大廳

韋納奇溫德姆旅遊旅館的評分

2 out of 5
韋納奇溫德姆旅遊旅館
1004 North Wenatchee Ave, Wenatchee, WA

評論

6.6
10 分,有夠讚;1000 則評論中有 157 則" "
8 分,不錯哦;1000 則評論中有 335 則" "
6 分,一般般;1000 則評論中有 255 則" "
4 分,不太好;1000 則評論中有 149 則" "
2 分,很糟糕;1000 則評論中有 104 則" "

7.2/10

整潔度

7.6/10

員工素質

6.4/10

設施服務

6.2/10

住宿環境和硬體

6.6/10

環保程度

評論

8/10 不錯哦

sherman

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 10 月住了 1 晚

10/10 有夠讚

Fiona

於 2024 年 4 月住了 1 晚

6/10 一般般

Karen

喜歡:整潔度和員工素質

8/10 不錯哦

Celso

喜歡:整潔度、住宿環境和硬體和客房舒適度
Wenatchee nas montanhas!
Avaliação geral está bom, poderia ter um café da manhã com mais itens. Não concordo com essa situação de deixar depósito de 100 dólares.. UM ABSURDO!!
於 2024 年 1 月住了 2 晚

2/10 很糟糕

Kaitlyn

商務旅客
不喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚

10/10 有夠讚

Shawn

親子旅遊
喜歡:員工素質和住宿環境和硬體
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Andrea

喜歡:員工素質
於 2023 年 12 月住了 1 晚
gm 於 2023年12月30日回覆
we appreciate very much for your positive feedback. thanks for staying with us.

6/10 一般般

Andrea

於 2023 年 12 月住了 1 晚

4/10 不太好

Aaron

於 2023 年 12 月住了 1 晚

4/10 不太好

Gregory

團體旅遊
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
We didn't like the quality of the hotel.
於 2023 年 12 月住了 2 晚
GM 於 2023年12月27日回覆
we are sorry to learn that we didn't meet your expectations. being a 2star hotel we try hard to provide you a comfortable stay and good service. the manager was in touch with you couple of times and you had responded happy while staying.we would appreciate it if you would leave a feedback while checking out as we are in the process of remodelling this facility and this may help us to improve in lot of ways . thanks again for your feedback and hope you will give us another opportunity to serve you in future when we are finished with our renovations.we appreciate your business.

2/10 很糟糕

Nathaniel

情侶出遊
不喜歡:員工素質、設施服務和住宿環境和硬體
BEWARE!! $287.98 PER NIGHT!!! THEY WILL TAKE YOUR DEPOSIT!!! THEY DO NOT REPRESNT WYNDHAM VERY POOR SERVICE!!! DO NOT STAY HERE!!! BEWAREE!!!
於 2023 年 12 月住了 1 晚
GM 於 2023年12月27日回覆
Sorry Nathaniel, we do not keep the deposit which is meant for incidental charges like damages to the property. you signed the incidental deposit policy which clearly explains that there shouldn't be any damage to linen or if you smoke in the room. while checking out after 2 nights we had explained you and showed you all the linen damaged with color which was of more value than your deposit amount. as a guest you rent a room and you are not supposed to damage the property of the hotel you are staying.sorry you are mistaken.

2/10 很糟糕

真實旅客

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Halfway through shower there was no hot water
於 2023 年 12 月住了 1 晚

8/10 不錯哦

Logan

喜歡:員工素質
不喜歡:整潔度
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Shelby

於 2023 年 12 月住了 2 晚

6/10 一般般

Alisha M

於 2023 年 12 月住了 1 晚

2/10 很糟糕

Miguel,Wenatchee

不喜歡:整潔度、員工素質和住宿環境和硬體
S
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Robin

情侶出遊
Good value
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Brayden

於 2023 年 10 月住了 1 晚

10/10 有夠讚

Samantha

喜歡:整潔度、員工素質和住宿環境和硬體
Nice hideaway in Wenatchee
This was a pleasantly enjoyable hotel. We were given a upgrade ADA room with a king size bed. Nice tv, fantastic ADA compliment shower (if only I had this at home) my 2 issues, 1 pillows were awful & went flat quickly and 2 needed extra blanket. We love to sleep in a cool room and had the AC on.
於 2023 年 10 月住了 2 晚

8/10 不錯哦

Yuting

於 2023 年 10 月住了 1 晚

4/10 不太好

Smriti

Thin walls, noisy. Connecting door to another room couldn’t be lovked
於 2023 年 9 月住了 2 晚

2/10 很糟糕

Amber

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I had to move rooms at 3:30 am due to cockroaches
於 2023 年 9 月住了 1 晚

2/10 很糟糕

Terry

於 2023 年 9 月住了 1 晚

6/10 一般般

Keith

情侶出遊
不喜歡:設施服務和住宿環境和硬體
The floors were very dirty! Made the bottom of my feet black just after 15 minutes of being out of the shower I had to wash my feet again to put my socks on so they were clean& that’s really not good.
於 2023 年 9 月住了 1 晚

4/10 不太好

Gudrun

家庭旅遊
喜歡:整潔度
不喜歡:員工素質、設施服務和住宿環境和硬體
Fridge froze our food instead just keeping it cold. Air conditioner and water pipes very noisy. Very outdated furniture. Room was very stuffy. Although clean and bed was comfortable I would not stay here again. Overpriced for what you get.
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Cassey

於 2023 年 9 月住了 1 晚

8/10 不錯哦

Cory

於 2023 年 9 月住了 1 晚

10/10 有夠讚

Esteban

喜歡:整潔度、員工素質和住宿環境和硬體
Good
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Richard

團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Convenient and quick access. Chilly but refreshing pool. Good no fuss accommodation for a night.
於 2023 年 8 月住了 1 晚

2/10 很糟糕

Sigourny

家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Be advised there is a bedbug issue in one of the double queen rooms. We booked the room for our family of 3 hoping for a comfortable experience. During the night, I noticed that I was getting itchy. I didn't think much of it as I have sensitive skin and thought it was due to the detergent. As precaution I did inspect the beddings and mattress and did not notice anything unusual and was exhausted from the long trip and fell asleep. The following morning my son noticed a BEDBUG CRAWLING ON THE HEADBOARD. I promptly alerted the manager, who offered a compensation of $50 as the best resolution. Given that we paid over $300 for the room, this offer was unsatisfactory. Moreover, the manager requested that I sign a release form, prohibiting me from posting negative reviews in exchange for the compensation. I declined this offer and am in the process of filing a chargeback with my credit card company to seek a fair resolution.
於 2023 年 9 月住了 1 晚

6/10 一般般

Jessica

喜歡:整潔度和員工素質
Beds were hard as rock.
於 2023 年 8 月住了 1 晚

10/10 有夠讚

meenu

於 2023 年 8 月住了 2 晚
vishi 於 2023年8月23日回覆
thanks for your valuable time and the positive feedback. we appreciate very much for staying with us and for your business. we hope to see you again when you plan your visit next time. we will be happy to serve you. thanks again.

10/10 有夠讚

Andi

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
It was such a nice room and had very nice and helpful staff!
於 2023 年 8 月住了 1 晚
vishi 於 2023年8月21日回覆
thanks so much for your positive and valuable feedback. it encourages us to improve and provide our guest the best experience while staying with us. thanks again for your business.

6/10 一般般

Kim,Spokane

情侶出遊
There was no breakfast and when we asked, we receive a tiny apple and granola bar. Apple was the size of a small tangerine. It was difficult to communicate with staff.
於 2023 年 8 月住了 3 晚
VISHI 於 2023年8月20日回覆
thanks for your time to send us your feedback. we are sorry for the confusion but we don't serve any breakfast except the grab and go and it's communicated at the time of check in . please check our website also. thanks for your business and appreciate your feedback again.

8/10 不錯哦

Fracisco

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 1 晚
vishi 於 2023年8月21日回覆
thanks for your valuable and positive feedback.

8/10 不錯哦

Lindsay

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hot tub room was nice.
於 2023 年 7 月住了 1 晚
vishi 於 2023年8月21日回覆
thanks for taking your valuable time to provide us your feedback. we appreciate it very much and promise to serve you again on your next visit. appreciated your business as well.

8/10 不錯哦

Connie

喜歡:整潔度和員工素質
不喜歡:設施服務
The room was nice. All the damages were a concern since i didn't do any of them. The staff assured me I would not be charged.
於 2023 年 8 月住了 2 晚

2/10 很糟糕

Aime

不喜歡:整潔度、員工素質和住宿環境和硬體
This hotel that we were in was not cleaned at all!!! Our sheets were dirty not cleaned at all and we found bed bugs and the manager their tried to act as if it weren’t bed bugs. We took videos and when we woke up the next day with bites all over us NOT OKAY AT ALL!!! If your thinking of staying at this hotel DONT!! I’m warning you now it’s infested with bed bugs.
於 2023 年 8 月住了 1 晚
VISHI 於 2023年8月8日回覆
we are sorry for this trouble caused to you. the manager wasn't trying to ignore but instead he had offered you a discount on the room and the guest was satisfied at the time of check out. please understand these things can come to any hotel room until you find out. we have already called our pest control services to take care of this. again, we apologize for this inconvenience caused.

6/10 一般般

Moises

喜歡:員工素質
不喜歡:整潔度
My stay at this budget hotel was disappointing. The room was dirty, with hairs on the night table and in the tub, garbage on the window sill, and a dusty floor. Regardless of its affordability, cleanliness should never be an excuse. I cannot recommend this hotel to others until improvements are made.
於 2023 年 8 月住了 1 晚
vishi 於 2023年8月8日回覆
we are sorry to hear about the cleanliness issue you experienced while staying with us. we have addressed this issue with our concerned housekeeper and she also joins me to apologize. hope you will give us another opportunity to serve you next time you are in the town.

10/10 有夠讚

Ronnie

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good Value
Very pleasant ☺️ check in was quick and friendly. Room clean as always. Bed is very comfy. Linens and towels decent. A very good value. Affordable. Clean. Safe and comfy. Well lit parking lot. Grass across the street for my pup
於 2023 年 7 月住了 1 晚
vishi 於 2023年8月8日回覆
thanks and appreciate your feedback.

8/10 不錯哦

Donald

喜歡:整潔度、員工素質和客房舒適度
於 2023 年 7 月住了 2 晚
vishi 於 2023年8月8日回覆
thanks and appreciate for your positive feedback.

8/10 不錯哦

Karen

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 1 晚
vishi 於 2023年8月8日回覆
thanks for your positive and valuable feedback.

8/10 不錯哦

Catherine F

喜歡:整潔度和員工素質
Strange looking people hanging around the hotel
於 2023 年 7 月住了 1 晚

8/10 不錯哦

Ken

情侶出遊, 寵物同遊
喜歡:員工素質和設施服務
不喜歡:整潔度
The staff was very nice and helpful. My main complaint is how dirty the floors were and the bedding was stained
於 2023 年 7 月住了 2 晚

10/10 有夠讚

Clinton

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice rooms. Comfortable beds. Nice pool. All good here
於 2023 年 7 月住了 1 晚

8/10 不錯哦

Charlotte

於 2023 年 7 月住了 2 晚

8/10 不錯哦

Ron

家庭旅遊
喜歡:員工素質和住宿環境和硬體
Only thing I didn't like was the dirty parking lot and the ice machine room being locked.
於 2023 年 7 月住了 1 晚

6/10 一般般

Jamie

商務旅客
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Old is one thing
於 2023 年 7 月住了 3 晚

10/10 有夠讚

John

喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 2 晚

6/10 一般般

kevin

於 2023 年 7 月住了 2 晚