1. Check in was not the best at all. Arrived 5/23 around 4pm to see some of the staff outside the property talking to themselves and paid me no mind at all. No greeting, no assistance, not even a glance in my direction. I wouldn’t have realized that they were staff until I checked in. I walked past them and up to an empty check in desk. After about 2 mins of standing there, one lady from the group outside comes inside to greet me and check me in. I can see that southern hospitality doesn’t exist here.
2. My room had an unpleasant smell coming from the vents when I walked in. How is it that a hotel has multiple reviews on this same issue and hasn’t done anything about it? Crazy.
3. My fridge didn’t have a freezer component but the property is selling frozen items in the lobby.
4. This room is way too small for the amount I paid for it. Views not too appealing either.
5. Majority of the reason why I booked this room was for the streaming amenities but when I got here, it wasn’t working at all. I asked for assistance with this and the director of maintenance came up, pressed 3 buttons and said there was nothing he could do about it. Then proceeded to ask me if I came all this way just to watch Netflix which was out of turn. That’s a weird of telling me that you aren’t qualified to do the job you’re being paid to do. I wouldn’t hire him to connect my WiFi to my phone.
6. The iron is faulty and leaked water all over my clothes. Refund please!
Chioma
於 2024 年 5 月住了 5 晚
10/10 有夠讚
Michael
2024年5月27日
Michael
於 2024 年 5 月住了 2 晚
10/10 有夠讚
Michelle
情侶出遊
2024年5月27日
喜歡:設施服務和住宿環境和硬體
不喜歡:整潔度和員工素質
The property is perfectly located near truist park. Safe and quiet and walkable. The major downside was that our beddings had stains in them and we couldn’t find staff to see if we could replace them. Other than that, it definitely is a good location.
Michelle
於 2024 年 5 月住了 1 晚
10/10 有夠讚
ALFREDO
親子旅遊
2024年5月26日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
the hotel was very clean the staff with excellent help the next time we go to Atlanta we will go again
ALFREDO
於 2024 年 5 月住了 2 晚
10/10 有夠讚
Alonzo
商務旅客
2024年5月26日
喜歡:員工素質和住宿環境和硬體
Cool place secluded location
Alonzo
於 2024 年 5 月住了 2 晚
8/10 不錯哦
Shonta Renee
2024年5月26日
喜歡:整潔度
Good stay
Shonta Renee
於 2024 年 5 月住了 4 晚
6/10 一般般
Montanna
2024年5月26日
Montanna
於 2024 年 3 月住了 1 晚
8/10 不錯哦
Brandee
團體旅遊
2024年5月25日
喜歡:整潔度、員工素質和住宿環境和硬體
Good hotel. Clean. Beds were comfortable. Within walking distance from restaurants as well as a shopping mall across the street. Also not a far walk from Truist Park.