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Reviews of San Jiang Grand Hotel

3.5 out of 5
San Jiang Grand Hotel
International Trading Centre, T2 Road, Sikhottabong District, Vientiane, Vientiane Prefecture

Reviews

7.2

Good

Rating 10 - Excellent. 7 out of 43 reviews" "
Rating 8 - Good. 20 out of 43 reviews" "
Rating 6 - Okay. 10 out of 43 reviews" "
Rating 4 - Poor. 3 out of 43 reviews" "
Rating 2 - Terrible. 3 out of 43 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dafei

Liked: Cleanliness, staff & service, property conditions & facilities
👌
Stayed 2 nights in Apr 2024

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
During the heat it was a great refuge.
Stayed 2 nights in Apr 2024

2/10 Terrible

Ozgurcan

Disliked: Cleanliness, staff & service
Stayed 7 nights in Apr 2024

6/10 Okay

Antonin

Stayed 2 nights in Nov 2023

6/10 Okay

Joseph

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is clean for the most part. shower needs to be more clean and not have stains. Smells like smoke. Seems a bit shady, so needs to really set some new policies to make it nicer. IE: No smoking inside
Stayed 1 night in Aug 2023
Response from Ms Somsanit on 2023/9/27
Tank you so much sir for your comment it very useful for us and we will try to do as your recommend thank you again to choose our hotel for your trip.

8/10 Good

Chung Leng

Traveled with group
Liked: Cleanliness, staff & service
Look good overall
Stayed 1 night in Apr 2023

2/10 Terrible

Noy

Traveled with family
Disliked: Amenities, property conditions & facilities
Property seemed ok until you check into your room and find out the toilet and shower don’t work properly. And than on the table is a escort ad for entertainment with condoms next to the bed. Not for me
Stayed 3 nights in Apr 2023

8/10 Good

Umme

Stayed 1 night in Mar 2023

8/10 Good

mateo

Stayed 1 night in Feb 2023

4/10 Poor

Kellie

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Towels didn’t look clean- room smells smoking when it’s a non smoking room. Spa room was dirty. Massager we’re not properly train on how to massage.!

8/10 Good

Michael, Niagara-On-The-Lake

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Located in a shopping area with a lots of back lanes to get in and out of hotel.
Stayed 1 night in Dec 2022

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay here, the staff are very friendly and helpful. Most do not speak English well, but try hard to understand. The area is okay but there isn't much to do unless you go about 4 miles away. Fortunately tuk-tuks are only $3 so not expensive. I was impressed with Laos, my first time here and it was very enjoyable.

8/10 Good

Ping

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Ping

Stayed 3 nights in Nov 2022

8/10 Good

Paul

Liked: Cleanliness, staff & service
A kind of Chinese run hotel. The young girl behind reception was so nice and friendly. But the restaurant was shut. I had a small bag of laundry done and it was almost the cost of the room for one night. Nothing around the area.
Stayed 2 nights in Oct 2022

8/10 Good

Mengka

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities like shower slipper, and hair dryer are great. TV not operable with anything to watch. Hard to understand remote controls of A/C and TV in Chinese characters.
Stayed 1 night in Aug 2022

6/10 Okay

Mathew

Traveled with group
Liked: Cleanliness, staff & service, amenities
Everything was good except there's no breakfast. There was a lot of ants but i guess that's normal.
Stayed 1 night in Jun 2022

4/10 Poor

Ho

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a 4 star hotel standard. I book a business room with king bed but the staff told me dont have.
Stayed 13 nights in Aug 2021

8/10 Good

Ooi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

6/10 Okay

Prasert

Liked: Room comfort
Stayed 1 night in Jun 2019
Response from Ms Nit on 2019/6/20
Thank you to chose our hotel for your trip, and your welcome back to stay with us again, wish for you and your family always be healthy and lucky.

10/10 Excellent

Jamal, Maryland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and reasonably priced. The food was excellent!
Stayed 6 nights in Jun 2019
Response from Ms Nit on 2019/6/20
Thank you to chose our hotel for your trip, and your welcome back to stay with us again, wish for you and your family always be healthy and lucky.

8/10 Good

Ooi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Ms Nit on 2019/6/3
Thank you to chose our hotel for your trip and your welcome back to stay with us again,wish you and your family always be lucky

8/10 Good

YI

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2019
Response from Ms Nit on 2019/6/3
Thank you to chose our hotel for your trip and your welcome back to stay with us again,wish you and your family always be lucky

8/10 Good

Rupert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel. A bit removed from restaurant area.
This primarily a hotel used by business people. It is a bit removed from restaurant area. Airport pickup was prompt and shuttle delivered me back on time.
Stayed 1 night in Oct 2018
Response from Ms Nit on 2019/6/3
Thank you to chose our hotel for your trip and your welcome back to stay with us again,wish you and your family always be lucky

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Close to airport
Termites. Near my ear when sleeping. Pretty creepy. Not a lot of English speakers... but helpful when they understood.
Stayed 1 night in Mar 2018
Response from Ms Nit on 2019/6/3
Thank you to chose our hotel for your trip and your welcome back to stay with us again,wish you and your family always be lucky

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
A bit of China in Laos
Very chinese, not at all what I was expecting. The hotel was about 3km from the night markets but there is not much to do around the hotel itself. The breakfast is very Chinese so expect a different culinary experience. Good value for money though.
Response from Ms Nit on 2019/6/3
Thank you to chose our hotel for your trip and your welcome back to stay with us again,wish you and your family always be lucky

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good looking employees with good attitude
Clean rooms even when u make a big mess puking everywhere
Response from ms Nit on 2019/6/3
Thank you to chose our hotel for your trip and your welcome back to stay with us again,wish you and your family always be lucky

2/10 Terrible

koi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommend for non smoking people. It was very smelly of smoking.
Response from Ms Nit on 2019/6/3
Thank you to chose our hotel for your trip and your welcome back to stay with us again,wish you and your family always be lucky

8/10 Good

Mr.Thongbai

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Gregory

Stayed 1 night in Nov 2022

6/10 Okay

배

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
중국계열인줄은 알았는데 진짜 다 중국인이더라구요 혼자갔는데 쳐다보고 그래서 무서웠어요. 체크인을 하는데 뭐가 확인이 안되는지 말도 안해주고 직원들끼리 얘기하고 십분은 걸린거같네요. 화장실엔 남이 쓰다 만 칫솔이 그대로 있었어요.
Stayed 1 night in Mar 2019
Response from Ms Nit on 2019/6/3
Thank you to chose our hotel for your trip wish you and your family always be lucky.

6/10 Okay

BYUNGGEN

Liked: Staff & service
간단한 화장품이 없고 불필요한 유료 음료만 잔뜩이고 가격대비 그저 그렇다 조식이 10달러 비싼편이다 라오스 물가 대비
Stayed 6 nights in Jan 2019
Response from ms Nit on 2019/6/3
Thank you to chose our hotel for your trip and your welcome back to stay with us again,wish you and your family always be lucky

10/10 Excellent

yutaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
空港に近くリーズナブルホテル 空港へ送迎は　ダイヤは無く依頼すればＯＫ空港迄６～７分です チィックインは親切で翻訳スマホでスムーズな対応でした　私は日本語オンリーです デボジツトはクレジットカードNGで現金US$のみ　室内は広く清潔ですアメニティーは髭剃り
Stayed 2 nights in Sep 2018
Response from Ms Nit on 2019/6/3
Thank you to chose our hotel for your trip and your welcome back to stay with us again,wish you and your family always be lucky

8/10 Good

Hae Geun

Liked: Cleanliness, staff & service, room comfort
산지앙 4박5일
중국계 호텔로 영어 대화는 쉽지 않아도 가능하고 가격대비 좋아요 대신 밤에 시내로 나가는게 불편함 (음식은 좀 아쉬움)
Stayed 3 nights in May 2018
Response from Ms nit on 2019/6/3
Thank you to chose our hotel for your trip and your welcome back to stay with us again,wish you and your family always be lucky

8/10 Good

Sun young

Liked: Staff & service, property conditions & facilities, room comfort
2류관광호텔같지만친절했던호텔
중국풍호텔이며주변에관광할것이없다.산정호수콘도느낌..호텔직원중에영어가가능한사람이별로없다.공항까지의무료픽업서비스는만족스럽다
Response from Ms Nit on 2019/6/3
Thank you to chose our hotel for your trip and your welcome back to stay with us again,wish you and your family always be lucky

10/10 Excellent

seongkwun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Ms Nit on 2019/6/3
Thank you to chose our hotel for your trip and your welcome back to stay with us again,wish you and your family always be lucky

6/10 Okay

Woo Sung

Liked: Room comfort
Disliked: Staff & service
가격대비 괜찮음
Response from Ms Nit on 2019/6/3
Thank you to chose our hotel for your trip and your welcome back to stay with us again,wish you and your family always be lucky

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2017
Response from Ms nit on 2019/6/3
Thank you to chose our hotel for your trip and your welcome back to stay with us again,wish you and your family always be lucky

4/10 Poor

lik, 日本

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホテルの中は中国でした
ルームサービスの案内、テレビのチャンネル、ロビーの観光案内のパンフレット等、基本的に中国語。 立地的に、街の中心からはだいぶ離れており、空港の近く。なので、空港付近での宿を探している方には良いと思う。 禁煙の部屋をお願いしていたが、部屋がタバコ臭くて喉が痛くなった。したがって、非喫煙者にはおすすめしない。 部屋の窓の取っ手がぐらついており、開け閉めすると壊れそうで怖かった。 スタッフの質に開きがある。 ベッドは硬い。 朝食も、中華はおいしいが、パンなどはあまりおいしくない。 値段との釣り合いを考えても、あまりよいとは思えなかった。
Response from Ms Nit on 2019/6/3
Thank you to chose our hotel for your trip and your welcome back to stay with us again,wish you and your family always be lucky

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt og meget kinesisk hotel
Vi søgte og fandt dette hotel. Vi regnede ikke med det store til den pris. Vi blev dog meget positivt overrasket. Rent luksus i forhold til vores forventninger. Stort og lækkert værelse, godt badeværelse, god pool og dejlig (meget kinesisk) morgenmadsbuffet med rigeligt udvalg. Vi tror årsagen til den billige pris er beliggenhed. Det ligger i det lokale Chinatown og ikke mange tuk-tuk chauffører kendte hotellet. Området er også ret kedeligt. Men har man ikke noget imod tuk-tuk frem og tilbage til byen (5-10 min.), er det glimrende. :-)
Response from Ms Nit on 2019/6/3
Thank you to chose our hotel for your trip and your welcome back to stay with us again,wish you and your family always be lucky

6/10 Okay

Yoo Heung

가성비가 떨어짐.중국인이 모인 곳에있어 중국말 할줄알면 유리할듯.
Response from Ms Nit on 2019/6/3
Thank you to chose our hotel for your trip and your welcome back to stay with us again,wish you and your family always be lucky

8/10 Good

นัด, นนทบุรี

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
เดินทางไปลาว
Response from Ms Nit on 2019/6/3
Thank you to chose our hotel for your trip and your welcome back to stay with us again,wish you and your family always be lucky