It's comfortable but the check in and check out process experience is the worst I had ever stayed before. They can't find my booking record and explain it's hotel.com's fault. We spent a lot of time to confirm the booking record. And then, after I checked out, I found they charged me additional fee $2700 but I don't know why. When I would like to ask them why the fee happened, I received the refund message from my credit card bank. I am not an american, so the credit card bank would charge me service fee. It's so bad experience I had to pay the service fee and I don't what's happened.
YA HUI
8/10 不錯哦
Lai Chu
2016年10月3日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
舒適的酒店
房間舒適及服務態度非常好。
Lai Chu
10/10 有夠讚
hao
2016年10月1日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
没有早餐,wifi要钱。其他还不错
hao
4/10 不太好
Amy
商務旅客, 家庭旅遊
2024年6月2日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
Room and hotel were dated. Hole in wall, carpeting dirty and buckled. Front desk and check
In was smooth but rooms were horrible. Shampoo and no conditioner as well. Sub par
Amy
於 2024 年 6 月住了 1 晚
10/10 有夠讚
Randy
2024年6月1日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I’d love my stay thanks you guys
Randy
於 2024 年 5 月住了 7 晚
8/10 不錯哦
Kevin
2024年5月29日
喜歡:整潔度、員工素質和住宿環境和硬體
Kevin
於 2024 年 3 月住了 1 晚
10/10 有夠讚
Alexander
情侶出遊
2024年5月24日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The Element was a great stay… the staff was super friendly and the area had tons of fun options to explore. I definitely plan on visiting the area again and hopefully I’ll be able to get another stay at the Element!
Alexander
於 2024 年 5 月住了 1 晚
8/10 不錯哦
Kelsey
寵物同遊, 家庭旅遊
2024年5月20日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was polite, but some weren’t as knowledgeable as others. Complimentary breakfast was good. Shuttle services were convenient.