含每日吃到飽早餐

威奇托機場科瑞特爾普拉斯套房飯店的評分

2.5 out of 5

評論

7.4

不錯哦

10 分,有夠讚;946 則評論中有 306 則" "
8 分,不錯哦;946 則評論中有 277 則" "
6 分,一般般;946 則評論中有 158 則" "
4 分,不太好;946 則評論中有 109 則" "
2 分,很糟糕;946 則評論中有 96 則" "

7.6/10

整潔度

7.8/10

員工素質

7.4/10

設施服務

7.0/10

住宿環境和硬體

7.0/10

環保程度

評論

8/10 不錯哦

Holly

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I had a really nice stay. This hotel was great!
於 2024 年 4 月住了 1 晚

4/10 不太好

Julie

於 2024 年 4 月住了 1 晚
Tracy 於 2024年4月28日回覆
Dear Guest,Thank you for sharing your rating. We're excited about the opportunity to provide even better service in the future!

2/10 很糟糕

Arsemio

於 2024 年 4 月住了 2 晚
Tracy 於 2024年4月27日回覆
Dear Guest,Thank you for providing your rating. We're pleased to have the opportunity to offer you an even better experience in the future!

8/10 不錯哦

Cora

情侶出遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This hotel was fantastic! The staff was super friendly, and the rooms were clean and comfy. I would definitely stay here again.
於 2024 年 4 月住了 1 晚
Tracy 於 2024年4月25日回覆
Dear Guest,Thank you for the wonderful review! We're thrilled to hear that you enjoyed your stay and appreciated our friendly staff and comfortable rooms. We look forward to welcoming you back for another fantastic visit!

8/10 不錯哦

Crystal

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Room was spacious, clean, and comfortable. Highly recommend.
於 2024 年 4 月住了 1 晚
Tracy 於 2024年4月25日回覆
Dear Guest,Thank you for the great review! We're glad you found your room spacious, clean, and comfortable. We hope to welcome you back soon and truly appreciate your recommendation!

10/10 有夠讚

Jade

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I would definitely recommend it to anyone looking for a comfortable and convenient place to stay.
於 2024 年 4 月住了 1 晚
Tracy 於 2024年4月25日回覆
Dear Guest,Thank you for the recommendation! We're delighted you found our hotel comfortable and convenient. We hope to welcome you back on your next visit.

2/10 很糟糕

LORI

團體旅遊, 家庭旅遊
不喜歡:員工素質、設施服務和住宿環境和硬體
DO NOT STAY HERE!!!! Pool was listed as indoor. It is outdoor and not operational. No pillow or bedding for sofa bed. Food on room floor. 1 coffee cup in room. Breakfast was a joke and unsafe to eat!! Orange Juice was straight concentrate, others juices were just the water. Only decaf coffee, regular came out as water. Both drink machines had full AND rotting drip trays! Empty salt, pepper and sugar. Cereal not refilled, no bowls. Empty pans of food not refilled. The bowl of pancake batter was empty. I would not have touched it!! It obviously had been set out multiple days, there were thick rings of dried on batter!! Only two tables had the chairs taken off the tops of the tables. We were told breakfast was 6-10 am on Sundays. My husband went at 6:30am and did bookwork. Food was out. No attendant ever appeared until a person took everything down at 9am. A bed skirt meant to be placed under the mattress was our blanket on both Queen beds. 3 small bath towels in a room reserved for four adults and one child. 2 adults slept in a Queen bed with a 9 year old child due to the lack of bedding for the sofa bed. I would not have let her sleep on it anyway. Stains on the cushions and thick smeared white stains on the black mesh of the bedframe itself! Worst of all there was a fresh bloodstain the size of a pencil eraser on my husbands side of the bed at shoulder height. He had no wounds. I would suspect bedbugs. All this for $147.30!! DO NOT STAY HERE!!!!!
於 2024 年 4 月住了 1 晚
Tracy 於 2024年4月24日回覆
Dear Guest,Thank you for your feedback. We are sorry for the numerous issues you encountered during your stay. This is far from the experience we aim to provide, and we understand your frustration and disappointment. Your feedback is vital, and we're taking immediate steps to address these serious concerns, from cleanliness to maintenance and breakfast quality. We appreciate you bringing this to our attention, and we will work hard to regain your trust. We hope to have the opportunity to make things right in the future.

4/10 不太好

Daniel

不喜歡:員工素質和住宿環境和硬體
rooms were run down, not maintained; bath tub spiked pulls out of wall room not cleaned or bed made between nights, only one cart for luggage which wasn't redily available and staff indifferent
於 2024 年 4 月住了 2 晚
Tracy 於 2024年4月24日回覆
Dear Guest,Thank you for your feedback. We're sorry to hear about the issues you encountered with the room's condition and the lack of proper maintenance and cleaning. This is not the standard we aim to uphold, and we will address these concerns with our team. We hope to offer you a much better experience in the future.

10/10 有夠讚

librado steve

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
I knew the Area
於 2024 年 4 月住了 1 晚
Tracy 於 2024年4月21日回覆
Dear Guest,Thank you for your rating and we're glad to hear that you were familiar with the area. Your feedback is appreciated, and we're happy to have met your expectations. We look forward to welcoming you back soon!

10/10 有夠讚

Andra

情侶出遊, 商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
Rooms were clean and roomy.
於 2024 年 4 月住了 1 晚
Tracy 於 2024年4月16日回覆
Dear Guest,We're delighted to hear that you found our rooms clean and spacious! Your satisfaction is our priority, and we appreciate your positive feedback. We hope to welcome you back for another comfortable stay soon!

10/10 有夠讚

Julian

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great staff
於 2024 年 4 月住了 1 晚
Tracy 於 2024年4月15日回覆
Dear Guest,Thank you for your feedback on your recent stay at the hotel. We're delighted to hear you had a positive experience with our staff. Your feedback means a lot to us, and we appreciate your kind words. We look forward to serving you again in the future!

6/10 一般般

Jolene

喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
於 2024 年 4 月住了 1 晚

4/10 不太好

John

情侶出遊
不喜歡:員工素質和住宿環境和硬體
A very strong oder of spices from the staff cooking in front desk office almost made us sick. Could not sleep because we had to smell this all night, and we were on the 3rd floor. They ran out of breakfast long before the breakfast was closed .. they scraped up a few awful things. Unfriendly staff doesn’t. Take your stay very pleasant either. Not a good experience.
於 2024 年 4 月住了 1 晚
Tracy 於 2024年4月8日回覆
Dear Guest,Thank you for your feedback. We apologize for the inconvenience caused by the strong odor and breakfast availability issues. Your experience does not meet our standards, and we'll address these matters promptly to ensure a better stay for our guests in the future. We appreciate your feedback and hope to have the opportunity to exceed your expectations on your next visit.

6/10 一般般

Alejandro

喜歡:員工素質
於 2024 年 4 月住了 2 晚
Tracy 於 2024年4月6日回覆
Dear Guest,Thank you for providing your rating. We appreciate the opportunity to enhance our service for your future visits!

8/10 不錯哦

Gordon

於 2024 年 3 月住了 1 晚
Tracy 於 2024年4月1日回覆
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!

4/10 不太好

Laurel

家庭旅遊
不喜歡:住宿環境和硬體
Dated property. A make over would be an asset. Some of the photos in the app must have been taken when the place was newer. We didn’t over pay
於 2024 年 3 月住了 2 晚
Tracy 於 2024年3月30日回覆
Dear Guest,Thank you for sharing your feedback with us. We appreciate your insights and will consider them for future improvements. We're glad you found value in your stay despite the dated appearance, and we hope to have the opportunity to welcome you back in the future.

10/10 有夠讚

Isaac

情侶出遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything else is great.
於 2024 年 3 月住了 1 晚
Tracy 於 2024年3月30日回覆
Dear Guest,Your feedback is important to us, and we appreciate your positive comments. We're delighted to hear that you found most aspects of your stay enjoyable! We look forward to welcoming you back for another great experience in the future!

2/10 很糟糕

Richard

於 2024 年 3 月住了 1 晚
Tracy 於 2024年4月17日回覆
Dear Guest,Thank you for providing your rating. We're pleased to have the opportunity to improve our service for you in the future!

6/10 一般般

Bruce

家庭旅遊
喜歡:整潔度
The room was big and very adequate. Shuttle service was not functional. Beautiful foyer with tropical plants.
於 2024 年 3 月住了 1 晚
Tracy 於 2024年3月28日回覆
Dear Guest,Thank you for your feedback. We're glad you enjoyed the spacious room and the beautiful foyer ambiance. We apologize for the inconvenience regarding the shuttle service and will address this matter promptly to ensure a smoother experience for our guests in the future.

2/10 很糟糕

Cabresha

於 2024 年 3 月住了 2 晚
Tracy 於 2024年3月27日回覆
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!

4/10 不太好

Crystal

家庭旅遊
不喜歡:整潔度、設施服務和住宿環境和硬體
Room had a lingering smell although it was non smoking. Bathroom was dirty with hair and the towels were stiff. Checked in late with cranky children therefore stayed as we just had to sleep on go on our way. Breakfast had no options and the waffle machine didn’t even work, didn’t bother asking the receptionist as he didn’t acknowledge our presence being in his phone. Definitely will never book here again.
於 2024 年 3 月住了 1 晚
Tracy 於 2024年3月26日回覆
Dear Guest,Thank you for your feedback. We apologize for the inconvenience you experienced during your stay. Your feedback is concerning, and we take it seriously. Rest assured, we will address the issues with cleanliness and breakfast options with our team to ensure improvements are made. We value your feedback and hope to have the opportunity to exceed your expectations in the future.

8/10 不錯哦

Mike

家庭旅遊
Liked the indoor plants and the large room I stayed in. Breakfast was limited due to shortage.
於 2024 年 3 月住了 1 晚
Tracy 於 2024年3月25日回覆
Dear Guest,Thank you for your feedback. We're glad to hear you enjoyed the indoor plants and spacious room during your stay! We apologize for any inconvenience caused by the limited breakfast offerings and will work to improve this aspect for future guests. We hope to welcome you back for an even better experience soon!

2/10 很糟糕

Stephanie

情侶出遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Absolutely disgusting! We tend to take everything in stride, but not this place. Dirt, pubic hair, and feces-those were the room amenities. Would never stay here again. Front desk staff was less than helpful.
於 2024 年 3 月住了 1 晚
Tracy 於 2024年3月25日回覆
Dear Guest,Thank you for the time to share your feedback. We regret for any inconvenience caused during your stay. Your feedback is alarming and will be addressed immediately to ensure it doesn't happen again. Please know that this does not reflect our usual standards, and we hope you'll consider giving us another chance to make it right.

10/10 有夠讚

Caitlin

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Comfortable rooms made our trip truly memorable.
於 2024 年 3 月住了 1 晚
Tracy 於 2024年3月23日回覆
Dear Guest,We're delighted to hear that our comfortable rooms made your trip truly memorable! Providing exceptional experiences is what we strive for, and we're thrilled to have exceeded your expectations. Thank you for your kind words, and we look forward to welcoming you back for another memorable stay!

8/10 不錯哦

Caroline

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel with friendly staff.
於 2024 年 3 月住了 1 晚
Tracy 於 2024年3月23日回覆
Dear Guest,Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us and found our staff to be friendly. Your satisfaction is our priority, and we look forward to welcoming you back for another great experience at our hotel!

10/10 有夠讚

Reth

於 2024 年 3 月住了 5 晚
Tracy 於 2024年4月8日回覆
Dear Guest,Thank you for your rating. We look forward to welcoming you back in the future.

2/10 很糟糕

Yurliana

情侶出遊, 商務旅客
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Olía a mucho cigarrillo la habitación el olor era insoportable
於 2024 年 3 月住了 1 晚
Tracy 於 2024年3月15日回覆
Dear Guest,Thank you for your feedback. We apologize for the inconvenience caused by the odor in your room. Our team will investigate and take steps to ensure a more pleasant environment for our guests. Your feedback is appreciated, and we hope to have the chance to provide a better experience during your next visit.

8/10 不錯哦

Manohar,Oshkosh

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Okay.
於 2024 年 3 月住了 1 晚
Tracy 於 2024年3月14日回覆
Dear Guest,Thank you for your feedback! We appreciate your input and will strive to improve to provide a better experience for you in the future.

10/10 有夠讚

Irma

商務旅客, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This Hotel is awesome to stay at very quiet and clean. Staff is very friendly.
於 2024 年 3 月住了 2 晚
Tracy 於 2024年3月12日回覆
Dear Guest,We're delighted to hear that you had an awesome stay with us! Providing a quiet and clean environment with friendly staff is our priority. We appreciate your positive feedback and hope to welcome you back soon for another enjoyable experience.

10/10 有夠讚

Collette

於 2024 年 3 月住了 1 晚
Tracy 於 2024年3月29日回覆
Dear Guest,Thank you for providing your rating. We eagerly anticipate your return to our hotel in the future.

10/10 有夠讚

Ron

於 2024 年 3 月住了 1 晚
Tracy 於 2024年3月29日回覆
Dear Guest,Thank you for providing your rating. We eagerly anticipate the opportunity to host you again at our hotel in the future.

2/10 很糟糕

Jason

不喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Tracy 於 2024年3月9日回覆
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!

4/10 不太好

Tonya

於 2024 年 3 月住了 1 晚
Tracy 於 2024年3月28日回覆
Dear Guest,Thank you for providing your rating. We are pleased to have the opportunity to improve our service for your future visits!

4/10 不太好

nancy

家庭旅遊
不喜歡:員工素質、設施服務和住宿環境和硬體
The towels were very small. A small adult had trouble getting dry. The room was to be able to handle 4 people and there were only two towels in the room. The funiture was clean but very worn. The drapes didn't work The elevator said only 2 people at a time. The breakfast was a joke but not a nice one. They had luke warm coffee and no tea. The pancake maker was either out of batter or set so small that it made pancakes that were half dollar size. You could have pancakes or cold cereal. When I mentioned the issues to the front desk, "that isn't my job" The people working check in didn't seem to much care and one young man was very hard to understand. I asked for a second room key and was told I'd have to come back later and see if they had any extras. I asked for a receipt and he had no idea how to do it and didn't want to try
Tracy 於 2024年3月5日回覆
Dear Guest,Thank you for sharing your experience with us. We apologize for the inconvenience you faced during your stay. Your feedback is valuable, and we will address these issues with our team to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to better serve you in the future.

4/10 不太好

Brian

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Restroom does not work, advertised complimentary breakfast - they had some apples, a little cereal and a pancake maker that made 2 pancakes slightly larger than a 50 cent piece, with no syrup or butter. Coffee was terrible. Had first floor room, windows were not locked, desk chair was broken, plugs on lamps did not work for charging phone. Areas of walls were crumbling. No one at front desk, had to yell to get someone to come to desk. Paid for 2 nights, didn't even stay the second night
於 2024 年 3 月住了 2 晚
Tracy 於 2024年3月4日回覆
Dear Guest,Thank you for the time to share your feedback. We regret for any inconvenience caused during your stay. Your feedback is invaluable, and we're taking immediate action to address these issues to ensure a more pleasant experience for our guests. We understand your frustration and hope to have the opportunity to exceed your expectations in the future.

6/10 一般般

Joe,Joliet

喜歡:員工素質
Good service
於 2024 年 3 月住了 1 晚
Tracy 於 2024年3月4日回覆
Dear Guest,Thank you for your kind words! We're delighted to hear that you enjoyed our service. Your satisfaction is our top priority, and we look forward to welcoming you back for another great experience soon.

10/10 有夠讚

Melissa

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This hotel offers exceptional service and a truly enjoyable stay!
於 2024 年 2 月住了 1 晚
Tracy 於 2024年2月28日回覆
Dear Guest,Thank you for your glowing review! We're delighted to hear that you had such a positive experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable stay in the future!

6/10 一般般

Kaleigh

喜歡:員工素質
不喜歡:住宿環境和硬體
於 2024 年 2 月住了 1 晚
Tracy 於 2024年2月27日回覆
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!

6/10 一般般

Mirta N

情侶出遊
喜歡:整潔度和員工素質
The area is a bit sketchy and the front doors were already wonky with paper signs. However, the rooms were spacious and clean. And for the price it was a nice stay. Just a bit unsafe parking wise; feels like someone could break your window at any second.
於 2024 年 2 月住了 1 晚
Tracy 於 2024年2月25日回覆
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you found our rooms spacious and clean and that you enjoyed your overall stay despite some concerns about the area and parking safety. We'll consider your comments to improve our services. We hope to have the opportunity to welcome you back for another pleasant stay in the future.

10/10 有夠讚

Mackenzie

商務旅客, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Fantastic stay! Clean rooms, friendly staff, and great amenities.
於 2024 年 2 月住了 1 晚
Tracy 於 2024年2月25日回覆
Dear Guest,Thank you for your kind words! We're delighted to hear that you had a fantastic stay with us. Providing clean rooms, friendly service, and great amenities is always our top priority. We can't wait to welcome you back for another wonderful experience soon!

8/10 不錯哦

Eliza

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Had a great stay at this hotel, staff were really friendly.
於 2024 年 2 月住了 1 晚
Tracy 於 2024年2月25日回覆
Dear Guest,We're delighted to hear you had a great stay with us! Our team strives to provide exceptional service, and we're delighted that you found them friendly. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable experience soon!

10/10 有夠讚

Conner

於 2024 年 2 月住了 1 晚
Tracy 於 2024年2月17日回覆
Dear Guest,Thanks for sharing your rating here. We look forward to welcoming you back to our hotel in the future.

10/10 有夠讚

Katelyn

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent place to stay.
於 2024 年 2 月住了 1 晚
Tracy 於 2024年2月16日回覆
Dear Guest,We appreciate your feedback! It's fantastic to hear that you had an excellent experience at our establishment. We look forward to welcoming you back for another enjoyable stay in the future!

10/10 有夠讚

Ron

於 2024 年 2 月住了 1 晚
Tracy 於 2024年3月21日回覆
Dear Guest,Thank you for sharing your rating. We eagerly anticipate your return to our hotel in the future!

8/10 不錯哦

Londyn

情侶出遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel had good value for money. Very helpful and kind staff.
於 2024 年 1 月住了 1 晚
Tracy 於 2024年1月30日回覆
Dear Guest,Thank you for recognizing our efforts to provide good value and maintaining helpful and kind staff. Your positive feedback motivates us to continue delivering excellent service. We appreciate your patronage and look forward to welcoming you back for another enjoyable stay.

10/10 有夠讚

Christina

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was perfect! great customer service.
於 2024 年 1 月住了 1 晚
Tracy 於 2024年1月23日回覆
Dear Guest,Thank you for your kind words! We're delighted to hear that everything was perfect during your stay, and we appreciate your positive feedback on our customer service. We look forward to welcoming you back for another wonderful experience.

10/10 有夠讚

christopher

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Tracy 於 2024年1月21日回覆
Dear Guest,Thanks for sharing your rating here. We look forward to welcoming you back to our hotel in the future.

8/10 不錯哦

madeline

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The stay was lovely & the room was clean and bright. Will be coming back! Thank you so much.
於 2024 年 1 月住了 1 晚
Tracy 於 2024年1月19日回覆
Dear Guest,We're delighted to hear you had a lovely stay and enjoyed our clean and bright rooms! Thank you for choosing us, and we look forward to welcoming you back for another wonderful experience. Your positive feedback is greatly appreciated!

8/10 不錯哦

bailey

情侶出遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Perfect location, and excellent service. I had an easy and comfortable stay.
於 2024 年 1 月住了 1 晚
Tracy 於 2024年1月19日回覆
Dear Guest,Thank you for your positive feedback! We're delighted to hear that our location and service met your expectations, providing you with an easy and comfortable stay. Your satisfaction is our priority, and we look forward to hosting you again in the future!

2/10 很糟糕

Austin

於 2024 年 1 月住了 1 晚
Tracy 於 2024年2月5日回覆
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!