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韋科 - 貝勒英迪格飯店 - IHG 旗下飯店的評分

3.5 out of 5
韋科 - 貝勒英迪格飯店 - IHG 旗下飯店
211 Clay Ave, Waco, TX

評論

9.2

太棒了

10 分，有夠讚；1000 則評論中有 767 則" "
8 分，不錯哦；1000 則評論中有 141 則" "
6 分，一般般；1000 則評論中有 45 則" "
4 分，不太好；1000 則評論中有 17 則" "
2 分，很糟糕；1000 則評論中有 30 則" "

9.6/10

整潔度

9.4/10

員工素質

9.2/10

設施服務

9.6/10

住宿環境和硬體

9.2/10

環保程度

評論

10/10 有夠讚

Jennifer

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful property. Within walking distance of Silos at Magnolia. Lovely bar with great drinks and food.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Cherie，POULSBO

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great place to stay. Close to Baylor University and the Silos.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

argiro

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Would stay here again
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Michael J.

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Sandeep

於 2024 年 3 月住了 1 晚

10/10 有夠讚

richard a

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Property and rooms were clean however if you are in a room with occupants above your room you can hear every footstep..........at least during our stay. The proximity of this hotel to the silos makes it a very attractive place to stay. Would stay there again only maybe request a room on the top floor.
於 2024 年 3 月住了 3 晚

8/10 不錯哦

fancesca

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚

8/10 不錯哦

Cheryl

情侶出遊
喜歡：設施服務
Easy parking, interesting decor, easy checkin. Both remote control s had either semi dead batteries or the batteries were completely corroded. No fun and unsafe. Otherwise amenities were above average.
於 2024 年 3 月住了 1 晚

6/10 一般般

Angela

家庭旅遊
喜歡：整潔度和設施服務
Homeless people wandering and sleeping on the street nearby. WiFi connection was challenging, did not load properly throughout our stay.
於 2024 年 3 月住了 2 晚

10/10 有夠讚

ROBERTO

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Overall nice hotel with wonderful staff. Not much to do near the hotel.
於 2024 年 3 月住了 1 晚

6/10 一般般

Kelly

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This hotel is very clean, staff is friendly. Room had everything we needed, we enjoyed breakfast in the restaurant. My only complaint is the noise, most likely not an issue for all rooms. However being on the 2nd level over the pool area, you get noise of trucks starting at 3AM from the business behind the hotel. Once that noise finally settles down the music from the hotel is turned on over the patio/pool area and comes right into the room by 7AM. Unfortunately both nights we stayed, the noise was really distracting for sleep.
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Jessica

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Close to dinning and shopping!
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Rebecca

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel and location. Staff was lovely.
於 2024 年 3 月住了 2 晚

8/10 不錯哦

Carla

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location, friendly staff and clean rooms. Only complaint would be noise level (room to room noise) and I am not a fan of the window unit AC. I would stay here again with a noise machine.
於 2024 年 3 月住了 1 晚

2/10 很糟糕

Kathryn

不喜歡：員工素質
Refuse to cancel a reservation that was mistakenly made on their end and put through the computer. When I called to at least be nice enough to tell them, this was an accident they could free up the room, the staff was extremely rude. I stayed in the hotel in the hotel is fine, but if you have any kind of issue, I would not recommend their customer service or whoever they have answering the phone either. Spent hundreds of dollars at the restaurant and staying here in the past and will no longer do so
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Chad

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Melodee

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We love this Hotel and stay every time we stay in Waco.
於 2024 年 2 月住了 3 晚

8/10 不錯哦

Brent

喜歡：整潔度和設施服務
Room was a little beat up. Repaired areas hadn’t been painted. Not a 5 star room.
於 2024 年 2 月住了 3 晚

8/10 不錯哦

Jessica

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We could hear the people above us running around all night.
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Jake

於 2024 年 1 月住了 2 晚

10/10 有夠讚

Jordan

於 2023 年 12 月住了 1 晚

10/10 有夠讚

Michael

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚

8/10 不錯哦

Amy

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
LOVED everything about the property except the acoustics & sound control of our room. There's very little insulation from the slightest hallway noises, so we were awakened to families loading up and kids running around. I'd recommend requesting a room at the furthest end of the hallway.
於 2024 年 1 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Convenient location to shop, dine and relax.
於 2023 年 12 月住了 2 晚

10/10 有夠讚

George

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Nancy

喜歡：設施服務
Not much water oressure
於 2023 年 12 月住了 2 晚

10/10 有夠讚

mike

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚

10/10 有夠讚

真實旅客

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 3 晚

10/10 有夠讚

Carrie

於 2023 年 8 月住了 3 晚

4/10 不太好

Katherine

於 2023 年 12 月住了 1 晚

10/10 有夠讚

Karen

於 2023 年 12 月住了 3 晚

2/10 很糟糕

Eric

不喜歡：員工素質
於 2023 年 12 月住了 1 晚
Krystal 於 2023年12月11日回覆
Hi Eric, We are sorry to hear of your poor experience. Do you mind sharing details as to why you did not enjoy your stay with us?

10/10 有夠讚

James

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚

8/10 不錯哦

Heather

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
great stay
Liked the hotel a lot- location was good, parking was easy, staff were great. Everything was clean and up to date. My only complaint was that we really struggled with the wi-fi. Never were able to connect our devices to the wifi, but definitely not the end of the world.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Marilyn

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The rooms, gym, pool, and service where all great!
於 2023 年 11 月住了 1 晚
Robert S. 於 2023年11月29日回覆
Thank you for your kind review! We're glad you enjoyed your stay.

10/10 有夠讚

Courtney

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
This is and was our favorite hotel stay on our trip! We stayed in 5 seperate hotels on our road trip to and from Texas. Both my husband I said we loved our room! It was just a homey feel, very clean and the room is spacious with a very large bathroom as well. The bed was comfortable and plenty of pillows for both of us. We absolutely enjoyed the restaurant and bar just steps away from the room! Parking wasn’t an issue, we walked to dinner and had an amazing time at Magnolia! We would definitely stay here again! Hands down!
於 2023 年 11 月住了 1 晚
Robert S. 於 2023年11月29日回覆
Thank you for your perfect rating and kind words! We can't wait to welcome you back for another stay in the future!

10/10 有夠讚

Steven

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel and location.
於 2023 年 11 月住了 4 晚
Robert S. 於 2023年11月29日回覆
Thanks for being a valued guest!

10/10 有夠讚

Karina

喜歡：整潔度、員工素質和住宿環境和硬體
The front desk staff was kind, but did not know anything about transportation or the “small things”
於 2023 年 11 月住了 3 晚
Robert S. 於 2023年11月27日回覆
Thank you for taking the time to share your positive feedback and for awarding us a perfect 5 out of 5 rating. We greatly appreciate your kind words about the front desk staff's kindness.Your comments about the staff's knowledge on transportation and the "small things" have been noted. We apologize for any inconvenience this may have caused during your stay. Rest assured, we will address this internally and provide additional training to ensure that our team is well-informed about all aspects of guest services.Thank you once again for choosing to stay with us.

10/10 有夠讚

Matt

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 2 晚
Robert S. 於 2023年11月21日回覆
We're thrilled to hear you enjoyed your time at our hotel! Your positive feedback means the world to us. Come back and visit us again soon!

10/10 有夠讚

Jennifer

於 2023 年 11 月住了 1 晚
Robert S. 於 2023年11月21日回覆
We're so glad you had a fantastic stay!

10/10 有夠讚

Marilea

於 2023 年 11 月住了 2 晚

10/10 有夠讚

Alejandro，Real Esmeralda

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property is great, clean and well located
Robert S. 於 2023年11月14日回覆
We're thrilled to hear you enjoyed your time at our hotel!

10/10 有夠讚

Dennis

家庭旅遊
The staff and accommodations were EXCELLENT!!!
於 2023 年 10 月住了 2 晚
Robert S. 於 2023年11月14日回覆
Your positive feedback means the world to us. Come back and visit us again soon!

10/10 有夠讚

Jean-Luc，Atlanta

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 1 晚
Robert S. 於 2023年11月14日回覆
We're so glad you had a fantastic stay!

10/10 有夠讚

jalal

喜歡：整潔度、員工素質和住宿環境和硬體
Front desk guest Leah she was awesome. The restaurant Server and Bartander’s were amazing as well.
於 2023 年 10 月住了 1 晚
Robert S. 於 2023年11月14日回覆
Thank you for choosing us and for your glowing review! We're thrilled to have exceeded your expectations. Looking forward to your next visit!

10/10 有夠讚

Kayla

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Love coming here every year for my conference at Baylor! I always look forward to breakfast to see my favorite waiter/bartender. He’s great! The room is nice and clean and I always enjoy my stay. Thank you
於 2023 年 9 月住了 1 晚
Robert S. 於 2023年11月14日回覆
Thank you for your kind words! We're delighted to hear you had a wonderful stay with us.

8/10 不錯哦

Matthew

家庭旅遊
Very good hotel. Room was clean and staff was very friendly. All the amenities you’d want, but not an ideal location for walking distance to restaurants, etc. aside from that, I’d definitely recommend this hotel.
於 2023 年 9 月住了 1 晚
Robert S. 於 2023年11月14日回覆
Thank you for choosing us and for your wonderful review!

8/10 不錯哦

Sandra

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The staff was very friendly Enjoyed the flavored water in lobby everyday WiFi was terrible unfortunately
於 2023 年 9 月住了 3 晚
Robert S. 於 2023年9月26日回覆
We're so glad you had a fantastic stay! Your kind words mean a lot to us. Although your time with the Wifi was troubling we apologize for this issue. We hope to have you back soon!

10/10 有夠讚

Margaret

於 2023 年 9 月住了 2 晚
Robert S. 於 2023年11月14日回覆
We're so glad you had a fantastic stay!

10/10 有夠讚

Jonathan

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 3 晚
Robert S. 於 2023年9月16日回覆
We're so glad you had a fantastic stay. We can't wait to host you again in the future!