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桑塔基婭拉飯店的評分

4.5 out of 5
桑塔基婭拉飯店
Santa Croce 548, Venice, VE

評論

9.2

太棒了

10 分，有夠讚；187 則評論中有 135 則" "
8 分，不錯哦；187 則評論中有 32 則" "
6 分，一般般；187 則評論中有 9 則" "
4 分，不太好；187 則評論中有 8 則" "
2 分，很糟糕；187 則評論中有 3 則" "

9.6/10

整潔度

9.2/10

員工素質

8.8/10

設施服務

9.2/10

住宿環境和硬體

9.2/10

環保程度

評論

10/10 有夠讚

Hoi Yee

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Spacious room, nice breakfast, friendly staff

2/10 很糟糕

Clare

家庭旅遊
喜歡：整潔度
不喜歡：員工素質和設施服務
Location for the bus station was perfect. There was no view from the bedroom as 3/4 of each window was bricked up by a pre existing wall. We only wanted to stay one night but had no option to buy only one night so had to pay for two. There was no provision for breakfast before 07{15 and our bus left at 07:00. There was a very nice coffee machine in the room but no way to boil water for tea so no tea available or milk. I reported a problem with the air conditioning and the girl on the desk said she would make a note and wrote it down. That is all she did and no one came about it so room was very warm. Room was good and nice shower room
於 2024 年 4 月住了 2 晚

8/10 不錯哦

Eddy

於 2024 年 1 月住了 2 晚

8/10 不錯哦

Sylvie

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We arrived from the Venice Airport by bus and found it very easy and convenient to locate the hotel. However, it is a very busy area because it is the only area accessible by car. It is also very close to the train station e.g. 5 minutes distance walk. You can easily get back to the hotel from anywhere in Venice by following the direction to the train which makes it less stressful to navigate Venice. The room was comfortable for three people but did not have blinds to account for daylights, it had see through linen. We may have missed something?? You can also buy coffee and croissant close by at a reasonable price.
於 2023 年 12 月住了 4 晚

4/10 不太好

Samantha

喜歡：整潔度
不喜歡：員工素質
於 2023 年 11 月住了 1 晚

8/10 不錯哦

ASO

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚

6/10 一般般

Kunhee

Overall just a mediocre experience at the hotel. Very small hotel with only 1 lady for housekeeping service. We had to be very proactive to make sure our room got cleaned. Unfortunately I didn't find hotel staffs to be particularly attentive or friendly. Location wise it is unbeatable.
於 2023 年 12 月住了 4 晚

10/10 有夠讚

Hao

10/10 有夠讚

sheila

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

10/10 有夠讚

Laurie Fiori

Excellent
Excellent hotel perfectly located to get to the airport
於 2023 年 12 月住了 1 晚

8/10 不錯哦

Reta

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The cost of the breakfast was very pricy. The ad indicated a restaurant, but that was only for breakfast.
於 2023 年 11 月住了 4 晚

10/10 有夠讚

Janel M

於 2023 年 11 月住了 1 晚

4/10 不太好

Ryan

喜歡：整潔度、設施服務和住宿環境和硬體
Very noisy room with location.
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Clay

Very pleasant stay and convenient to train station
於 2023 年 11 月住了 2 晚

10/10 有夠讚

Alisa

於 2023 年 10 月住了 1 晚

10/10 有夠讚

David

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing
Stunning hotel in a great location. Staff were friendly and courteous. Superb clean room overlooking the Grand Canal. Breakfast was amazing served by the most polite and attentive staff. Would recommend to anyone
於 2023 年 10 月住了 3 晚

10/10 有夠讚

Keith and Cheryl

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Not only was the property beautiful and the staff accommodating, but it was centrally located to walking the surrounding area. We loved our view of the canal! Thank you for a lovely stay, we would stay there again if we get back to Venice!
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Suzanne

喜歡：整潔度、員工素質和住宿環境和硬體
Great
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Gene

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
First class everything. A great way to end out two week stay in Italy.
於 2023 年 10 月住了 2 晚

10/10 有夠讚

Paul

喜歡：員工素質和住宿環境和硬體
Perfect and close to the train.
於 2023 年 10 月住了 1 晚

4/10 不太好

Timothy

於 2023 年 9 月住了 2 晚

10/10 有夠讚

Armando

於 2023 年 9 月住了 1 晚

10/10 有夠讚

Laurie

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hotel Santa Chiara is in a very convenient location, particularly for those traveling with large luggage. Trains and taxis are easily accessible, and the area is a bit more quiet than the more central area of Venice. The hotel is beautifully appointed and the staff are very friendly and efficient. They made me feel very well taken care of during my stay.
於 2023 年 9 月住了 2 晚

8/10 不錯哦

Tim

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 2 晚

4/10 不太好

Debbie

情侶出遊, 團體旅遊
喜歡：整潔度
不喜歡：員工素質和住宿環境和硬體
The room, for which a premium was paid to have a canal view, while very nice was NOT maintained commensurate with the charges. Shower heads, while multiple for a relaxing experience, created a flood in the bathroom such that they could not be used. There was a recessed light hanging from the bathroom ceiling over the shower, with exposed wires. NO shirt/dress hangers in the closet. Despite confirming so ahead of arrival, toiletries did not include conditioner upon check-in. The air conditioning did NOT work and we were given a hard time about wanting to move to another room. When moved into the second room after the AC didn't work, the tub did not drain properly. The location was very NOISY with street noise & noise of patrons at the outdoor seating area/bar. The guest services person at check out was rude and did not provide the same level of friendly service as those who proceeded his shift.
於 2023 年 9 月住了 2 晚

10/10 有夠讚

françois

於 2023 年 9 月住了 2 晚

10/10 有夠讚

Enrique

於 2023 年 8 月住了 2 晚

10/10 有夠讚

Joan

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Wonderful Venezia
Great hotel so conveniently located so that you don’t have to drag you luggage over bridges. We we upgraded to a grand canal view and that made our 2 day stay even more wonderful in a city that is like no other in the world. :)) Gracie Mille!!
於 2023 年 8 月住了 2 晚

10/10 有夠讚

Lee Ellis

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 1 晚

10/10 有夠讚

chris

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 1 晚

10/10 有夠讚

Angel L

喜歡：整潔度、員工素質和住宿環境和硬體
.
於 2023 年 7 月住了 2 晚

6/10 一般般

Mason

於 2023 年 7 月住了 2 晚

8/10 不錯哦

koorosh

於 2023 年 7 月住了 2 晚

8/10 不錯哦

Teri

於 2023 年 7 月住了 2 晚

8/10 不錯哦

ahmed

喜歡：整潔度、員工素質和住宿環境和硬體
Clean place, close car park, very good option
於 2023 年 7 月住了 2 晚

10/10 有夠讚

Susanne

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The hotel staff was extremely nice and helpful. We were happy to stay somewhere close to the train station and this was a great choice for us.
於 2023 年 6 月住了 2 晚
Lorenzo 於 2023年6月28日回覆
Dear Susanne, Many thanks for having preferred us and for your great review We' re glad you enjoyed your stay at the Santa Chiara and hope to host you again in the future Kind regards

10/10 有夠讚

Wendy

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
This hotel is right on the Grand Hotel and the only one accessible by car. We loved everything about it
於 2023 年 6 月住了 1 晚
Lorenzo 於 2023年6月28日回覆
Dear Wendy, Many thanks for having preferred us and for your great review We' re glad you enjoyed your stay at the Santa Chiara and hope to host you again in the future Kind regards

10/10 有夠讚

marguerite

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Staff went above and beyond for us. Free room upgrade for 2 of our four rooms. Plus got us to the airport when the taxi system in Venice failed us. We were a large family group and they were amazing. Rooms were beautiful! Position was busy near the bus terminals but the whole of Venice is busy. Plus our cab dropped us right to our door which we really appreciated when we saw people rolling suitcases along busy cobbled footpaths. I would definitely recommend this beautiful hotel.
於 2023 年 6 月住了 2 晚
Lorenzo 於 2023年6月28日回覆
Dear Marguerite, Many thanks for having preferred us and for your great review We' re glad you enjoyed your stay at the Santa Chiara and hope to host you again in the future Kind regards

10/10 有夠讚

Philip

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very Enjoyable Stay
Beautiful hotel, situated near both train and bus station. Very nice and accommodation staff, rooms were well kept nice and clean. Breakfast was a little standard but was good enough for a persons needs, and again the staff were excellent and accommodating for breakfast. If I was going back to Venice, I will definitely try and stay at this hotel again.
於 2022 年 12 月住了 4 晚
Lorenzo 於 2023年6月28日回覆
Dear Philip, Many thanks for having preferred us and for your great review We' re glad you enjoyed your stay at the Santa Chiara and hope to host you again in the future Kind regards

10/10 有夠讚

Jennifer

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 5 月住了 2 晚
Lorenzo 於 2023年6月28日回覆
Dear Jennifer, Many thanks for having preferred us and for your great review We' re glad you enjoyed your stay at the Santa Chiara and hope to host you again in the future Kind regards

10/10 有夠讚

Richard

於 2023 年 5 月住了 1 晚
Lorenzo 於 2023年6月28日回覆
Dear Richard, Many thanks for having preferred us and for your great review We' re glad you enjoyed your stay at the Santa Chiara and hope to host you again in the future Kind regards

10/10 有夠讚

Lisa

喜歡：整潔度、員工素質和住宿環境和硬體
This is a beautiful hotel very close to the train station. It is well managed, very clean, quiet and next to the water taxis and other Venice transportation links. We stayed in room 105, so perfect with a balcony overlooking the canal and other river commutes as well as a beautiful park across the bridge. Breakfast is delicious, they have a bar, and many lounges that you can relax in. A perfect property, walkable to everything.
於 2023 年 5 月住了 3 晚
Lorenzo 於 2023年6月28日回覆
Dear Lisa, Many thanks for having preferred us and for your great review We' re glad you enjoyed your stay at the Santa Chiara and hope to host you again in the future Kind regards

2/10 很糟糕

Roy

於 2023 年 5 月住了 2 晚

10/10 有夠讚

Virad

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very convenient location, close to water taxi, train and bus station. Can’t beat that. Definitely expensive :(
於 2023 年 4 月住了 4 晚
Lorenzo 於 2023年6月28日回覆
Dear Virad, Many thanks for having preferred us and for your great review We' re glad you enjoyed your stay at the Santa Chiara and hope to host you again in the future Kind regards

8/10 不錯哦

Yesim

喜歡：員工素質、住宿環境和硬體和客房舒適度
disappointment
It didn't meet my expectations, we went for the honeymoon vacation, unfortunately we were not satisfied with the breakfast, the room cleaning, the internet wifi, the bad bed. Two separate beds were put together, it hurt our back. We stayed in the suite room, but they didn't make a single gesture to deserve that fee for our honeymoon. They didn't even put a flower. for us. The breakfast service was always wrong and wrong. Suite 402 room is dark and boring, because the blinds don't open, I wouldn't recommend it to anyone.
after room cleaning
於 2023 年 4 月住了 3 晚

8/10 不錯哦

Baktha，Princeton

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 4 月住了 2 晚

10/10 有夠讚

Joseph

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
We were repeat guests because the overall conditions were outstanding and will return in the future
於 2023 年 4 月住了 2 晚
Lorenzo 於 2023年6月28日回覆
Dear Joseph, Many thanks for having preferred us and for your great review We' re glad you enjoyed your stay at the Santa Chiara and hope to host you again in the future Kind regards

10/10 有夠讚

W Gill

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A great home base for visiting Venice.
Beautiful location on the Grand Canal. Easy walk to the major sites. If I came back I would pay the extra for a canal view room. Our room looked out on the bus lot which could be noisy at times.
View of the Grand Canal from just outside the hotel.
於 2023 年 3 月住了 4 晚

10/10 有夠讚

Peter

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 3 月住了 3 晚
Lorenzo 於 2023年6月28日回覆
Dear Peter, Many thanks for having preferred us and for your great review We' re glad you enjoyed your stay at the Santa Chiara and hope to host you again in the future Kind regards

10/10 有夠讚

Cesar Jose

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excelente localização, suite na cobertura com terraço absolutamente linda , o cafe da manha nao esta a altura do Excelente hotel, poucas opções ovos oleosos , o hotel merecia um cafe da manha digno . Mas o hotel é muito recomendável e a equipe é muito amável
於 2023 年 3 月住了 5 晚