The Leela Palace in Udaipur offers unparalleled beauty and comfort, the experience was overshadowed by the distraction caused by a wedding setup and the resulting impact on service quality. Potential guests should consider the timing of their visit to avoid similar disruptions and call the hotel to check before booking.
Heena
於 2024 年 3 月住了 1 晚
10/10 有夠讚
Dani
團體旅遊
2024年3月7日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This hotel is pure luxury . Super Comfortable rooms, delicious food, wonderful and warm staff. Highly recommended
Dani
於 2024 年 3 月住了 1 晚
10/10 有夠讚
SUDHAKAR
家庭旅遊
2024年2月25日
喜歡:設施服務和住宿環境和硬體
Exemplary hotel with superlative service
SUDHAKAR
於 2024 年 2 月住了 3 晚
8/10 不錯哦
Navdip
情侶出遊
2024年2月17日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great property however food quality was mediocre and buffet system was limited in western selections.
Navdip
於 2024 年 2 月住了 2 晚
10/10 有夠讚
Ramachandran
家庭旅遊
2024年1月23日
喜歡:員工素質、設施服務和住宿環境和硬體
They know how to welcome visitors
Great reception very friendly staff
They take very good care of you
Good food
Ramachandran
於 2024 年 1 月住了 1 晚
10/10 有夠讚
Purba
2024年1月18日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent experience!
Mind blowing experience. Cannot have a better experience than this anywhere in the world. Hospitality is beyond words to describe. Food is mind blowing. Cannot express how happy and contented we are. Nothing can be better than this in this whole world. Thanks and keep up the good work Leela Palace group. We are really proud of you!!
Purba
於 2024 年 1 月住了 1 晚
10/10 有夠讚
Daven,Dublin
2024年1月16日
喜歡:設施服務
we had such a wonderful experience that we felt sad when checking out. Not enough words to praise the hospitality accorded to us by each and every staff member during our stay. The property employs great Chef like Vijay, Deepak and Preetam who impressed us with their culinary skills. We also found Neha and Sheetal to be very client focused. We definitely plan to stay at this property again at our next visit to Udaipur.
Daven
於 2024 年 1 月住了 3 晚
6/10 一般般
Ankit
2023年9月15日
喜歡:整潔度
Ankit
於 2023 年 9 月住了 1 晚
4/10 不太好
SURYA
2023年7月16日
喜歡:員工素質和住宿環境和硬體
不喜歡:整潔度
I have planned my trip to Leela Palace 3 months in advance from California, here is my experience and honest feedback.
Hotel location and ambiance is so beautiful. Siting in Garden and lake front is so beautiful and mesmerizing.
Check in person is not in a welcome mood. Overall there is a lack of hospitality which is quite surprising and disappointing.
My son got sick but hotel staff very hepful by calling doctor immediately brining medicine.
Water bottles provided in the hotel smells like drainage water.
One of our rooms smells a lot like pigeons.
But staff are very helpful and especially I see each and every one in restaurant and they are very helpful and great hospitality.
Over all my experience in room not as I expected and was very disappointing.
Hope above points will guide Management to fix issues and help future tourists.