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Reviews of citizenM Schiphol Airport

4 out of 5
citizenM Schiphol Airport
Jan Plezierweg 2, Schiphol

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1428 out of 2147 reviews" "
Rating 8 - Good. 518 out of 2147 reviews" "
Rating 6 - Okay. 123 out of 2147 reviews" "
Rating 4 - Poor. 52 out of 2147 reviews" "
Rating 2 - Terrible. 26 out of 2147 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Apr 2024

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet & modern facility. Ability to walk from the airport is very convenient.
Stayed 1 night in May 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for a layover before flight. Convenient. Staff very helpful.
Stayed 1 night in May 2024

8/10 Good

elazar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the rooms are very nice
Stayed 1 night in May 2024

10/10 Excellent

brad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second stay, wonderful room, as always, food. Excellent will definitely stay again.
Stayed 1 night in May 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Kfir, Hagor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, great price and location
Stayed 1 night in May 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend!
Stayed 1 night in May 2024

10/10 Excellent

Sihui, West Hartford

Liked: Cleanliness, staff & service, property conditions & facilities
We need a place near airport. This hotel works prefect for us, just a few minutes walk to the airport. Room is small but tidy with all smart controls, which is cool. The commonn areas are decorated tastefully. The bar has decent food choices. But airport has plenty of restaurants.
Stayed 1 night in May 2024

8/10 Good

Yu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Airport, easy to go city center and Keukenhof. The hotel room is small for two people, otherwise it is perfect.
Stayed 3 nights in May 2024

10/10 Excellent

Royal

Business traveler
Liked: Amenities
Very accessible. Efficient. Clean. Tiny room, large bed, with everything needed for a quiet, overnight stay between flights. Helpful staff at check in.
Stayed 1 night in May 2024

8/10 Good

Dong Hui

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4' walk to the airport - a good choice if you have an early flight.
Stayed 1 night in May 2024

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and staff.
Stayed 1 night in May 2024

10/10 Excellent

David

Traveled with family
airport convenience and very efficient room
Stayed 3 nights in May 2024

10/10 Excellent

Robert, MIDLAND

Liked: Staff & service, amenities, property conditions & facilities
Walking distance to terminal; extremely friendly staff; extremely comfortable hotel room; very safe; breakfast is very nice.
Stayed 1 night in May 2024

8/10 Good

Peter, Ludlow

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are snug, but comfortable. Everything (TV, window shades, lights) is run off of a tablet, which works for the younger crowd but may be off-putting for older folks. I was positively surprised by the quiet, both from hallway noise and adjacent rooms, and from the airport. Signage to the hotel inside the airport is not as clear as it should/could be.
Stayed 1 night in Apr 2024

10/10 Excellent

Curt

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to the airport and Alex. Very friendly and knowledgeable young man who tended the bar the two nights we stayed there.
Stayed 2 nights in May 2024

10/10 Excellent

Catharine, Surrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Apr 2024

10/10 Excellent

Ian, Edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exceptional staff/facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Ian, Edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility complemented even more excellent staff and service levels.
Stayed 1 night in Apr 2024

10/10 Excellent

Daniele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wished there was a park nearby.
Stayed 1 night in Apr 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very unique and had a great concept. Check in was so easy. Hotel tax was a little surprising as we thought it was all ready included in our price
Stayed 1 night in Apr 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Amenities
Within walking distance from the airport.. Clean and efficient
Stayed 1 night in Apr 2024

10/10 Excellent

Mariia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to artive by train and stay close to the airport. Few minutes by foot. Modern and nice decorated hotel. Staff is very friendly and helpful.
Stayed 1 night in Apr 2024

6/10 Okay

MaryJo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Randy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They make very good use of space but the rooms were workable!
Stayed 1 night in Apr 2024

8/10 Good

Marcos

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in an optimal location within 4 mins walking to the airport. Great rooms with all you need as a busjness traveler. I had the breakfast for the first time and I can highly recommend it. My only comment woylf be that I used to like their movies available on tv. They now only have TV cannels. On the plus side, they offer the option to stream from your device to the tv. All in all, highly recommended.
Stayed 2 nights in Apr 2024

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, breakfast, shower, LOCATION. I travel a lot and the staff were just perfect. Easy covered walk to the airport. Rooms were small but the bed and shower were good which is about all you want for one night waiting for a flight. The room was controlled by a tablet--not my first choice. After a long flight I don't want to try to figure out how to change the TV or lights using a touch screen tablet. Being able to print a boarding pass at an airport hotel is a MUST. The printer didn't work at this one. Fix it. The art on the walls in the common area was horrible. Not a big deal but why do it? Biggest negative was cost. I paid over $300 for a very small room, but the other choices at this location were worse.
Stayed 1 night in Apr 2024

8/10 Good

Luc, KENNESAW

Business traveler
Liked: Amenities
Easy access from the airport. A bit difficult to find the right exit, signage could be better within Schiphol. Check in is chaotic. App did not accept any of my credit card, so I had to use their system. Room are good for ONE person, I don’t see 2 people in these tiny rooms.
Stayed 1 night in Apr 2024

10/10 Excellent

Sandra Jean

Traveled with partner
Great location for airport and train or buses into Amsterdam. Fantastic staff, helped us with restaurant ideas and transportation.
Stayed 2 nights in Apr 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super funky and cool. Very nice people easy to manage check in etc. Walk from the airport and 24h restaurant make it a great place for a long layover or early departure.
Stayed 1 night in Apr 2024

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 1 night in Apr 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to the airport. Very modern hotel.
Stayed 1 night in Apr 2024

8/10 Good

Ester, Elkana

Liked: Cleanliness, staff & service, amenities
The rooms are very small with only place for the bed
Stayed 1 night in Apr 2024

10/10 Excellent

Addaryl

Liked: Cleanliness, staff & service, property conditions & facilities
Great location right by the airport with an awesome staff
Stayed 1 night in Apr 2024

10/10 Excellent

Nataly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 min walk from airport. The check-in and chek-out were fast and easy. Helpful and very nice staff. Simple and unpretentious design. Clean and equiped room. Very reasonable price.
Stayed 1 night in Apr 2024

10/10 Excellent

IRWYNA

All great live it
Stayed 1 night in Apr 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Haja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are extremely helpful.
Stayed 1 night in Apr 2024

8/10 Good

Hollie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to airport was awesome. We didn’t appreciate the people smoking marijuana directly outside the main doors. Had to walk thru the smoke to get inside
Stayed 1 night in Jan 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Juan, Miami

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
Those rooms. There's something about having to share my bed with my luggage that really doesn't click for me. A couple wouldn't fit into those rooms even I'd you were married to one of those Willy Wonka chocolate nerfs...
Stayed 1 night in Apr 2024

10/10 Excellent

Hyaesun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

10/10 Excellent

Hadley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Olivia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great airport hotel, conveniently located for travel but also for the city as the train is just 1 stop.
Stayed 2 nights in Apr 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024

10/10 Excellent

Albert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff don’t play much of a role here; most of their processes are automated
Stayed 1 night in Apr 2024

10/10 Excellent

Catalina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport
Stayed 1 night in Mar 2024

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024