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博物館出租公寓飯店 - EVT 獨立經營精選的評分

4.5 out of 5
博物館出租公寓飯店 - EVT 獨立經營精選
247-257 Wakefield Street, Wellington

評論

9.0

太棒了

10 分，有夠讚；1002 則評論中有 631 則" "
8 分，不錯哦；1002 則評論中有 255 則" "
6 分，一般般；1002 則評論中有 74 則" "
4 分，不太好；1002 則評論中有 30 則" "
2 分，很糟糕；1002 則評論中有 12 則" "

9.2/10

整潔度

8.8/10

員工素質

8.8/10

設施服務

9.0/10

住宿環境和硬體

8.4/10

環保程度

評論

8/10 不錯哦

YIN WAH

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
OK
於 2023 年 8 月住了 2 晚

10/10 有夠讚

真實旅客

於 2019 年 1 月住了 2 晚

10/10 有夠讚

CHEUK FAI RAYMOND

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Close to museum and waterfront
Close to museum and waterfront, kitchen and kitchenware provided, nice suite

10/10 有夠讚

Brent

喜歡：整潔度、員工素質和住宿環境和硬體
Beautiful hotel with Apartment options. Amazing art. A real bonus having a gym, spa, sauna and pool
於 2024 年 5 月住了 2 晚

6/10 一般般

Lina

商務旅客
喜歡：住宿環境和硬體
不喜歡：員工素質
I enjoyed my stay at the hotel, however the staff service was off.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Brian

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Modern, spacious apartment with great view. Practically across the street from museum. Washer/dryer, mini stove, dishwasher (!). Impeccably clean and very quiet. Great beds. For the price I was at first sure they'd made a mistake; I would very much stay here again.
於 2024 年 5 月住了 3 晚

6/10 一般般

Saloni

商務旅客
喜歡：整潔度
不喜歡：員工素質
The reason I have three stars is not because the hotel wasn't nice but because the service wasn't quite up to the mark. The concierge at the front desk were quite rude. I had to call multiple times to get basic toiletries which should be included in the room by default!
於 2024 年 4 月住了 6 晚

10/10 有夠讚

Jenny

於 2024 年 5 月住了 1 晚

10/10 有夠讚

Christian

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We arrived on a morning flight from Auckland at 7am. The purpose for our visit to Wellington was for the Marvel Convention for my 3yo godson. Check in was at 3pm. Staff allowed us to check into one of the rooms that was ready early. The rooms were nice and clean. The phones were down and advised reception who gave me their card and advised to ring directly to them. The view at the restaurant was beautiful. Didn’t get a chance to eat there but next time will give it a go. I highly recommend if your looking for accommodation to stay there. Restuarant, supermarket, waterfront, Te Papa all within a block of this location. The beehive is a 9minute drive. Money well spent for the one night 5 of us were there
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Anita

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚

2/10 很糟糕

Penelope

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Bathroom completely unsafe Slipped on the glossy floor tiles and injured terribly Reception promised that Management would ring me but never did Very disappointing
於 2024 年 4 月住了 2 晚
Colin M 於 2024年4月24日回覆
Hi Penelope, Thank you for highlighting this issue. Our internal notes did not alert to an injury. We are concerned at what information may have been missed. If able, can you contact me on colin_mcclean@evt.com I will be pleased to help. I'll also attempt to contact you separately. Thank you.

6/10 一般般

Michael

喜歡：員工素質和住宿環境和硬體
於 2024 年 4 月住了 3 晚

4/10 不太好

Efe

商務旅客
喜歡：整潔度、設施服務和住宿環境和硬體
不喜歡：員工素質
I got a delay because of the 24 hour delayed flight and I requested from property to not charge me for the day I am not staying but instead of that I faced to lose my whole reservation because I couldnt show up on the day I made my reservation. Long story short this is a good facility bur the people are not polite and understanding.
於 2024 年 4 月住了 6 晚
Colin M. 於 2024年4月16日回覆
Hi Efe, I'm very sorry to hear this. If you would like to discuss it further, I'd be happy to assist. Please email me directly on colin_mcclean@evt.com.

10/10 有夠讚

Miles

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Well priced and convenient to Te Papa and restaurants.
於 2024 年 4 月住了 2 晚
Colin M. 於 2024年4月16日回覆
Thank you, Miles !

10/10 有夠讚

Daniel

於 2024 年 3 月住了 9 晚

10/10 有夠讚

Anna

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Marie

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Had a great stay, thank you. The only criticism I have is that the water was luke warm at best, so taking a shower was not very pleasant and therefore did not use the bath, which I would have loved.
於 2024 年 3 月住了 2 晚
Colin M. 於 2024年4月16日回覆
Hi Marie,I'm very sorry to say we had an unexpected issue with the main boiler that carried on through-out the long weekend. It has been remedied now. I apologize that it impacted your stay.

8/10 不錯哦

Ngaire

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very comfortable room. Size of bath was impressive! Location brilliant for waterfront and handy with supermarket across the road. Friendly helpful staff.
於 2024 年 3 月住了 2 晚
Colin M. 於 2024年4月16日回覆
Thank you, Ngaire !

10/10 有夠讚

Steve

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
.
於 2024 年 3 月住了 1 晚
Colin M. 於 2024年4月16日回覆
Great, thank you, Steve !

4/10 不太好

Marie

不喜歡：整潔度和住宿環境和硬體
The 2 bedroom apartment unit we stayed it was disappointing. It didn’t look at all like the website pictures. It was old and tired, cramped, and definitely not as clean as it looked in the pictures. The lobby was nice but the rooms need to be updated and cleaned much better. I wouldn’t stay here again.
於 2024 年 2 月住了 2 晚
MAH 於 2024年3月15日回覆
Hi Marie,Thank you for your review, we cannot improve without guest feedback. We hope we can welcome you back sometime for an improved experience.

10/10 有夠讚

Andrew

情侶出遊, 商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Did the job
於 2024 年 3 月住了 3 晚
QT Wellington 於 2024年3月12日回覆
Thank you for taking the time to share your experience of QT Wellington. A perfect 10 is what we aim for, and looks like this time the team has nailed it! We will look forward to seeing you again soon. Warm Regards, Natalija HayesGuest Services Agent

6/10 一般般

Victoria

團體旅遊
喜歡：住宿環境和硬體
不喜歡：整潔度和員工素質
Unfortunately our room was not completely cleaned. Food was left from the the previous guest. The young man( blond with a ponytail )at the coffee bar had an attitude when asked a question. We were really surprised at the quality of service in Wellington after staying at the QT in Queenstown where we received outstanding service. No issue's in Queenstown, it was beautiful, clean and very kind employees.
於 2024 年 3 月住了 1 晚
QT Wellington 於 2024年3月12日回覆
Thank you for taking the time to share the feedback of your stay. We appreciate all feedback, and constructive feedback like this allows us to improve our guest experience in areas we may be falling short. Rest assured we have shared this feedback with the required management and will strive to make amends for this short fall. We do hope to see you again in the future. Regards, Natalija HayesGuest Services Agent

10/10 有夠讚

Dean

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice accommodation close to dining and shopping. Easy to get to and handy to supermarket.
於 2024 年 2 月住了 1 晚
MAH 於 2024年3月15日回覆
We are so glad to hear you enjoyed your stay Dean! The team hope to welcome you back soon.

8/10 不錯哦

Yumiko

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The location was really great to go out for dinner, shopping and sightseeing. Most amenities are available for us to stay but no hair dryer was available. It was great to have big bath tab.
於 2024 年 2 月住了 1 晚
QT Wellington 於 2024年3月12日回覆
Thank you for sharing your experience of QT Wellington. Glad to hear you enjoyed things like our amenities and location! We agree they are pretty fantastic! We will see you again soon, Warm Regards,Natalija HayesGuest Services Agent

10/10 有夠讚

Dejan

於 2024 年 2 月住了 1 晚

10/10 有夠讚

Julie

團體旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
Luxurious, welcoming, great value.
於 2024 年 2 月住了 1 晚
QT Wellington 於 2024年3月1日回覆
We are so glad to hear you enjoyed your stay Julie,the team hope to welcome you back to QT Wellington soon x

10/10 有夠讚

Steven

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 2 晚

10/10 有夠讚

John

情侶出遊
喜歡：整潔度、員工素質和設施服務
Great convenience features of apartment style with washer dryer etc.
於 2024 年 2 月住了 3 晚
QT Wellington 於 2024年3月1日回覆
We are so glad to hear you enjoyed your stay John,the team hope to welcome you back to QT Wellington soon x

10/10 有夠讚

Richard

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 3 晚

10/10 有夠讚

Nick

於 2024 年 2 月住了 1 晚

8/10 不錯哦

Hollie

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
OK stay
I enjoyed our stay but a few things made it less pleasant - no bowls in our apartment and the AC had one speed which was full power! I get the impression that this hotel is a bit fashion over function but it was still an OK place to stay. Parking was very pricey so we just parked on the street at the back of the hotel for a fraction of the price.
於 2024 年 2 月住了 1 晚
QT Wellington 於 2024年3月1日回覆
Hi Hollie,We are sorry to hear we missed the mark for this stay. On-street parking is 5 per hour so we hope this allows guests to understand our 40 per night valet charge. Your feedback is much appreciated and has been passed on to the team.With love,QT Wellington

6/10 一般般

Debbianna

於 2024 年 2 月住了 3 晚

8/10 不錯哦

Rebecca

情侶出遊
喜歡：員工素質和住宿環境和硬體
Room was good and it had a partial view of the harbour. Having a washing machine was very handy. The bed was comfortable but the bedding was strange, the duvet wasn’t in a duvet cover, instead it was enveloped by a top and bottom sheet and that drew attention to the fact the duvet was stained.
於 2024 年 2 月住了 2 晚
QT Wellington 於 2024年3月1日回覆
Hi Rebecca,We are sorry to hear of these details, it definitely doesn't sound up to our standard. Your feedback has been passed on to the housekeeping department and is much appreciated. We hope to welcome you back another time for a better stay.

10/10 有夠讚

Alexandra

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We loved our stay! Our room was fantastic, and staff and hotel were super cool. Only a couple of gripes - the mattress wasn’t very comfy, and the Friday night street noise was loud. Would definitely recommend, but ask for a higher floor than 3
於 2024 年 2 月住了 3 晚
QT Wellington 於 2024年3月1日回覆
We are so glad to hear you enjoyed your stay Alexandra,the team hope to welcome you back to QT Wellington soon. We are however sorry to hear of the inconveniences during, your feedback is much appreciated and has been passed on to the team.

6/10 一般般

Robyn

喜歡：整潔度和員工素質
Booked an Executive Studio as a special treat for my partner and I. Was definitely disappointed with room. Sparsely furnished & an air conditioning unit that rattled like a freight train…couldn’t sleep with it on. On the plus side - a lovely big bath tub to relax in & super convenient location to restaurants. Also able to enjoy QT bar & artwork.
於 2024 年 2 月住了 1 晚
QT Wellington 於 2024年3月12日回覆
Thank you for taking the time to share the feedback of your stay. We appreciate all feedback, and constructive feedback like this allows us to improve our guest experience in areas we may be falling short. Rest assured we have shared this feedback with the required management and will strive to make amends for this short fall. We do hope to see you again in the future. Regards, Natalija HayesGuest Services Agent

10/10 有夠讚

Deborah Kay

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Fabulous
Lovely room, very spacious and quiet. Convenient walk to everything and airport bus stop a few blocks away. Gorgeous artworks. We appreciated the hot spa after all that walking!
於 2024 年 2 月住了 1 晚
QT Wellington 於 2024年3月1日回覆
We are so glad to hear you enjoyed your stay Deborah,the team hope to welcome you back to QT Wellington soon x

8/10 不錯哦

David

喜歡：整潔度、員工素質和住宿環境和硬體
Ive always wanted to stay at this Hotel but have found it costly as i stay in Wellington a couple of times a Month, Nice room, Pool is dated, Restaurant was not open, Service was slow in bar so we left, Valet parking i was told to park over there, I said isnt that your job So we parked outside of the Hotel for free
於 2024 年 1 月住了 1 晚
QT Wellington 於 2024年3月1日回覆
Hi David,Thank you very much for your honest feedback, we are sorry to hear of these details as this truly doesn't sound up to our standard. We hope you might give us another chance in the future.

8/10 不錯哦

Rosie

情侶出遊
喜歡：整潔度、員工素質和設施服務
Nice property. Apartment studio room was good with lovely big bath and good size room. Not as seen in picture (smaller than photo) but it was ideal for our stay. The art work at this hotel is really interesting - I enjoyed checking it out. B’fast was nice but I was certain that the avocado on toast was from a jar (not fresh) which was disappointing. It is a little dated and as a huge traveller I wouldn’t say that it’s “luxury” but it’s a great hotel in a great location by the waterfront, Te Papa, shops etc. staff were friendly and helpful.
於 2024 年 1 月住了 1 晚
QT Wellington 於 2024年3月1日回覆
We are so glad to hear you enjoyed your stay Rosie,the team really value this feedback and it has been passed on to the departments.

10/10 有夠讚

Detlef

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Sehr schöne große und saubere Zimmer mit Vollausstattung. Sehr freundliches und hilfsbereites Personal. Insgesamt 6 von 5 Sternen.
於 2024 年 1 月住了 2 晚
QT Wellington 於 2024年3月1日回覆
We are so glad to hear you enjoyed your stay Detlef,the team hope to welcome you back to QT Wellington soon x

8/10 不錯哦

Amanda

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We requested a late checkout and the hotel kindly gave us one. It was so much appreciated - however it seems this was not communicated to the Housekeeping Dept as we were disturbed 3 times in the morning by 3 different housekeeping staff knocking on our door and asking when we were leaving. We were trying to rest & sleep after a stressful period recently. Not impressed at all with this part of our stay. The remainder of our stay was great.
於 2024 年 1 月住了 1 晚
QT Wellington 於 2024年3月1日回覆
Hi Amanda,We are very sorry to hear of these disruptions. The team hope we can welcome you back for an improved stay in the future.

8/10 不錯哦

Zara

喜歡：整潔度和員工素質
於 2024 年 1 月住了 2 晚

8/10 不錯哦

Stavros

喜歡：整潔度、員工素質和住宿環境和硬體
The art is amazing
於 2024 年 1 月住了 2 晚
QT Wellington 於 2024年3月1日回覆
We are so glad to hear you enjoyed your stay Stavros,the team hope to welcome you back to QT Wellington soon x

8/10 不錯哦

Dean

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great property in excellent central location. Good dining optios around.
於 2024 年 1 月住了 1 晚
QT Wellington 於 2024年3月1日回覆
We are so glad to hear you enjoyed your stay Dean,the team hope to welcome you back to QT Wellington soon x

10/10 有夠讚

Jon

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 3 晚

10/10 有夠讚

eng f

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚

10/10 有夠讚

Sandi

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Thank you for making our stay so wonderful
於 2024 年 1 月住了 1 晚
QT Wellington 於 2024年3月1日回覆
We are so glad to hear you enjoyed your stay Sandi,the team hope to welcome you back to QT Wellington soon x

10/10 有夠讚

bob

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 4 晚

10/10 有夠讚

Roger

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent place to stay plus the benefit of all the art work in the hotel to look at each day. Will stay again. We stayed in the appartments side which was good and nice and quiet. Location is great for Te Papa and the new events centre
於 2023 年 12 月住了 2 晚
QT Wellington 於 2024年3月1日回覆
We are so glad to hear you enjoyed your stay Roger,the team hope to welcome you back to QT Wellington soon x

10/10 有夠讚

megan

於 2023 年 12 月住了 1 晚

6/10 一般般

Douglas Garry

情侶出遊
Very handy to Te Papa and the wharf area. Supermarket next door. Nice room but needed urgent paint job. Patches of non matched paint on walls and ceiling. Nice staff.
於 2024 年 1 月住了 3 晚
QT Wellington 於 2024年3月1日回覆
Hi Douglas,Thank you very much for your feedback. We hope to welcome you back for an improved stay in the future.