住宿入口

雲水之都的評分

5 out of 5

評論

9.8

好極了

10 分,有夠讚;118 則評論中有 103 則" "
8 分,不錯哦;118 則評論中有 12 則" "
6 分,一般般;118 則評論中有 2 則" "
4 分,不太好;118 則評論中有 1 則" "
2 分,很糟糕;118 則評論中有 0 則" "

10/10

整潔度

10/10

員工素質

9.2/10

設施服務

9.8/10

住宿環境和硬體

9.6/10

環保程度

評論

8/10 不錯哦

hong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 2 晚
The Palazzo Venart team 於 2019年12月26日回覆
Dear hong, thanks for taking the time to share your recent experience at Palazzo Venart. We are glad to read that you had a pleasant stay with us. Looking forward to welcoming you back soon, Best regards

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good!
早餐和房間露台景觀都很好!
於 2019 年 8 月住了 1 晚
The Palazzo Venart team 於 2019年9月1日回覆
Dear Guest, thanks for taking the time to share your recent experience at Palazzo Venart! We are glad to know that you fully enjoyed your stay with us! Looking forward to welcoming you back in Venice! Kindest regards

10/10 有夠讚

Kathleen

團體旅遊, 家庭旅遊
I rarely leave reviews but this place was amazing. Quiet ambiance in noisy Venice!! Perfect staff, room, service! A lovely stay!! Kathleen
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Andrei

喜歡:整潔度、員工素質和住宿環境和硬體
Very good
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Kathleen

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
c
於 2024 年 3 月住了 3 晚

10/10 有夠讚

Tracy

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A beautiful hotel, small, quiet and excellent staff who cant do enough for you. A tranquil place to stay in a busy city.
於 2024 年 3 月住了 2 晚
Luana Mazzega - General Manager 於 2024年3月13日回覆
Dear Tracy,I cannot thank you enough for this very positive review and comments on your recent stay.I am glad you've enjoyed it and we all can't wait to welcome you back again.Take care until the next time we meet.Luana MazzegaGeneral Manager

10/10 有夠讚

Josh

於 2023 年 12 月住了 2 晚

10/10 有夠讚

david

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Palazzo Venart provides a royal experience!
Beautiful boutique hotel with a super friendly staff providing exceptional service! Is such a fun place to stay in Venice because it has the spirit of Venice! We will come back again and again!
於 2023 年 11 月住了 3 晚
Luana Mazzega - General Manager 於 2023年12月17日回覆
Dear David,Thank you so much for taking the time to share your wonderful experience at Palazzo Venart! We are delighted to hear that you enjoyed a "royal experience" at our beautiful boutique hotel. Our team is dedicated to providing exceptional service, and it warms our hearts to know that you found our Staff to be friendly. It's also fantastic to know that you felt the spirit of Venice during your stay at our Palazzo!We can't wait to welcome you back again. Warm regards and happy holidays,Luana MazzegaGeneral manager

10/10 有夠讚

Aemun Salam

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely stay- beautiful hotel and felt like you had the whole place to yourself. The staff and service were all exceptional- wouldn’t be able to fault a thing.
於 2023 年 11 月住了 3 晚
Luana Mazzega - General Manager 於 2023年11月10日回覆
Dear Aemum Salam,I am happy to read your very positive review.We hope to have you in Venice again in a not too distant time.Best wishes,Luana MazzegaGeneral Manager

10/10 有夠讚

Kevin

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing stay
It’s like having your own private palace in Venice!
於 2023 年 10 月住了 2 晚
Luana Mazzega - General Manager 於 2023年11月10日回覆
Hi Kevin,thanks for sharing your impression on your recent stay. We are happy your loved your stay at your private palazzo!Hope to see you again,Luana MazzegaGeneral Manager

10/10 有夠讚

Julia

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Gerry

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Great for area
於 2023 年 9 月住了 2 晚
Luana Mazzega - General Manager 於 2023年10月12日回覆
Grazie Gerry,I am happy to know you loved our neighborhood.We wish to thank you very much for your comemnt.Very best wishes,Luana MazzegaGeneral Manager

10/10 有夠讚

Mike

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The best hotel we have ever stayed in. Way beyond the Ritz, Four Seasons or any other five star hotel or resort. From riding up in a water taxi to their private dock to walking through a garden to get to the lobby so beautiful. The room was charming with a roof top terrace. Waking to church bells having breakfast in the garden of the courtyard everyday was just perfect. The staff went beyond perfect. The manager was a delight. I have no complaints. The area is safe and eating was no problem the staff recommends anything you need. Perfect stay. We should have booked a longer visit.
於 2023 年 9 月住了 4 晚
Luana Mazzega - General Manager 於 2023年9月16日回覆
Dear Mike,thank you for your visit. It was a great pleasure meeting you.As you mentioned you should have stayed longer... we can't wait to have you back soon.Ciao,Luiana MazzegaGeneral Manager

10/10 有夠讚

Mark

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was very helpful and accommodating with assistance and arranging tours and transportation. We will definitely stay there when visiting Venice again and recommend to others planning to visit Venice.
於 2023 年 8 月住了 2 晚
Luana Mazzega - General Manager 於 2023年9月16日回覆
Dear Mark,I am happy to know your stay went well and you appreciated our Staff atentivness and some of the services provided.See you soon again in Venice,Luana Mazzega General Manager

10/10 有夠讚

Seanna

於 2023 年 8 月住了 2 晚

10/10 有夠讚

erjona,ridgewood

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent service, attentive staff. Lovely hotel, and great location, 1 min from the ferry.
於 2023 年 7 月住了 2 晚
Luana Mazzega - General Manager 於 2023年9月16日回覆
Dear erjona,thank you for your kind review! We are happy your stay went well.Hope to see you soon,Luana MazzegaGeneral Manager

10/10 有夠讚

mian hamid

於 2023 年 7 月住了 2 晚

10/10 有夠讚

Elizabeth

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 5 月住了 3 晚

10/10 有夠讚

Patrick

於 2023 年 3 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2022 年 10 月住了 2 晚

10/10 有夠讚

Bonnie

於 2022 年 9 月住了 4 晚

10/10 有夠讚

Kathleen

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
the hotel management made me feel like a pampered guest in a private palace
於 2022 年 9 月住了 2 晚

10/10 有夠讚

Marcin

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Most spacious rooms in Venice.
於 2022 年 9 月住了 3 晚

8/10 不錯哦

Diane Jeff

於 2022 年 8 月住了 2 晚

10/10 有夠讚

Matthias

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A perfect stay with great staff 👌
於 2022 年 7 月住了 3 晚

10/10 有夠讚

Rachna

於 2022 年 7 月住了 2 晚
The Palazzo Venart team 於 2022年7月31日回覆
Dear Rachna thanks for sharing your positive feedback! Kindets regard

10/10 有夠讚

Christian

於 2022 年 7 月住了 3 晚

10/10 有夠讚

Thomas

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Real luxury hotel
Super, like a dream comes true
於 2022 年 7 月住了 1 晚
The Palazzo Venart team 於 2022年7月31日回覆
Dear Thomas we are glad to know that your stay in Venice was a dream come true and Palazzo Venart made the difference. Wishing you a lovely Summer Season ahead!

10/10 有夠讚

Lisa

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff and service was tremendous. The hotel is I. A very quiet residential area. Nice to be away from the other tourists.
於 2022 年 7 月住了 2 晚
The Palazzo Venart team 於 2022年7月31日回覆
Dear Lisa, thanks for takinf the time to share your recent stay at Palazzo Venart! We are glad to read that you fully enjoyed your stay in Venice and you appreciated our exclusive service. We are looking forward to welcoming you back in Venice soon!

8/10 不錯哦

Mark

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Palazzo venart hotel
The hotel is fantastic. It’s in a great location, with beautiful gardens i which we were served breakfast. Our room looked onto the Grand Canal which was amazing. We booked the Glam restaurant which was excellent and I would highly recommend.
於 2022 年 6 月住了 3 晚
The Palazzo Venart team 於 2022年7月31日回覆
Dear Mark, we are pleased to know that your venetian stay has been unforgettable. We are glad to read that you fully enjoyed your stay at Palazzo Venart! Kindest regards

10/10 有夠讚

stephen

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A beautifully maintained and historic hotel just a short boat ride from the train station. Our room was large, comfortable and blissfully quiet. Breakfast was excellent with wonderful service by formally dressed servers. In this palace, you will feel like royalty. Highly recommended.
於 2022 年 6 月住了 1 晚
The Palazzo Venart team 於 2022年7月31日回覆
Dear stephen, thanks for takinf the time to share yourt recent experience at Palazzo Venart! We are glad to know that your overall experience has been unique. We are looking forward to welcoming you back soon, Kindest regards

10/10 有夠讚

Andrew

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Absolutely world class. As a hotel experience should be
於 2022 年 5 月住了 2 晚

10/10 有夠讚

Guilherme Henrique

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Melhor hotel que já fiquei em Veneza de mais de 10
Melhor hotel que já fiquei em Veneza depois de mais de 10 vezes que estive lá nos últimos 20 anos . Recomendo fortemente .
於 2022 年 4 月住了 5 晚

10/10 有夠讚

Geraldine

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Magnifique
Très bel hôtel au bord du grand canal, entouré de jardins avec au sein de son établissement un restaurant 2 étoiles Michelin. Le petit déjeuner est exceptionnel Le personnel est souriant, discret, efficace. Nous sommes bien dans un 5 etoiles
於 2021 年 11 月住了 2 晚
The Palazzo Venart team 於 2021年11月27日回覆
Dear Geraldine, thanks for taking the time to share your recent experience with us. We are glad that you fully enjoyed your stay at Palazzo Venart! We all look forward to welcoming you back soon, Kindest regards

10/10 有夠讚

真實旅客

於 2020 年 8 月住了 1 晚
The Palazzo Venart team 於 2020年9月3日回覆
Dear Guest, thanks for taking the time to share your recent experience at Palazzo Venart! We are glad to read that you had an overall unique experience. We all look forward to welcoming you back soon. Kindest regards.

6/10 一般般

真實旅客

不喜歡:住宿環境和硬體和客房舒適度
於 2020 年 7 月住了 1 晚
The Palazzo Venart team 於 2020年7月30日回覆
Dear Guest, thanks for taking the time to share your recent experience with us. We are sad to read that your stay did not fully meet your expectations but we hope to welcome you back in Venice to restore your faith in Palazzo Venart! Kindest regards

10/10 有夠讚

Nikolai

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 7 月住了 1 晚
The Palazzo Venart team 於 2020年7月30日回覆
Dear Mr Nikolai, thanks for your kind review! We are glad to read that you had an overall pleasant experience with us! Looking forward to welcoming you back soon, Kindest regards

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Would highly recommend
Amazing staff. Super helpful concierge helped recommend and booking restaurants and visits. Would highly recommend a room with a terrace - overlooking Venice. Modern hotel amenities with a classical, authentic design. Great location in Venice.
於 2020 年 7 月住了 3 晚
The Palazzo Venart team 於 2020年7月11日回覆
Dear Guest, thank you very much for your kind words! We are more than pleased to read that you enjoyed your room and our service exceeded your expectations. We look forward to welcome you back at Palazzo Venart soon! Kindest regards

10/10 有夠讚

patternmaker13,New York

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Restored Palazzo in just off San Stae stop. Excellent concierge [Eliza] and hotel staff. Beautiful breakfast served to order [not the standard buffet]. All our requests were executed perfectly, including reservation requests we had e-mailed 2 weeks before.
於 2019 年 11 月住了 6 晚
The Palazzo Venart team 於 2019年11月17日回覆
Dear patternmaker13 First of all we would like to thank you for leaving such an enthusiastic review. Keeping the highest level of service is our goal and we are glad that all our staff met or exceeded your expectations. Our a-la-carte breakfast (served in our two Michelin starred GLAM Restaurant) is one of our pride points and we are thrilled that you had the chance to appreciate it. Wishing you a lovely winter season. Best regards

10/10 有夠讚

真實旅客

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Only negative was we could not get a evening drink as no lounge bar.
於 2019 年 11 月住了 1 晚
The Palazzo Venart team 於 2019年11月17日回覆
Dear Guest, We understand that your stay at Palazzo Venart has been an overall pleasant and enjoyable experience. On a less positive note we recognize that you have not been completely satisfied by not being able to have an evening drink in our Noble Floor lounge . We would like to take this occasion to remind that the bar service in the lounge is available up to 11 pm. After that time our room service is always available to enjoy a little momento in your room. We are looking forward to welcoming you back soon, Best regards

10/10 有夠讚

Mark,San Diego, CA, USA

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
The staff and management were very gracious and engaged. At every moment we were treated with the highest level of care. World class service and very memorable.
於 2019 年 10 月住了 3 晚
The Palazzo Venart team 於 2019年10月10日回覆
Dear Mark, thanks for sharing your recent experience with us! We are glad to read that you had a pleasant stay with us and we were able to exceed your expectations. We sincerely look forward to welcoming you back in the future! Best regards

10/10 有夠讚

Kevin

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect!
Wonderful spot away from hustle and bustle, but close enough to enjoy all Venice has to offer! Service is first rate, rooms are nice, view of canal wonderful! Highly recommend!
於 2019 年 9 月住了 4 晚
The Palazzo Venart & GLAM team 於 2019年10月2日回覆
Dear Kevin, thanks for your kind review after your recent stay with us. We are glad to read that your enjoyed the location of our Palazzo. It is always encouraging to hear such a positive feedback, particularly when it comes from those who matter the most – our Guests! Our Front Office staff is always at Guests disposal just because they love to go the extra mile. We look forward to welcoming you again to Palazzo Venart! Kind regards,

10/10 有夠讚

真實旅客

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Although our stay was short, it was a very pleasant time. The facilities and amenities were nice. The staff were always friendly and helpful.
於 2019 年 9 月住了 2 晚
The Palazzo Venart team 於 2019年9月26日回覆
Dear Guest, thank you for your lovely words! We are glad that you had an overall pleasant experience at Palazzo Venart and we are looking forward to welcoming you back soon!

10/10 有夠讚

Rebecca,Costa Mesa

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was more than accommodating! Best service we’ve had and we stay regularly at four seasons properties. The rooms were beautifully decorated.
於 2019 年 9 月住了 2 晚
The Palazzo Venart team 於 2019年9月25日回覆
Dear Rebecca, thank you very much for your lovely words! We are truly happy to read that you had a lovely time here and that you enjoyed the exclusive atmosphere of our palace, as well as the attentive attitude of our team. We hope we will be able to welcome you back in the future. Kindest regards

10/10 有夠讚

Morimasa

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 9 月住了 2 晚
The Palazzo Venart team 於 2019年9月25日回覆
Dear Morimasa, thanks for taking the time to share your recent experience at Palazzo Venart! We are glad to know that you fully enjoyed your stay with us and we were able to exceed your expectiations! Looking forward to welcoming you back soon. Kindest regards

10/10 有夠讚

真實旅客

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful place! Very much high end. Will be back!
於 2019 年 9 月住了 2 晚
The Palazzo Venart team 於 2019年9月10日回覆
Dear Guest, thanks for taking the time to share your recent experience at Palazzo Venart! We are glad to read that you fully enjoyed your stay in Venice! We all look forward to welcoming you again, should you plan another trip to Venice. Kindest regards

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A bit out of the hustle and bustle of Venice which was nice but only 12 minutes to the Rialto Bridge and 15 to St. Mark's Square. Lovely rooms, great staff very helpful with dinner reservations, tours, etc.
於 2019 年 8 月住了 3 晚
The Palazzo Venart team 於 2019年9月10日回覆
Dear Guest, Thank you for taking the time to share your thoughts on Palazzo Venart. As you pointed out, our property is very convenient to reach the main sights and landmarks of Venice, while being away for the maddening crowds of other districts. We are glad that your loved our rooms and especially our amazing team. Thank you so much for sharing your comments - we all look forward to welcoming you again, should you plan another trip to Venice. Best regards

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
My husband and I truly loved staying at the Palazzo Venart. It’s antiquity made it so unique, aside from the fact that we had to take a water taxi to get there, which gave it even more cache. Our only bit of consternation was trying to find the second floor lounge where we were supposed to be able to sit and have a couple of drinks, according to the front desk clerk. However, there was no area with a bar or even anyone who would take an order for drinks, let alone make them, on the second floor. That was our only complaint.
於 2019 年 8 月住了 1 晚
Angelo Rizzi - and the Palazzo Venart team 於 2019年9月10日回覆
Dear Guest, We are thrilled to learn that you loved your stay at Palazzo Venart and that you appreciated its decor and uniqueness. We also regret to know that you have not fully enjoyed our Piano Nobile lounge. In order to maintain its original splendour and the intimacy of a noble living room there is not a barman station on the second floor. All the guests can use it as an exclusive place where they can have a drink with some snacks or relax for a book taken from our library. We truly hope to welcome you back in the future for your next trip to Venice and wish you our best regards.

10/10 有夠讚

Asik Ali

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
very good
於 2019 年 8 月住了 2 晚
The Palazzo Venart team 於 2019年8月16日回覆
Dear Asik Ali, We would like to thank you sincerely for your kind review! We are happy to read that you enjoyed your stay with us and that we were able to provide a great experience. Looking forward to your next visit, we wish you our Kindest regards,

10/10 有夠讚

真實旅客

親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Concierge is amazing hotel is beautifuL. I wish we were staying longer
於 2019 年 7 月住了 3 晚
The Palazzo Venart team 於 2019年8月16日回覆
Dear Orbitz, Thank you for such a positive feedback! We are delighted that we were able to create a comfortable and memorable stay for you and that the staff made you feel special. We hope to have the pleasure of welcoming you back again for a longer experience at Palazzo Venart!