室外游泳池,開放時間為 6:00 至 22:00,提供泳池遮陽傘和日光浴躺椅

歐尼肖雷漢姆飯店的評分

4 out of 5
歐尼肖雷漢姆飯店
2500 Calvert St Nw, Washington, DC

評論

8.6

有夠讚

10 分,有夠讚;1324 則評論中有 803 則" "
8 分,不錯哦;1324 則評論中有 260 則" "
6 分,一般般;1324 則評論中有 121 則" "
4 分,不太好;1324 則評論中有 66 則" "
2 分,很糟糕;1324 則評論中有 74 則" "

9.0/10

整潔度

8.8/10

員工素質

8.6/10

設施服務

8.6/10

住宿環境和硬體

8.6/10

環保程度

評論

6/10 一般般

Hui hua

團體旅遊, 家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
The service at the front desk is very good, but unfortunately he gave me a problematic room, which caused me to deduct points for this hotel, which made my journey not perfect
於 2023 年 7 月住了 2 晚
Valrie 於 2023年8月12日回覆
Hi Hui Hua, Your business is significant to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you for sharing your experience with us so we can learn and grow from it. Please come and see us again soon.Kind Regards,Valrie.

10/10 有夠讚

Margaret

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Susan

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Stayed with family for grandsons birthday . The outdoor pool is wonderful for 6 am lap swimming Waffles at restaurant always great Able to check in early
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Marla,Moraga

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A classic old hotel. All staff friendly and accomodating. Room very spacious and bed was very comfortable.
於 2024 年 5 月住了 2 晚

2/10 很糟糕

Claudia

家庭旅遊, 親子旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very dirty and run down hotel. Service is awful. You are forced to pay $55 for valet but they dont have enough people so you have a long wait to get your car back. There is jo self parking option. The pool is dirty, crowded and shallow. The deepest side is only 3.6 ft. Very slow elevators, very limited toiletries (only 1 set for a 3 day stay). The pillows were a joke. So old and falling apart. Disgusting really. Even the entry glass doors were disgusting. You could see fingerprints and grease all over. There is a pretty garden but that's all. Too many great options in the area to stay here. Do not waste your time and money staying here. Not worth it.
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Christopher

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Close to the city via metro. Classic hotel look, but plenty of amenities. For sure recommend it.
於 2024 年 5 月住了 6 晚

8/10 不錯哦

Michael

家庭旅遊
喜歡:設施服務
Nice hotel, WiFi you have to purchase at a high rate
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Rafi

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Overall we had a good experience with the Hotel, Staff and Restaurants.
於 2024 年 5 月住了 3 晚

8/10 不錯哦

John

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Big. Felt like what an old school resort was like. Had a Las Vegas Feel. We had a late check in after 11pm It would have been nice to at least have vending machines available to get a coke and a candy bar.
於 2024 年 5 月住了 4 晚

6/10 一般般

JONATHAN

喜歡:員工素質和住宿環境和硬體
於 2024 年 5 月住了 3 晚

6/10 一般般

Selene

家庭旅遊
喜歡:員工素質
不喜歡:住宿環境和硬體
The staff were fantastic (except for the woman at check in who didn't know the hotel had a jacuzzi)! The elevator was very slow, small, and one was broken. The air in the rooms smelled horrible! They knew 4 people would be in the room but only gave us 2 towels. Front desk never answered phone. Sunday brunch started way too early (there was no just breakfast option), was insanely expensive for oatmeal and yogurt, and took an hour to get to us. I hope they get things worked out in hospitality because the brunch situation was very unfortunate. The grounds were lovely and area seemed safe.
於 2024 年 5 月住了 2 晚
deborah 於 2024年5月26日回覆
Thank you for your feedback and for letting us know the issues you experience why staying with us so we can address them

10/10 有夠讚

James

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff is wonderful.
於 2024 年 5 月住了 2 晚
deborah 於 2024年5月26日回覆
Thank you for your feedback and we are looking forward to seeing you next stay with us

10/10 有夠讚

erika

喜歡:員工素質和住宿環境和硬體
Very nice hotel for advent and wedding
於 2024 年 5 月住了 1 晚
deborah 於 2024年5月26日回覆
Thank you so much for your feed back and we here are so glad you enjoyed your stay

10/10 有夠讚

Terri

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 3 晚

10/10 有夠讚

morris

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property is beautiful with many self-contained amenities and very attractive outdoor spaces including the pool. The lobby and surrounding areas are huge with many places to sit and lounge. The location is great for walking to many dining options and the metro. The rooms are very spacious with comfortable furniture and bed. The on-site restaurant is very convenient and the food is quite good. The only downside I experienced was that the drains in the bathroom sink and tub were slow. Overall it was a very enjoyable visit to this property and I will definitely come back if my plans bring me back that way again.
於 2024 年 5 月住了 3 晚
deborah 於 2024年5月26日回覆
Thank you so much your feedback about our property and letting us know the issues that your experiences why residing with us

10/10 有夠讚

Suneil

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Outstanding service!
於 2024 年 5 月住了 3 晚
Sherry Qureshi 於 2024年5月26日回覆
Thank you so much for the kind feedback, we truly appreciate it

8/10 不錯哦

Georgianna

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Easy starting point to get around city
於 2024 年 5 月住了 2 晚
Sherry Qureshi 於 2024年5月26日回覆
Thank you so much for the kind feedback we truly appreciate it

10/10 有夠讚

Nancy

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Top of the line
於 2024 年 5 月住了 4 晚
Sherry Qureshi 於 2024年5月26日回覆
Thank you very much for the kind feedback, we truly appreciate it

8/10 不錯哦

Lindsey

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 2 晚
Alton Bailey- Guest Relations Manager 於 2024年5月22日回覆
Hello Lindsey,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. Thank you for sharing with us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Alton BaileyGuest Relations Manager

8/10 不錯哦

Melanie

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent hotel!!! It was fantastic except for one thing: housekeeping was unbelievably loud; slamming doors, chatter, banging against the walls. Not everyone gets up early.
於 2024 年 5 月住了 3 晚
deborah 於 2024年5月21日回覆
Thank you for your feedback we here at the Shoreham are very happy to hear that you enjoyed your stay with us

8/10 不錯哦

Rosemary,Woodbridge

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Classic hotel in nice neighborhood with easy walking access to nice restaurants. Staff at this hotel were top notch, very helpful
於 2024 年 3 月住了 1 晚
deborah 於 2024年5月21日回覆
Thank you for your feedback and we are happy you enjoyed your stay with us

8/10 不錯哦

Elizabeth

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
While the property and staff are excellent I think a lot of services I’ve come to accept as standard were a separate charge which was surprising considering the price point of the property. Wi-fi not being included was surprising esp considering they had older TV’s which only allowed cromecast over wifi. Don’t bother paying for parking we easily found street parking all weekend right around the corner.
於 2024 年 5 月住了 3 晚
deborah 於 2024年5月21日回覆
Thank you for your feedback and letting us know the issue you and how your experience was with us here at the Shoreham.

6/10 一般般

Jason

情侶出遊
不喜歡:設施服務
The pictures of the properly are deceiving. The pool was not open are room was small and stuffy. House keeping was slamming the doors at 930am when we had the do not disturb sign up. They only gave us one complimentary drink voucher it was two people on the reservation. Overall it was over hyped and over priced would not recommend or go back.
於 2024 年 5 月住了 2 晚
Alton Bailey- Guest Relations Manager 於 2024年5月20日回覆
Dear Jason,Thank you for completing the survey regarding your recent stay at our property.Thank you for being a Select Guest member with Omni Hotels, your business is very important to us. Thank you for sharing with us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. On behalf of the Omni Shoreham Hotel, I would like to sincerely apologize for the inconvenience that you encountered. We take pride in caring for our guests and we will take the necessary actions to ensure this experience is not repeated. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Alton BaileyGuest Relations Manager

10/10 有夠讚

Ethan

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful hotel. Excellent rooms and service.
於 2024 年 5 月住了 2 晚
deborah 於 2024年5月19日回覆
Thank you for your feed back

10/10 有夠讚

Barbara

喜歡:整潔度、員工素質和住宿環境和硬體
Enough
於 2024 年 5 月住了 2 晚
sophie 於 2024年5月16日回覆
Thank you so much for your rating, we are extremely happy to see that you had a great experience. Please make sure to visit us again. Sincerely,

10/10 有夠讚

Carsten

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Other the dated style, everything about the Shoreham was excellent, in particular the helpful staff and the nice heated pool.
於 2024 年 5 月住了 4 晚
sophie 於 2024年5月16日回覆
Thank you so much for your kind feedback. We are very proud of our Team and we will make sure to share your comments with them.

10/10 有夠讚

Sherri

喜歡:整潔度、員工素質和住宿環境和硬體
Lovely, old world elegant hotel. Stunning lobby and modern room with vintage feel.
於 2024 年 5 月住了 1 晚
sophie 於 2024年5月16日回覆
Thank you Sherri for your review. We hope to see you back soon. Regards,

6/10 一般般

Jennifer

不喜歡:住宿環境和硬體
於 2024 年 5 月住了 4 晚
sophie 於 2024年5月16日回覆
Thank you Jennifer for your review, please accept our apologies if your stay was not entirely to your satisfaction. We hope that you will give us a second chance. Sincerely

10/10 有夠讚

Michelle

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
sophie 於 2024年5月16日回覆
Thank you Michelle, we are pleased to see that you enjoyed your time with us, away from home. We really appreciate you.Regards,

4/10 不太好

Shoreh

情侶出遊
不喜歡:設施服務
While we appreciated the historic value of the hotel and even though the common areas are well taken care of, the rooms and the facilities within the room were in dire need of an upgrade and attention. We ended up switching rooms three times. The first one was next to a very loud boiler room and the fume in the hallway was unbearable. The second room smelled so bad that we could not breathe. We think a pet had an accident on the carpet. The last room’s AC was broken but we just ran out of energy to move and thankfully the weather became cooler. I have been to other Omnis and have loved those every time but this experience will make me think twice before I decide based on the brand name and past experience!
於 2024 年 5 月住了 3 晚
Alton Bailey- Guest Relations Manager 於 2024年5月12日回覆
Dear Shoreh,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. On behalf of the Omni Shoreham, I would like to formally apologize for your recent experience. At the Shoreham, we take pride in caring for our guests and we will ensure to target the areas that need improvement so that you and future guests do not repeat this experience. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely

10/10 有夠讚

Joanne

喜歡:整潔度和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Alton Bailey- Guest Relations Manager 於 2024年5月12日回覆
Dear Shoreh,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. Thank you for sharing with us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely

10/10 有夠讚

Leslie

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel.
於 2024 年 5 月住了 2 晚
Michael 於 2024年5月10日回覆
Hello Lesly, Thank you for completing the survey, we are very happy to see that you enjoyed your stay with us.If I can be of any assistance to you, please let me know. Have a great day!

10/10 有夠讚

Julie

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
不喜歡:設施服務
We really enjoyed our stay at the Omni Shoreham. A special thanks to Tulu who went above and beyond to help us. All of the door staff were friendly and helpful. Great facilities and great location.
於 2024 年 5 月住了 3 晚
Michael 於 2024年5月10日回覆
Hello Julie, Thanks for completing the survey, we are very happy to see that you enjoyed your stay with us, thanks for your kind words, it will be celebrated with the Tulu and the team!.Hope to see you again.

10/10 有夠讚

David

於 2024 年 5 月住了 1 晚

8/10 不錯哦

Edwin

於 2024 年 5 月住了 3 晚

10/10 有夠讚

Arthur

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent hotel
於 2024 年 2 月住了 4 晚
sophie 於 2024年5月8日回覆
Dear Arthur, thank you so much for your feedback. They are very important to us. We hope to see you back soon.

8/10 不錯哦

Joshua

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very pretty. A bit old though but nice
於 2024 年 5 月住了 1 晚
Michael 於 2024年5月10日回覆
Hello Joshua, Thanks for completing the survey, we are very happy to see that you enjoyed your stay with us.Thanks for the nice rate!Hope to see you again.

10/10 有夠讚

Ihsan

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beatiful
於 2024 年 2 月住了 1 晚

6/10 一般般

Judith

商務旅客
喜歡:整潔度、設施服務和住宿環境和硬體
Overpriced and the front desk staff and some restaurant staff were less than impressive. I wouldn't choose this property again.
於 2024 年 4 月住了 4 晚
Alton Bailey- Guest Relations Manager 於 2024年5月5日回覆
Dear Wanda,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. Thank you for sharing with us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. On behalf of the Omni Shoreham Hotel, I would like to apologize for your experience. We will be conducting the necessary training for my team so that you and future guest do not have this experience. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,

10/10 有夠讚

Kimberly

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice!
於 2024 年 4 月住了 3 晚
Alton Bailey- Guest Relations Manager 於 2024年5月5日回覆
Hello Kimberly,Thank you for your kind review. It helps to motivate and inspire our team to continue providing excellent service to you and future guests. We hope to see you again soon.Kindest Regards

6/10 一般般

Marianne

喜歡:整潔度
不喜歡:員工素質和住宿環境和硬體
This is clearly an old hotel that went through some updating. The lobby is a typical convention hotel entrance. There seemed to be only one elevator working. It took me two days to get the thermostat adjusted, and the air conditioning sounds like a plane taking off. They charge $4.95 per day for wifi which is ridiculous in this date and age. They remove the charge if one becomes a "member" which one then unwillingly does.
於 2024 年 4 月住了 4 晚
Alton Bailey- Guest Relations Manager 於 2024年5月3日回覆
Dear Marianne,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. Thank you for sharing with us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. On behalf of the Omni Shoreham Hotel, I would Like to apologize for your experience. Please know that we are working on improving the things you mentioned for you and future guests. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 不錯哦

Doris

喜歡:整潔度、員工素質和住宿環境和硬體
House staff was very slow
於 2024 年 4 月住了 2 晚
Michael 於 2024年5月1日回覆
Hello Doris, Thank you so much for completing the survey, I am really sorry we fell short on your expectations, we will notify our Director of Housekeeping and we will address your comments.Hope to see you again, we will do better.

10/10 有夠讚

sandy

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
Love garden
於 2024 年 4 月住了 1 晚
Michael 於 2024年5月1日回覆
Hello Sandy, Thank you so much for completing the survey, I am very happy to see that you enjoyed our garden.Hope to see you again.If I can be of any assistance please let me know.

10/10 有夠讚

Jackie

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Had the best time everyone was awesome
於 2024 年 4 月住了 2 晚
Valrie 於 2024年4月29日回覆
Good evening Jackie,Thank you so much for your great review, It was an honor having you stay with us. I am pleased you enjoyed your stay, please come and visit us again soon.My Kindest Regards,Valrie.

10/10 有夠讚

Deborah

喜歡:住宿環境和硬體
Geeat
於 2024 年 4 月住了 5 晚
Valrie 於 2024年4月29日回覆
Good evening Deborah,Thank you so much for your great review, It was an honor having you stay with us. Please come and visit us again soon.My Kindest Regards,Valrie.

10/10 有夠讚

Idsacoow

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We have come to the shoreham hotel wx now and both times we have experienced noting nut good
於 2024 年 4 月住了 1 晚
Valrie 於 2024年4月29日回覆
Good evening Idsacoow,Thank you so much for your great review, It was an honor having you stay with us. I am pleased you enjoyed your stay, please come and visit us again soon.My Kindest Regards,Valrie.

10/10 有夠讚

Shawanna

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff and nice rooms.
於 2024 年 4 月住了 3 晚
Valrie 於 2024年4月29日回覆
Good evening Shawanna,Thank you so much for your great review, It was an honor having you stay with us. I am pleased you enjoyed our accommodations, please come and visit us again soon.My Kindest Regards,Valrie.

10/10 有夠讚

Nancy

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 4 晚
Alton Bailey- Guest Relations Manager 於 2024年4月25日回覆
Dear Nancy,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Alton BaileyGuest Relations Manager

10/10 有夠讚

Beth

於 2024 年 4 月住了 1 晚
sophie 於 2024年5月16日回覆
Thank you Beth for your review, do not hesitate to visit us again. Regards,

10/10 有夠讚

Nichola

團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
This was a wonderful experience for my friend and I. Annett and Qazi in dining were wonderful and VERY welcoming. Crystal at the front desk was amazing, her welcome smiling and how she treated us when we arrived was profound. DEBORAH at the front desk had too much ATTITUDE for our liking when we went to pick up our new keys, she was a BIG turn off. Other than her our overall experience was amazing. Would definitely return and recommend this resort.
於 2024 年 4 月住了 1 晚
Alton Bailey- Guest Relations Manager 於 2024年4月22日回覆
Hello Mary,Thank you for choosing the Omni Shoreham Hotel for your upcoming travel stay in the Nation's capital, we really appreciate your business and most importantly, thank you for sharing your kind words to the public. We look forward to seeing you soon. Kindest Regards