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拉利特拉克西米維拉斯宮酒店的評分

4.5 out of 5
拉利特拉克西米維拉斯宮酒店
Opp Fateh Sagar Lake, Udaipur, Rajasthan

評論

8.4

非常好

10 分，有夠讚；134 則評論中有 64 則" "
8 分，不錯哦；134 則評論中有 40 則" "
6 分，一般般；134 則評論中有 19 則" "
4 分，不太好；134 則評論中有 6 則" "
2 分，很糟糕；134 則評論中有 5 則" "

8.8/10

整潔度

8.6/10

員工素質

7.6/10

設施服務

8.4/10

住宿環境和硬體

7.4/10

環保程度

評論

6/10 一般般

真實旅客

團體旅遊
喜歡：整潔度和員工素質
An average hotel
Not luxury Just an average hotel Breakfast selection is limited mostly vegetables
於 2019 年 11 月住了 1 晚
Pinak Bhattacharjee 於 2019年11月11日回覆
Dear Guest, Thank you for the feedback. I regret your experience with us did not lived up to your expectation. While I write this, we have taken up the points extremely seriously and are on our way to address the same. I would assure you of a better experience on your next visit and hope you see this one as an exception. Warm Regards

6/10 一般般

Miriam

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Location was close to the lake and had a great view and was close to nearby attractions. The hotel lacked an elevator, gym, pool and was older. I don’t mind and older hotel which is nostalgic but it needed some amenities. Restaurants were convenient.
於 2023 年 10 月住了 1 晚

2/10 很糟糕

Rishi

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Cancel Your Trip Rather Than Staying Here
I went ahead and booked this property because of the name "Lalit" and to this date i regret having stayed here. - The rooms were untidy with several cockroaches roaming freely inside the room. - The key card to enter the room never worked as the locks are so old. - The bathrooms were terrible and this is the reason they do not have clear picture of the room and washrooms displayed on their website. In fact the entire property is in a state of shambles. - To make matters worse the staff is untrained and have no association with the word "Hospitality". - While dining at the restaurant the server came to clear the plates atleast 3 times while we were still dining. We finally had to ask her "Why is she in such a hurry to clear the plates without seeing that the people are still dining". - I requested for an extra bed and the reception kept repeating it would be "2500 + Tax". Having said that i have no objection to the charges the same thing was repeated at least 10 times and they were not done here they actually came to my room with a hand written charge declaration and asked me to Sign it. - Having dined at several top class restaurants the drinks always come with free soda and water but because the property is so poorly managed we were billed for soda and water and drinks were already way too overpriced considering the properties' conditions and class. My recommendation would be to cancel your trip rather than having to go through the ordeal of staying here.
於 2023 年 3 月住了 1 晚
showrya vardhan 於 2023年4月6日回覆
Dear Guest,Namaskar!!!Thank you for your feedback!!!

8/10 不錯哦

satya

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The lake view from hotel front yard was amazing. The staff was great. The food cost was over priced. The new year gala event singers were really bad. But the food and DJ was good. They charged 8K INR for my 15yr old kid.
Devendra Singh Parihar 於 2023年2月22日回覆
Dear Guest,Thank you for your feedback.we look forward to welcoming you at The Palace.

10/10 有夠讚

sangeeta

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
very nice property with million dollar views !
Nafis 於 2023年1月7日回覆
Dear Guest,Thanks for the Feedback.

6/10 一般般

Prashant

喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
Hotel location is good but other amenities are average.
於 2022 年 11 月住了 1 晚
Nafis Ahmed Sheikh 於 2022年12月4日回覆
Dear Guest, Namaskar! Thanks for Your Feedback.

6/10 一般般

tanvi

情侶出遊, 家庭旅遊
喜歡：整潔度和員工素質
不喜歡：設施服務
the property location is nice, but there is nothing to do. There is only a snooker table available and a lawn. They can add a few activities for guests. Also due to covid the restaurent had very limited menu
於 2022 年 1 月住了 2 晚

10/10 有夠讚

Ashish

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2021 年 12 月住了 1 晚

6/10 一般般

Jigarkumar

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Overrated just because of "Palace" name tag
We stayed for one night. We were disappointed in knowing that it is actually not a heritage palace property but a heritage building that was designed like a palace. There is no good parking for car also. The waiting room at reception was small which got crowded during rush hours. Food was too costly. It is overrated in name of palace.
於 2021 年 12 月住了 1 晚
Mayuri Gupta 於 2022年1月19日回覆
Dear Mr.Kumar, Namaskar! Thank you for sharing your positive feedback of the hotel. Our endeavor always remains to offer the very best to all our guest.I would like to inform about our property that it is a 111 years old Original Heritage palace and since it is a heritage that is why our hotel lobby is not very big as we could not able to make any changes in original architecture.Hotel also have a huge parking area and best lake view and garden area However still you did not like the property, it is as your choice and I want to apologies if any inconvenience cause to you. Regards

10/10 有夠讚

Chirag

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Visiting Udaipur from New York
Staff is very welcoming and friendly. Hotel is very clean
於 2020 年 3 月住了 3 晚
Pinak Bhattacharjee 於 2020年3月17日回覆
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards

10/10 有夠讚

真實旅客

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We stayed at the Lalit for two nights. We had a great stay at the hotel. The hotel is tucked away from the bustling city on a hill overlooking Fathesagar, but still close enough to the action. It’s a well maintained well manicured property that was very clean. The staff was also great. The price point on this hotel was also great. While not as luxurious as the Oberi or Lake Place it was a still a luxurious hotel at a great price point.
於 2020 年 2 月住了 1 晚
Pinak Bhattacharjee 於 2020年2月23日回覆
Dear Guest, Thank you for your feedback. We are truly fortunate to be located in such surreal surroundings and it is our endeavor to provide an experience befitting of such good fortune. I am glad you had an excellent holiday with us and we hope to create many more memorable holiday experiences for you and your family soon. Warm Regards

6/10 一般般

真實旅客

情侶出遊
喜歡：整潔度
不喜歡：住宿環境和硬體
All you’re paying for is the lake view. Compared to other Lalits, the fabric of this property is worn out. Needs new beds, a better layout in their restaurants, and also better food offerings. Quality was lacking and you expect a lot more for the prices they were charging.
於 2020 年 2 月住了 3 晚
Pinak Bhattacharjee 於 2020年2月14日回覆
Dear Guest, Thank you for your feedback. I regret to note your experience did not lived up to your expectation. I am glad that you liked the view from the hotel. Each of the issues mentioned by you are a food for thought and action for us. I have made a careful note of all the feedback you have shared and I assure you each points is taken with complete seriousness it deserves. Meanwhile apologies once again & look forward to welcoming you back soon to enjoy the authentic limitless The LaLiT hospitality. Warm Regards

10/10 有夠讚

Jan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Bel hôtel dans demeure ancienne
Bel hôtel dans une demeure historique. Vue imprenable sur le lac de l’île de Nehru garden. Choisir une chambre avec vue sur le lac. Bon service et bel accueil. Restaurant correct.
於 2020 年 2 月住了 2 晚
Pinak Bhattacharjee 於 2020年2月11日回覆
Cher invité, Merci de nous faire part de vos commentaires. Nous sommes absolument ravis de constater que vous avez trouvé notre équipe extrêmement utile tout en fournissant le service client le plus incroyable. Nous sommes vraiment chanceux d'être situés dans un environnement aussi surréaliste et nous nous efforçons de fournir une expérience digne de cette bonne fortune. Mon équipe et moi-même nous réjouissons de vous accueillir à nouveau dans notre palais. Meilleurs voeux,

10/10 有夠讚

Johannes

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect Sunset
The hotel is amazing. Nice rooms, wonderful location and view, yoga and spa treatments. Would highly recommend to anyone who is staying in Udaipur.
於 2020 年 1 月住了 1 晚
Pinak Bhattacharjee 於 2020年2月2日回覆
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards

8/10 不錯哦

Davinder

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 1 晚
Pinak Bhattacharjee 於 2019年12月10日回覆
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards

10/10 有夠讚

Paul

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 11 月住了 4 晚
Pinak Bhattacharjee 於 2019年12月6日回覆
Dear Mr. Paul, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards

10/10 有夠讚

Zorik

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 10 月住了 1 晚
Pinak Bhattacharjee 於 2019年10月14日回覆
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards

6/10 一般般

Charu，Jaipur

家庭旅遊
喜歡：員工素質和住宿環境和硬體
Stragely at check in i was given a double bed room instead of palace suit. Palace suit was far expensive then double bedroom and my booking was fully paid. After insisting, palace suit was then given as a favour. Felt little cheated with this act !!!
於 2019 年 9 月住了 3 晚
Pinak Bhattacharjee 於 2019年9月28日回覆
Dear Ms. Mathur, Thank you for sharing your feedback. We regret to note your experience upon arrival. The room offered to you on arrival was a Palace suite on our heritage wing. Later on your request your room was shifted to the one which you preferred. The average size of our Palace suite is 500 SqFt, though some has varied size considering our heritage structure. I extend my apologies for the experience and look forward to welcome you back again. Warm Regards

10/10 有夠讚

Amit

於 2019 年 8 月住了 1 晚

8/10 不錯哦

真實旅客

於 2019 年 7 月住了 1 晚
Pinak Bhattacharjee 於 2019年8月1日回覆
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

8/10 不錯哦

JITENDRA

喜歡：整潔度和員工素質
於 2019 年 7 月住了 3 晚
Pinak Bhattacharjee 於 2019年7月31日回覆
Dear Mr. Jitendra, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

8/10 不錯哦

Haemin

喜歡：住宿環境和硬體和客房舒適度
Beautiful hotel overviewing the lake
Good hotel overviewing Udaipur lake. However, the distance to the city is bit far. Overall, very enjoyable stay!
於 2019 年 6 月住了 1 晚
Pinak Bhattacharjee 於 2019年6月30日回覆
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

8/10 不錯哦

Mitul

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 5 月住了 3 晚
Pinak Bhattacharjee 於 2019年6月10日回覆
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

10/10 有夠讚

Bindiya

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Memorable stay
Amazing property,views and impeccable service! Would love to visit again
於 2019 年 5 月住了 2 晚
Pinak Bhattacharjee 於 2019年6月10日回覆
Dear Guest, Thank you for taking the time and sharing this review. We are absolutely delighted to note that you found our team to be extremely helpful whilst providing the most amazing customer service. We are truly fortunate to be located in such surreal surroundings and it is our endeavor to provide an experience befitting of such good fortune. My team and I look forward to welcoming you back at our Palace. Warm regards,

8/10 不錯哦

真實旅客

於 2018 年 5 月住了 3 晚
Pinak Bhattacharjee 於 2019年4月5日回覆
Dear Guest, Thank you for your review of our Palace. It gives us great pleasure to read that you enjoyed your stay with us. I have shared your feedback with the entire team at the resort. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the resort with fond memories. If I can be of any assistance in the meanwhile please do let me know. Warm Regards,

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Such a tranquil setting in country that can be chaotic at times. The views and sunsets were to die for, such a wonderful way to finish our 3 week stay in India. Rooms and staff were excellent and well worth paying a bit extra for. Nice touches like bagpipes and band playing in the afternoon (who would of thought). Highly recommend. Gary and Catherine Australia
於 2019 年 3 月住了 2 晚
Pinak Bhattacharjee 於 2019年3月20日回覆
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

8/10 不錯哦

jacques

喜歡：整潔度、員工素質和客房舒適度
Ask for a room with a view
Away from the busy part of the city, hotel offers quiet environment. Comfortable bed, Condition of the bathroom (leaking shower, hair dryer from an old age) could be improved. Breakfast buffet quite limited. Staff attentive.
於 2019 年 3 月住了 2 晚
Pinak Bhattacharjee 於 2019年3月5日回覆
Dear Guest, Thank you for choosing to stay with us and sharing this review. It gives us great pleasure to read that you enjoyed your stay with us. I regret the experience you have had at our Palace. While I write this, we have taken up the points extremely seriously and are on our way to address the issue. We look forward to welcome you back at our Palace! Warm Regards,

8/10 不錯哦

Anirban

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 2 月住了 3 晚
Pinak Bhattacharjee 於 2019年3月5日回覆
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

10/10 有夠讚

真實旅客

於 2019 年 2 月住了 3 晚
Pinak Bhattacharjee 於 2019年4月5日回覆
Dear Guest, Thank you for your review of our Palace. It gives us great pleasure to read that you enjoyed your stay with us. I have shared your feedback with the entire team at the resort. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the resort with fond memories. If I can be of any assistance in the meanwhile please do let me know. Warm Reagrds,

8/10 不錯哦

Anji

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel with spectacular views over the lake- just missed a swimming pool but was a great place to stay
於 2019 年 1 月住了 3 晚
Pinak Bhattacharjee 於 2019年1月24日回覆
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 1 月住了 1 晚
Pinak Bhattacharjee 於 2019年1月17日回覆
Dear Guest, Thank you for choosing to stay with us and sharing the rating. . I am glad you had an excellent holiday with us and we hope to create many more memorable holiday experiences for you and your family soon. Warm Regards,

6/10 一般般

Stephanie

喜歡：員工素質
Room smell mildewed and bathroom old and mildewed as well Staff and service were very good and super friendly and helpful
於 2019 年 1 月住了 2 晚
Pinak Bhattacharjee 於 2019年1月12日回覆
Dear Guest, Thank you for the feedback. I regret the experience you have had at our Palace. Request you to look at this experience as an aberration, and give us another opportunity to get it right for you. I have shared your feedback with the entire team at the resort. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the resort with fond memories. If I can be of any assistance in the meanwhile please do let me know. Warm Regards,

10/10 有夠讚

Devashis

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A nice stay; warmth in service every where; good breakfast; great view of the lake from hotel front (only few rooms have that view from room itself). Heritage look. But, huge traffic jams reaching the location on weekend - seems like this city's nature. Also, no bath tub, only shower room.
於 2018 年 12 月住了 2 晚
Pinak Bhattacharjee 於 2019年1月6日回覆
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
160+ yr old heritage villa maintained in excellent condition.
於 2019 年 1 月住了 2 晚
Pinak Bhattacharjee 於 2019年1月6日回覆
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

4/10 不太好

真實旅客

於 2018 年 12 月住了 3 晚
Pinak Bhattacharjee 於 2019年1月8日回覆
Dear Guest, Thank you for your feedback. We regret the inconvenience caused to you during your stay at the Palace. We clearly failed to live upto your expectations. Your feedback is a ready reckoner for us to work upon. Request you to look at this experience as an aberration, and give us another opportunity to get it right for you. Warm Regards,

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Exceptional service and quality of room . ! Would highly recommend
於 2018 年 12 月住了 1 晚
Pinak Bhattacharjee 於 2018年12月31日回覆
Dear Guest, Thank you for your review of our resort. It gives us great pleasure to read that you enjoyed your stay with us. I have shared your feedback with the entire team at the resort. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the Palace with fond memories. If I can be of any assistance in the meanwhile please do let me know.

8/10 不錯哦

真實旅客

喜歡：整潔度和員工素質
於 2018 年 11 月住了 2 晚
Pinak Bhattacharjee 於 2018年12月31日回覆
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great location facing Fateh Sagar lake , awesome views of sunrise and sunset from the rooms and great hospitality, superb services and courteous staff
於 2018 年 12 月住了 3 晚
Pinak Bhattacharjee 於 2019年1月6日回覆
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

10/10 有夠讚

真實旅客

於 2018 年 12 月住了 2 晚
Pinak Bhattacharjee 於 2018年12月27日回覆
Dear Guest, Thank you for your review of our resort. It gives us great pleasure to read that you enjoyed your stay with us. I have shared your feedback with the entire team at the resort. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the Palace with fond memories. If I can be of any assistance in the meanwhile please do let me know. Warm Regards

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very nice property facing the lake. Friendly service and good staff. Will recommend to friends and families
於 2018 年 12 月住了 2 晚
Pinak Bhattacharjee 於 2018年12月26日回覆
Dear Guest, Thank you for choosing to stay with us and sharing this review. I am glad you had an excellent holiday with us and we hope to create many more memorable holiday experiences for you and your family soon. We look forward to welcome you back at our Palace! Warm Regards,

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質和客房舒適度
於 2018 年 12 月住了 3 晚
Pinak Bhattacharjee 於 2018年12月8日回覆
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

10/10 有夠讚

Antonio

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Amzing Hotel with amazing view
於 2018 年 11 月住了 2 晚
Pinak Bhattacharjee 於 2018年11月20日回覆
Dear Mr. Antonio, Thank you for choosing to stay with us and sharing this review. We are truly fortunate to be located in such surreal surroundings and it is our endeavor to provide an experience befitting of such good fortune. . I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

8/10 不錯哦

Devang，Nj

喜歡：整潔度、住宿環境和硬體和客房舒適度
Stay was very good . Food was good too. Kids friendly food is nice . Mr Ram floor in charge was at his best to keep guests happy.
於 2018 年 11 月住了 3 晚

6/10 一般般

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
不喜歡：員工素質
於 2018 年 11 月住了 4 晚
Pinak Bhattacharjee 於 2018年11月20日回覆
Dear Guest, Thank you for reviewing us on Expedia! We regret to note we could not meet your expectation whilst your stay with us. Request you to look at this experience as an aberration, and give us another opportunity to get it right for you. Warm Regards,

10/10 有夠讚

akhil，delhi

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
great hotel with great location , view of rooms , great food would recommend to all without any second thought...
於 2018 年 11 月住了 3 晚
Pinak Bhattacharjee 於 2018年11月18日回覆
Dear Mr. Akhil, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

10/10 有夠讚

satish，bangalore

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent property and courteous staff. Had lake facing room. Food was good.
於 2018 年 10 月住了 1 晚
Pinak Bhattacharjee 於 2018年11月14日回覆
Dear Mr. Satish, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

10/10 有夠讚

Jay，USA

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Beautiful hotel near a lake. Hotel staff are professional and very nice. We enjoyed our stay!
於 2018 年 10 月住了 3 晚
Pinak Bhattacharjee 於 2018年11月4日回覆
Dear Guest, Thank you for choosing to stay with us and sharing such kind words of appreciation towards my associates. I am glad you had an excellent holiday with the us and we hope to create many more memorable holiday experiences for you and your family soon. Warm Regards,

8/10 不錯哦

Alan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Beautiful hotel over looking the lake and just a short tuc tuc ride from the centre of town.
於 2018 年 10 月住了 2 晚
Pinak Bhattacharjee 於 2018年11月4日回覆
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

4/10 不太好

Rohit，Kolkata

不喜歡：住宿環境和硬體
Nice view. But no swimming Poll & kid play station. Only view is Too Good, but no activity to do at Hotel.
於 2018 年 10 月住了 3 晚
Pinak Bhattacharjee 於 2018年10月28日回覆
Dear Guest, Thank you for sharing the feedback. I regret the experience you have had at our Palace. We consistently try to upgrade our infrastructure and facilities to meet the modern day discerning travelers. While doing so we also ensure the pristine glory of our Palace is restored. We look forward to welcome you back at our Palace! Warm Regards,

8/10 不錯哦

Chanchal，Kolkata

喜歡：整潔度和客房舒適度
不喜歡：員工素質
Nice Hotel with Less Experienced Staff.
Hotel location is nice. Food qwatity is satisfactory. Meal cost is high. Rooms are big, clean, but can be improved further. Kids area -Not organized well. Limited to 3 items and very far and at a lower part. To reach there you one has to go down 70+ steps and again climb up same steps. Its a hard work. No swimming pool.
於 2018 年 10 月住了 3 晚
Pinak Bhattacharjee 於 2018年10月21日回覆
Dear Guest, Namaskar! Thank you for your review of our Palace. It gives us great pleasure to read that you enjoyed your stay with us. Each of the issues mentioned by you are a food for thought and action for us. We look forward to welcome you back at our Palace! Warm Regards,