室外游泳池,提供泳池遮陽傘和日光浴躺椅

西棕櫚灘機場希爾頓花園旅館的評分

3 out of 5
西棕櫚灘機場希爾頓花園旅館
1611 Worthington Road, West Palm Beach, FL

評論

8.8

有夠讚

10 分,有夠讚;1002 則評論中有 610 則" "
8 分,不錯哦;1002 則評論中有 247 則" "
6 分,一般般;1002 則評論中有 78 則" "
4 分,不太好;1002 則評論中有 27 則" "
2 分,很糟糕;1002 則評論中有 40 則" "

9.2/10

整潔度

9.2/10

員工素質

8.2/10

設施服務

8.8/10

住宿環境和硬體

8.4/10

環保程度

評論

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

Catherine

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great staff
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月29日回覆
Catherine, we're thrilled you found the team at Hilton Garden Inn West Palm Beach Airport to be fantastic. We hope you'll visit us again for another memorable stay.

10/10 有夠讚

Rebecca,miami

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月30日回覆
Rebecca, it's wonderful to see your perfect rating of Hilton Garden Inn West Palm Beach Airport. We're delighted that your stay was satisfying and we look forward to having you as our guest on your next trip to West Palm Beach.

8/10 不錯哦

Deana

家庭旅遊
喜歡:員工素質和住宿環境和硬體
Having a shuttle take us near the Kravis Center was a wonderful bonus- beds were comfy-
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月13日回覆
Deana, it's lovely to hear that you appreciated the convenience of the shuttle service near the Kravis Center. We're also glad you found comfort in the Hilton Garden Inn West Palm Beach Airport's beds. Thank you for your feedback and we hope to welcome you back on your next visit.

10/10 有夠讚

Gretchen

於 2024 年 4 月住了 3 晚
Customer Service 於 2024年4月29日回覆
Gretchen, it's fantastic to see your positive feedback for Hilton Garden Inn West Palm Beach Airport. We're pleased you enjoyed your time with us and hope to welcome you back soon. Thank you for choosing us for your stay in the West Palm Beach area.

2/10 很糟糕

Ramonda

商務旅客, 家庭旅遊
不喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 3 晚
Customer Service 於 2024年4月9日回覆
Ramonda, we noticed your rating and it troubles us that you didn't have the usual enjoyable experience many usually identify with us. We take every feedback seriously, providing an opportunity to better understand guest experiences. We would be grateful if you could take a bit more time to share the factors that led to this rating, giving us a chance to address and rectify these for you, as well as future guests. We hope that you will give us an opportunity to override your disappointment in the future.

10/10 有夠讚

alicia

喜歡:住宿環境和硬體
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月31日回覆
Alicia, it's wonderful to hear that you had an exceptional experience at the Hilton Garden Inn West Palm Beach Airport. We're looking forward to welcoming you back on your next visit. Thank you for taking the time to rate us.

10/10 有夠讚

Michael

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had a quick stay for convenience and to be close to airport. The front desk was attentive and accommodating as our flight came in late . In the morning the staff was extremely friendly and helpful when needing transportation. Dijon was extra helpful with my luggage and his personality and love for his job shows , i would absolutely recommend staying for anyone . Very convenient to airport!
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月19日回覆
Michael, thank you for sharing your experience at Hilton Garden Inn West Palm Beach Airport. We're thrilled to read that our team members were attentive and accommodating during your late arrival. It's heartening to know that Dijon's dedicated service made a positive impact on your stay. Your recommendation is the highest compliment, and we sincerely appreciate it. We look forward to welcoming you back in the future for another convenient stay close to the airport.

8/10 不錯哦

Samantha

團體旅遊
喜歡:員工素質和住宿環境和硬體
It fair for a three stars property.
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月18日回覆
Samantha, thank you for your feedback. We're pleased to hear that your overall experience met your expectations for a property of our rating. We constantly strive to enhance our guest experiences and we look forward to serving your lodging needs in the future.

10/10 有夠讚

India

喜歡:整潔度、員工素質和住宿環境和硬體
Great stay!
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月18日回覆
India, we appreciate your positive feedback about your experience at Hilton Garden Inn West Palm Beach Airport. It's delightful to know you had a great stay - this is everything we strive for. We hope to have the pleasure of hosting you again soon!

10/10 有夠讚

HAMIDREZA

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
Convenient
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月17日回覆
Hamidreza, it's fantastic to hear you found the location of Hilton Garden Inn West Palm Beach Airport beneficial for your stay. We hope the convenience helped in enhancing your travel experience. Looking forward to welcoming you back soon.

10/10 有夠讚

Lazaro,Katy

喜歡:整潔度、員工素質和住宿環境和硬體
Excellent overall
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月16日回覆
Lazaro, thank you for your glowing feedback! It's fantastic to hear you had an excellent overall experience at Hilton Garden Inn West Palm Beach Airport. We hope to serve you again in the future.

10/10 有夠讚

Antonio,Oakland Park

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月16日回覆
Thank you for the great rating, Antonio!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Hilton Garden Inn West Palm Beach Airport! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 有夠讚

Donna,caldwell

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
GPS had a hard time finding this hotel
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月9日回覆
Donna, thank you for your feedback. We understand that some navigation systems can be challenging, and we're actively looking for ways to improve our visibility. We're thrilled you chose Hilton Garden Inn West Palm Beach Airport and look forward to welcoming you back on your next visit.

10/10 有夠讚

Daniel,Miami

喜歡:整潔度、員工素質和住宿環境和硬體
Clean hotel & friendly staff
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月4日回覆
Daniel, thank you for taking the time to share your experience. It's wonderful to hear that you found the Hilton Garden Inn West Palm Beach Airport to be clean and our team members welcoming. We believe it's these little details that make all the difference. Looking forward to having you as our guest once again in the future.

10/10 有夠讚

Ivis

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年2月23日回覆
Ivis, it's wonderful to know that your stay at Hilton Garden Inn West Palm Beach Airport was enjoyable. We value your feedback greatly and invite you back for another exceptional experience on your next visit to West Palm Beach. Thank you for choosing our hotel, we look forward to your return.

10/10 有夠讚

Nancy

情侶出遊
喜歡:員工素質和住宿環境和硬體
Stayed for two nights at end of trip as convenient to he airport, It was very nice and easy to get Uber to restaurants.
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年2月19日回覆
Nancy, it's wonderful to hear you found your stay at Hilton Garden Inn West Palm Beach Airport to be enjoyable and practical. We appreciate your feedback about the convenience of getting an Uber to local restaurants. We hope to be your top choice when traveling in the area again. Safe travels!

10/10 有夠讚

joseph

於 2024 年 2 月住了 1 晚
Customer Service 於 2024年3月21日回覆
Joseph, thank you for your excellent rating of Hilton Garden Inn West Palm Beach Airport. It's always uplifting to know that our efforts to guarantee a memorable stay are appreciated. We cannot wait to host you again on your future travels.

10/10 有夠讚

Dwight

喜歡:整潔度和員工素質
於 2024 年 1 月住了 6 晚
Customer Service 於 2024年2月10日回覆
Thanks for the amazing rating, Dwight!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Hilton Garden Inn West Palm Beach Airport!

10/10 有夠讚

Antonio

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was a very clean, good place to stay. Everything was renewed, and the staff was very helpful all the time. What a pleasant stay.
於 2024 年 1 月住了 2 晚
Customer Service 於 2024年2月2日回覆
Antonio, it's wonderful to know you enjoyed your stay at Hilton Garden Inn West Palm Beach Airport. We're glad you appreciated our spotless premises and recently refreshed facilities. Thank you for recognizing the support provided by our team members. We aim to make every stay a delightful experience. Looking forward to welcoming you back in the future.

8/10 不錯哦

John

喜歡:整潔度、員工素質和住宿環境和硬體
Easy access to airport
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月26日回覆
John, we appreciate your feedback and are delighted to know that you found our location convenient for your travels. We're delighted we could provide you with a smooth journey at Hilton Garden Inn West Palm Beach Airport. We value your patronage and look forward to welcoming you back in the future. Safe travels!

4/10 不太好

Roger

喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
No
於 2023 年 12 月住了 4 晚
Customer Service 於 2024年1月26日回覆
Roger, we are sorry to learn of your less than satisfactory experience. We’d welcome the opportunity to know more about your stay and how we could have made it better. We appreciate your feedback.

10/10 有夠讚

John

於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月22日回覆
Thank you for the fantastic rating, John!We strive to make all of our guests feel welcome and relaxed during their time at Hilton Garden Inn West Palm Beach Airport! We can't wait to see you again soon.

6/10 一般般

真實旅客

喜歡:整潔度和員工素質
Location of Hotel is the Only Excellent Aspect
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月20日回覆
Thank you for the feedback.We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.

10/10 有夠讚

Emily

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月18日回覆
Emily, it's wonderful to know that your stay at Hilton Garden Inn West Palm Beach Airport met your expectations. Your excellent rating is greatly appreciated by the entire team. We hope to have the pleasure of welcoming you back in the near future for another outstanding experience.

10/10 有夠讚

Elizabeth

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great stay
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月13日回覆
Elizabeth, we're thrilled to hear that your stay at Hilton Garden Inn West Palm Beach Airport was a great one! We appreciate your feedback and look forward to hosting you again soon.

10/10 有夠讚

Jade

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月8日回覆
Jade, thank you for choosing Hilton Garden Inn West Palm Beach Airport and for giving such a positive rating. It's always gratifying to see our guests leave with great experiences. We're looking forward to welcoming you back on your next visit.

10/10 有夠讚

Lee

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfortable with good services.
We found the location a little tricky to find by car but vey friendly a nd the extended parking was a big help.
於 2023 年 12 月住了 1 晚
Customer Service 於 2024年1月8日回覆
Lee, it's heartening to hear that you found our team at Hilton Garden Inn West Palm Beach Airport to be very welcoming and helpful. We appreciate your note about the location and trust that next time, it will become more straightforward to reach. We look forward to welcoming you back and continuing to offer you our extended parking service.

8/10 不錯哦

maria

家庭旅遊
Great location. Very pretty.
於 2023 年 12 月住了 3 晚
Customer Service 於 2024年1月13日回覆
Maria, it's wonderful to hear that you appreciated the Hilton Garden Inn West Palm Beach Airport's prime location and visually pleasing aesthetics. We hope to have the pleasure of welcoming you back in the future.

10/10 有夠讚

Mark

於 2023 年 12 月住了 2 晚
Customer Service 於 2024年1月31日回覆
Mark, we're delighted that you had such a wonderful experience at Hilton Garden Inn West Palm Beach Airport. We deeply appreciate your five-star Expedia review. Our team looks forward to welcoming you back in the future!

10/10 有夠讚

Julia,Providence

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
After a horrible travel day, it’s was such a delight to stay at the Hilton Garden inn. So clean and cozy, relaxing rooms, excellent facilities. Great place to recharge before the next leg of our journey. Thank you so much for making our stay so pleasant.
於 2023 年 12 月住了 1 晚
Customer Service 於 2023年12月29日回覆
Julia, it's wonderful to know that Hilton Garden Inn West Palm Beach Airport served as a comfy retreat and provided an opportunity for you to recharge after what had been a challenging journey. Our team members are thrilled you found the rooms to be immaculate and inviting, and the facilities up to the mark. Thank you for your gracious comments, we eagerly await your next visit.

8/10 不錯哦

Millicent

情侶出遊, 商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
This is a nice, clean hotel with very courteous staff. It is close to the airport so was convenient for what I needed for one night. A little hard to find at first since you have to pass a different hotel in the same complex to get to it and it is in the middle of a commercial business park but I wasn't using it for vacation.
於 2023 年 12 月住了 1 晚
Customer Service 於 2023年12月29日回覆
Millicent, it's delightful to hear that you appreciated the cleanliness and the convenient proximity of Hilton Garden Inn West Palm Beach Airport to the airport. Our team members strive to be courteous and provide superior service. We understand how initially, the location may be a little tricky to find, but we're so glad it didn't interfere with your stay. Next time you're in need of a stay near the airport, we would love to welcome you back. Safe travels!

10/10 有夠讚

Perkins

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very comfortable and enjoyable stay!!!
於 2023 年 12 月住了 1 晚
Customer Service 於 2023年12月27日回覆
Perkins, thank you for sharing your positive experience. We're thrilled you found your stay at Hilton Garden Inn West Palm Beach Airport to be comfortable and enjoyable. Your wonderful feedback means a lot to us. We eagerly look forward to the opportunity to welcome you back for another great stay.

2/10 很糟糕

LISA,Selah

情侶出遊, 寵物同遊
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
This Hilton needs a refresh. I was given a room with a non working phone, the room itself was a bit well used/tired. Also, Hilton's policy is to charge an additiinal $75 pet fee for travelling pets. I have stayed at BW and MRIOT along this journey, and the most I was charged for my dog was $20 at those properties. Otherwise this property was comfortable, and it does have a small bar/restaraunt with limited menu. No charge for parking
於 2023 年 12 月住了 1 晚
Customer Service 於 2023年12月27日回覆
Lisa, it's regrettable to hear that your stay did not meet your expectations. If you encountered an issue with the in-room amenities and the overall condition, we sincerely apologize. We understand how significant a pet-friendly environment is and we try to keep the pet fee competitive while ensuring the comfort of all guests. Please note that our on-site restaurant offers a limited menu to provide a carefully curated selection for our guests. We appreciate that you found comfort at our property and enjoyed our complimentary parking feature. Feedback like yours is valuable and it helps us improve. We hope to have the opportunity to serve you better in the future.

10/10 有夠讚

Kaitlin

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff is friendly room is nice and comfortable
於 2023 年 12 月住了 1 晚
Customer Service 於 2023年12月26日回覆
Kaitlin, thank you for sharing your experience. At Hilton Garden Inn West Palm Beach Airport, we take pride in offering rooms that provide comfort and our team members that exude friendliness. It's wonderful to hear that you enjoyed your stay. Looking forward to welcoming you back in the future.

10/10 有夠讚

Michael

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The staff was helpful in adjusting to my schedule. Would stay again in the future.
於 2023 年 12 月住了 2 晚
Customer Service 於 2023年12月26日回覆
Michael, it's delightful to know that our team members made your experience at Hilton Garden Inn West Palm Beach Airport comfortable and accommodating. We eagerly anticipate your future stays.

8/10 不錯哦

Lisa

喜歡:整潔度、員工素質和住宿環境和硬體
Customer Service 於 2024年2月7日回覆
Thank you for the 4-star rating, Lisa!We are delighted to see that you had a wonderful time at Hilton Garden Inn West Palm Beach Airport. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!

8/10 不錯哦

Sheryl

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Customer Service 於 2023年12月20日回覆
Thanks for the amazing rating, Sheryl!We're thrilled you enjoyed your time at Hilton Garden Inn West Palm Beach Airport so much! We look forward to sharing an even better experience with you soon. Have a lovely day!

10/10 有夠讚

Joseph,Ocala

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Customer Service 於 2023年12月20日回覆
Joseph, it's splendid to see your top rating for Hilton Garden Inn West Palm Beach Airport. Our team is incredibly pleased you enjoyed your stay with us. We're looking forward to having you again next time you're in the area.

10/10 有夠讚

Jeanette

團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Customer Service 於 2023年12月16日回覆
Jeanette, thank you for your high rating of Hilton Garden Inn West Palm Beach Airport. It's wonderful to hear that you had a great experience with us. We're looking forward to having you stay with us again in the near future. Safe travels until then!

10/10 有夠讚

Rosanna

團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
Customer Service 於 2023年12月16日回覆
Thanks for the perfect rating, Rosanna!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Hilton Garden Inn West Palm Beach Airport.Have a wonderful day!

8/10 不錯哦

Gwen

喜歡:整潔度和客房舒適度
The hotel room was very comfortable. The staff was kind but seemed very unsure what to do when the fire alarm went off. There was an issue with the fire panel, but staff did not give consistent answers about whether or not people needed to evacuate which was awkward and confusing. The pool was also quite run down with old furniture that was falling apart. Overall, this was okay but not what I expected.
於 2023 年 11 月住了 1 晚
Customer Service 於 2023年12月15日回覆
Gwen, we're glad to hear that you found Hilton Garden Inn West Palm Beach Airport's accommodations to provide a high level of comfort. However, it's disheartening to hear about your experience with the fire alarm incident and our team members. We strive for clear communication during such unforeseen circumstances and we apologize for falling short this instance. On the note of the pool area, it seems it didn't meet your expectations and for that, we apologize as well. We'll consider your feedback as we continuously work to improve the guest experience. Thanks for sharing your thoughts with us.

10/10 有夠讚

Albert

喜歡:員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Customer Service 於 2023年12月13日回覆
Albert, it's truly a delight to know your stay at the Hilton Garden Inn West Palm Beach Airport was memorable and met your expectations. We look forward to welcoming you back for another excellent experience.

10/10 有夠讚

travis

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Customer Service 於 2023年12月16日回覆
Travis, thank you for choosing Hilton Garden Inn West Palm Beach Airport and for taking the time to rate us. We're thrilled to see your stay was reflective of our strong commitment to excellent hospitality. We look forward to hosting you again on your next visit to the area.

8/10 不錯哦

Carolyn

喜歡:整潔度、員工素質和住宿環境和硬體
Staff was great
Customer Service 於 2024年2月7日回覆
Carolyn, it's wonderful to read that you found Hilton Garden Inn West Palm Beach Airport's team members to be excellent. We strive to deliver the best service and it's rewarding to know that we met your expectations. We look forward to welcoming you back in the future!

8/10 不錯哦

Mary

於 2023 年 12 月住了 1 晚
Customer Service 於 2023年12月24日回覆
Thank you for the 4-star rating, Mary!It's great your time at Hilton Garden Inn West Palm Beach Airport was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!

8/10 不錯哦

Deborah

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚
Customer Service 於 2023年12月5日回覆
Deborah, thank you for choosing Hilton Garden Inn West Palm Beach Airport and leaving a rating. We're delighted that you had a positive experience. Your feedback is greatly appreciated, and we look forward to serving you again in the future.

10/10 有夠讚

Daswaisha

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property was great
於 2023 年 11 月住了 2 晚
Customer Service 於 2023年11月28日回覆
Daswaisha, we're thrilled to hear that you enjoyed your stay at the Hilton Garden Inn West Palm Beach Airport. We appreciate the compliments about our property and do hope we have the chance to welcome you back in the future. Safe travels until then!

10/10 有夠讚

Courtney,Wayne

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Nice quiet hotel
於 2023 年 11 月住了 3 晚
Customer Service 於 2023年11月28日回覆
Courtney, it's wonderful to hear that you enjoyed the peaceful environment at Hilton Garden Inn West Palm Beach Airport. Our team is thrilled that your stay was enjoyable and we look forward to welcoming you back on your next visit!

8/10 不錯哦

Hanadi

商務旅客
Overall not bad, I just think my room was not cleaned well enough.
於 2023 年 11 月住了 4 晚
Customer Service 於 2023年11月24日回覆
Hanadi, thank you for your feedback. It's regrettable to hear that the cleanliness of your room did not meet your expectations. We hold ourselves to high standards and we aim to always provide immaculate rooms for our guests. Your comments serve as valuable information for our team at the Hilton Garden Inn West Palm Beach Airport, as we work to improve our service continuously. We hope to have the opportunity to welcome you back in the future, ensuring your room is impeccable.