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Reviews of Tsang Kuo Resort

3.5 out of 5
Tsang Kuo Resort
No. 23, Alley. 7, Lane. 241, Section. 2, Wujie Central Road, Wujie, Yilan County

Reviews

8.6

Excellent

Rating 10 - Excellent. 34 out of 62 reviews" "
Rating 8 - Good. 18 out of 62 reviews" "
Rating 6 - Okay. 5 out of 62 reviews" "
Rating 4 - Poor. 3 out of 62 reviews" "
Rating 2 - Terrible. 2 out of 62 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall was a great experience but I hope the management could have someone at the front desk over night
Stayed 1 night in Nov 2021
Response from 藏闊度假會館 on 2021/11/25
非常感謝您的熱心評語~

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from 藏闊度假會館 on 2021/1/26
您好～非常感謝您的入住，期待您再度光臨本會館

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly helpful host. Only the fan for the bathroom need to approve
Stayed 3 nights in Jun 2019

10/10 Excellent

??

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
安靜舒適，床很好睡，服務優良

2/10 Terrible

可欣

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

2/10 Terrible

??

Traveled with family
Disliked: Amenities, property conditions & facilities
奢華四人房地板空心難走，浴室淋浴門無法關緊，浴缸發霉
Stayed 1 night in Dec 2023
Response from Hong Chang on 2023/12/21
感謝您的反應，我們會改善這些設施，希望有機會能榮幸地再為您服務。

10/10 Excellent

Alain

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
挺好的
Stayed 1 night in Nov 2023

10/10 Excellent

Po-Hsun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

MING CHU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐很好吃,環境很舒服
Stayed 1 night in Aug 2023
Response from 藏闊渡假會館-服務員 (鴻) on 2023/10/20
感謝您期待能再次為您服務

10/10 Excellent

WEI CHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

HanChi

Stayed 1 night in Jul 2023

8/10 Good

志成

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
整體上滿意
Stayed 1 night in Jul 2023

10/10 Excellent

Hungyu

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
住房品質好 服務人員態度佳 滿分
Stayed 1 night in Jun 2023

10/10 Excellent

??

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
讓人放鬆的好地方，棒棒的。
Stayed 1 night in May 2023

4/10 Poor

??

Stayed 1 night in May 2023

8/10 Good

YI JUNG

Stayed 1 night in Feb 2023

10/10 Excellent

YI-JIE

Stayed 1 night in Dec 2022

10/10 Excellent

Shao-tang

Stayed 1 night in Dec 2022

10/10 Excellent

Tzu-Wei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒，很乾淨！園區舒適！每一項都很好！
Stayed 1 night in Sep 2022

10/10 Excellent

Hsiao-yun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒適、棒
Stayed 1 night in Aug 2022

8/10 Good

Borchau

Traveled with group
Liked: Cleanliness
初體驗
浴缸很舒服可是下雨
Stayed 1 night in Apr 2022
Response from 藏闊小編 on 2022/5/1
謝謝您的喜愛，歡迎再度蒞臨本會館。

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境很棒會繼續回訪的民宿
環境很不錯，游泳池很整潔，若是夏天來一定很棒! 早餐有中式西式可以選，周末還有小酒吧感覺很不錯
Stayed 1 night in Jan 2022
Response from 藏闊櫃台 on 2022/1/13
藏闊度假會館~非常感謝您的用心評語,很高興有讓您住的滿意,也非常期待您的再次蒞臨~讓我們再次服務您的機會喔

6/10 Okay

Hui Chien

Liked: Cleanliness, staff & service, property conditions & facilities
晚上隔壁房沒住人,門是打開的,凌晨12點隔壁電話卻一直響⋯非常大聲（打電話反應說是小朋友在玩電話？） 後來有到場處理 撇除這個，其他工作人員態度都很友善❤️
Stayed 1 night in Nov 2021
Response from 藏闊度假會館 on 2021/11/25
不好意思~感謝您的用心評語~真的很抱歉造成您的困擾,這邊會再加強改善~

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from 藏闊度假會館 on 2021/11/25
感謝您入住我們的飯店。感謝您的意見反應！

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2021

10/10 Excellent

KAI CHUN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
滿分體驗
防疫期間住客不多，隨了食方面全都要外送外，所以設施和服務都非常滿意，有機會會再來，大家加油，疫情很快會過去的！
Stayed 2 nights in May 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房型跟照片格局有點落差、續住本來也要整理房間的但清潔人員忘記(?) 致電後有附上整組換洗毛巾 但整體來說很不錯下次還是會考慮 公設地 的地方做的很好加分👍👍
Stayed 2 nights in Apr 2021
Response from 藏闊度假會館 on 2021/5/5
非常感謝您的用心評語~每棟的房型略有差異,方向不同房間格局會有些不同,網路訂房上的相片也無法讓我們提供太多張,小編對您真的感到非常抱歉,我們會再加強員工的訓練,感謝您的蒞臨~

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from 藏闊度假會館 on 2021/5/5
非常感謝您的蒞臨~

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間清潔有待加強 冰箱超級髒可能從來沒清過
Stayed 1 night in Apr 2021
Response from 藏闊度假會館 on 2021/4/22
您好~非常感謝您用心評語~我們會再度加強員工訓練

8/10 Good

pei shan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from 藏闊度假會館 on 2021/3/24
非常感謝您用心給予評語

10/10 Excellent

YAN NIAN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
窗外鄉村美景 早晨蟲鳴鳥叫 很適合放空的
Stayed 1 night in Mar 2021
Response from 藏闊度假會館 on 2021/3/24
非常感謝您用心給予評語

8/10 Good

zhiyao

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from 藏闊度假會館 on 2021/3/4
您好～非常感謝您的入住，期待您再度光臨本會館

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
位置所在地很方便，戶外造景很漂亮，房間的風格簡單我很喜歡。馬桶要再清潔一下，早餐雖然不期待很豐富，不過真的有點糟。整體而言還不錯。
Stayed 1 night in Jan 2021
Response from 藏闊度假會館 on 2021/1/26
您好~ 非常感謝您入住藏闊度假會館，謝謝您～ 您對本會館的意見我們收到了，我們會再加強改進，期待您再度光臨～

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
環境蠻美的 但清潔方面待加強 入住看到冰箱裡面有東西未整理
Stayed 1 night in Jan 2021
Response from 藏闊度假會館 on 2021/1/26
您好～感謝您的入住 謝謝您喜歡我們的環境，也感謝您對於我們的指教，我們會再加強及改進，期待您給於我們再為您服務的機會。

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很漂亮的地方，服務人員態度也很好，很適合度假。早餐也是好吃的，但客人很多，補菜速度有點慢可以再加強這部分。
Stayed 1 night in Nov 2020
Response from 黃先生 on 2020/12/2
感謝您的肯定，也非常謝謝您的建議，我們會努力再加強改進這個部分！謝謝。

10/10 Excellent

Ming hung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Te Chun

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒適乾淨
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

8/10 Good

SHIHMENG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Stayed 1 night in Aug 2020

4/10 Poor

Tsun Shen

Traveled with family
Disliked: Cleanliness, room comfort
Bad memory!
First, the room was too hot when we entered the room. It was during the July, and our room was located at the highest floor. Crew should think about the room may be too hot for the customers! Second, we asked for the bath for kid. But when we first saw that, that was so dirty you would never want to put your kid inside the tub! And the floor of the bath room and bath tub, were covered with a layer of dust! Third, the balcony, you can easily to see a lot of gecko’s poo on the floor! We never step on that floor until we check out!
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
房間不如照片和想像的大，其他都很好。很適合休閒放鬆心情
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境舒適，大人小孩都顧到了，有國外渡假的fu，唯一個人希望改善的是泳池開放時間短了點+早上沒有提供奶油~
Stayed 1 night in Jun 2020

8/10 Good

Huichi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Yu Teng

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
推推
很愜意的環境，房間有四星飯店的等級，有泳池、KTV、兒童遊戲區、也可以烤肉…入住頂樓房型還有大陽台~晚上朋友們一起聊天小酌看星星，我們很滿意
Stayed 1 night in Jun 2020

6/10 Okay

CHIN-CHUNG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
房間很小 窗戶只有下面一半 下雨的時候 雨會打在窗台的金屬欄杆上 發出吵雜咚咚咚的聲音 服務不夠真誠 用話語打發顧客 只有泳池戶外設施不錯 早餐也很普通 整體CP值超低
Stayed 1 night in May 2020

10/10 Excellent

Chao Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

YI ZHENG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
適合家庭旅遊
環境舒適，設備齊全，服務親切。
Stayed 1 night in Dec 2019