Dear Yuan, Thank you for the review. We are sorry to see that your stay with us did not fully meet your expectations. We hope to have the chance to welcome you again in the future. With warm regards from Vienna and SERVUS from the Park,

Dear Siyuan Thank you for taking the time to review your stay at the Hilton Vienna! Warm regards

Dear Shuo-Ju, We are glad you overall enjoyed your stay with us and hope to welcome you soon again at Hilton Vienna. Kind regarding, Jia Min Wu, Guest Service Center

Dear Chunhui, Thank you for taking the time to write a review regarding your recent stay at Hilton Vienna. Further to your comment regarding the room temperature, I wish to apologize for any inconveniences this may have caused. Please rest assured that I have forwarded your information to the respective department in order to avoid such re-occurrences in the future. Kindly allow me to add, that you are more than welcome to contact the Front Desk whenever such a problem arises. I truly hope you will give us the chance to prove that we are indeed better hosts and I would be more than delighted to welcome you as our guest again in the near future. Best regards, Jia Min Guest Service Center Supervisor

Dear Cecilia, thank you for taking the time to write a review after your recent visit. I was delighted to read that you have had a positive visit to our hotel and look forward to welcoming you back again soon. Best regards, Jia Min Guest Service Center Supervisor

Dear Guest, thank you for reviewing Hilton Vienna and we´re looking forward to welcome you back in the future. Best regards, Jia Min Guest Service Center Supervisor

Dear Guest, Thank you for taking the time to write a review about your recent stay with us. I regret to hear your stay with us did not really live up to your expectations. Especially your comment of our team members is very disappointing. Please accept my apologies and rest assured that we will discuss your comment with our team as such occurrences do not reflect the high service quality I expect from my team and wish to provide our guests. Thank you once again for your valuable time and comments. I understand that all explanations may not help to undo the experiences made nor the impression received. Nevertheless, I truly hope you will give us the chance to prove that we are indeed better hosts and I would be very happy to welcome you again in the near future. Best regards, Jia Min Guest Service Center Supervisor

Dear Chi Hua, thank you for reviewing Hilton Vienna, we´re looking forward to welcome you back in the future. Best regards, Jia Min Guest Service Center Supervisor

Dear Guest, Thank you for taking the time to write a review about your recent stay with us. Regarding the charges for internet, let me kindly explain that we do have an option of complimentary internet if you are a part of our free Hilton Honors Loyalty program and we offer complimentary WiFi in public areas. We truly hope that the rest of your stay was to your satisfaction and we look forward of welcoming you back soon. I hope to have the pleasure of welcoming you back again soon! Best regards, Jia Min Guest Service Center Supervisor

Dear kei, Thank you for sharing your positive experience with us! We're thrilled to hear that you found our hotel to be clean, enjoyed the lovely view, and savored our delicious breakfast offerings. Your feedback motivates us to maintain our high standards and continue providing exceptional experiences for all our guests.We hope to have the pleasure of welcoming you back soon for another enjoyable stay.Best regards and SERVUS from the Park

Dear Takehiko, thank you very much for your nice feedback. We are truly pleased to read that your stay with us met all your expectations and you had such a pleasant time at Vienna. It will be a pleasure to share your great feedback with our entire team. We are very much looking forward to your next stay at the Hilton Vienna Park.Best regards, Your Hilton Vienna Park Team

Dear Michael,Thank you for your recent stay and taking the time to give us a great rating.We are glad to hear that you had a nice stay with us and liked especially our location.We look forward to welcoming you again in the future.Kind regards,Your Hilton Vienna Park Team

Dear Eric,Thank you for allowing us to be your host. We are very happy that you had a pleasant stay with us. We are already looking forward to your next visit.Best regards, Hilton Vienna Park

Dear Hamed,thank you very much for sharing your review on Expedia.It was our pleasure to welcome you to Vienna as our guest and we are glad to hear that you had a pleasant time with us. Your detailed feedback is much appreciated and we will use your comments to further improve our service as your host - thank you!Dear Hamed, the whole team would be happy to welcome you back for future visits to our city!Best regards and Servus, your Hilton Vienna Park Team

Dear Adem,We're thrilled to hear you enjoyed your stay and appreciated the great location, view, and amenities. Your feedback is valuable to us, and we apologize for any inconvenience during check-in. We look forward to welcoming you back soon to your favorite hotel in Vienna!Best Regards,Hilton Vienna Park