客房景觀

阿納海姆萬豪飯店的評分

4 out of 5
阿納海姆萬豪飯店
700 W Convention Way, Anaheim, CA

評論

8.8

有夠讚

10 分,有夠讚;1775 則評論中有 1137 則" "
8 分,不錯哦;1775 則評論中有 346 則" "
6 分,一般般;1775 則評論中有 156 則" "
4 分,不太好;1775 則評論中有 72 則" "
2 分,很糟糕;1775 則評論中有 64 則" "

9.2/10

整潔度

9.0/10

員工素質

8.8/10

設施服務

9.0/10

住宿環境和硬體

8.8/10

環保程度

評論

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、員工素質和客房舒適度
隔音超級差,竟可聽到隔壁房間聊天聲音,即使感覺他們並不是特別大聲講話我們都可以聽到,浴室乾濕分離但拉門很難推。房間乾淨,走路至Disneyland 並不會太遠。
於 2022 年 9 月住了 4 晚
Senior Rooms Operations Manager 於 2022年10月5日回覆
Dear Guest, Thank you for your review of Anaheim Marriott. We are glad to know you loved our well-kept accommodations and convenient location close to Disneyland. However, we are sorry for not meeting some of your expectations and for the noise disturbances you endured. Your comments remind us there is always room for improvement, and we will share your feedback with the appropriate individuals. We hope to see you again on your future visit to the area. Safe travels. Cory Ryan,Senior Rooms Operations Manager

10/10 有夠讚

Yang

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 12 月住了 2 晚
Senior Rooms Operations Manager 於 2022年1月4日回覆
Dear Yang, thank you for staying with us and for your gracious rating. On behalf of all of us at Anaheim Marriott, we would like to invite you for another outstanding visit. Cory Ryan Senior Rooms Operations Manager

10/10 有夠讚

Dennis

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I love everything
於 2021 年 10 月住了 2 晚

10/10 有夠讚

Antonio,Mountain house

喜歡:整潔度和設施服務
Old building but updated, the down side is $40 dollars a night parking…
於 2024 年 5 月住了 2 晚

8/10 不錯哦

Adriana

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was friendly, my only complaint is the cleaning ladies were being persistent about cleaning our room since we didn’t select daily cleaning. We were stopped in the hallway so I said yes she can clean, when we came back the room wasn’t clean at all only thing she did was take out the trash. I was a bit annoyed because she had knocked on our door early in the morning asking if she can clean and we said no thank you, mind you we did put the do not disturb sign on our door and she still asked again in the hallway but yet she didn’t clean. Other than that the pool was nice and the hotel was very close to everything.
於 2024 年 5 月住了 2 晚
Senior Rooms Operation Manager 於 2024年5月28日回覆
Dear Adriana, Thank you for choosing Anaheim Marriott and sharing your experience. We are pleased to hear that you found our staff friendly and enjoyed the pool and our convenient location. However, we sincerely apologize for the inconvenience you experienced with our housekeeping service. We understand how this must have been frustrating, and we will be addressing this issue with our housekeeping team to ensure better communication and adherence to our guests' preferences in the future. We do hope you will stay with us another time so we can provide you with a much more satisfying experience.Cory RyanSenior Rooms Operations Manager

10/10 有夠讚

David

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was perfect for what we needed to do
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Ana

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Marcela,Yorba Linda

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good!
於 2024 年 5 月住了 1 晚
Senior Rooms Operations Manager 於 2024年5月27日回覆
Dear Marcela, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Anaheim Marriott; we hope to see you again soon.Cory Ryan,Senior Rooms Operations Manager

8/10 不錯哦

Tessa

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Senior Rooms Operation Manager 於 2024年5月28日回覆
Dear Tessa, Thank you for sharing the nice rating about your experience at Anaheim Marriott. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Cory RyanSenior Rooms Operations Manager

10/10 有夠讚

Jacquelyn

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room was spacious, valet parking was easy and reasonable, ice machines also had water.
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Valerie,Eastvale

親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Loved it!!! So close to the parks!
於 2024 年 5 月住了 1 晚
Senior Rooms Operation Manager 於 2024年5月26日回覆
Dear Valerie, Thank you for choosing Anaheim Marriott and sharing your experience. We are delighted our hotel was ideally located for everything you wanted to experience on this visit. We appreciate your business and hope to see you again whenever your travels bring you to the city.Cory RyanSenior Rooms Operations Manager

10/10 有夠讚

Bruce

親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Staff were excellent. Property is very well kept. Enjoyed my stay at Marriott.
於 2024 年 5 月住了 2 晚
Senior Rooms Operations Manager 於 2024年5月25日回覆
Dear Bruce, We are delighted you enjoyed your stay at the Anaheim Marriott. Thank you for letting us know we exceeded your expectations; it was a pleasure being a part of your trip. We are especially happy you loved our well-maintained property and devoted associates. We appreciate you choosing us for your visit to Orange County and look forward to your return. Cory RyanSenior Rooms Operations Manager

6/10 一般般

Amina

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Even I’m a Bonvoy member, I was not able to do an early check in. I didn’t get my room until 4:30pm (note that check- in time states 4pm). Bad sound proof between rooms, I could hear clearly the conversation in the next room. Housekeepers are friendly and helpful.
於 2024 年 5 月住了 4 晚
Senior Rooms Operations Manager 於 2024年5月24日回覆
Dear Amina, Thank you for being a valued Marriott Bonvoy member and for taking the time to leave your review. We regret not being able to grant your request for an early check-in and the frustration you encountered upon arrival. It is certainly not the kind of experience we strive to provide our valued guests. We sincerely apologize that your room was not available upon your arrival. In times of high occupancy, slight delays may occur, although we do everything possible to keep this from happening. We are grateful for your patience and also your constructive feedback. Furthermore, we are disappointed that you were inconvenienced by the noise from other guests. Your comments remind us there is always room for improvement, and we will review your remarks with the appropriate individuals. That said, we are glad you liked the great service you received from our housekeeping team. We hope to have the opportunity to welcome you back and provide you with the seamless visit we are known for.Cory RyanSenior Rooms Operations Manager

10/10 有夠讚

Ernesto

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Buena ubicacion y buen servicio
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Gabriela

喜歡:整潔度
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Ethane

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 5 晚
Senior Rooms Operations Manager 於 2024年5月22日回覆
Dear Ethane, Thank you for the outstanding rating. We are delighted your time at the Anaheim Marriott was so great, as we always strive for excellence. We look forward to your return to share another fantastic experience with you.Cory RyanSenior Rooms Operations Manager

8/10 不錯哦

Nav

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
N/a
於 2024 年 5 月住了 1 晚

6/10 一般般

Paula

喜歡:住宿環境和硬體
於 2024 年 5 月住了 1 晚
Senior Rooms Operations Manager 於 2024年5月21日回覆
Dear Paula, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Cory RyanSenior Rooms Operations Manager

8/10 不錯哦

Barbara

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Checkin took over an hour. The beds were really nice and the room was modern. Overall a good stay.
於 2024 年 5 月住了 4 晚
Senior Rooms Operations Manager 於 2024年5月20日回覆
Dear Barbara, Thank you for sharing your review of Anaheim Marriott. We are glad to know you had a pleasant stay overall and that loved our well-appointed accommodations featuring relaxing beds. However, we are sorry for the frustrations caused to you at our front desk. You have our assurance we will learn from your situation, so we are better equipped to provide a first-rate experience to all of our guests. We appreciate your feedback and hope to see you again on your future visit to the area. Cory Ryan,Senior Rooms Operations Manager

8/10 不錯哦

Barbara

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Check in was over wait, which was annoying and the lady checking me in was rude. Other than that everything was great. Nice bed, fast elevators, clean and quiet.
於 2024 年 5 月住了 3 晚

6/10 一般般

Modesta Cabillo

家庭旅遊
喜歡:員工素質和設施服務
It’s Okay
於 2024 年 5 月住了 2 晚
Senior Rooms Operations Manager 於 2024年5月19日回覆
Dear Ms. Cabillo, We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience.Cory Ryan,Senior Rooms Operations Manager

10/10 有夠讚

Kimberly,Charlotte

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very close to Disney with a shuttle. Good food at the restaurant and very friendly staff.
於 2024 年 3 月住了 3 晚
Senior Rooms Operations Manager 於 2024年5月20日回覆
Dear Kimberly, Thank you for the fantastic review of your stay at Anaheim Marriott in the heart of Downtown Disney! We are thrilled that our location a couple of blocks from Disney was perfect for your vacation. We also appreciate you mentioning our courteous associates and the delicious food we serve at our on-site restaurant, as well as the convenience of our shuttle service. We look forward to your return and wish you all the best with your travels. Cory Ryan,Senior Rooms Operations Manager

8/10 不錯哦

Stephanie

親子旅遊
喜歡:整潔度和員工素質
Needs more suites
於 2024 年 5 月住了 3 晚
Senior Rooms Operations Manager 於 2024年5月15日回覆
Dear Stephanie, Thank you for choosing Anaheim Marriott and sharing your experience. We are pleased you enjoyed your stay overall. We have also taken note of your suggestion and will share it appropriately to improve our guest experience. It was a pleasure accommodating you, and we look forward to welcoming you again soon.Cory RyanSenior Rooms Operations Manager

4/10 不太好

Jose

親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
不喜歡:設施服務
You can hear everything that goes on in the room next door. Parking is $40 a day w taxes.
於 2024 年 5 月住了 2 晚
Senior Rooms Operations Manager 於 2024年5月20日回覆
Dear Jose, Thank you for taking the time to leave a review. We truly apologize for not meeting your expectations and for the noise you encountered. Feedback like yours gives us valued insight to improve our accommodations and guest experience; therefore, we appreciate your comments. Furthermore, we regret your disappointment with our parking fee. Please know we review our pricing regularly to make sure that we are priced competitively. We are grateful for your patience and hope to have another chance to provide you with the seamless stay you deserve. Cory Ryan,Senior Rooms Operations Manager

10/10 有夠讚

Nathaniel

喜歡:整潔度、員工素質和住宿環境和硬體
Good quality hotel, a 15 min walk to Disneyland and very good quality for the price. Staff were all super friendly, would stay again.
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Ambry

於 2024 年 5 月住了 1 晚
Senior Rooms Operation Manager 於 2024年5月14日回覆
Dear Ambry, Thank you for rating your stay at Anaheim Marriott. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Cory RyanSenior Rooms Operations Manager

4/10 不太好

Phamela,New Britain

團體旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Complicated service
於 2024 年 5 月住了 1 晚
Senior Rooms Operations Manager 於 2024年5月13日回覆
Dear Phamela, Thank you for your review of our hotel. We are sorry you experienced any difficulties with our staff, and more importantly, if you felt we were not responsive to your needs. We are committed to delivering an outstanding experience to all who visit, and we sincerely apologize for not meeting these expectations. We appreciate your valuable feedback and hope you will give us another chance to make a better impression.Cory RyanSenior Rooms Operations Manager

10/10 有夠讚

Estrella

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Me encantó! Súper limpio, las camas cómodas y el servicio del personal excelente!!

10/10 有夠讚

Aporosa

喜歡:整潔度、員工素質和住宿環境和硬體
Love to come back again next time
於 2024 年 5 月住了 1 晚
Senior Rooms Operations Manager 於 2024年5月10日回覆
Dear Aporosa, Thank you for choosing Anaheim Marriott and sharing your feedback. We are thrilled to know you enjoyed your time with us and that we exceeded your expectations. It was a pleasure to host you, and we look forward to your return visit. Cory Ryan,Senior Rooms Operations Manager

10/10 有夠讚

Stephen

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 4 晚
Senior Rooms Operation Manager 於 2024年5月8日回覆
Dear Stephen, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Anaheim Marriott, and we look forward to welcoming you back soon.Cory RyanSenior Rooms Operations Manager

10/10 有夠讚

Darius

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Enjoyed it!
於 2024 年 5 月住了 3 晚

10/10 有夠讚

maria

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Really nice and clean
於 2024 年 4 月住了 4 晚
Senior Rooms Operation Manager 於 2024年5月6日回覆
Dear Maria, Thank you for your nice review! We are glad that we exceeded all of your expectations and that you loved your time at our hotel. We are also happy to know you liked our well-maintained hotel and that our team will be delighted to read your feedback. Thank you again for taking the time to share your experience with others, and we look forward to hosting many more visits to Anaheim Marriott. Cory RyanSenior Rooms Operations Manager

10/10 有夠讚

Francisco

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Senior Rooms Operation Manager 於 2024年5月3日回覆
Dear Francisco, We're thrilled to see your great rating! Your satisfaction is important to us, and we are glad you enjoyed your stay at Anaheim Marriott. Thanks for choosing us for your time in our city; we hope to see you again soon.Cory RyanSenior Rooms Operations Manager

10/10 有夠讚

Roxana

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything about the hotel was nice. I personally didn’t enjoy the crowdedness of the dance competition and refuge center in the hotel. I didn’t really expect all of that to be happening but overall checking in and out was quick. The bar, pizza spot, and Starbucks/little market was nice options in the hotel and convenient. The room was very clean and nice, balcony was also a nice feature. Bathroom didn’t have a ventilation system in it so that was odd. Truly one the better hotels I like staying at.
於 2024 年 4 月住了 2 晚
Senior Rooms Operations Manager 於 2024年4月29日回覆
Dear Roxana, Thank you for reviewing your stay at the Anaheim Marriott in the heart of Downtown Disney! We are thrilled that our location, a couple of blocks from Disney, was perfect for your vacation. We are also glad that you found your accommodations to be completely spotless. However, we regret not meeting all your expectations. It was our pleasure hosting you, and we hope you will choose us whenever you are in the area.Cory RyanSenior Rooms Operations Manager

10/10 有夠讚

Scott

於 2024 年 4 月住了 2 晚
Senior Rooms Operations Manager 於 2024年4月27日回覆
Dear Scott, We are thrilled you had an excellent stay at Anaheim Marriott, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Cory RyanSenior Rooms Operations Manager

10/10 有夠讚

Sashareen

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I love the fact that i was able to see Disneyland from my hotel. I was on vacation and wanted to go to Disneyland. It was in close proximity. I didnt rent a car and relied on Uber; pick up and drop off was very easy. Staff was super friendlÿ and kind, especially at breakfast. Food was delicious as well. I love the fact that we had more than one dining options. The starbuck area was so convenient. We grabbed coffee on our way out each morning. I am a Marriott girl and they always live up to my expectation. Wonderful property!
於 2024 年 4 月住了 3 晚
Senior Rooms Operations Manager 於 2024年4月25日回覆
Dear Sashareen, Thank you for the fantastic review of your stay at Anaheim Marriott in the heart of Downtown Disney! We are thrilled that our location a couple of blocks from Disney was perfect for your vacation. We are also happy you liked our friendly staff and delicious food. It was our pleasure hosting you, and we hope you will choose us whenever you are in the area.Cory RyanSenior Rooms Operations Manager

8/10 不錯哦

Neftali

喜歡:整潔度和員工素質
於 2024 年 4 月住了 3 晚

4/10 不太好

Daryl

於 2024 年 1 月住了 3 晚
Senior Rooms Operations Manager 於 2024年5月13日回覆
Dear Daryl, Thank you for choosing our hotel for your stay. We are very disappointed to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest.Cory RyanSenior Rooms Operations Manager

10/10 有夠讚

John

喜歡:整潔度、員工素質和住宿環境和硬體
Front desk customer service was superb
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Ann

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice hotel. Will definitely stay here again.
於 2024 年 4 月住了 1 晚
Senior Rooms Operations Manager 於 2024年4月24日回覆
Dear Ann, Thank you for choosing Anaheim Marriott and sharing your experience. We are thrilled to know we exceeded your expectations and you had a great stay. It is always a joy to see our guests are excited about returning; we look forward to it!Cory RyanSenior Rooms Operations Manager

10/10 有夠讚

Leah

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent customer service and an amazing view from my room. Loved the pool area and restaurants exceeded my expectations. Wonderful stay and close to everything.
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Dianna

喜歡:整潔度和住宿環境和硬體
於 2024 年 4 月住了 5 晚

10/10 有夠讚

Kimberly

於 2024 年 4 月住了 1 晚

6/10 一般般

Gagandeep,Surrey

親子旅遊
不喜歡:整潔度和住宿環境和硬體
The hotel is rated 4 stars however id give the rooms 2 star, it is average. Rooms are tiny, the bathroom is so small and it is not clean. The only conveient thing was 5 min walk to toy story shuttle however there are way better hotels near by weve stayed at and would go back to rather than this place. The staff was very nice though, and they let us check in early but rooms are not worth the price. Also we paid extra for pool view and we had such minimal view to the pool. You can also hear your neighbors walls are thin! Anyways, would not stay here again!
於 2024 年 4 月住了 3 晚
Senior Rooms Operations Manager 於 2024年4月24日回覆
Dear Gagandeep, Thank you for sharing about your experience at our hotel. We appreciate your acknowledgment of the kind and courteous service provided by our team members. However, we deeply regret the concerns you had regarding the size of your bathroom. Please know our front desk is always available and happy to help make your stay more comfortable. We utilize feedback like yours to improve our guest experience, and we appreciate you taking the time to leave your review. Thank you again, and we hope to have you stay with us again.Cory RyanSenior Rooms Operations Manager

10/10 有夠讚

Robert

於 2024 年 4 月住了 2 晚
Senior Rooms Operations Manager 於 2024年5月13日回覆
Dear Robert, Thank you for the excellent rating. We are glad you had a wonderful time at Anaheim Marriott. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Cory RyanSenior Rooms Operations Manager

8/10 不錯哦

Pui sum

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 5 晚
Senior Rooms Operations Manager 於 2024年4月24日回覆
Dear Pui sum, Thank you for sharing the nice rating about your experience at Anaheim Marriott. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Cory RyanSenior Rooms Operations Manager

10/10 有夠讚

TOBI

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice and clean!
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Natalia

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Senior Rooms Operations Manager 於 2024年4月23日回覆
Dear Natalia, Thank you for choosing Anaheim Marriott. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Cory RyanSenior Rooms Operations Manager

10/10 有夠讚

Briana

喜歡:整潔度、員工素質和住宿環境和硬體
Staff was very friendly
於 2024 年 4 月住了 2 晚
Senior Rooms Operations Manager 於 2024年4月22日回覆
Dear Briana, Thank you for your wonderful comments about the outstanding service and hospitality you received from the Anaheim Marriott. Our main priority is your comfort and convenience, and we appreciate you taking the time to let others know we went over and above to meet your expectations! We look forward to serving you again whenever your travels bring you back to Anaheim.Cory RyanSenior Rooms Operations Manager

6/10 一般般

Harpreet

商務旅客, 團體旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
One of the Side Table light was not working and I reported it to the front desk the next morning. I stayed at this hotel for 5 days, and this light remained in the same condition - NOT WORKING.
於 2024 年 4 月住了 4 晚
Senior Rooms Operations Manager 於 2024年4月22日回覆
Dear Harpreet, Thank you for choosing to stay with us. We are deeply sorry that our staff was not as responsive as they should have been in working to address your specific concerns. It is always our goal to follow up and resolve everything to your total satisfaction; therefore, we are disappointed this was not your experience. We hope you will give us the opportunity to make it up to you on a future visit.Cory RyanSenior Rooms Operations Manager