住宿內酒吧

亞基馬中心紅獅飯店的評分

3 out of 5
亞基馬中心紅獅飯店
607 E Yakima Ave, Yakima, WA

評論

7.0

不錯哦

10 分,有夠讚;1004 則評論中有 212 則" "
8 分,不錯哦;1004 則評論中有 331 則" "
6 分,一般般;1004 則評論中有 212 則" "
4 分,不太好;1004 則評論中有 148 則" "
2 分,很糟糕;1004 則評論中有 101 則" "

7.2/10

整潔度

7.6/10

員工素質

6.4/10

設施服務

6.6/10

住宿環境和硬體

6.8/10

環保程度

評論

6/10 一般般

Katie

情侶出遊
喜歡:員工素質
不喜歡:整潔度
The front desk employee that checked us in was awesome, but one of our beds had... A stain... I'm not sure how the housekeepers missed it, and there was no cable box for the TV. The bar was cool and other bars are within walking distance which makes for a good pub crawl!
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Shanell

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice stay, would stay again.
於 2024 年 4 月住了 2 晚

4/10 不太好

Lisa

不喜歡:整潔度、員工素質和住宿環境和硬體
Smelled musty. sheets worn out. towel rack falling down, bathroom modifications poorly done, front desk sent us on a walk to a coffee shop when we asked instead for a recommendation for a "sit down" breakfast restaurant.
於 2024 年 4 月住了 2 晚
RL Supervisor 於 2024年4月20日回覆
Dear Lisa it seems we have Room for Improvement whit regard to our accommodations, and we appreciate you letting us know our team will reflect and your feedback. to take a step in the right direction overall we hope you enjoyed your time in Yakima please came back and give us another chance soon !

8/10 不錯哦

Tiffany

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Near convention stuff and fast food restaurants. Got in late, didn't see much of neighborhood. Quiet area. Desk manager friendly and quick. Room identical to other Red Lions we've been to, identical, which is ok. Quiet room.
於 2024 年 4 月住了 1 晚
RL Supervisor 於 2024年4月16日回覆
Dear Tiffany thank you so much for your comments. While our attentive services impressed you! hope we will see you again ...

6/10 一般般

Jim

於 2024 年 4 月住了 1 晚

8/10 不錯哦

anthony

喜歡:整潔度和員工素質
於 2024 年 4 月住了 1 晚
RL Supervisor 於 2024年4月9日回覆
Dear Anthony, your feedback is Much appreciated thank you so very much for stay whit us! we hope you enjoyed your time in Yakima!

2/10 很糟糕

James

喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
Just was the only one there no other check ins super overpriced and dirty my room smelled like cigarette smoke, and it got into my clothes and luggage and I took it home with me. I will never stay at that one ever again be aware.
於 2024 年 4 月住了 1 晚
RL Supervisor 於 2024年4月7日回覆
Though we are Grateful You Choose us to stay, we Regret. That You Didn't Have the Visit You Expected and Deserved Thank You So Much for letting us know What was not to Your Satisfaction During Your time with us, as This will allow our Dedication Team to make the appropriate changes and Improvement Specially regarding our accommodations and all we offer, we wish you well and hope You'll Consider giving us another try some day.

8/10 不錯哦

Christy

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
RL Supervisor 於 2024年4月9日回覆
Though we are Grateful you choose us to stay! Your feedback is much appreciated. We hope you enjoyed your time in Yakima....

4/10 不太好

David

情侶出遊, 商務旅客
不喜歡:整潔度、員工素質和設施服務
Clearly a premium property in the 80s. Nice property, quiet rooms. Stained bed linens, toilets and showers moldy,movie theater carpets cleaner, furniture in dis repair. NO MAID service. Advertises restaurant and lounge, yes they have the facilities. However they only open them when the occupancy rate is high enough they can afford WA state wages to operate. Property is nice though. Stay down the block at the Holiday Inn, at least there you know what your getting for half the price.
於 2024 年 3 月住了 2 晚
Guest Relations 於 2024年3月29日回覆
Dear David,We're sorry to hear that you didn't have a good experience with us overall. The cleanliness and upkeep of our accommodations are two of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. Your feedback is gratefully received and we will discuss your comments internally so that improvements can be made where necessary. Thank you, and we hope you will consider giving us another chance soon.

10/10 有夠讚

Ashton

於 2024 年 3 月住了 1 晚
RL Management 於 2024年4月16日回覆
Dear Ashton Your Feedback is valuable to us Thank You choosing.to stay with us during you visit.

6/10 一般般

Jodi A

商務旅客
喜歡:設施服務和住宿環境和硬體
Just ok
於 2024 年 3 月住了 1 晚
RL Supervisor 於 2024年3月22日回覆
Dear Jodi A your Feedback is Valuable to us!Thank you for your Choosing to stay with us During your Visit in Yakima! we hope you came back and stay with us ageing.

8/10 不錯哦

Corrie

情侶出遊
喜歡:員工素質
不喜歡:設施服務
We enjoyed our stay. Just a few notes...this property is dated and needs some updates. My room had a usb port but my friends did not. Lightbulbs were out in bathroom, hallway light in and out and refrigerator was noisy. The staff was very nice and helpful though.
於 2024 年 3 月住了 2 晚
RL Supervisor 於 2024年3月15日回覆
Dear Carrie, you feedback.is valuable to us it seems we have room for improvement with regard to our accommodations. And we appreciate you letting. us know in the future we hope you consider returning for a better visit.

10/10 有夠讚

Tom

喜歡:整潔度和住宿環境和硬體
good value for price
於 2024 年 3 月住了 1 晚
RL Supervisor 於 2024年3月11日回覆
Dear Tom Thank you so much for staying with us. we hope you enjoyed your time in Yakima.

4/10 不太好

Kevin

不喜歡:整潔度、員工素質和住宿環境和硬體
Towels were previously used and unwashed. When I asked for more, they said they were out. Toilet seat was broke. The room smelled like 30-year-old cigarette smoke. Breakfast was great though!
於 2024 年 2 月住了 2 晚
RL Supervisor 於 2024年3月7日回覆
Dear Kevin Though, we are grateful you choose us to stay, we regret that you didn't have the visit you expected and deserved. Thank you so much for letting us know. What was not to your satisfaction during your time with us as this will allow our dedicated team to make the appropriate changes and improvements specially regarding our accommodate and all we offer we wish you well and hope you'll consider give us another try someday....

4/10 不太好

Molly

不喜歡:整潔度和住宿環境和硬體
Good hear our neighbor upstairs stomping in a dog barking for hours during the night. Our daughters basketball team stayed there and they found bedbugs in their room.
於 2024 年 2 月住了 1 晚
RL Supervisor 於 2024年3月2日回覆
Though we are Grateful you choose us to stay, we regret that you didn't have the visit you expected and deserved thank you so much for letting us know what was not to your satisfaction during your time with us as this will allow our dedicated team to make the appropriate changes and improvements specially regarding our accommodation and all we offer we wish you well and hope you'll consider giving us another try someday

4/10 不太好

Barbara

情侶出遊, 商務旅客
喜歡:員工素質
不喜歡:住宿環境和硬體
I think they are a bit behind on maintenance. Mold on the ceiling above the tub. Bathrooms on the first floor out of service. They charged $10 per person for a buffet breakfast with less offered than at a buffet breakfast for free at most hotels. Perhaps a two star rating for the rooms in the hotel would be best. Conference facilities, however, were great and the woman at the front desk was helpful.
於 2024 年 2 月住了 1 晚
General Manager 於 2024年2月25日回覆
Dear Barbara,Thank you for taking the time to share your thoughts with our team. We are glad that our conference facilities and front desk team member made a positive impact on your time with us. However, we are disheartened if we fell short of your expectations during your stay. Your feedback is valuable to us, and we will be sure to share it with our team to make the necessary improvements. Please visit us again in the future so we can provide you with the stay you deserve.

8/10 不錯哦

Heather

商務旅客
喜歡:住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 3 晚
RL Supervisor 於 2024年2月1日回覆
Dear Heather, though we are Grateful. You choose.us to stay hope we see you soon!

10/10 有夠讚

Kevin

喜歡:整潔度、員工素質和住宿環境和硬體
Nice price, clean room.
Had to find a quick, pet friendly room, good location clean, our pups enjoyed the room, quick food options, would definitely stay again.
於 2024 年 1 月住了 1 晚
RL Supervisor 於 2024年1月22日回覆
Dear Kevin Thank You for reaching out and sharing your thoughts. were Glad You Enjoyed our Dedication. to cleanliness and are the location see you soon!

6/10 一般般

Sergio

於 2024 年 1 月住了 1 晚
RL Supervisor 於 2024年3月2日回覆
Dear Sergio, we are very appreciative of you to stay with us. hope we see you again.

4/10 不太好

Sharon

家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
RL Supervisor 於 2024年3月2日回覆
Dear Sharon your feedback is valuable to us.

8/10 不錯哦

Gary

於 2023 年 11 月住了 1 晚
RL Supervisor 於 2024年1月22日回覆
Dear Gary thank you for you for your preference. hope we see you aging!

8/10 不錯哦

Helen

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Cold rooms!
We could not get the heater to work in our room. At 11:30pm we were move to another room. The heater there worked for a few hours and started blowing cold air. Not a happy night for us. They need to check those rooms before they put people in them!!!
於 2023 年 11 月住了 1 晚
RL Supervisor 於 2023年11月22日回覆
Dear Helen, it seems we have room for improvement whit regards to our accommodations, and we appreciate you letting us know, our team will reflect and your feedback to take a step in the right direction. Overall, we hope you enjoy your time in Yakima.

2/10 很糟糕

AR Handyman

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
I'm very horrible experience I was left out in the cold
於 2023 年 11 月住了 1 晚
RL Supervisor 於 2023年11月21日回覆
Dear Handyman, your feedback is valuable to us.it is disheartened to know that you unable to stay with us this time in the future we hope you consider return for a better visit.

10/10 有夠讚

Michael

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 2 晚
RL Supervisor 於 2023年11月15日回覆
Dear Michael Your Feedback is very Valuable to us.Thank you for Choosing to Stay Whit Us During You Visit in Yakima Hope We Can See You Soon

8/10 不錯哦

taurino

商務旅客
喜歡:員工素質
La propiedad es aceptable el problema mío fue que no me dejó descargar el recibo del pago de Expedia
RL Supervisor 於 2023年11月15日回覆
senor Taurino ! lo sentimos que no pudiera tener un recivo de su estancia con nosotros pero eso ya esta fuera de nuestras manos porque uso un app si la recervacion fuera echa directamente con nosotros no ubiera tenido ningun problema esperamos verlo pronto

10/10 有夠讚

Stephanie

喜歡:員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚
RL Supervisor 於 2023年11月15日回覆
Dear Stephanie Thank you so Much for choosing us we Hope You Enjoyed Your Time In Yakima

2/10 很糟糕

Benjamin

團體旅遊, 家庭旅遊
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Horrible.
Horrible place. Horrible customer service. Hotel Rooms listed online are not the actual room. I booked what was supposed to Be a two room one king room. Paid extra. They gave me the same as the other two one king bed one room but charged me for more. Would not discuss it with me. Would not refund the extra I paid for a supposed suite . I had to stay as we were there for a presentation. Rooms were not clean. Human hair in bathroom. Hair dryer turned red and smoked. Towels are thread bare and smelled of cigarette smoke. Watch out with your keys as they don’t always work. And takes numerous tries to open a door. Oh and my key opened not just mine but my daughter In Laws room. Not safe. The area surrounding is very sketchy. I would not stay here again if you paid me.
於 2023 年 11 月住了 1 晚
RL Supervisor 於 2023年11月6日回覆
Dear Benjamin it seems. We have rooms for improvement to regard to accommodations, and we appreciate you letting us know. our team will reflect and your feedback to take a step in the right direction overall, we hope you enjoy your time in Yakima

6/10 一般般

Sang

家庭旅遊
喜歡:員工素質
It looks old and needs remodeling.
於 2023 年 11 月住了 2 晚
RL Supervisor 於 2023年11月6日回覆
Dear Sang Thank you so much for your comments, while our attentive service impressed you, we sorry to hear. About any remodeling concerns we will share your feedback with are managers will be sure to look into all your comments future and make changes where necessary please come back and give us another chance soon!

10/10 有夠讚

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
RL Supervisor 於 2023年11月6日回覆
Dear Anonymous thank you so very much for taking some of your precious time to give us feedback we will share with our team thank you hope we can see you again hope your enjoyed your time in Yakima.

10/10 有夠讚

sherry

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
RL Supervisor 於 2023年10月31日回覆
Dear Sherry, your feedback is much appreciated as we constantly work hard to improve and enhance our guest experience in the future, we hope you consider returning and you choosing us again.

2/10 很糟糕

Edward

於 2023 年 10 月住了 1 晚
RL Supervisor 於 2023年10月31日回覆
Dear Edward thank you for you feedback. we wish you well and hope you'll consider giving us another try someday.

6/10 一般般

Craig,Kirkland

家庭旅遊
喜歡:整潔度和員工素質
不喜歡:設施服務
The check in process was very easy. The property grounds were very well taken care of and kept quite well. The rooms are q bit worn out and we had an active birds nest on the balcony of our room which was a bit noisy during the early morning hours. Our room was towards the back of the property but due to security concerns, we parked near the front office and walked back to the room. We did not opt for the continental breakfast which looked quite limited. We originally booked through a team block but found Expedia to be a significant savings for the same room.
於 2023 年 10 月住了 2 晚
RL Supervisor 於 2023年10月29日回覆
Though We Are Grateful You Chose Us to Stay we Regret That You Didn't Have the Visit You Expected and Deserved. Thank you so much for Letting us know what your Satisfaction was not. During Yor time with us this will allow our Dedicated team to make the appropriated Chance and improvements especially regarding our accommodations and all we offer, we wish you well and hope you'll consider.giveing us anther. try someday.

10/10 有夠讚

Jonatan

喜歡:整潔度、員工素質和住宿環境和硬體
Good 👍
於 2023 年 10 月住了 1 晚
RL Supervisor 於 2023年10月27日回覆
Dear Jonatan, Your Feedback is valuable. to us we will share your feedback with staff to continue doing are best and memorable experience for are valuable guest thank you for choosing to stay with us during your visit

10/10 有夠讚

Robert

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
staff were very polite and friendy
於 2023 年 10 月住了 2 晚
RL Supervisor 於 2023年10月27日回覆
Dear Robert. Thank you so very much for give us the opportunity. to stay with us your feedback is valuable to us we will share it with staff hope you enjoyed your time in Yakima.

4/10 不太好

Monica

親子旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Que nos dejaron salir una hora y media más tarde
於 2023 年 10 月住了 1 晚
RL Supervisor 於 2023年10月23日回覆
Monica -hora de Salida es alas 12pm gracias por quedarce con nosotros esperamos verla pronto

6/10 一般般

Charla

於 2023 年 10 月住了 1 晚
RL Supervisor 於 2023年11月15日回覆
Dear Charla it seems we have some Areas for improvement Whit Regard to Our Accommodations, we Appreciate you letting us know Our Team will reflect and your feedback to take a step in the right direction overall we hope you enjoyed Your Time in Yakima

10/10 有夠讚

Chantel

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A great hotel! Clean and everything
於 2023 年 10 月住了 1 晚
RL Supervisor 於 2023年10月19日回覆
Drear Chantelthank you so much for your comments. though we are grateful you chose us to stay whit us! hope we can see you soon

8/10 不錯哦

Larry,Port Orchard

商務旅客
喜歡:整潔度和員工素質
While the front lobby presented a good look, the rest of the property, while not run down, showed signs of wear and tear. The mixing valve in the shower was worn out and difficult to adjust to a reasonable temperature. Interior and exterior door closures were not really secure, requiring a positive pull/push to properly close them. The television was anything but intuitive, as well as the router connection.
RL Management 於 2023年10月20日回覆
We greatly appreciate your feedback and take the time to look into every concern reported by our guests.We will have our engineering staff follow up on these concerns. Unfortunately, we did not have any reports to the front desk regarding these concerns, however we would have appreciated the opportunity to assist with these concerns while you were here.We value all of our guest and thank you again for your feedback!

8/10 不錯哦

Andy

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice location. Rooms were comfortable and quiet.
於 2023 年 9 月住了 3 晚
RL Supervisor 於 2023年10月13日回覆
Dear Andy Your Feedback is valuable to us Thank you for choosing.to stay whit, us hope we will see you soon!

10/10 有夠讚

Javier

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean and quiet place to sleep
於 2023 年 10 月住了 1 晚
RL Supervisor 於 2023年10月13日回覆
Dear Javier Thank you so much for staying with us. hope we can see you again!

6/10 一般般

Thomas Garland Gates,GREENVILLE

不喜歡:員工素質和設施服務
No housekeeping. Room could be cleaner. Previous guests stuff in dresser drawers. Lobby bathrooms out of service.
於 2023 年 10 月住了 3 晚
RL Supervisor 於 2023年10月13日回覆
Dear Thomas Though we are Grateful you Chose us to stay, we regret that you did it have. the visit you expected and deserved thank you so much for letting us know what was not to your satisfaction during your time whit us as this will allow are dedicated team to make the appropriate changes and improvements. Especially regarding our accommodation and all we offer. We wish you well and hope you'll consider. giving us, another try someday.

10/10 有夠讚

Lorna

於 2023 年 10 月住了 1 晚
RL Supervisor 於 2023年11月2日回覆
Dear Lorna Thank you! so very much for your feedback. thank you for choosing during you visit hope we will see you soon

2/10 很糟糕

Christopher

家庭旅遊
不喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 2 晚
RL Supervisor 於 2023年10月10日回覆
thank you so much for your feedback very appreciated hope you can give us and other chance to prove we can do better .

2/10 很糟糕

Densie

團體旅遊
不喜歡:整潔度和住宿環境和硬體
Dirty room.
I have attached a pic from the plug In strip that was sitting on the dresser. The desk is about to fall over. Mold in the shower. Bathroom had not been swept there’s spiderwebs behind the toilet, and under the bathroom counter. We could not get the tv to turn on. The whole room was gross. Long black hairs on sheets. We have 3 other couples and said their rooms were gross also.
於 2023 年 10 月住了 2 晚
RL Supervisor 於 2023年10月10日回覆
Dear Densie Though We are Grateful you chose us to stay, we Regret that you didn't have the visit you expected and deserved.Thank you so much for letting us know what was not to your satisfaction during your time with us, as this will allow our Dedicated Team to make the Appropriate changes and improvements specially regarding our accommodations and all we offer. we wish you well and hope you'll consider giving us another try someday.

2/10 很糟糕

Roger

情侶出遊
不喜歡:整潔度、員工素質和住宿環境和硬體
Dirty, old, dangerous, parking awful
於 2023 年 10 月住了 1 晚
RL Supervisor 於 2023年10月10日回覆
Dear Roger thank you so much for your comment. were sorry to hear about how you'll feel about are parking concerns we regret that some aspects of your visit failed to impress you your feedback is much appreciated as we constantly work hard to improve and enhance our guest experience in the future we hope you consider returning for a better experience

10/10 有夠讚

Neala

喜歡:整潔度、員工素質和住宿環境和硬體
Big rooms, nice staff
於 2023 年 10 月住了 1 晚
RL Supervisor 於 2023年10月29日回覆
Dear Neala Thank you so much for your comments our attentive service impressed you. hope we can see you soon

10/10 有夠讚

sherry

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
RL Supervisor 於 2023年10月7日回覆
dear sherry your feedback is valuable to us we will share your feedback to staff thank you for choosing to stay with us during your visit.

8/10 不錯哦

William,camas

情侶出遊
Nice location.
於 2023 年 9 月住了 2 晚
RL Supervisor 於 2023年10月4日回覆
Dear William thank you for choosing us. your feedback is very valuable to us we will share your feedback with are staff. hope we can see you soon.

4/10 不太好

Van

商務旅客
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Bathroom was still dirty when I came in.
於 2023 年 9 月住了 1 晚
RL Supervisor 於 2023年10月4日回覆
Dear Van Thank you so much for your comments, while our attentive service impressed you. were sorry to hear about any cleanliness our team will be sure to look into the comments. further and make changes where necessary please came back and give us another chance soon.

8/10 不錯哦

Brando

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Breakfast was great.
於 2023 年 9 月住了 1 晚
RL Supervisor 於 2023年9月29日回覆
Dear Brandoyour feedback is valuable to us. we will share your feedback whit Kitchen & Restaurant we are happy that you like are breakfast buffet thank you for you for choosing to stay whit us during you visit.