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懷特普萊恩斯威徹斯特縣萬豪居家飯店的評分

3 out of 5
懷特普萊恩斯威徹斯特縣萬豪居家飯店
5 Barker Avenue, White Plains, NY

評論

8.8

有夠讚

10 分，有夠讚；509 則評論中有 298 則" "
8 分，不錯哦；509 則評論中有 127 則" "
6 分，一般般；509 則評論中有 42 則" "
4 分，不太好；509 則評論中有 24 則" "
2 分，很糟糕；509 則評論中有 18 則" "

8.8/10

整潔度

9.0/10

員工素質

8.6/10

設施服務

8.4/10

住宿環境和硬體

8.4/10

環保程度

評論

10/10 有夠讚

wentian

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

Clement Hong

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very good and comfort hotel
The hotel is good. The room is huge, bed is very comfort. I can relax after back to hotel room. About the buffet breakfast. I ask for milk for my cereal and the lady tells me to use water.

10/10 有夠讚

Susan

喜歡：整潔度、員工素質和住宿環境和硬體
Two blocks from good restaurants
於 2024 年 4 月住了 1 晚

2/10 很糟糕

Hisako

不喜歡：整潔度、員工素質和設施服務
Late at night, I heard an old guy blowing the nose several times, thinking that must have been from the next room. It was quite loud and I was very scared because I was staying at the hotel by myself. About 20 years ago, I stayed at the same hotel and remember that I was super satisfied with everything thing there, and that’s why I chose this hotel this time. Unfortunately almost everything was the same as before. Considering the rate I paid, I do hope the security staff will be better at this hotel in the near future such as checking every visitor at the reception, such as finding out the reason for their visit, whom they are visiting, and how long they will stay there, etc.
於 2024 年 4 月住了 9 晚

10/10 有夠讚

Big Jay

喜歡：整潔度和住宿環境和硬體
Great place
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Anne

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very easy, quiet and comfortable.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Guadalupe

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

10/10 有夠讚

mike

喜歡：整潔度、員工素質和住宿環境和硬體
Great breakfast.
於 2024 年 3 月住了 3 晚

10/10 有夠讚

Shannon

喜歡：整潔度、員工素質和住宿環境和硬體
The breakfast was pretty delicous!
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Allyx

於 2024 年 3 月住了 1 晚

10/10 有夠讚

Roberta

喜歡：整潔度、員工素質和住宿環境和硬體
The diverter in the tub in the bathroom was a little leaky. Otherwise property was great. Thank you.
於 2024 年 3 月住了 3 晚
Sterling F. 於 2024年3月28日回覆
We appreciate you sharing your feedback and hope we have the opportunity to host you in the future!

10/10 有夠讚

Richard

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very conveniently located and clean comfortable rooms
於 2024 年 3 月住了 3 晚
Sterling F. 於 2024年3月17日回覆
We appreciate you sharing your feedback and hope we have the opportunity to host you in the future!

10/10 有夠讚

Karen

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent stay. Warm friendly staff. Good breakfast.
於 2024 年 3 月住了 2 晚
Sterling F. 於 2024年3月17日回覆
We appreciate you sharing your feedback and hope we have the opportunity to host you in the future!

10/10 有夠讚

Jamel

喜歡：整潔度、員工素質和住宿環境和硬體
Good parking. things looks a little out dated though
於 2023 年 12 月住了 3 晚
Sterling F. 於 2024年2月21日回覆
Thank you for sharing your feedback!

10/10 有夠讚

Renee，New Rochelle

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The suite I was in had everything I needed and was extremely clean. The kitchen had all accommodations and was easy to utilize. It was amazingly quiet and comfortable. I enjoyed my stay very much and would absolutely recommend. I’ll definitely be back.
於 2024 年 2 月住了 2 晚
Sterling F. 於 2024年2月9日回覆
We appreciate you sharing your feedback and hope we have the opportunity to host you in the future!

10/10 有夠讚

avital

喜歡：整潔度、員工素質和住宿環境和硬體
Easy check in, pet friendly, large room, convenient to Westchester County airport
於 2024 年 1 月住了 1 晚
Sterling F. 於 2024年2月9日回覆
We appreciate you sharing your feedback and hope we have the opportunity to host you in the future!

10/10 有夠讚

Shamar

喜歡：整潔度
於 2023 年 12 月住了 2 晚
Sterling F. 於 2024年2月9日回覆
We appreciate you sharing your feedback and hope we have the opportunity to host you in the future!

10/10 有夠讚

tamiko

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Sterling F. 於 2024年2月9日回覆
We appreciate you sharing your feedback and hope we have the opportunity to host you in the future!

6/10 一般般

Lindsay

於 2023 年 12 月住了 1 晚
Sterling F. 於 2024年2月9日回覆
Thank you for sharing your feedback!

10/10 有夠讚

Juan，Chicago

於 2023 年 12 月住了 7 晚
Sterling F. 於 2024年2月9日回覆
We appreciate you sharing your feedback and hope we have the opportunity to host you in the future!

6/10 一般般

Brian

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 3 晚
Sterling F. 於 2024年2月9日回覆
Thank you for sharing your feedback!

10/10 有夠讚

Thomas

喜歡：整潔度、員工素質和住宿環境和硬體
Everything is good
Sterling F. 於 2024年2月9日回覆
We appreciate you sharing your feedback and hope we have the opportunity to host you in the future!

10/10 有夠讚

Harold

喜歡：整潔度
於 2023 年 12 月住了 1 晚
Sterling F. 於 2024年2月9日回覆
We appreciate you sharing your feedback and hope we have the opportunity to host you in the future!

10/10 有夠讚

Amy

於 2023 年 12 月住了 1 晚
Sterling F. 於 2024年2月9日回覆
We appreciate you sharing your feedback and hope we have the opportunity to host you in the future!

8/10 不錯哦

Steve M

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Convenient
於 2023 年 11 月住了 1 晚
Sterling F. 於 2023年11月29日回覆
We appreciate you sharing your feedback and hope we have the opportunity to host you in the future!

10/10 有夠讚

Leonore

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Fantastic Hotel
Amazing, My check in with Silver was one of the best I’ve ever experienced he was Great. Definitely will stay here again.
於 2023 年 11 月住了 1 晚
Sterling F. 於 2023年11月22日回覆
We appreciate you sharing your feedback and hope we have the opportunity to host you in the future!

10/10 有夠讚

Erich

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Thank you so much. Everything was excellent.
於 2023 年 11 月住了 3 晚
Sterling F. 於 2023年11月22日回覆
We appreciate you sharing your feedback and hope we have the opportunity to host you in the future!

10/10 有夠讚

silvio

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 6 晚
Sterling F. 於 2023年11月22日回覆
We appreciate you sharing your feedback and hope we have the opportunity to host you in the future!

10/10 有夠讚

laura

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
My only recommendation is for your staff to not wear perfume or cologne. The entire check in area smelled so strongly of perfume if was extremely offensive and many people are sensitive to perfumes.
於 2023 年 11 月住了 2 晚
Operations Manager 於 2023年11月9日回覆
Thank you for you feedback and I apologize that your check-in experience was not a good one. I have shared your feedback with the leadership team to better service and insure this is an isolated issue. All feedback is helpful!

10/10 有夠讚

Glenn，Scarsdale

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location, clean, good breakfast
於 2023 年 10 月住了 7 晚
Operations Manager 於 2023年11月9日回覆
We appreciate you sharing your feedback and hope we have the opportunity to host you in the future!

10/10 有夠讚

Juan，Chicago

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Lots of space in our suite with comfortable furniture and clean bathrooms and bedrooms. Good selection of exercise equipment. Love eating at the Aberdeen restaurant
於 2023 年 10 月住了 1 晚
Operations Manager 於 2023年11月9日回覆
We appreciate you sharing your feedback and hope we have the opportunity to host you in the future!

10/10 有夠讚

Amarilis

喜歡：住宿環境和硬體
於 2023 年 10 月住了 1 晚
Operations Manager 於 2023年11月9日回覆
We appreciate you sharing your feedback and hope we have the opportunity to host you in the future!

10/10 有夠讚

Paul

於 2023 年 10 月住了 1 晚
Operations Manager 於 2023年11月9日回覆
We appreciate you sharing your feedback and hope we have the opportunity to host you in the future!

10/10 有夠讚

Kate

喜歡：整潔度、設施服務和住宿環境和硬體
Great!
於 2023 年 10 月住了 1 晚
Sterling Fite 於 2023年11月9日回覆
We appreciate you sharing your feedback and hope we have the opportunity to host you in the future!

4/10 不太好

Eduardo

商務旅客
喜歡：整潔度
不喜歡：住宿環境和硬體和客房舒適度
The hotel A/C was out and all they could provide was a fan for your room!
於 2023 年 10 月住了 2 晚
Operations Manager 於 2023年11月9日回覆
Thank you for you feedback and I apologize that your experience was not a good one. I have shared your feedback with the engineering team to insure this is an isolated issue. All feedback is helpful!

10/10 有夠讚

silvio

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
Residence Inn Team 於 2023年10月3日回覆
Thank you for sharing your feedback! We look forward to your next stay with us.

10/10 有夠讚

Monica

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I was referred to this property. Glad that booked. It is walking distance to downtown White Plains
於 2023 年 9 月住了 2 晚
Residence Inn Team 於 2023年10月3日回覆
Thank you for sharing your feedback!

2/10 很糟糕

Beth

不喜歡：員工素質和住宿環境和硬體
There is building around the property and it is noisy and neighborhood not safe. No heat for two nights and staff was not accommodating or helpful. Terrible experience.
於 2023 年 9 月住了 2 晚
Operations Manager 於 2023年11月9日回覆
Thank you for you feedback and I apologize that your experience was not a good one. I have shared your feedback with the engineering team to ensure this is an isolated incident. All feedback is helpful!

6/10 一般般

Faimul

於 2023 年 9 月住了 1 晚
Residence Inn Team 於 2023年10月3日回覆
Thank you for sharing your feedback. Your feedback has been shared with the team to enhance our guest experiences.

2/10 很糟糕

Phyllis

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I wasnt told i needed a government issued id to check in. I couldn't be checked in because i didn't have one. First time this happened to me at a hotel
於 2023 年 9 月住了 1 晚
Sterling Fite 於 2023年9月12日回覆
Thank you for you feedback and I apologize that your check-in experience was not a good one. I have shared your feedback with the leadership team to better service and insure this is an isolated issue. All feedback is helpful!

10/10 有夠讚

Debie

於 2023 年 8 月住了 1 晚
Sterling Fite 於 2023年9月12日回覆
We appreciate you sharing your feedback and hope we have the opportunity to host you in the future!

6/10 一般般

LAURIE

喜歡：員工素質
於 2023 年 8 月住了 1 晚
Front Office 於 2023年8月29日回覆
Thank you for sharing your feedback!

10/10 有夠讚

Denise

喜歡：整潔度和員工素質
於 2023 年 8 月住了 1 晚
Sterling Fite 於 2023年8月29日回覆
We appreciate you sharing your feedback and hope we have the opportunity to host you in the future!

10/10 有夠讚

Janet

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location. Good restaurant. Easy to get to work location.
於 2023 年 6 月住了 1 晚
Sterling Fite 於 2023年8月29日回覆
We appreciate you sharing your feedback and hope we have the opportunity to host you in the future!

8/10 不錯哦

Sandra

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
very large room
於 2023 年 8 月住了 1 晚
Sterling Fite 於 2023年8月29日回覆
We appreciate you sharing your feedback and hope we have the opportunity to host you in the future!

8/10 不錯哦

Kevin

家庭旅遊
喜歡：客房舒適度
Comfortable hotel in good location
於 2023 年 8 月住了 2 晚
Sterling Fite 於 2023年8月29日回覆
We appreciate you sharing your feedback and hope we have the opportunity to host you in the future!

2/10 很糟糕

Sarah

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 1 晚
Front Office 於 2023年8月29日回覆
Thank you for you feedback and I apologize that your experience was not a good one. I have shared your feedback with the leadership team to better service in the near future. All feedback is helpful!

8/10 不錯哦

Anne

於 2023 年 7 月住了 1 晚
Front Office 於 2023年8月29日回覆
Thanks for staying with us. We appreciate your feedback!

10/10 有夠讚

Martyn

於 2023 年 7 月住了 3 晚
Sterling Fite 於 2023年7月26日回覆
We appreciate you sharing your feedback and hope we have the opportunity to host you in the future!

10/10 有夠讚

Stacey

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Outstanding value.
Outstanding value, friendly staff, perfect location. I couldn't believe how big the room(s) were. We wanted to go to NYC every day, and it was only a 5 min walk to the metro station. Perfect!
於 2023 年 6 月住了 5 晚
Sterling Fite 於 2023年7月13日回覆
Thanks for staying with us. We appreciate your feedback!