大廳酒吧

北揚斯敦凱富全套房飯店的評分

2.5 out of 5
北揚斯敦凱富全套房飯店
201 Perni Ln, Youngstown, OH

評論

8.8

有夠讚

10 分,有夠讚;1001 則評論中有 611 則" "
8 分,不錯哦;1001 則評論中有 244 則" "
6 分,一般般;1001 則評論中有 74 則" "
4 分,不太好;1001 則評論中有 32 則" "
2 分,很糟糕;1001 則評論中有 40 則" "

9.2/10

整潔度

9.0/10

員工素質

8.8/10

設施服務

9.2/10

住宿環境和硬體

8.8/10

環保程度

評論

8/10 不錯哦

Daniel

於 2024 年 4 月住了 1 晚

8/10 不錯哦

Ashley

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
N/a
於 2024 年 4 月住了 3 晚
Scott B 於 2024年4月29日回覆
Ashley! Thank you for making the Comfort Suites Youngstown North your home away from home in Youngstown! We appreciate the wonderful 4 out of 5! If there is anything we can do better, please let me know.

8/10 不錯哦

Christopher

喜歡:整潔度
Nothing unique about property. They need to offer or promote taxi services to the guests.
於 2024 年 4 月住了 1 晚
Scott B 於 2024年4月29日回覆
Christopher! Thank you for staying with us and for the great 4 out of 5! Thank you for the taxi suggestion! I hope we see you next time you are in the area.

8/10 不錯哦

christian,Conway

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Scott B 於 2024年4月29日回覆
Christian! Thank you for choosing our Hotel while you were in Youngstown and for the 4 out of 5, we appreciate you! Please, next time you are passing through, stay with us again!

2/10 很糟糕

Jamarta

家庭旅遊
不喜歡:員工素質
The hotel insists on a $150 fee that you get back in 3-5 business days to ensure that you don't steal anything. Penalizing your guests in advance is not the way to ensure repeat customers.
於 2024 年 4 月住了 1 晚
Scott B 於 2024年4月23日回覆
Jamarta! Thank you for choosing to stay with us and taking your time to write a review. I definitely want to apologize if you were not told about the deposit before making your reservation. We do require a deposit in case some well meaning guest accidently sets fire to their room or something happens. I do not know who helped you, but I suggest to all my guests not to use a Debit card at a Rental Car agency or a Hotel just because of the delay returning excess holds on my real money, whereas Credit cards are usually 24 hours after departure. Hopefully you will be in the area and give us another chance!

10/10 有夠讚

Christine

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very easy to check in. The receptionist was extremely helpful and friendly. The hotel was extremely clean all over!!!
於 2024 年 4 月住了 1 晚
Scott B 於 2024年4月22日回覆
Christine! Everyone here appreciates your kind words and the wonderful 5 out of 5! Please, if you are in the area again, come and stay with us!

10/10 有夠讚

Earl

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Best comfort suites I’ve stayed in, other than a issue with the key not working which was fixed by the front desk promptly everything was top tier
於 2024 年 4 月住了 2 晚
Scott B 於 2024年4月15日回覆
Earl! You are appreciated! We are happy your enjoyed your time with us and hope you come again! (We'll get the keys right next time). Thank you for the awesome 5 out of 5!

8/10 不錯哦

Brad

情侶出遊
喜歡:整潔度、員工素質和設施服務
Nice room. Good dining options. Close to arena for concerts
於 2024 年 4 月住了 1 晚
Scott B 於 2024年4月15日回覆
Brad! Thank you for staying with us and for giving us a great 4 out of 5! Please, whatever we can do to get a 5 out of 5 next time, please let me know.

10/10 有夠讚

Racquel

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Scott B 於 2024年4月15日回覆
Racquel! Thank you for choosing to make our Hotel your home away from home and for the wonderful 5 out of 5! Please, stay with us again!

10/10 有夠讚

Christine

於 2024 年 4 月住了 1 晚

8/10 不錯哦

Beyene

於 2024 年 4 月住了 1 晚
Scott B 於 2024年4月29日回覆
Beyene! We appreciate you making our Comfort Suites your hotel of choice in Youngstown! Thank you for the amazing 4 out of 5! what could we have done to get that to 5 out of 5?

6/10 一般般

Scott

商務旅客, 親子旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
Staff was rude other than that place was nice an clean really nice rooms an down stairs breakfast was good nice pool area and small work out area
於 2024 年 3 月住了 1 晚
Scott B 於 2024年4月4日回覆
I definitely want to apologize my staff was rude to you. Please reach out to me directly at the Hotel to discuss so I can make sure this doesn't happen to anyone else. Thankfully you were able to enjoy the pool and breakfast. Expedia will not allow me to list the Hotel's phone number for your convenience.

8/10 不錯哦

Justin

喜歡:整潔度、員工素質和設施服務
It was a nice property to stay at. They had a small gym and pool. Only thing is you had to be let into those facilities, your key card did not work to get in.
於 2024 年 3 月住了 2 晚
Scott B 於 2024年4月1日回覆
Justin! Thank you for choosing to stay at our Hotel and for the wonderful 4 out of 5! I know, it's a pain, but for child safety, we keep the gym and pool secure. We hope to host you again!

10/10 有夠讚

kevin

喜歡:整潔度、員工素質和設施服務
Very nice property. Rooms are spacious and nicely laid out. Sofa in addition to desk
於 2024 年 3 月住了 1 晚
Scott B 於 2024年3月21日回覆
Kevin! Thank you for making us your home for a brief time. Thank you for the wonderful 5 out of 5! Please, next time you're this way, stop in!

10/10 有夠讚

CHRISTOPHER

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
👍
於 2024 年 3 月住了 1 晚
Scott B 於 2024年3月19日回覆
Christopher! Thank you so much for choosing our Hotel and the amazing 5 out of 5! Please, next time you're in town, stop in and say "Hi" or better yet, stay with us again!

8/10 不錯哦

Constance

喜歡:整潔度、員工素質和住宿環境和硬體
The bed were comfortable . The room was quiet and clean. The breakfast was awful. The eggs were fake. The coffee was low quality and weak.
於 2023 年 12 月住了 1 晚
Scott B 於 2024年3月19日回覆
Constance! Thank you for staying with us and the great 4 out of 5! I definitely want to apologize the coffee and eggs were not to your liking. I've forwarded your comments to the people who can help. Please, if you're in the area again, give us another chance!

10/10 有夠讚

Faiz,Bloomington

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great 👍
於 2024 年 3 月住了 1 晚
Scott B 於 2024年3月19日回覆
Faiz! Thank you for staying with us and the amazing 5 out of 5! I hope you stop by next time you pass this way!

10/10 有夠讚

Dahlia

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I have stayed here before and am back again. This hotel is clean, comfortable and perfectly located just off highway I-80.
於 2024 年 2 月住了 1 晚
Scott B 於 2024年2月26日回覆
Welcome back Dahlia! You are so right! We are clean, comfortable, and located right off I-80. Thank you for staying with us again and the wonderful 5 out of 5! See you next time!

10/10 有夠讚

linda

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Convenient to I80. Nice comfortable room. Good breakfast.
於 2024 年 2 月住了 1 晚
Scott B 於 2024年2月26日回覆
Linda! Thank you for enjoying our nice, comfortable room, and good breakfast! We appreciate the great 5 out of 5! Please, stop back in and stay again!

8/10 不錯哦

Elizabeth

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Scott B 於 2024年2月27日回覆
Elizabeth! Thank you for staying with us and the amazing 4 out of 5! Please, come back and stay with us again and we will make it 5 out of 5!

10/10 有夠讚

Francesca

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I had an excellent stay.
於 2024 年 2 月住了 1 晚
Scott B 於 2024年2月21日回覆
Francesca! We are happy that you had an excellent stay! That just means you have to come!! Thank you for the wonderful 5 out of 5!

8/10 不錯哦

Sasha

於 2024 年 2 月住了 1 晚
Scott B 於 2024年3月21日回覆
Sasha! Thank you for staying with us and for enjoying your time enough for a marvelous 4 out of 5! Please, come again!

2/10 很糟糕

Shannon

於 2024 年 2 月住了 2 晚
Scott B 於 2024年3月21日回覆
Shannon! I definitely want to apologize for your experiences. If you are able, I would love for you to contact me at the Hotel and tell me about it. What could we have done better to get the one up to a 5?

10/10 有夠讚

Kelli

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
SUPER CLEAN!
於 2024 年 1 月住了 1 晚
Scott B 於 2024年2月21日回覆
You better believe we are super clean! Thank you Kelli! We love the 5 out of 5 and hope that you are back this way again!

10/10 有夠讚

cindy

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Scott B 於 2024年2月23日回覆
Cindy! Thank you so much for staying with us and giving us a wonderful 5 out of 5! I hope the next time you pass this way you stop in and stay again!

10/10 有夠讚

Jastazia

喜歡:整潔度、員工素質和住宿環境和硬體
Good
於 2024 年 1 月住了 1 晚
Scott B 於 2024年2月21日回覆
Jastazia! Thank you for staying with us and the wonderful 5 out of 5! Please, come back and stay again!

8/10 不錯哦

Loren

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
There was no shower curtain on shower, couch was very used, otherwise the staff was very friendly, the room was clean and everything was comfortable
於 2024 年 1 月住了 1 晚
Scott B 於 2024年2月21日回覆
Loren! Thank you for staying with us! I hope your room was a King, because the King showers are supposed to be 3/4 enclosed glass walls with no tub and no shower curtain. If it was 2 queens with a tub and no shower curtain, I'll go have words with somebody in Housekeeping for you!

10/10 有夠讚

Michael

喜歡:整潔度、員工素質和住宿環境和硬體
Staff and management were great We will be back
於 2024 年 1 月住了 2 晚
Scott B 於 2024年2月21日回覆
Michael! We really appreciate you and the amazing 5 out of 5! When you come back, please stop at the Front Desk and see us!

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Clean and moderately updated, i stayed in a room with two beds, both were clean and comfortable. However sofa bed was very uncomfortable with a thin and mattress where I can feel all the wires. Breakfast had nice options but would recommend adding some toppings for waffles like nuts. I overall enjoyed my stay and would recommend it
於 2024 年 1 月住了 1 晚
Scott B 於 2024年2月21日回覆
Anon! Thank you for staying with us and the great 8 out of 10! I have forwarded your sofa bed experience and the waffle suggestions. Please, come back and see us!

10/10 有夠讚

marilyn

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
No Complaintd
No complaints.
於 2024 年 1 月住了 1 晚
Scott B 於 2024年2月21日回覆
Marilyn! Thank you for the wonderful 10 out of 10! My staff will love that you enjoyed your time with us! Please, come again!

2/10 很糟糕

Michael,Louisville

商務旅客
喜歡:整潔度和設施服務
不喜歡:員工素質和住宿環境和硬體
The check in was great and the lady was friendly. The room was very clean and the bed was comfortable. However about fourth of the lights in the room didn’t work. The fridge had a horrible buzzing noise that was so bad I had to unplug it so I could get to sleep. The worst part was the next morning when I woke to find the shower had no pressure and no hot water. Some things I can overlook, not that. When I tried to tell the hotel staff about the issue when checking out he answered a phone mid sentence. I expected he would put the customer on the phone on hold, but he didn’t. Instead he ignored what I had said and dismissed me whispering I could go as he had me all checked out. It’s one thing to have a situation that might be out of control of the hotel staff. It’s a complete other to have them dismiss you as if it is no big deal. I won’t be going back to this hotel.
於 2024 年 1 月住了 1 晚
Scott B 於 2024年1月13日回覆
Michael! Thank you for staying with us. I definitely want to apologize, I am sorry for your experience with the Hotel staff. I also want to apologize for the deficient lights and noisy fridge. It's my understanding that the Maintenance staff went to your 3rd floor room on Jan10th. I hope that you'll give us a little time, and if you're traveling back this way, give us another chance.thank you,

10/10 有夠讚

Christina

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Scott B 於 2024年1月13日回覆
Christina! We really appreciate your patronage and the amazing 10 out of 10! We hope to host you again!

10/10 有夠讚

Desiray

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Scott B 於 2024年1月13日回覆
Desiray! Thank you for staying with us and the awesome 10 out of 10! Please, come again!

8/10 不錯哦

ok

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Scott B 於 2024年1月13日回覆
Ok! Thank you for staying with us and enjoying us enough for the wonderful 4 out 5! What could we have done better?

10/10 有夠讚

apurva

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Perfect
於 2023 年 12 月住了 1 晚
Scott B 於 2024年1月13日回覆
Apurva! It's kind of you to say, but we aren't perfect yet. We appreciate the awesome score, please, next time you're passing through, stop in and stay again!

8/10 不錯哦

Allison

於 2024 年 1 月住了 1 晚
Scott B 於 2024年1月13日回覆
Allison! Thank you for the amazing 4 out of 5! What could we have done better to make that a 5?

10/10 有夠讚

Jennifer

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Conveniently located, not far to shopping or dinning.
於 2023 年 12 月住了 3 晚
Scott B 於 2024年1月6日回覆
Jennifer! Thank you for staying with us and the awesome 5 out of 5! Please, next time you are passing through, stay with us again!

10/10 有夠讚

Margaret

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Scott B 於 2024年2月21日回覆
Margaret! 5 out of 5, you are now on my Christmas card list! jk, We love that you appreciated our staff's hard work and had a lovely time with us! Please, come back and stay with us again!

10/10 有夠讚

Gina

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Just a travel day
Clean and safe
於 2023 年 12 月住了 1 晚
Scott B 於 2024年1月6日回覆
Gina! Well, now you have travel back this way. We really appreciate the amazing 10 out of 10 !

10/10 有夠讚

Heidi

親子旅遊
喜歡:設施服務
於 2024 年 1 月住了 1 晚
Scott B 於 2024年1月6日回覆
Heidi! Thank you so much for staying with us and enjoying your time for a wonderful 5 out of 5!

10/10 有夠讚

William

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Large, clean, modern room with comfortable bed. Lots of outlets, USB ports, and plentiful lighting. Great sitting area. Plenty of well lit parking. Shower has half glass partition and shower head is not adjustable so it spray water out on to floor, making it very slippery. Shower could use some grab rails for safety.
於 2023 年 12 月住了 2 晚
Scott B 於 2024年1月13日回覆
William! Thank you so much for you kind words! My staff will love that you appreciate your time with us. Also, thank you for the wonderful score, please come again!

6/10 一般般

Lara

親子旅遊
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Mattress on pull out couch was horrible, felt like it was just a pile of springs.
於 2023 年 12 月住了 1 晚
Scott B 於 2024年1月13日回覆
Thank you staying with us Lara! I am very sorry to hear about your experience with the sofa bed. If you want to reach to me at the hotel so I can know the room number, that would be appreciated!

8/10 不錯哦

Sarah

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Scott B 於 2023年12月30日回覆
Sarah! Thank you for staying with us and the wonderful 4 out of 5! What could we do better to get to 5 out of 5?

6/10 一般般

Paula

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Ok if shower is not important
Beautiful room BUT the water pressure in the shower was awful. I was really looking forward to a relaxing shower and then bed - what a complete disappointment. :(
於 2023 年 12 月住了 1 晚
Scott B 於 2023年12月26日回覆
Paula! Thank you for staying with us. I definitely want to apologize for your shower experience. Please, if you want to reach out to me at the hotel so I can find out which room this was and get my staff to look at it, I would appreciate it!

10/10 有夠讚

Emery

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 3 晚
Scott B 於 2023年12月26日回覆
Emery! We rally appreciate you enjoying your stay and giving us a wonderful 10 out of 10! Please, come back and see us soon!

8/10 不錯哦

Daniel

家庭旅遊
喜歡:員工素質和客房舒適度
Moldy couch.
Facilities were clean room was clean and smelled good but when we tried to set up the pull out couch for my kids in our room it was moldy. I let the general manager know and sent him the pictures. He said he would let housekeeping know. Kids ended up sleeping with us in our bed and it wasnt as comfortable if they wouldve had ther own bed.
於 2023 年 12 月住了 1 晚
Scott B 於 2023年12月25日回覆
Daniel! Thank you for staying with us and bring this to my attention. I definitely want to apologize. Please give me a little time to get this corrected and I hope we see you again!

10/10 有夠讚

Prem

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent property and very convenient location for some who is traveling on i-80 and looking for a nights rest! Courteous staff, clean property and a great breakfast!
於 2023 年 12 月住了 1 晚
Scott B 於 2023年12月25日回覆
Prem! Thank you for your kind words, my staff appreciates it! Thank you for the wonderful 5 our of 5!

8/10 不錯哦

Ember

團體旅遊, 家庭旅遊
喜歡:員工素質
不喜歡:住宿環境和硬體和客房舒適度
Not impressed.
The room we had 232 had many issues. The toilet would fill up with water and then slowly drain, so if you had to move your bowels like unfortunately one of my children did it just sat there and never actually flushed. I even went down and got a plunger and tried to plunge it and still nothing. The shower had barely any water pressure, and the faucet handle did not work as it should. The a.c/heater also didn't work, or at least the fan on it didn't. It just made a motor like sound. I tried not to complain since we were only there two nights but the toilet pushed me over the edge. The second time I asked to the front desk I was offered a new room, which is nice however the bed spread had curly black hairs on the sheets. I doubt we'll be staying here again.
於 2023 年 12 月住了 2 晚
Scott B 於 2023年12月30日回覆
Ember! I definitely want to apologize, that's ridiculous, from top to bottom. I have located your reservation and will be heading up there with my Housekeeping and Maintenance manager to look at.

10/10 有夠讚

Christina

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Scott B 於 2023年12月25日回覆
Christina! Now, with that awesome 5 out of 5 you have to come stay with us again!

10/10 有夠讚

Kathleen

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice place
Very comfortable and clean. Newer finishes and everything worked well. Breakfast was good.
於 2023 年 12 月住了 1 晚
Scott B 於 2023年12月25日回覆
Kathleen! We all appreciate that you enjoyed your time with us an the amazing 10 out of 10! Please, come back and stay again!