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泰勒馬格努森大飯店及會議中心的評分

3 out of 5
泰勒馬格努森大飯店及會議中心
3310 Troup Highway, Tyler, TX

評論

5.4
10 分，有夠讚；1000 則評論中有 146 則" "
8 分，不錯哦；1000 則評論中有 184 則" "
6 分，一般般；1000 則評論中有 177 則" "
4 分，不太好；1000 則評論中有 186 則" "
2 分，很糟糕；1000 則評論中有 307 則" "

5.6/10

整潔度

6.4/10

員工素質

4.6/10

設施服務

5.2/10

住宿環境和硬體

4.8/10

環保程度

評論

4/10 不太好

Dan

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Magnuson Grand Hotel and Conference Center in Tyler Tx. has a fancy name; but it is a dump! My room had no phone, no alarm clock, no working smoke detectors; but it did have bugs. Big ones! That hotel had seen it’s best days 50 years ago; so I checked out of there and stayed at the Hilton next door.
於 2024 年 4 月住了 2 晚

6/10 一般般

Harold

商務旅客
喜歡：員工素質
不喜歡：設施服務和住宿環境和硬體
The staff was pleasant. The neighbors were loud and smoking all night. there was an empty shopping cart outside my door. The room was clean.
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Prashant，Missouri City

情侶出遊
喜歡：整潔度、員工素質和設施服務
The price was very reasonable. The check in and check out process was very easy and quick. The hotel looks and feels old, but the rooms were very spacious and clean. The area around the hotel has several nice breakfast and dining options in a walkable distance. The Rose Garden, the Azalea district and other local attractions are just a 15 - 20 min drive (at the most) from this hotel. We enjoyed out stay.
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Jackie

喜歡：員工素質
於 2024 年 3 月住了 1 晚

6/10 一般般

Chancey

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

6/10 一般般

Pavani

喜歡：整潔度和員工素質
於 2024 年 3 月住了 1 晚

4/10 不太好

Dianna

商務旅客
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Whole place smelled of smoke, including my room, which was supposed to be smoke free. There appears to be mold in my room, I'm sure it's probably in all the rooms. This is an outdated property that appears to have people living in the rooms as their residence. Did not feel safe at all! Front desk guy was very rude! Booked it for 2 nights, never been to Tyler, NO WAY IN HELL I'M STAYING HERE AGAIN!!
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Me

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
At it's rate it's a great value
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Laura Lynn

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Loved this place it was quite clean and no one bothered you
於 2024 年 2 月住了 1 晚

2/10 很糟糕

Belinda，Highlands Ranch

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Old dingy motel
於 2024 年 2 月住了 1 晚

2/10 很糟糕

william

商務旅客
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
First room I had was not even cleaned. Called front desk, guy said he would report it to the cleaning department, nothing happed so I moved rooms. Hair on shower walls, tub, toilet and sink. Heavily used bar of soap in shower. Toilet bowl was not cleaned and badly needed it. Door jam was loose in wall like an attempt to kick it in had been made. Moved rooms, found heavily used bar of soap in shower, otherwise room was clean.
於 2024 年 1 月住了 3 晚

8/10 不錯哦

Shaniquia

於 2024 年 1 月住了 2 晚

4/10 不太好

william

商務旅客
喜歡：員工素質
不喜歡：整潔度
Checked int room, door jam was loose in the wall like an attempt to kick it in had been made, heavily used bar of soap in shower, hair allover shower walls, tub and curtain, toilet had hair on the bowl and seat and evidence of use in the bowl, dirty bathroom sink. Not clean at all. When I called hotel to clean the room, guy that answered the phone simply said, “I will convey the message to the house keeping department.”
於 2024 年 1 月住了 3 晚

4/10 不太好

真實旅客

不喜歡：整潔度、員工素質和住宿環境和硬體
Not worth it
The place is run down. Trash is left out in excess around garbage cans. Lots of patches and pealing paint. They do not provide coffee at all (not in the room nor in the lobby). No breakfast available. After we checked in, I went to use the bathroom in the room we got for the night and there was no toilet paper. Called the front desk through the room phone to ask for TP and a glass or cup for water and no one answered twice. So then I called the number listed in google. A very nice up beat person answered the phone. Definitely not the person at the front desk. Asked her for TP. She said "Absolutely, we will get that for you. I will contact housekeeping." I waited a half hour. Still needing to pee. I called the front desk, the man that checked us in answered. I asked him for TP he said sure and he requested I come to the front desk to get it. I asked why couldn't he send someone. He replied "I am the only one here and I cannot leave the desk." There are no hangers in the room. The TV is small for a modern hotel room. They do have a microwave and little fridge, iron and hair dryer. This facility is too large for too little of staff. Management has surely cut corners to save money.
於 2024 年 1 月住了 1 晚

6/10 一般般

Bill

於 2024 年 1 月住了 4 晚

8/10 不錯哦

Amy

於 2024 年 1 月住了 1 晚

4/10 不太好

Michael

不喜歡：整潔度和住宿環境和硬體
You get what you pay for..
Overall, this has to be one of the worst hotels I've ever stayed at. The overall appearance of the property is poor: half cut down trees, tree limbs everywhere, overflowing trash cans during my entire stay, parking lot needing repair, most entrances to parking lot closed. The rooms were non-smoking, but upon my first time entering the room, i found a cigarette butt on the floor just under the A/C unit, which told me the room wasn't cleaned well. The room overall looked beat up - paint scratched up, door was not sealed (allowing cold air in at all times), microwave was beat up and struggled to function, TV cable allowed only a few channels to come through clearly. There was no phone to call the front desk, and no one came to my room the entire stay to clean or exchange linens (was not made clear if this was something that had to be requested).
於 2023 年 12 月住了 4 晚

6/10 一般般

Robert

喜歡：整潔度、員工素質和客房舒適度
Run down but a good place to rest your head
If you're looking for a place just to rest your head looking for no chills or thrills not worried about an older hotel with cracks in the plaster which didn't make difference to me the bed wasn't the most comfortable but it was a clean bed and it was very quiet
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Carlos

於 2023 年 12 月住了 1 晚

2/10 很糟糕

Kavosie

家庭旅遊
不喜歡：員工素質、設施服務和住宿環境和硬體
The room I booked had bed bug! Horrible experience
於 2023 年 12 月住了 2 晚

6/10 一般般

Kavosie

情侶出遊

6/10 一般般

Christopher

於 2023 年 12 月住了 1 晚

6/10 一般般

Carol

不喜歡：住宿環境和硬體和客房舒適度
You get what you pay for
You get what you pay for. Bed was very uncomfortable. There was a blob of hair stuck in the bath drain that looked nasty. The toilet bottom was filthy. The towel for a shower didnt even cover half of me. And i am not a huge woman. I did feel uneasy and like my car would be broken into. Check in was fast.
於 2023 年 11 月住了 3 晚

2/10 很糟糕

Debra

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Terrible room. No toiletries whatsoever. No iron nor ironing board. King bed had 3 pillows with sheet set and 1 blanket. No coffee/tea in room. Very dirty overall….windows, window sill, floors, walls, door, bathroom, hair in drain. If I was able to post pictures here I would. I’m so surprised Expedia would allow this place on its site without verifying.
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Ralph

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚

2/10 很糟糕

Sharon

不喜歡：整潔度、員工素質和住宿環境和硬體
The carpet was dirty. Homeless people were camped out on cots. Did not even stay one night. Will be demanding a refun. No one answered phones or line eas busy
於 2023 年 11 月住了 2 晚

8/10 不錯哦

Theresa

喜歡：整潔度和員工素質
I’ve stayed here once in a while for work since it was a Ramada Inn. It’s been better and definitely lots worse, but starting to look good again. Unfortunately, guests are already damaging their new upgrades. In the room I stayed in, there was a new laminate floor, it looked very nice, but someone had scraped about a two foot gouge in it. I don’t even know how; the heavy item was lifted in the room and then scraped along the floor?? The bed had sparkling white sheets, I guess any type of covering is out these days... The wall unit worked well, it did not make loud off/on noises and I could sleep. The room was very quiet aside from the occasional muscle car going down 323. They did keep some of the original parts...like the doors. They’ve been repainted without stripping the old paint since the 70s and the build up doesn’t look that great. I guess that’s part of the insulation. The pool area looked very nice, although I only saw it from my room, not close up. The worst parts are the sidewalks in front of the rooms and the north parking lot with crumbling road. There were plenty of bright white lights out there, though, but I still thought maybe my horrible old car might be broken into. It wasn’t, though. Some of the guest looked transient. The price on Expedia was ok, but I sure wouldn’t pay over $90 to stay here. The bathtub looked great. The bathroom tile had cracks here and there, it didn’t match the tub and the person who installed it wasn’t the greatest.
於 2023 年 11 月住了 1 晚

8/10 不錯哦

Larry

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Price was excellent
於 2023 年 11 月住了 1 晚

2/10 很糟糕

Patrick

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This property was very dirty, it smelled like urine around my room. There was dog food and trash up and down the stairs. When I entered the room the beds were in horrible condition and the sheets were dirty. The bathroom was dirty hair was all on the toilet, the floor and the shower. I immediately went to the front desk and requested a refund the employee said that only a manager could issue a refund. I still have not received my refund. I’m very disappointed in this property. As well as the management for not responding to my email. I DONOT recommend this property to anyone.
於 2023 年 10 月住了 1 晚

2/10 很糟糕

MARTHA

商務旅客
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Horrible
We didnt end up staying because the smell of drugs was so overwhelming in our room from the neighboring room, the rooms were not what was advertised and the staff would not do anything about it, nor would they refund our money we ended up booking at another hotel executive inn & suites where we extremely impressed with the facility as well as the service.
於 2023 年 10 月住了 2 晚

2/10 很糟糕

Charles

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
List of things that didn’t work. -door latch to provide safety (had to move a table in front of door to ensure lock) -tv didn’t work -remote control didn’t work Cleanliness -floors dirty and scratched up -walls dirty and have marks on them -parking lot dirty
於 2023 年 10 月住了 2 晚

4/10 不太好

Stephanie

家庭旅遊
喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚

4/10 不太好

Heather

商務旅客, 家庭旅遊
不喜歡：員工素質和住宿環境和硬體
Front desk doesnt answer phone regularly. I called ahead to give my Aunts nams as she was checking in before me. Room was missing light bulb, very dark inside. I asked front desk and they didnt have one after looking in back room several mins. Staff mentioned they would deliver bulb to my room but it was already almost 10pm as I arrived l. I declined as we were settling in for bedtime. Broken side walks ans poor lighting on path to parking lot, my aunt tripped and fell. I will not return here despite Expedias Price.
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Toronka

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚

2/10 很糟糕

Virginia

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The shift change left no one at the front desk for 45 minutes. There were at least 5 different check ins waiting in line the whole time and no one answered the phone. Don’t recommend.
於 2023 年 9 月住了 1 晚

8/10 不錯哦

Faye

情侶出遊
喜歡：整潔度和員工素質
不喜歡：設施服務和住宿環境和硬體
Room good for price. Was disappointed that staff couldn’t ask the biker gang to keep it down. They revved their engines till 1 am and were parked next to the office.
於 2023 年 9 月住了 1 晚

2/10 很糟糕

Vikram

不喜歡：員工素質

4/10 不太好

Chandresh

不喜歡：住宿環境和硬體
It was okey
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Chris

商務旅客
喜歡：員工素質
不喜歡：設施服務
If you are looking for an affordable stay in Tyler Texas, forget about those $45 per night places and book with Magnuson. It may be a few bucks more, but I gaurentee you will be happier than other places. Im not going to say this place will blow you away, however, for a nightir 2 or 3 stay, you could do MUCH worse. Overall, this place is great, if affordability is what youre looking for in this area.
於 2023 年 9 月住了 1 晚

2/10 很糟糕

Madison

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Not worth the money.
The hotel was so unclean!! There was bread crumbs in our bed, mold in the shower, the room smelled so bad and was very hot even with the AC on. Very unclean, the pool was green.
於 2023 年 9 月住了 1 晚

8/10 不錯哦

Garrett

商務旅客, 親子旅遊
喜歡：整潔度和員工素質
I liked the friendliness of the staff
於 2023 年 9 月住了 1 晚

4/10 不太好

Leticia

家庭旅遊
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Pictures are NOT updated. Very dingy
There was a lot of cobwebs and spiders everywhere, the fridge wasn’t cooling as it should, the bathroom door wouldn’t close. Wish the pictures were updated to show how dingy it really was.
於 2023 年 8 月住了 1 晚

8/10 不錯哦

Kimberly

喜歡：員工素質和住宿環境和硬體
於 2023 年 8 月住了 2 晚

4/10 不太好

Brenda

家庭旅遊
喜歡：員工素質和設施服務
不喜歡：整潔度
In this occasion it applies the phrase “you get what you pay for.” Staff was nice no complaint about that but to start off the AC at the lobby did not work it was hot. Got to the room and in fact it was hot good thing I didn’t needed to stay there all day. Room was dirty very dusty. Like they hadn’t clean in the weeks. It was ok for an overnight time not recommended for a longer stay.
於 2023 年 8 月住了 1 晚

2/10 很糟糕

STEPHANIE

不喜歡：整潔度、員工素質和住宿環境和硬體
Front desk employee was very kind but the property was disgusting. We didnt stay
於 2023 年 8 月住了 1 晚

10/10 有夠讚

Chris

喜歡：整潔度、員工素質和住宿環境和硬體
The poor guy at the desk should have had more help, but he handled it like a pro. Ive stayed here a few times, and Ill always come back. Treat ypur staff right tho ;)
於 2023 年 8 月住了 1 晚

2/10 很糟糕

真實旅客

不喜歡：整潔度、住宿環境和硬體和客房舒適度
Gross
First room ac didn’t work. 2nd room ac worked great, but tv didn’t work. Room was filthy, stuff on the walls etc.
於 2023 年 7 月住了 1 晚

2/10 很糟糕

Richard

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Black mold! Hairs in tub. Room was dirty. Area outside was filthy.
於 2023 年 7 月住了 3 晚

2/10 很糟糕

Tammy

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Not what the pics show
I booked this room through hotels.com and got a great deal... however, the images of the hotel make it look a little better than the typical motel. It even included pics of the "bar" with pool tables, which are no longer in service. The pool was the only thing that looked nice, which apparently was recently refurbished or whatnot. Most of the parking and property looked rundown, many of the rooms were being remodeled, and our room had a horrible moldy smell. It looked clean and fresh but smelled really bad and had several dead roaches on the floor. One was in the bedroom, it was rather small but once we moved one of the couches in the suite so we can see the TV better from it, 2 big roaches were underneath, both dead, and then my husband kind of pushed on the couch with his foot and another fell out. By this time, it was only 20 mins or so after checking in that we chose to check out and go to another hotel. The guy at the front desk was nice but not very helpful or informative. He kept stepping over his words because he had his earbuds in his ear. He was on a call or listening to something, and I could tell he was getting distracted. I felt somewhat rushed at both check-in and check out. The pool was the only thing that we semi-considered staying for, but with having my kids and husband with me, there's no way we could "tough it out." I do not recommend this hotel to anyone!!!
於 2023 年 7 月住了 1 晚

2/10 很糟糕

Julie S.

商務旅客
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This property is filthy.
於 2023 年 7 月住了 3 晚