Wonderful hotel and excellent service at all levels
Kimberly
於 2024 年 6 月住了 1 晚
10/10 有夠讚
Damon
2024年6月9日
喜歡:整潔度、員工素質和住宿環境和硬體
Beautiful place to stay! Rooms are great and service is top notch, food is superb
Damon
於 2024 年 6 月住了 1 晚
10/10 有夠讚
Peter,Wilmington
情侶出遊
2024年6月7日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was so helpful and the food was excellent
Peter
於 2024 年 5 月住了 2 晚
10/10 有夠讚
Amy,Charlotte
團體旅遊
2024年5月29日
喜歡:整潔度、員工素質和住宿環境和硬體
What a gorgeous hotel! Enjoyed my stay!
Amy
於 2024 年 5 月住了 1 晚
10/10 有夠讚
Andrew
家庭旅遊
2024年5月28日
喜歡:整潔度、員工素質和住宿環境和硬體
Fantastic all around. We stay in great hotels all over-this was top notch.
Andrew
於 2024 年 5 月住了 3 晚
10/10 有夠讚
Janice
家庭旅遊
2024年5月19日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location for seeing the Biltmore
Janice
於 2024 年 5 月住了 2 晚
6/10 一般般
Gregory
情侶出遊
2024年5月5日
喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
Expedia web site showed rooms with a beautiful tub in the rooms for this category. When we checked in before seeing our room i asked about upgrades and was told they were sold out. So when we arrived to our room with NO tub there wasnt a point asking for another room with one. The room is very nice but the one pictured we anticipated was much better. Otherwise we would have stayed at Grove Park.
VERY disappointed with Red Stag dining from the room. I called the restaurant to make an order and they advised me at the restaurant for take out they coulnt take an order it had to go through the hotel front desk? They did take my simple order - mashed potatoes and a mac and cheese. They screwed up and gave me 2 potatoes even with the receipt saying what i had ordered. I was told when i called in my order that it would be a long wait...for potatoes?! Wasnt a horrible wait. BUT when they had to correct the order it took 15 minutes for mac and cheese to be corrected.
At firsr at the restaurant they said they DIDNT TAKE CASH?!? But she was wrong and they did but had to wait 10min for change and when they brought my change they shorted me $1. When i pointed it out the lady asked "do you really want your $1"....i just left unsatisfied with the service there.
A year ago we ate lunch there and were but 1 other table there that day and waited almost an hour for a burger!