頂樓露台

Hotel Zena Washington DC的評分

4 out of 5
Hotel Zena Washington DC
1155 14th St Nw, Washington, DC

評論

9.0

太棒了

10 分,有夠讚;1009 則評論中有 693 則" "
8 分,不錯哦;1009 則評論中有 182 則" "
6 分,一般般;1009 則評論中有 72 則" "
4 分,不太好;1009 則評論中有 37 則" "
2 分,很糟糕;1009 則評論中有 25 則" "

9.4/10

整潔度

9.4/10

員工素質

8.6/10

設施服務

9.2/10

住宿環境和硬體

9.0/10

環保程度

評論

10/10 有夠讚

Pei

於 2024 年 3 月住了 2 晚
Team Zena 於 2024年4月16日回覆
We are thrilled to see how much you enjoyed your recent visit to Hotel Zena! Please come back and see us again on a future trip to the city.

6/10 一般般

Rainer

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Modern furnishings hotel, friendly staff. But car parking very expensive.

8/10 不錯哦

Salomé

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location and friendly staff. Loved the variety of options on the bar menu, including vegan breakfast.
於 2024 年 4 月住了 2 晚
General Manager 於 2024年5月2日回覆
Dear Salomé,Thank you for your feedback! We're thrilled to hear that you enjoyed our great location and found our team to be friendly. It's also wonderful that you appreciated the variety of options on our bar menu and vegan breakfast choices. Your satisfaction is important to us, and we hope to welcome you back to Hotel Zena for another enjoyable experience soon!Sincerely,Sherry AbediGeneral Manager

10/10 有夠讚

Russell

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice place and a very cool young and hip atmosphere.
於 2024 年 4 月住了 4 晚
General Manager 於 2024年5月2日回覆
Hi Russell,Thank you for choosing Hotel Zena and sharing your review. It's great to know you enjoyed our hip, artful property and ambiance. We'd love to welcome you back anytime!Sincerely,Sherry AbediGeneral Manager

10/10 有夠讚

Solomon

喜歡:整潔度、員工素質和住宿環境和硬體
Beautiful place
於 2024 年 4 月住了 2 晚
General Manager 於 2024年5月1日回覆
Dear Solomon,Thank you for your review of Hotel Zena. We're grateful for your kind words about our property. It was a pleasure to host you, and we can't wait to see you again!Sincerely,Sherry AbediGeneral Manager

2/10 很糟糕

Maria

情侶出遊
喜歡:整潔度
不喜歡:員工素質、設施服務和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Team Zena 於 2024年4月30日回覆
Thank you for taking the time to rate your recent stay with us. I am sorry to see there may have been aspects of your visit that did not meet your expectations. Please feel free to contact us if you wish to discuss your stay in further detail.

6/10 一般般

Diana

商務旅客, 團體旅遊
They did not tell us about the amenities fee that was $30 / day so we were spending extra money on things that were included. There was also a giant centipede in our room. Friend stayed there at the same time and there was no hot water in their room.
於 2024 年 4 月住了 4 晚
General Manager 於 2024年5月1日回覆
Hi Diana,We appreciate your feedback and are happy to see that aspects of your stay were pleasant. However, we apologize for any confusion about the amenities fee. The list of inclusions is online, and all guests are informed via the confirmation letter. Please also accept our apologies for any issues with the hot water and unwelcome visitors. We'll look into your comments further, and we hope you'll consider staying with us again should you be back in the area.Sincerely,Sherry AbediGeneral Manager

10/10 有夠讚

Christine

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved: We stayed here with our 2 teenaged daughters and we loved the pro-women vibe. The rooms and lobby have a great updated vibe as well. The staff were friendly and helpful . The restaurant , Fig Leaf was amazing . We had breakfast , dinner and an evening bite and every meal was delicious . One night we ate at Founding Farmers (recommended by chatgbt) which was awful and we regretted not eating at hotel. Walking distance to many museums and monuments . We also enjoyed playing pool after a day of sightseeing. We wished that it was summer because I bet the rooftop bar and pool would be lovely. Did not love: The $30 a night service charge for basically nothing . That covered keurig coffee pods which were awful and bottled water. Bike rental too but, really? We did borrow some board games one night. I recommend Say Anything, lol. I would recommend this hotel for safety, location, great service and the amazing food.
於 2024 年 4 月住了 4 晚
General Manager 於 2024年4月29日回覆
Hi Christine,Thank you for the kind review and recommendation! We're glad our women's empowerment artwork and delicious onsite dining impressed you. It's also great to know that our walkable location and friendly staff added to your experience. Our amenities fee has many inclusions; the full list can be found in our FAQ section. The next time you're in the area, please come see us again.Sincerely,Sherry AbediGeneral Manager

10/10 有夠讚

Rodica

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Enjoyed everything! 😊👌
於 2024 年 2 月住了 2 晚
General Manager 於 2024年4月29日回覆
Hello Rodica,Thank you for sharing your review. We are so pleased you enjoyed your stay in our soothing rooms and hope you spent some time at our rooftop bar! Should your travels bring you back to the area, we hope you choose Hotel Zena for your stay again.Sincerely,Sherry AbediGeneral Manager

10/10 有夠讚

Rachael

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved this place. Nice size rooms. Staff super helpful. Restaurant had great food. Good vibe. Highly recommend!
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月25日回覆
Hello Rachael,Thank you for choosing Hotel Zena for your recent getaway. It is wonderful to hear that our comfortable accommodations, delectable food, and friendly staff were highlights of your visit. Your kind recommendation is appreciated, and we look forward to hosting you again when you are in town.Sincerely,Sherry AbediGeneral Manager

10/10 有夠讚

Regina

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We really enjoyed our time in DC and loved the neighborhood the hotel was in. Everyone was so friendly and the breakfast was a favorite for us and our kids. Very walkable to all the restaurants and monuments. If you Uber anywhere is about 7-10 minutes. We enjoyed everything here! A great experience. We will be back.
於 2024 年 4 月住了 3 晚
General Manager 於 2024年4月25日回覆
Hi Regina,It was wonderful having you and your family stay with us during your time in DC. We're thrilled you started your day off right with our delicious breakfast offerings, and we appreciate you mentioning our hospitable team. Being just steps away from lively 14th Street and many noteworthy attractions, it's no surprise that our fabulous location was a highlight! Thank you for your kind review, and we'd be delighted to welcome you back anytime. Sincerely,Sherry AbediGeneral Manager

8/10 不錯哦

Chastity

家庭旅遊
喜歡:整潔度和住宿環境和硬體
The hotel gave a boutique vibe. Check in was quick with complimentary juice at the counter upon arrival. The lobby is nicely designed with a bar, pool table and comfortable seating area. There is also a tiny store if you need last minute snacks. The room was very neat and standard size. There is a fridge however no microwave to warm food. The bed was super comfy and the shower had an interesting design. Disappointing was the pool is not accessible until Memorial Day which should be listed on the website as the pool was one of my reasons for booking. The water pressure at the sink was low and there was an issue with the light not working above my bed or the side lamp. The property is overall nice and would stay again. The gentleman with the bald head at the bar was super pleasant and it is nice when you meet vety pleasant staff.
於 2024 年 4 月住了 2 晚
General Manager 於 2024年4月22日回覆
Hello Chastity,Thank you for taking the time to share your experience. While we're pleased you enjoyed our comfortable, spacious rooms, we apologize for any inconvenience faced by your amenities or lack of communication regarding pool closures. We'll use your feedback to help us improve the experience of future guests, and thank you for bringing this to our attention. Sincerely,Sherry AbediGeneral Manager

10/10 有夠讚

Leandra

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Had a great experience!
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月22日回覆
Hello Leandra,Thank you for choosing Hotel Zena and for taking a moment to provide your five-star rating! We are so pleased to hear that you had an enjoyable stay with us. It was our pleasure to host you, and we look forward to welcoming you back soon for another memorable experience!Sincerely,Sherry AbediGeneral Manager

10/10 有夠讚

Jennifer

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great staff. Very attentive.
於 2024 年 4 月住了 3 晚
General Manager 於 2024年4月22日回覆
Hello Jennifer,Thank you for your review of Hotel Zena! We are pleased to hear you experienced our warm, friendly staff and would love to host you again in the future.Sincerely,Sherry AbediGeneral Manager

10/10 有夠讚

Stacey

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Place, is in an area of dc with many dining and shopping options. Hotel is modern and clean
於 2024 年 4 月住了 1 晚
Mike 於 2024年4月20日回覆
Thank you for your feedback. We hope to see you again in the near future!

8/10 不錯哦

Ruby

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Enjoyed my stay! Staff was friendly, can’t wait to go back when the roof top is open for the season.
於 2024 年 4 月住了 2 晚
Mike 於 2024年4月20日回覆
Thank you for your feedback. We hope to see you again in the near future!

6/10 一般般

Safiyah

喜歡:住宿環境和硬體
於 2024 年 4 月住了 5 晚
Mike 於 2024年4月20日回覆
Thank you for your feedback. We hope to see you again in the near future!

8/10 不錯哦

iryna

喜歡:整潔度和員工素質
Location is good.
於 2024 年 4 月住了 3 晚
Mike 於 2024年4月17日回覆
Thank you for your feedback. We hope to see you again in the near future!

8/10 不錯哦

Rich

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Team Zena 於 2024年4月16日回覆
Thank you for taking the time to rate your recent experience with us. We look forward to welcoming you back to Hotel Zena on your trip to Washington DC

6/10 一般般

Angela

家庭旅遊
喜歡:員工素質
不喜歡:設施服務
Staff was amazing! Several lights in room didn’t work. You shouldn’t share a room with anyone you don’t want to be able to watch you shower in The shadow box style shower. Lots of stains throughout the property and it could be cleaner. The biggest upset for me was all of the add on “fees” and deposit. As a gold member I was able to request early check in (I knew there would be a fee). We also had a $25 Expedia gold credit. We also got 2 mixed drinks at the bar ($50 😮). With that being said the “fees” at check out were $275!!!!! That’s more than half of what I paid Expedia to book the room for the weekend. This is just dishonest pricing/ bait and switch, and even with as nice as the staff was I won’t book here again.
於 2024 年 4 月住了 2 晚
General Manager 於 2024年4月16日回覆
Dear Angela,Thank you for taking the time to share your feedback with us. We apologize for the issues with the lights in your room, and we will take a look into this. In addition, we are sorry to hear of any disappointment regarding our resort fees. We always strive to be as transparent as possible regarding this matter, so we will be sure to discuss all of your feedback internally. We're pleased to hear you experienced our warm and friendly staff, and we would appreciate another opportunity to provide you with the accommodations you expected and deserve.Sincerely,Sherry AbediGeneral Manager

10/10 有夠讚

Jus

喜歡:員工素質和住宿環境和硬體
Staying for one night. Will say because you are located in in the circle it is a bit more noisy because you do have so many entertainment options nearby. Hotel itself is nice clean love the decor and the ambience
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月16日回覆
Hi Jus,We always enjoy hearing from our guests, and we're glad our attention to cleanliness impressed you. It's also great to know that our decor was to your liking. Please come see us again soon.Sincerely,Sherry AbediGeneral Manager

10/10 有夠讚

Michelle

喜歡:整潔度、員工素質和住宿環境和硬體
Loved the fun and funky woman empowerment vibe!
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月16日回覆
Hello, Michelle,Thank you so much for the five-star review. We are so pleased to hear you enjoyed our awesome feminist vibes, and we hope you'll come back to visit us again soon!Sincerely,Sherry AbediGeneral Manager

8/10 不錯哦

Jan

家庭旅遊
喜歡:整潔度
Big and comfortable beds. Limited breakfast options. No buffet, but vouchers. Modern rooms. Finishing in bathrooms could be better. Good location.
於 2024 年 4 月住了 3 晚
General Manager 於 2024年4月14日回覆
Hello Jan,Thank you for choosing Hotel Zena and for taking a moment to provide your review. We are pleased that our location and comfortable beds added to the enjoyment of your stay! Regarding breakfast, we offer dining options including a full breakfast menu in our lobby restaurant. It was a pleasure to host you and we look forward to welcoming you back soon!Sincerely,Sherry AbediGeneral Manager

6/10 一般般

Jada

喜歡:整潔度
不喜歡:員工素質
Team Zena 於 2024年4月16日回覆
Thank you for taking the time to rate your recent stay with us. I am sorry to see there may have been aspects of your visit that did not meet your expectations. Please feel free to contact us if you wish to discuss your stay in further detail.

8/10 不錯哦

Olivia

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved our stay at Zena. The stay was exceptionally friendly and accommodating. We loved our room choice and are happy with the fact that we did the larger room. Inside the room, there were a couple of minor things (taped ceiling lights, scratched floors) that we noticed but it didn't affect our overall stay. The room was clean and we felt very comfortable. Would stay again!
於 2024 年 3 月住了 4 晚
General Manager 於 2024年4月11日回覆
Hello Olivia,Thank you for choosing to stay with us at Hotel Zena. Impressing every guest with our exceptional service is always a top priority for us, so we're thrilled that was the case for you. It's also great to read our clean, comfortable accommodations were a highlight of your trip. It was a pleasure to host you, and we hope to welcome you back soon.Sincerely,Sherry AbediGeneral Manager

10/10 有夠讚

Patrick

於 2024 年 3 月住了 2 晚
Team Zena 於 2024年4月30日回覆
We are thrilled to see how much you enjoyed your recent visit to Hotel Zena! Please come back and see us again on a future trip to the city.

10/10 有夠讚

Jonathan

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff and perfect location.
於 2024 年 4 月住了 3 晚
General Manager 於 2024年4月9日回覆
Hi Jonathan,Thanks for the five stars! It warms our hearts to hear you enjoyed the warm hospitality from our knowledgeable team and our prime location, which is mere steps from the White House and other historical landmarks. We would be delighted to welcome you back for another terrific stay.Sincerely,Sherry AbediGeneral Manager

10/10 有夠讚

Lilian Isabel

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great boutique hotel located a few blocks from the metro. Close to White House. Friendly staff at reception. Yummy flavored waters offered at entrance. Beds were comfy although the pillows were a little too stiff for us. That’s just personal preference. Would definitely stay again.
於 2024 年 4 月住了 5 晚
General Manager 於 2024年4月9日回覆
Hi Lilian,Thank you so much for the five stars. We're so pleased you enjoyed our complimentary refreshments and had the opportunity to take advantage of our fantastic location within walking distance of the great monuments. Rest assured, your suggestions for improvements will be taken into consideration, and we appreciate your generous feedback. We look forward to welcoming you back to Hotel Zena soon for another exceptional getaway.Sincerely,Sherry AbediGeneral Manager

10/10 有夠讚

Jennifer

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Team Zena 於 2024年4月16日回覆
We are thrilled to see how much you enjoyed your recent visit to Hotel Zena! Please come back and see us again on a future trip to the city.

10/10 有夠讚

Christina

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had a lovely stay and the customer service was A1. I will definitely be coming back. Plus we lucked up with parking the entire weekend. The room was beautiful and I loved the women empowerment theme!
於 2024 年 3 月住了 1 晚
General Manager 於 2024年4月9日回覆
Hello Christina,Thank you so much for choosing to stay with us at Hotel Zena. Our goal is to provide every guest with exceptional service, so we're thrilled our commitment to this shone through during your visit. It's also great to read you enjoyed our lovely accommodations! The pleasure was truly ours, and we hope to welcome you back soon.Sincerely,Sherry AbediGeneral Manager

10/10 有夠讚

Renee

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved it here! Best hotel I’ve ever stayed at. Staff were incredibly friendly and kind, super clean, all around a great place to stay.
於 2024 年 4 月住了 3 晚
General Manager 於 2024年4月6日回覆
Hi Renee,Thank you for visiting Hotel Zena! We are delighted you had a wonderful stay and appreciate your compliments. Thanks for spotlighting our clean facilities and friendly service. We are glad you enjoyed your time with us, and we look forward to seeing you again soon.Sincerely,Sherry AbediGeneral Manager

10/10 有夠讚

Jalyn

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Team Zena 於 2024年4月25日回覆
We LOVE to see how much you loved your recent Hotel Zena experience! We can’t wait for you to come back and stay with us again.

10/10 有夠讚

Jason M

於 2024 年 3 月住了 3 晚
Team Zena 於 2024年4月25日回覆
We are thrilled to see how much you enjoyed your recent visit to Hotel Zena! Please come back and see us again on a future trip to the city.

8/10 不錯哦

Jonathan,Dublin

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It’s nice but food and drinks are very expensive. Staff are nice and friendly.
於 2024 年 3 月住了 3 晚
General Manager 於 2024年4月6日回覆
Hello Jonathan,Thank you for choosing Hotel Zena and for sharing your review. We are delighted you enjoyed our wonderful staff. They work hard to ensure our guests have a great stay, so they will be delighted to read your kind comments. Please come see us again someday.Sincerely,Sherry AbediGeneral Manager

10/10 有夠讚

Wendy

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Team Zena 於 2024年4月25日回覆
We are thrilled to see how much you enjoyed your recent visit to Hotel Zena! Please come back and see us again on a future trip to the city.

10/10 有夠讚

Russell

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
All good
於 2024 年 3 月住了 1 晚
General Manager 於 2024年4月6日回覆
Hello Russell,Thank you for being our guest and sharing your short yet wonderful five-star review. We are thrilled you enjoyed your stay at Hotel Zena and look forward to welcoming you back again soon.Sincerely,Sherry AbediGeneral Manager

10/10 有夠讚

Jeff,Henderson

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel was fantastic. Great location to the sites. Very nice people working there as well. Would definitely stay there again.
於 2024 年 3 月住了 3 晚
General Manager 於 2024年4月6日回覆
Hi Jeff,We always enjoy hearing from our guests. It's great to know that our convenient location and friendly staff added to your experience. The next time you're in town, please come see us again at Hotel Zena!Sincerely,Sherry AbediGeneral Manager

8/10 不錯哦

Michelle

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Easy commute and centrally located. Very friendly staff!
於 2024 年 3 月住了 3 晚
General Manager 於 2024年4月6日回覆
Dear Michelle,It's always a pleasure hearing from our guests. We're glad our convenient, welcoming accommodations added to your experience, and we look forward to seeing you again soon.Sincerely,Sherry AbediGeneral Manager

8/10 不錯哦

Christian

情侶出遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is a very nice hotel. Room was clean and comfortable. The bed was super comfortable. I do wish they had hooks to hang towels and more cabinet space for clothing. They are supposed to be eco friendly but how do you inform staff that towels will be reused. The staff is very pleasant and the lobby has a very hip and modern feel. The art work all around the property is very interesting.
於 2024 年 3 月住了 4 晚
General Manager 於 2024年4月6日回覆
Hi, Christian,Thank you for taking the time to leave a review. We are pleased to hear you enjoyed your stay and were able to enjoy our comfortable and clean rooms, which we pride ourselves on being soothing spaces with artful touches. We have passed on your compliments to our team, and hope you'll visit us again soon.Sincerely,Sherry AbediGeneral Manager

10/10 有夠讚

Tracy

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This property was amazing! It had unique rooms, wonderful food, friendly staff and it was exceptionally clean. Within walking distance or metro distance from everything. We loved the shout out it gave to women of influence as well. So much better than a major chain hotel:)
於 2024 年 3 月住了 3 晚
General Manager 於 2024年4月6日回覆
Hi Tracy,It brightens our day to know that you had a fantastic stay with us! From our unique and empowering decor to our delicious offerings and impeccable accommodations, we strive to exceed expectations with every visit. Hopefully, you took full advantage of our fantastic location, and we appreciate you mentioning our proximity to Metro. Thank you for your kind review, and we hope you return soon!Sincerely,Sherry AbediGeneral Manager

6/10 一般般

Richard

情侶出遊
喜歡:整潔度
不喜歡:設施服務
I liked the property feeling and look. I did not like the resort fee that was not mentioned on Expedia. It was explained this is for wifi and anything else we used. We didn’t use the wifi or anything extra in the hotel. The fee I found unnecessary for the price we were paying for the hotel. If anything give it back if it is not used by guests.
於 2024 年 3 月住了 3 晚
General Manager 於 2024年4月6日回覆
Dear Richard,Thank you for taking the time to share your thoughts with us. We are glad you appreciated our environment and ambiance. However, we are disheartened that we were unable to meet all of your expectations. We always strive to ensure we are transparent with fees so if there are any questions regarding this, we would be happy to discuss it with you directly. Meanwhile, we will be sure to share your feedback with our team for improvement. Please visit us in the future for an even better experience. Sincerely,Sherry AbediGeneral Manager

10/10 有夠讚

Miriam,Virginia Beach

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Great staff, very clean and well appointed rooms, and of course excellent dining on premises.
於 2024 年 3 月住了 4 晚
General Manager 於 2024年4月6日回覆
Hi Miriam,It was a pleasure hosting you at Hotel Zena! We're glad our clean, welcoming accommodations and onsite dining impressed you. The next time you're in town, please come see us again.Sincerely,Sherry AbediGeneral Manager

8/10 不錯哦

lydie

家庭旅遊
喜歡:整潔度、員工素質和設施服務
Great location and very friendly staff (ezekiel, and the figtree restaurant staff). The room had some minor issues i would not expect in a 4star hotel though: broken tiles in the bathroom and the ventilation there did not appear to function at all. Minor issues though and we had a great stay.
於 2024 年 3 月住了 3 晚
General Manager 於 2024年4月4日回覆
Hello Lydie,We appreciate you reviewing your stay at Hotel Zena. Our team strives to make each guest feel welcome, so we know Ezekiel will be delighted to read your kind words. Rest assured, our maintenance department will investigate your comments and they are grateful for your feedback. Thank you for highlighting our great location near DC's landmarks and museums, and we hope you had a wonderful time exploring our area. It would be a pleasure to see you again. Sincerely,Sherry AbediGeneral Manager

10/10 有夠讚

Molly

家庭旅遊
喜歡:整潔度和員工素質
Clean rooms, friendly staff, great bartender.
於 2024 年 3 月住了 4 晚
General Manager 於 2024年4月1日回覆
Dear Molly,We're so happy to know that our clean accommodations and friendly team members were the highlights of your stay! Thank you so much for the perfect rating, and we hope to see you again soon. Sincerely,Sherry AbediGeneral Manager

10/10 有夠讚

Alicia

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I want to give a special shout out to the gentleman who was working the desk the day we checked in. He not only gave us all of the information we needed, he upgraded our room for a nice deal and also gave us an extra hour on checkout as a courtesy. Wonderful experience, gorgeous hotel, clean and amazing staff. Definitely will recommend to friends and family and we will be back!
於 2024 年 3 月住了 1 晚
General Manager 於 2024年4月1日回覆
Hi Alicia,Thank you for your kind review and thoughtful recommendation. We're delighted our hospitable team left a memorable impression on you, and we appreciate your kind words about our impeccable hotel. It was truly a pleasure having you as our guest, and we look forward to your return!Sincerely,Sherry AbediGeneral Manager

10/10 有夠讚

Mirjana

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I liked very much cleanness of the hotel. It was convenient location and we were able to walk to the White House and other landmarks. The shampoo, body lotion and cream were organic with very pleasant smell.
於 2024 年 3 月住了 4 晚
General Manager 於 2024年3月29日回覆
Hello Mirjana,Thank you! It was a pleasure welcoming you to Hotel Zena, and we are delighted you enjoyed your stay. We hope our great location, spotless accommodations, and wonderful amenities will keep you coming back on future trips to the area.Sincerely,Sherry AbediGeneral Manager

10/10 有夠讚

RICHARD

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 3 月住了 3 晚
Team Zena 於 2024年4月16日回覆
We are thrilled to see how much you enjoyed your recent visit to Hotel Zena! Please come back and see us again on a future trip to the city.

10/10 有夠讚

Clare

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Extremely clean, staff were so professional and helpful, art work amazing and location perfect. Thank you!
於 2024 年 3 月住了 4 晚
General Manager 於 2024年3月29日回覆
Dear Clare,Thank you for choosing Hotel Zena. We're delighted you found our hotel exceptionally clean and enjoyed the hospitality of our team. It's also wonderful that our thoughtfully curated art and ideal location contributed to your experience. We look forward to welcoming you back soon!Sincerely,Sherry AbediGeneral Manager

10/10 有夠讚

Shannon,Chapel Hill

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Cool hotel and very friendly staff!
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月29日回覆
Dear Shannon,Thank you for sharing your experience at Hotel Zena! We're thrilled you found our hotel excellent and our team top-notch. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable stay!Sincerely,Sherry AbediGeneral Manager

10/10 有夠讚

Tim

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Nice art
於 2024 年 3 月住了 2 晚
General Manager 於 2024年3月29日回覆
Hello Tim,It was a pleasure to welcome you to Hotel Zena, and we thank you for sharing your lovely five-star review. We are delighted you enjoyed our wonderful art and look forward to welcoming you back for another memorable visit.Sincerely,Sherry AbediGeneral Manager