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泰基湖宮飯店的評分

5 out of 5
泰基湖宮飯店
Lake Pichola, P.O. Box 5, Udaipur, Rajasthan

評論

9.6

好極了

10 分，有夠讚；304 則評論中有 271 則" "
8 分，不錯哦；304 則評論中有 16 則" "
6 分，一般般；304 則評論中有 9 則" "
4 分，不太好；304 則評論中有 3 則" "
2 分，很糟糕；304 則評論中有 5 則" "

9.8/10

整潔度

9.8/10

員工素質

9.6/10

設施服務

9.6/10

住宿環境和硬體

9.2/10

環保程度

評論

10/10 有夠讚

邱懷萲

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
天上人間
太完美了

10/10 有夠讚

keshab

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Excellent customer service.
於 2024 年 4 月住了 2 晚
P 於 2024年4月26日回覆
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, Parvinder BualCluster General Manager - Udaipur & General Manager - Taj Lake Palace Udaipur

10/10 有夠讚

Sanjay

於 2024 年 2 月住了 2 晚
P 於 2024年4月26日回覆
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, Parvinder BualCluster General Manager - Udaipur & General Manager - Taj Lake Palace Udaipur

10/10 有夠讚

Ramachandran

家庭旅遊
Old property Well kept Friendly staff Good amenities
於 2024 年 1 月住了 1 晚
P 於 2024年1月24日回覆
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, Parvinder BualCluster General Manager - Udaipur & General Manager - Taj Lake Palace Udaipur

10/10 有夠讚

kris

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Magical Lake Palace
Taj Lake Palace is one of my favorites in the entire world. From the moment one arrives - it's pure magic. Much of the staff has been there 15 plus years - and their level of care and service is superb. Just one issue - synthetic smell in rooms that they tried to neutralize but unsuccessful.
於 2024 年 1 月住了 2 晚
p 於 2024年1月22日回覆
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, Parvinder BualCluster General Manager - Udaipur & General Manager - Taj Lake Palace Udaipur

10/10 有夠讚

Cyrille

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Un hôtel exceptionnel, ancien palais, d’été du Maharadjah , qui occupe une île au milieu du lac d’udaipur, une expérience vraiment extraordinaire
於 2024 年 1 月住了 1 晚
P 於 2024年1月11日回覆
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, Parvinder BualCluster General Manager - Udaipur & General Manager - Taj Lake Palace Udaipur

10/10 有夠讚

Rahul

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The best hotel ever!
於 2023 年 12 月住了 1 晚
P 於 2023年12月31日回覆
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, Parvinder BualCluster General Manager - Udaipur & General Manager - Taj Lake Palace Udaipur

10/10 有夠讚

Ajay

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚
P 於 2023年12月27日回覆
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, Parvinder BualCluster General Manager - Udaipur & General Manager - Taj Lake Palace Udaipur

4/10 不太好

真實旅客

團體旅遊
不喜歡：住宿環境和硬體
Rip off in the name of historic experience
Taj Palace is definitely a good place to visit to enjoy the view and also see the old palace. However, the stay at the hotel is a shear waste unless you are looking for old rooms with old beds and bathrooms. The hotel has upgraded all the lights to LED to save power, but did not spend a dime on upgrading the bathrooms which are very old. They are in no way antique because guest rooms were constructed by Taj. So upgrading them won't make a difference. As expected the prices at the restaurant were 10x. But what surprised me was that they were serving a beer cost $1 at almost $6 while there in gross violation of local law. The best way to see this place is to go for lunch or dinner. Staying at modern hotel is more preferable.
於 2023 年 12 月住了 1 晚
P 於 2023年12月27日回覆
Dear Guest,Thank you for sparing your valuable time to share the feedback of your stay at Taj Lake Palace, Udaipur.I am deeply concerned to note that your experience at our hotel was below par and sincerely apologize for the same. I have gone through your detailed feedback, appreciate the opportunities for improvements highlighted by you and will review these in detail with my team to put corrective measures in place.I do hope that you give us another opportunity to make up for this experience in the near future.The team looks forward to welcoming you back to the Taj Lake Palace Udaipur and please do let me know If I could be of any assistance in the near future.Warm RegardsParvinder Singh BualCluster General Manager-Operations andGeneral Manager-Taj Lake Palace, Udaipur

10/10 有夠讚

Sumeet

喜歡：整潔度、員工素質和住宿環境和硬體
Excellent property with amazing service
於 2023 年 12 月住了 2 晚
p 於 2023年12月6日回覆
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, Parvinder BualCluster General Manager - Udaipur & General Manager - Taj Lake Palace Udaipur

10/10 有夠讚

HIDEYUKI

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We stayed at the hotel for one night and checked in late, just after 7pm, so our time at the hotel was short, but we were impressed by the atmosphere of the hotel and the hospitality of the staff. Thank you for allowing us to take a break at the Prudential Suite after checking out before departing from Udaipur.We had a wonderful experience.Thank you.
p 於 2023年11月29日回覆
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We have made a note about birds. We value your patronage and look forward to welcoming you back soon. Kind regards, Parvinder Bual Cluster General Manager - Udaipur & General Manager - Taj Lake Palace Udaipur

10/10 有夠讚

Stephen

家庭旅遊
The Taj Lake Palace is so unique and beautiful as to be magical. The staff were attentive and kind. The hotel is a jewel in the midst of Udaipur, which is a far livelier city than, say, Delhi or Agra or Jaipur. My only complaint about the Taj Lake Palace is that there are too many birds, including pigeons, around the place. But that is a relatively minor quibble, and the Taj Lake Palace is overall a marvelous experience.
於 2023 年 10 月住了 3 晚
p 於 2023年11月9日回覆
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We have made a note about birds. We value your patronage and look forward to welcoming you back soon. Kind regards, Parvinder BualCluster General Manager - Udaipur & General Manager - Taj Lake Palace Udaipur

10/10 有夠讚

Nitin

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
An amazing, unique property with excellent staff culminating in a perfect stay.
於 2023 年 10 月住了 2 晚
P 於 2023年10月16日回覆
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, Parvinder BualCluster General Manager - Udaipur & General Manager - Taj Lake Palace Udaipur

10/10 有夠讚

Madhup

於 2023 年 10 月住了 1 晚
P 於 2023年10月14日回覆
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, Parvinder BualCluster General Manager - Udaipur & General Manager - Taj Lake Palace Udaipur

10/10 有夠讚

Kari，ELROY

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Imagine staying at a palace. As Americans, this is unimaginable. However, the Taj Lake gives you the full experience. The gardens, the flute, the palm reader, the dancers, the history tour, and then you have the awestruck level of food. This is the MUST STAY destination of our 20 day tour.
於 2023 年 9 月住了 1 晚
P 於 2023年9月25日回覆
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, Parvinder BualCluster General Manager - Udaipur & General Manager - Taj Lake Palace Udaipur

6/10 一般般

takeshwarsingh

不喜歡：整潔度和員工素質
Surprisingly Disappointing
For a historical place of this calibre , I feel that Taj has not been up to the standard. (1) Staff was not as sharp as they used to be. Some would give you the blank stare as their English was very poor (2) The pool area was covered in pigeon excrements, and the cleaner was simply smearing it all over instead of actually cleaning (3) Rooms had bins with visible black plastic bag linings (4) They served frozen fish at their restaurants. It’s still a great experience overall , but for the price you pay - I expect a higher standard.
於 2023 年 8 月住了 1 晚
P 於 2023年9月25日回覆
Dear GuestGreetings from Udaipur.Thank you for taking the time to share your experience at the Palace. We are disappointed to read your feedback and apologize that we did not meet your expectations. We have discussed the issues with the team and will certainly address it. Please be assured this is not our usual standard. Hope you will give us another opportunity to be of service and regain your trust in us. We value your patronage and look forward to welcoming you back soon.Kind RegardsParvinder Bual Cluster General Manager - Udaipur & General Manager - Taj Lake Palace Udaipur

10/10 有夠讚

Sriram，San Jose

於 2023 年 7 月住了 2 晚
P 於 2023年9月21日回覆
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, Parvinder BualCluster General Manager - Udaipur & General Manager - Taj Lake Palace Udaipur

2/10 很糟糕

Amit

於 2023 年 6 月住了 1 晚
Bharat 於 2023年6月26日回覆
Dear Mr. MomayaGreetings from Udaipur.Thank you for taking the time to share your experience at the Palace. We are disappointed to read your feedback and apologize that we did not meet your expectations. We have discussed the issues with the team and will certainly address it. Please be assured this is not our usual standard. Hope you will give us another opportunity to be of service and regain your trust in us.We value your patronage and look forward to welcoming you back soon.Kind RegardsBharat Vyas

10/10 有夠讚

Ram

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
We have great time, great service and very friendly atmosphere service and stuff
於 2023 年 5 月住了 1 晚
K 於 2023年5月29日回覆
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

8/10 不錯哦

Priya

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The Lake Palace is an iconic property and was on my "bucket" list and a self-gift for turning 60. A childhood dream to stay here. Accordingly, I was a little saddened by the fact that when I mentioned to the night manager that the rate I had paid on Expedia (for a garden facing room) was a lot more than was being currently advertised in India for a lake facing room, he said he would see what he could do about it, and then showed me into a lake facing room -- omitting to mention, however, that it was for a disabled customer. As you can imagine, being faced with images of how my life will look in another 15 - 20 years was quite unsettling. The next day I was moved into a another (lovely) room with a terrace (with people, oddly, continuing to apologize for the fact that I needed to climb stairs to get to it -- I guess "grey hair" is tantamount to wheelchair in some people's minds). The Jiva Spa was a big disappointment. I had a manicure (that took 2 hours!!!), a pedicure (where after 75 minutes she had not been able to get to nail painting), and a facial (where they did no steam/ extractions, informing me that this was a "normal" facial). Truly disappointing after the excellent facial I had received at the Taj Aguada in December, As an expert on branding, I strongly recommend that the Taj look into ensuring uniform high quality at the Jiva spa. The service all throughout was exceptional, from the boat boy, to the durbaan, to the bar tender, to the reception staff.
於 2023 年 5 月住了 2 晚
k 於 2023年5月8日回覆
Dear Ms. Priya, Greetings from Udaipur. Thank you for taking the time to complete our online survey. We have taken note of your comments regarding the room distribution, and we are sorry that we fell short of your expectations at Jiva Spa. We have carefully considered the feedback, and the appropriate steps will be implemented. I sincerely hope you will give us another chance to earn your trust and be of assistance. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 有夠讚

Thomas，Frenkendorf

情侶出遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Einzigartige Lage in historischer Umgebung; einfach top
於 2023 年 4 月住了 1 晚
k 於 2023年5月8日回覆
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 有夠讚

AVIJIT

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
One of the best heritage hotels you can every stay at
於 2023 年 3 月住了 1 晚
k 於 2023年3月31日回覆
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 有夠讚

Neil

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful and historic palace, truly luxurious feel. Staff were wonderful and accommodating, especially to our little child. Food and drink were incredible. Expectation ls were exceeded.
於 2023 年 3 月住了 2 晚
k 於 2023年3月24日回覆
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 有夠讚

Anil

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Had a great time!
於 2023 年 2 月住了 2 晚
k 於 2023年3月8日回覆
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 有夠讚

VK

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Paid top price. Should include breakfast.
於 2023 年 3 月住了 1 晚
k 於 2023年3月6日回覆
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 有夠讚

Subhamoy

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Breathtaking, stellar iconic property, truly representing the best of India
於 2023 年 2 月住了 1 晚
k 於 2023年3月3日回覆
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

4/10 不太好

Gagandeep

於 2023 年 2 月住了 1 晚
k 於 2023年3月24日回覆
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 2 月住了 2 晚
K 於 2023年2月22日回覆
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 有夠讚

Theresa

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was a great experience . It is a beautiful palace
於 2023 年 2 月住了 1 晚
k 於 2023年2月13日回覆
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 有夠讚

Rita

喜歡：員工素質和住宿環境和硬體
於 2023 年 2 月住了 1 晚
k 於 2023年3月8日回覆
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 有夠讚

Yanne

於 2023 年 1 月住了 2 晚
k 於 2023年3月8日回覆
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 有夠讚

Gaganjit

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
A truly amazing experience. The staff is exceptional and really make the stay memorable. Harsh was responsible for our checkin and helped us out a lot. He represented the spirit really well. We had two rooms, 246 and 247. I would say even though we paid the same price there was a significant difference. If you can avoid 246, please do. The bathroom in 246 needed maintenance and was not up to the Taj Standard. I would go again as long as they fix the sink and back splash in room 246.
k 於 2023年1月17日回覆
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We have noted the feedback about room number 246 and shall incorporate the changes soonWe value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

6/10 一般般

Nivedita

家庭旅遊
喜歡：員工素質
The lack palace is unique only for its palace and the spectacular views around it . The facility charges so much per night but there is no complimentary services to match it . Everything costs money here .
k 於 2023年1月18日回覆
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

8/10 不錯哦

Krishna

於 2023 年 1 月住了 1 晚
k 於 2023年1月16日回覆
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 有夠讚

Jai

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Bucketlist experience!
What an incredible place. The history behind it is deep, the palace itself an icon you can't take your eyes off. For such a historic hotel its been maintained incredibly well and properly appointed. They've incorporated conveniences without losing the charm. Better book the spa as soon as you arrive as it is super popular so they are always busy. I wish i'd had a chance to use their spa boat which is floating in the lake. Food options are aplenty with varied cuisine options in the main restuarant, Jharoka. If Bhairo is open on the rooftop for dinner then its a must do. Would want to come back again for sure.
於 2023 年 1 月住了 2 晚
K 於 2023年1月10日回覆
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 有夠讚

grishma

k 於 2023年3月31日回覆
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 有夠讚

Ruth，Delray Beach

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This unique hotel is sumptuous, elegant and just makes you feel like everything is right. Beautiful gardens, quiet rooms, food variety in three different restaurants with impeccable service, cozy seating areas and everything that a palace can be. Wonderful stay.
K 於 2022年12月7日回覆
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 有夠讚

Franak

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Amazing property, superb staff and very good food.
於 2022 年 10 月住了 4 晚
K 於 2022年12月7日回覆
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 有夠讚

Ashma

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We had been planning this trip for as long as I can remember. Right from school we knew Udaipur was the place for us, and Taj turned that dream into reality. The staff, the ambience, the strive for perfection..everything was absolutely impeccable. Special mention for Palak,Rajpal,Navneet,Anjali,Pradeep and Harsh. We were upgraded to the stunning Aravali Hill Suite and we couldn't have been happier. Kudos and gratitude to Taj.
於 2022 年 10 月住了 1 晚
K 於 2022年10月14日回覆
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

6/10 一般般

ANTONIO

不喜歡：員工素質
5 STAR PROPERTY WITH 2 STAR SERVICE
This was my 3rd stay with the Taj property hotel and the most celebrated of the 3- Umaid,Rambaugh and Taj Udaipur. Expectations were high since the 2 were exceptional. I checked in- front desk staff was cold. I came back after check-in to ask for a possible upgrade. The lady suggested she call me back. Finally, after 3 hours, I went to the front desk clerk to follow-up. Next day, I requested for packing tape and a box. I was told it would be delivered the same night. No call no box. i FINALLY spoke to the Manager to expressed my frustration. This property is NOT CHEAP. It's pricey. I stayed because I expected better service. One of the restaurants air con was not functional as well. Luckily the waiter Bheem - made a difference. He made it memorable. No to Taj Lake Udaipur.
於 2022 年 9 月住了 1 晚
K Mohanchandran 於 2022年9月27日回覆
Dear Mr. Antonio, Greetings from Udaipur. We are disappointed to read your feedback and apologize that we did not meet your expectations. I am also thankful for your graciousness to share the experience in detail . We have discussed the issues with the team and will certainly address them. Please be assured this is not our usual standard. Hope you will give us another opportunity to be of service and regain your trust in us. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

8/10 不錯哦

Kishor

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
10 out of 10
Wonderful experience. Staff were very helpful. In particular somebody in the restaurant by the name Mr Rajpal was just too good. Excellent support. Since my wife was diabetic he brought few sweet dishes just to taste which were sugar free and in the morning my wife did not want to have breakfast, so he filled up a bag with the breakfast for her to have it later on. A small gesture but goes miles.
於 2022 年 9 月住了 1 晚
K 於 2022年10月14日回覆
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 有夠讚

Juanb

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Es un excelente hotel, teniendo en cuenta su antigüedad esta bien conservado. El personal es super amable.
於 2022 年 9 月住了 1 晚
K 於 2022年9月9日回覆
Dear Mr. Uribe Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 有夠讚

Mahendra

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good for 2 day package only
於 2022 年 8 月住了 3 晚
K 於 2022年8月24日回覆
Dear Mr. Mahendra Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

6/10 一般般

Abhinaya

家庭旅遊, 親子旅遊
喜歡：整潔度
不喜歡：設施服務
Overrated. First the property itself is very small with nothing but a small courtyard and a small lookout (on 2nd floor) to hang out in. Gets extremely noisy both in the mornings and evenings and you even hear it in your room. Rooms and beds are small and Bathrooms are tiny compared to what other hotels in the same league offer. The pool was non-operational the entire time we were there. And finally while the good hotels on shore offered transport to nearby City Palace which is an uphill walk otherwise, Lake Palace offered nothing. Plus the staff on shore are very passive and hardly seem to care about what the guests need. There were some good parts. Food in the restaurants was good and restaurant staff very courteous. Some nice evening performances by local artists and prompt boat service to the shore. Overall I would recommend on on-shore hotel like the Oberoi Udai Villas based on this experience and having been at the Oberoi in other Rajasthsn locations.
於 2022 年 7 月住了 3 晚
K 於 2022年7月16日回覆
Dear Mr. Abhinaya , Greetings from Udaipur. Thank you for taking the time to complete our online survey. We are disappointed to read your feedback and apologize that we did not meet your expectations. I am also thankful for your graciousness to share the experience in detail at the time of check out, at the same time our Front Office Manager tried reaching you serval times on your international numbers but was unable to do so. We have taken cognizance of your feedback and would like to share that the swimming pool was closed due to torrential rains and the Buggy Services for tourist attraction are on chargeable basis by the Tourism Authorities. The hotel does not operate any buggy’s of its own. I have also shared your compliments with all my F&B Service and Culinary colleagues in the Restaurants, whose efforts made your experience at Taj Lake Place enjoyable. Hope you will give us another opportunity to be of service and regain your trust in us. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 有夠讚

SUNIL

於 2022 年 5 月住了 2 晚
K 於 2022年7月12日回覆
Dear Mr. Sunil Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 有夠讚

Anjali

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This hotel is build on an island and a boat takes you from land to the hotel. It is build in 17’s by kings so it’s royal and full of Indian culture.
於 2021 年 12 月住了 1 晚
Bharat 於 2021年12月23日回覆
Dear Guest Greetings of the day!! Thank you for excellent rating and delighted to know that you had a memorable Taj Lake Palace experience. We look forward welcoming you back at Taj Lake Palace. Kind Regards Bharat Vyas Director of Revenue Management

10/10 有夠讚

Virendrasinh，Pewaukee

於 2021 年 10 月住了 2 晚
K 於 2022年8月24日回覆
Dear Mr. Virendra Sinh Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 有夠讚

Pankaj

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Exceptional and awesome experience
Amazing picturesque property. Brilliant hospitality. Spotlessly clean property. Food & beverage department were excellent looked after every smallest detail and served us delicious food and drinks. Security department were very helpful. Each and every staff member went out of their way to look after us. We will definitely recommend this place to our friends. Thank you
於 2021 年 11 月住了 6 晚
Bharat 於 2021年12月9日回覆
Dear Guest Greetings of the day!! Thank you for excellent rating and delighted to know that you had a memorable Taj Lake Palace experience. We look forward welcoming you back at Taj Lake Palace. Kind Regards Bharat Vyas Director of Revenue Management

10/10 有夠讚

Divya

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 2 月住了 1 晚
Bharat 於 2021年3月2日回覆
Dear Guest Greetings of the day!! Thank you for excellent rating and delighted to know that you had a memorable Taj Lake Palace experience. We look forward welcoming you back at Taj Lake Palace. Kind Regards Bharat Vyas Director of Revenue Management

10/10 有夠讚

Manvi，India

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything. What a property. Lovely staff, food and people and room.
於 2020 年 12 月住了 1 晚
Bharat 於 2021年1月20日回覆
Dear Guest Greetings of the day!! Thank you for excellent rating and delighted to know that you had a memorable Taj Lake Palace experience. We look forward welcoming you back at Taj Lake Palace. Kind Regards Bharat Vyas Director of Revenue Management