorn (Max)Front Office Manager

8/10 Good

Mouayni, Chandler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Siam Mandarina Bangkok Suvarnabhumi Airport Hotel was convenient due to the free shuttle services from/to the airport. It had an onsite restaurant which costs well above going out. There were options within walking distance but very risky going across the busy road with multiple lanes. The family suite room was a good size and comfortable for our group of four adults. Bring mosquito spray as you'll have several in the room and will be waking up with bites.
Stayed 3 nights in Mar 2024
Response from Max on 2024/4/2
Dear Mouayni,Thank you infinitely for sharing such a kind and positive review of your recent stay at Siam Mandarina Hotel. We are delighted to learn about your wonderful stay regarding the bed were comfortable , room cleanliness and the restaurant was decent.We thank you indeed for your useful review, it has meant a lot to us and we would like to wish you the best.Best Regard,Varit Sarakorn Front Office Manager

8/10 Good

Jason, Whistler

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Max on 2024/4/8
Dear Jason,Thank you for choosing Siam Mandarina Hotel,We strive to make sure that our guests have the best stay possible, and we are delighted that we could make your experience a pleasant one.Thank you again for taking the time to share your experience with usWarm Regards, Varit Sarakorn (Max) Front Office Manager

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast
Stayed 2 nights in Mar 2024
Response from Max on 2024/4/2
Dear Susanne, Thank you infinitely for sharing such a kind and positive review of your recent stay at Siam Mandarina Hotel. We are delighted to learn about your wonderful stay regarding the excellent breakfast.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regard, Varit Sarakorn (Max) Front Office Manager

10/10 Excellent

Lynne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport and free shuttle. Great breakfast. Easy checkin.
Stayed 1 night in Mar 2024
Response from Max on 2024/4/8
Dear Lynne,Thank you very much for choosing to stay with us and taking the time to write a review. We greatly value your opinions and feedback regarding our hotel. We are pleased to hear that you are satisfied with the convenient location of our hotel, which has easy access to the airport.Thank you again for taking the time to share your experience with us.Best Regard,Varit Sarakorn Front Office Manager

6/10 Okay

Rachel

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Fine hotel for a quick stay in and out of the airport. The pictures look nicer than the actual property. But it did seem clean and worked for one night.
Stayed 1 night in Mar 2024
Response from Max on 2024/4/2
Dear Rachel,Thank you for taking your time to share the experience of your recent stay with, Firstly I would like to thank you for choosing Siam Mandarina Hotel as your hotel.We are sorry to hear that your experience did not meet your expectations.Kindly note that our management is very much concerned with the property upgrade and currently the makeover of guest rooms and public areas is now going on for the more modern look, the lighting improvement in all rooms too is now in progress for the better brightness, however, due to the gigantic spaces of the premise, work will therefore take a bit of time to be completed.We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regard,Varit Sarakorn (Max)Front Office Manager

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Quick and easy arrival, room was clean and very comfortable. I was allowed a late check out to coincide with shuttle departure. Many options for breakfast. The shuttle service was really good. For a taste of authentic Thailand, there are some little laneways with restaurants and shops. I found the locals very friendly. Staff at the hotel were also very helpful.
Stayed 1 night in Mar 2024
Response from Max on 2024/4/2
Dear Anthony,Dear Scott,Thank you very much for your comments and suggestions regarding your stay at Siam Mandarina. The hotel is very pleased to hear that you are satisfied with our services. We will bring your comments to the team. And we are confident that this feedback will be something that will make every team member strive to continuously improve the quality of service forever. Thank you again for sharing your experience. And we hope that your next visit will be as satisfying as the last.Best Regard, Varit Sarakorn (Max) Front Office Manager

10/10 Excellent

Anna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel was extremely nice, understanding where to meet and get on the shuttle was a bit confusing, but not the hotel's fault, the airport's entire pick-up and shuttling system is a little confusing, but we were able to figure it out quickly. The staff from the driver, front desk, and cleaners were so kind and respectful. It was a great stay and will likely stay there again, it was perfect for our family. The restroom is nice, but the shower sprays outside the tub, there was no good way of not having the water rush outside the tub getting the floors all wet. Other than that, it was truly a very comfortable stay.
Stayed 2 nights in Mar 2024
Response from Max on 2024/4/2
Dear Anna,Thank you very much for your comments and suggestions regarding your stay at Siam Mandarina. The hotel is very pleased to hear that you are satisfied with our services. We will bring your comments to the team. And we are confident that this feedback will be something that will make every team member strive to continuously improve the quality of service forever. Thank you again for sharing your experience. And we hope that your next visit will be as satisfying as the last.Best Regard, Varit Sarakorn (Max) Front Office Manager

10/10 Excellent

Larysa

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Max on 2024/3/28
Dear Larysa,Thank you for choosing Siam Mandarina Hotel,We strive to make sure that our guests have the best stay possible, and we are delighted that we could make your experience a pleasant one.Thank you again for taking the time to share your experience with usWarm Regards, Varit Sarakorn (Max) Front Office Manager

10/10 Excellent

Dena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient service, staff helpful and attentive. For example gave us an early morning telephone call to ensure we did not miss the shuttle bus, without being requested to do so.
Stayed 1 night in Mar 2024
Response from Max on 2024/4/2
Dear Dena,Thank you very much for your comments and suggestions regarding your stay at Siam Mandarina. The hotel is very pleased to hear that you are satisfied with our services. We will bring your comments to the team. And we are confident that this feedback will be something that will make every team member strive to continuously improve the quality of service forever. Thank you again for sharing your experience. And we hope that your next visit will be as satisfying as the last.Best Regard, Varit Sarakorn (Max) Front Office Manager

10/10 Excellent

Ammalinh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Mar 2024
Response from Max on 2024/3/25
Dear Ammalinh,Thank you very much for your comments and suggestions regarding your stay at Siam Mandarina. The hotel is very pleased to hear that you are satisfied with our services. We will bring your comments to the team. And we are confident that this feedback will be something that will make every team member strive to continuously improve the quality of service forever. Thank you again for sharing your experience. And we hope that your next visit will be as satisfying as the last.Best Regard, Varit Sarakorn (Max) Front Office Manager

10/10 Excellent

Louis-James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay overnight close of the airport before leaving. Great food, staff was fantastic, great gym and pool.
Stayed 1 night in Mar 2024
Response from Max on 2024/3/25
Dear Louis-James,We very much appreciate your comments regarding your stay at the Siam mandarina. It is always a pleasure to receive your feedback and I noted for your comment regarding the staff was fantastic. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we will have a chance to welcome you back in the near future. Best Regard,Varit Sarakorn Front Office Manager

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super easy check in. Great shuttle service. Great staff.
Stayed 1 night in Mar 2024
Response from Max on 2024/3/25
Dear Brett,Thank you very much for your comments and suggestions regarding your stay at Siam Mandarina. The hotel is very pleased to hear that you are satisfied with our services. We will bring your comments to the team. And we are confident that this feedback will be something that will make every team member strive to continuously improve the quality of service forever. Thank you again for sharing your experience. And we hope that your next visit will be as satisfying as the last.Best Regard, Varit Sarakorn (Max) Front Office Manager

10/10 Excellent

Runjit

Stayed 1 night in Mar 2024
Response from Max on 2024/4/10
Dear Runjit,Thank you for choosing Siam Mandarina Hotel,We strive to make sure that our guests have the best stay possible, and we are delighted that we could make your experience a pleasant one.Thank you again for taking the time to share your experience with usWarm Regards, Varit Sarakorn (Max) Front Office Manager