接待櫃台
查看供應情況

OYO 威奇塔瀑布 - 市中心飯店的評分

2 out of 5
OYO 威奇塔瀑布 - 市中心飯店
1601 8th St, Wichita Falls, TX

評論

6.8
10 分，有夠讚；353 則評論中有 96 則" "
8 分，不錯哦；353 則評論中有 111 則" "
6 分，一般般；353 則評論中有 47 則" "
4 分，不太好；353 則評論中有 35 則" "
2 分，很糟糕；353 則評論中有 64 則" "

7.0/10

整潔度

8.0/10

員工素質

5.8/10

設施服務

6.6/10

住宿環境和硬體

7.0/10

環保程度

評論

6/10 一般般

David

不喜歡：員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚

2/10 很糟糕

Gabriel

商務旅客
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
There was dead roaches in my room floor..
於 2024 年 4 月住了 1 晚

4/10 不太好

RUBEL

商務旅客
This is the second time I'm in this place first time was very good no problem ( room 213 second floor) second night I was there they give me room 117 that room was cockroaches and the bed sheet was dirty they never change it, I was so tired I didn't realize or I didn't see that dirty bed night time. It was a smell not horrible.That is the truth I just put it in here. I don't want to try third time. Thank you.
於 2024 年 5 月住了 1 晚

8/10 不錯哦

RUBEL

商務旅客
Reasonable price, clean room, I like it.
於 2024 年 5 月住了 1 晚

2/10 很糟糕

Rhett

於 2024 年 4 月住了 1 晚

2/10 很糟糕

Rhett

寵物同遊, 商務旅客
不喜歡：設施服務和住宿環境和硬體
Unsafe area
於 2024 年 4 月住了 1 晚

2/10 很糟糕

Rhett

寵物同遊, 商務旅客
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Unsafe property very dangerous and very unclean bugs in room
於 2024 年 4 月住了 2 晚

2/10 很糟糕

Gabriel

不喜歡：整潔度和住宿環境和硬體
Hello I stayed in room 211 and I observed 3 baby roaches under the couch. Also the floors weren't swept properly because the broom the housekeeper was using is worn and ineffective. She needs better supplies
於 2024 年 4 月住了 1 晚

2/10 很糟糕

Brian

團體旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Old and dirty room. Floors haven’t been mopped in a long time. Spend a few more dollars and pass this one up.
於 2024 年 3 月住了 2 晚

10/10 有夠讚

MOLLY，Sherwood

寵物同遊, 家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：設施服務
Staff was really friendly. The surrounding area was quiet. The room was fine. The room was pretty large. Needs a little updating. It had all wood flooring which was great. The room was clean. We only stayed over night so we did not use the shower.We would stay here again.
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Ahmed

The towels felt old and one of them has some stains on it
於 2024 年 2 月住了 1 晚
Dewi 於 2024年5月20日回覆
Thank you for sharing your seamless experience, Ahmed! We will look forward to your next visit, as we wish to continue serving you in the same manner repeatedly. Regards, Dewi

2/10 很糟糕

Haylee

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Floors are coming up, there was blood on my sheets, I had no shampoo or soap, and when I went down to the lobby and asked them for some, they informed me that they were all out and they would call me when they got some. Never called
於 2024 年 2 月住了 2 晚
Tim 於 2024年5月20日回覆
Hi, Haylee! We are very sorry that you have had an uncomfortable experience with us. Cleanliness is something about which we are particular and can not compromise, of course, we never want our visitors to face these problems. Thank you for raising this problem, and be assured that we will take this up and address it immediately. In case something else, please contact us. Regards, Tim

6/10 一般般

Michael

於 2024 年 2 月住了 2 晚
Ammy 於 2024年5月2日回覆
Hi, Michael! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

4/10 不太好

Trevor

不喜歡：整潔度和住宿環境和硬體
The only good thing about this place is that I was able to go to sleep after a long trip. The room was dirty and thank goodness I had disinfectant on hand. You can literally hear everything and everyone around you. The staff was friendly for the most part, but I would not stay here again. Needs a thorough renovation all throughout.
Ammy 於 2024年5月2日回覆
Hi, Trevor! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

10/10 有夠讚

JEFFREY，Merritt Island

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
A great motel at $50/night that's super friendly, has easy parking, clean inside, wifi, king bed, table and refrigerator and microwave and ac/heat. It's 30 seconds off expressway even! I've stayed here before. It's not the Marriot and doesn't have breakfast, but I love OYO downtown Wichita Falls. Thank you!!
於 2024 年 2 月住了 1 晚
Ammy 於 2024年5月2日回覆
Hi, Jeffrey! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim.

6/10 一般般

Elizabeth

情侶出遊
喜歡：員工素質
The desk staff was very welcoming and helpful with our check-in. However, there was a roach crawling on the wall when we entered the room. Additionally, the towels were not very clean and housekeeping knocked on our door shortly after 8 AM which seems a little early from my past stays at other propertys.
於 2024 年 2 月住了 1 晚
Ammy 於 2024年5月2日回覆
Apologies for the problems you had faced, Elizabeth! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

10/10 有夠讚

Augustine

於 2024 年 2 月住了 2 晚
Ammy 於 2024年5月2日回覆
Hi, Augustine! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

8/10 不錯哦

Aditya

團體旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Ammy 於 2024年5月2日回覆
We appreciate your positive rating, Aditya! We take pride in providing our guests with a great experience. Regards, Tim.

8/10 不錯哦

Brandy

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The heater was making an awful noise and the desk clerk put us in another room no questions asked.
於 2024 年 1 月住了 1 晚
Ammy 於 2024年5月2日回覆
Glad to see that you have rated us positively, Brandy! Do give us more chances to delight you in the future. Regards, Noah.

6/10 一般般

Darius

於 2024 年 1 月住了 1 晚
Ammy 於 2024年5月2日回覆
Hi, Darius! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

2/10 很糟糕

Alan

情侶出遊, 商務旅客
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I was in the hotel room for 15 minutes before I realized it was so unacceptable that I’d rather keep driving to my destination rather than getting bed bugs and maybe robbed. It was raining really hard and being in a moving car in the heavy rain felt safer than being inside this disgusting hotel room.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Iris

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Ammy 於 2024年5月2日回覆
We appreciate your positive rating, Iris! We take pride in providing our guests with a great experience. Regards, Tim.

8/10 不錯哦

Roschelle

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Co trip
Wonderful price for quick night sleep, not alot of water pressure and older but clean
於 2023 年 12 月住了 1 晚
A 於 2024年5月2日回覆
Glad to see that you have rated us positively, Roschelle! Do give us more chances to delight you in the future. Regards, Noah.

10/10 有夠讚

Shana

情侶出遊, 寵物同遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
A clean and quiet room was provided.
於 2023 年 12 月住了 1 晚
Ammy 於 2024年4月3日回覆
Hi, Shana! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

2/10 很糟糕

Hell

I couldn’t even get in the hotel because I am <21 and you guys keep refusing to return my money when I didn’t even stay there
於 2023 年 11 月住了 5 晚
Joey 於 2024年1月22日回覆
We are sorry for the inconvenience, Hell! We can understand that your stay did not meet your expectations. Do not worry we will strive hard to serve better. Do give us another opportunity and we will ensure that you experience the comfort and hospitality we are known for. Hope to welcome you soon. Regards, Joey

10/10 有夠讚

Alanna

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
Lovely Place
It was wonderful and people was really nice
於 2023 年 11 月住了 4 晚

8/10 不錯哦

Jameson

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great little hotel
We stayed at this hotel as it was next to the hospital my wife’s mother was in. It is a short walk from the hospital and was perfect. It is clean, recently remodeled, well lite, and comfortable. I recommend staying here especially if you need a place next to the hospital
於 2023 年 11 月住了 1 晚
Dewi 於 2023年12月6日回覆
That is great to hear, Jameson! Thank you for joining our family and we will always aim to live up to your standards. Regards, Dewi

8/10 不錯哦

Charles

於 2023 年 11 月住了 1 晚
Ammy 於 2024年1月22日回覆
Thanks for the positive rating, Charles! Hope to welcome you again soon. Regards, Noah.

10/10 有夠讚

Tammy

情侶出遊, 商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
It was very quite the house keeping was very good
於 2023 年 10 月住了 10 晚

10/10 有夠讚

Carl Erik

於 2023 年 10 月住了 1 晚

2/10 很糟糕

Scott

商務旅客
不喜歡：整潔度和住宿環境和硬體
This place is the definition of “you get what you pay for” I will not be staying there again.

10/10 有夠讚

Kasey

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great clean space no smoking allowed
If you do any kind of smoking here stay away there are signs everywhere telling people not to smoke anywhere around the building. That being said it's not a bad place to stay it was clean! I thoroughly checked for bedbugs and found none. They offered DIRECTV which was nice. The bathroom air vent didn't work.
於 2023 年 10 月住了 1 晚

6/10 一般般

Davey

商務旅客
Honestly not a bad little hotel. But the beds are very hard and woke up with major back ache.. other wise clean but sparce
於 2023 年 10 月住了 1 晚

4/10 不太好

Peter

喜歡：員工素質
不喜歡：整潔度和設施服務
Parking and access to the property is easy and convenient but the property itself needs a lot of love. Lots of bugs and dirty/stained bedsheets and the towels were stained too. But great staff.
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Esmeralda

於 2023 年 9 月住了 2 晚

8/10 不錯哦

keld

喜歡：整潔度和住宿環境和硬體
於 2023 年 9 月住了 3 晚
Eva 於 2023年10月13日回覆
Thank you very much, keld! Delighted to know you loved our services. Keep giving us the opportunity and we assure you an amazing experience every time. Regards, Eva

10/10 有夠讚

真實旅客

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
For the price, it is a good deal
I’ve stayed here twice. This is a basic hotel that is clean, quiet, safe & comfortable. For the price, it is a good deal.
於 2023 年 9 月住了 1 晚
Eva 於 2023年10月13日回覆
Hi, Guest! Thanks a lot for staying with us and for the positive feedback. Looking forward to giving an amazing experience on your stay. Regards, Eva

8/10 不錯哦

Erin

It was a place to lay our head.
We had to ask for towels and was only given 1/2 a roll of toilet paper. Towels were stained and discolored. Only half the lights in the room worked. Beds were comfortable and sheets were clean.
於 2023 年 9 月住了 1 晚
Eva 於 2023年10月13日回覆
Hi, Erin! Thank you so much for the positive rating and for taking out your valuable time to share the experience with us. We thank you for giving us an opportunity to make the services even better by sharing your feedback. Regards, Eva

10/10 有夠讚

Stephen

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice
於 2023 年 9 月住了 1 晚
Eva 於 2023年9月11日回覆
Thank you for rating us with such awesome words, Stephen! We will strive to keep up with your expectations every time. Regards, Eva

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 2 晚
Rosy 於 2023年9月11日回覆
Thank you so much for the positive rating! Thank you for sharing this with us, we have duly noted your feedback, and we will strive for a better experience in the future. Regards, Rosy

4/10 不太好

Annahleise

情侶出遊
不喜歡：設施服務
Very old. Lots of things broken or missing. Light switches missing. Some lights did not work. Trim pieces gone. Bedding and towels had stains. Chair in room had been sat in with wet pants and had a large stain from someone’s bottom. Air condition was subpar and extremely dirty and dusty. We covered with towel to try to filter the air coming out. Just needed a place to crash but would not stay here again.
於 2023 年 9 月住了 1 晚
Eva 於 2023年9月11日回覆
Hi, Annahleise! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Eva

10/10 有夠讚

Harlan

於 2023 年 8 月住了 1 晚
Barbara 於 2023年9月11日回覆
Pleased to hear your kind words of gratitude, Harlan! We are going to do our best to never fail to impress you every time. Regards, Barbara

8/10 不錯哦

Servando

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
it was convenient for the weekend.
於 2023 年 8 月住了 1 晚
Eva 於 2023年9月11日回覆
We are happy to see you liked the stay, Servando! It will be great if you could spread the word among your circle. Have a pleasant day ahead. Regards, Eva

2/10 很糟糕

Cara

團體旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Not great
Not great The room smelled like smoke, there were stains on the sheets, and a bright light right outside our room that we couldn't block without too-small curtains. The towels were awful. Thin, brown, not soft -- see picture. The hotel staff were pushy. They called me twice to ensure I was actually going to show up. I've never had a hotel call me and say "Are you really coming?" The first phone call was weird but the second was just annoying.
於 2023 年 8 月住了 2 晚
Joshep 於 2023年9月11日回覆
Sorry for the unpleasant experience you had with us. Cara! Thank you for notifying us, and we will surely be working for the better guest experience. Regards, Joshep

2/10 很糟糕

Patrick，Dumfries

於 2023 年 8 月住了 2 晚
Ammy 於 2024年1月22日回覆
Hi, Patrick! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 很糟糕

RHONDA

不喜歡：整潔度、員工素質和住宿環境和硬體
The problem is that I did not have the opportunity to stay at the property, even though I made my reservation a year in advance. When I went to check in on the day of my reservation, I was told that the property had a 'glitch' and my reservation had been canceled and I should have been notified three months prior (which I did not receive).
於 2023 年 8 月住了 1 晚
Eva 於 2023年9月11日回覆
Hi, Rhonda! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Eva

8/10 不錯哦

Larry

家庭旅遊
喜歡：住宿環境和硬體和客房舒適度
Overpriced because of HHH, but so were all hotels in town. Room clean, everything satisfactory
於 2023 年 8 月住了 1 晚
Rosy 於 2023年9月11日回覆
Thank you so much for the positive rating, Larry! Thank you for sharing this with us, we have duly noted your feedback, and we will strive for a better experience in the future. Regards, Rosy

2/10 很糟糕

Darryl

reservation was canceled by hotel, we were never notified
於 2023 年 8 月住了 1 晚
Eva 於 2023年9月11日回覆
Hi, Darryl! We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Eva

4/10 不太好

Patrick

於 2023 年 7 月住了 1 晚
Maria 於 2023年9月11日回覆
Hello, Patrick! We are sorry for the trouble caused. Your feedback has been duly noted, and we will continue to make every effort to ensure more enhanced service. Regards, Maria

4/10 不太好

Nicole

親子旅遊
不喜歡：員工素質和住宿環境和硬體
Very uncomfortable couldn’t go to my car without a homeless person bothering me and my toddler staff charged me extra to check in a little early and the property was not very good I ended up leaving after four hours with no offer to refund any money even though I didn’t stay long. Will never stay at an oyo hotel again
於 2023 年 6 月住了 1 晚
Barbara 於 2023年6月21日回覆
Hello, Nicole! We are sorry for the trouble caused. Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Barbara