露台/庭院

科爾德沃特飯店的評分

3.5 out of 5
科爾德沃特飯店
712 Hwy 72 W, Tuscumbia, AL

評論

8.8

有夠讚

10 分,有夠讚;353 則評論中有 210 則" "
8 分,不錯哦;353 則評論中有 95 則" "
6 分,一般般;353 則評論中有 25 則" "
4 分,不太好;353 則評論中有 15 則" "
2 分,很糟糕;353 則評論中有 8 則" "

9.0/10

整潔度

9.4/10

員工素質

8.4/10

設施服務

8.6/10

住宿環境和硬體

9.0/10

環保程度

評論

10/10 有夠讚

Claudia

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
meeting with friends on the back patio.
於 2024 年 5 月住了 1 晚
Judy Struzick, Sales Manager 於 2024年5月21日回覆
We are so glad you enjoyed our outside area. Please come back and visit again.

6/10 一般般

Rowena

情侶出遊
喜歡:整潔度和員工素質
Bed, bedding and pillows were all very comfortable. Room was clean. Breakfast was your typical hotel buffet breakfast. It was right along the highway and nothing fancy for sure. There was such a strong odor of Clorox or some sort of cleaning material when you enter, which was very offputting. Our main issue was that the walls were so thin. You could hear everything going on in the rooms on either side. Wish I had brought some earplugs. The consolation was that the price was pretty reasonable.
於 2024 年 4 月住了 1 晚
Judy Struzick, Sales Manager 於 2024年5月2日回覆
I am sorry for the issues with the odor of the cleaning supplies and you being able to hear other guests. We try to ensure that all the rooms are clean. We try to use odorless supplies. I hope you will give the hotel another opportunity when you are in our area.

10/10 有夠讚

Amy

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room was very clean and comfortable. Easy and fast check in. We didn’t eat the breakfast so we can’t make any reviews on that. It was quiet.
於 2024 年 4 月住了 1 晚
Judy Struzick, Sales Manager 於 2024年5月2日回覆
Thank you for the kind review. We hope you will visit again.

10/10 有夠讚

Sonya

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean, quiet, safe, and terrific breakfast!
於 2024 年 3 月住了 2 晚
Judy Struzick, Sales Manager 於 2024年4月9日回覆
Thank you so much for your kind review. We hope you will come stay with again soon.

8/10 不錯哦

William

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Judy Struzick, Sales Manager 於 2024年3月26日回覆
Thanks for your positive rating. We certainly appreciate your business. Please come visit again.

8/10 不錯哦

Ashley

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Judy Struzick, Sales Manager 於 2024年3月19日回覆
Thanks for the great review. We look forward to you coming to visit us again.

10/10 有夠讚

Pennie

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
This place is absolutely beautiful! Very friendly staff, clean rooms with plush bed linens! Great breakfast, we WILL be back!
於 2024 年 3 月住了 1 晚
Judy Struzick, Sales Manager 於 2024年3月12日回覆
So very happy you enjoyed your stay. We love our hotel and its decor. Please come back and visit soon.

10/10 有夠讚

Carolyn

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Wonderful experience!
This was my first stay at ColdWater Inn and it won't be my last. Room was large, bed was comfortable, and breakfast buffet was excellent. Desk staff was friendly and accommodating. Great value for the price.
於 2023 年 12 月住了 1 晚
Judy Struzick, Sales Manager 於 2024年1月3日回覆
So glad you enjoyed your visit. Thanks so much. We hope to see you again.

10/10 有夠讚

Jennifer

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
This inn was amazing. It was super cute and everyone was super friendly. I would definitely go back again if I am ever in the area.
於 2023 年 12 月住了 9 晚
Judy Struzick, Sales Manager 於 2024年1月3日回覆
So glad you enjoyed your stay. We certainly hope you come back to see us.

8/10 不錯哦

Kevin

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Judy Struzick, Sales Manager 於 2024年1月3日回覆
Thanks so much for your kind review.

8/10 不錯哦

LYDIA,Marrero

團體旅遊
喜歡:設施服務
Beautifully appointed, decorated for the season, and amazing hospitality.
於 2023 年 10 月住了 1 晚
Judy Struzick, Sales Manager 於 2023年10月31日回覆
Thank you so much for your kind words. We hope you will come back to see us again.

8/10 不錯哦

Richard

於 2023 年 9 月住了 2 晚
Judy Struzick, Sales Manager 於 2023年10月31日回覆
Thanks for the great rating. We truly appreciate your business.

10/10 有夠讚

Susan,Sylvan Springs

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Property is beautifully maintained & convenient to all the area attractions. Will definitely stay again next time we visit this area.
於 2023 年 7 月住了 1 晚
Judy Struzick, Sales Manager 於 2023年7月12日回覆
Thank you so much for your kind words. We are so glad you enjoyed your stay. See you next time.

10/10 有夠讚

larry

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very good
於 2023 年 6 月住了 2 晚
Judy Struzick, Sales Manager 於 2023年6月22日回覆
Thank you for your kind words. Please stay with us again.

10/10 有夠讚

Jo

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Our stay was great!!!
於 2023 年 6 月住了 2 晚
Judy Struzick, Sales Manager 於 2023年6月15日回覆
Thanks so much for the great review. Please stay with us again.

2/10 很糟糕

真實旅客

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
There was no room available!!!!!
於 2023 年 5 月住了 1 晚
Judy Struzick, Sales Manager 於 2023年5月31日回覆
So sorry. We were full over the weekend. Did you make reservations with Hotels.com. If so, if you will give us a call we will try to help you get your money back. Our system is being updated and no third party reservations are coming through. We are working on the situation and trying to resolve this issue. I can't apologize enough for your reservations not coming through. Please call me to resolve this issue. If you paid through Hotels.com, we will try to help you get your money back 256-383-6844

2/10 很糟糕

Scott

團體旅遊
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Liars and cheats!!!! Dont book with them!
Made reservation through hotels.com...got email...your reservation is confirmed, no need to call.....myself and friends arrived, to hear"we dont do 3rd party reservations "...they called another hotel ...they arranged rooms there for us and others as i learned later that evening....this hotel was less money and Coldwater paid for mine and my friends rooms....if they dont take 3rd party reservations....WHY DID THEY PAY FOR OUR ROOMS!!!??? THEY OWE US MONEY!!!
於 2023 年 5 月住了 1 晚
Judy Struzick, Sales Manager 於 2023年5月31日回覆
We are so sorry about the problems you had with your reservations. We do take third party reservations, but they are updating their system and for some reason the upgrade did not sync with our system. We did not have the reservations in our system. If you will call me, we will try to help you get your monies back from Hotels.com. We will a confirmation number to talk with them. Again, I can't apologize enough for the confusion .

10/10 有夠讚

Rodney

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 2 晚
Judy Struzick, Sales Manager 於 2023年5月31日回覆
Thank you so much for review of our beautiful hotel. Please stay with us again.

8/10 不錯哦

Michael

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
The hotel was conveniently located to our final destination. Staff were friendly and helpful.
於 2023 年 5 月住了 1 晚
Judy Struzick, Sales Manager 於 2023年5月30日回覆
Thank you for your kind review.

6/10 一般般

Mary

情侶出遊
喜歡:員工素質
Have stayed here before. Was always clean and top notch. This time, our room had many damages and smelled strongly of cleaning supplies. I think it was a pet room, but we did not have a pet. They were not busy, and we had a reservation. Desk help was ok, but had nose rings and tattoos. I had to sign a waiver, relieving the hotel of any liability if items were stolen in the room or in our car. This was new, and left me feeling unsafe. Just not the beautiful hotel it once was!
於 2023 年 5 月住了 1 晚
Judy Struzick, Sales Manager 於 2023年5月31日回覆
I am so sorry your stay was not up to par. I will check with the housekeeping staff about using such strong cleaning products. We are in the process of updating our dress code for the front desk to be more professional I hope you will stay again to give us an opportunity to make it up to you.

10/10 有夠讚

John

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very nice and accommodating staff. Highly recommended!
於 2023 年 5 月住了 1 晚
Judy Struzick, Sales Manager 於 2023年5月30日回覆
Thank your for the great review. Please stay with us again.

8/10 不錯哦

William

家庭旅遊
喜歡:整潔度
Very good for the rate charged.
Common areas were excellent, but room had a couple of small issues. Light blocking curtain was not properly set up and hard to use. Toilet had difficult time flushing waste and frequently required multiple flushes. Otherwise, I would recommend staying here. Located right across from the Alabama Music Hall of Fame and not far from Helen Keller birthplace.
於 2023 年 5 月住了 3 晚
Judy Struzick, Sales Manager 於 2023年5月16日回覆
We are sorry there was a problem with your toilet and curtains. We will certainly look into these issues. I am glad that were impressed with the rest of the hotel. We hope you will stay with us again.

8/10 不錯哦

Mary

於 2023 年 4 月住了 1 晚
Judy Struzick, Sales Manager 於 2023年5月16日回覆
Thank you so much for your review. I hope you visit us again.

6/10 一般般

Jimmy

家庭旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
Unfortunately we were placed in a handicap room and the hot water, especially with the sink, was a problem. While we enjoyed the beauty and accessibility these issues put a damper on our stay.
於 2023 年 4 月住了 1 晚
Judy Struzick, Sales Manager 於 2023年5月16日回覆
We are sorry that you had problems. We will certainly look into the issue of the hot water. We certainly hope you will stay again.

6/10 一般般

Brian

情侶出遊
喜歡:員工素質
The rooms and lobby were clean and the employees were friendly. The place is dated and amenities are few and dated.
於 2023 年 4 月住了 1 晚
Judy Struzick, Sales Manager 於 2023年4月27日回覆
Thank you so much your review. I hoped you enjoyed your stay. We will certainly take in consideration your suggestions. We hope you will stay with us again.

10/10 有夠讚

Deborah

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was a beautiful property. The rooms were very nice and the staff was very friendly. The breakfast was wonderful. I would definitely stay here again and recommend it to others.
於 2023 年 4 月住了 1 晚
Judy Struzick, Sales Manager 於 2023年4月27日回覆
Thank you so much for your kind words. We certainly look forward to seeing you again.

6/10 一般般

Mel

團體旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
This hotel is good value for the money. However, they were understaffed and those on duty were frustrated by it. I felt sorry for the desk clerk on Sunday morning 4/23/23 because she was running the desk and the complimentary breakfast at the same time. She was really trying to please, but just had too much on her plate. Also, the hotel was really booked and they ran out of milk and coffee on Saturday morning 4/22. A little better planning when you know you're gonna be booked up solid and more staffing would make this a great hotel.
於 2023 年 4 月住了 2 晚
Judy Struzick, Sales Manager 於 2023年4月27日回覆
Thank you for your review. We are working on improving our staffing numbers. Sometimes, we lose staff at the most inappropriate times. We certainly appreciate your comments.

10/10 有夠讚

John

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Overall very good and highly recommended!
於 2023 年 4 月住了 1 晚
Judy Struzick, Sales Manager 於 2023年4月20日回覆
Thank you so much for the great review and kind words. Please stay with us again.

10/10 有夠讚

marsha

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
GREAT PLACE
於 2023 年 3 月住了 2 晚
Judy Struzick, Sales Manager 於 2023年4月20日回覆
Thanks for the great review.

2/10 很糟糕

Howard

團體旅遊
於 2023 年 3 月住了 4 晚

10/10 有夠讚

Cameron

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great
於 2023 年 3 月住了 1 晚
Judy Struzick, Sales Manager 於 2023年4月20日回覆
Thank you so much for your kind review.

10/10 有夠讚

Mary beth

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Beautiful
Beautiful ambiance upon entry- see photos. Staff could be a little more knowledgeable about the history of the place,name etc. smelled awesome -very welcoming. Explanation of how to use the shower should be posted. Never could quite figure out to use properly. Clean, good sleep, quiet, off road enough, I would definitely stay again if in the area. Eggs, bacon, sausage biscuits. The usual cold stuff included. One of a kind location. Downtown looks super cute. Not enough time to explore
於 2023 年 3 月住了 1 晚
Judy Struzick, Sales Manager 於 2023年4月20日回覆
Thanks so much. I am thrilled about the photos. Please come stay with us again.

4/10 不太好

Sandra,Argyle

於 2023 年 3 月住了 1 晚

10/10 有夠讚

Deborah,OAK RIDGE

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Beautiful property, extremely clean and spacious. Really nice outside area in the back for smokers. The breakfast is outstanding. Highly recommend.
於 2023 年 3 月住了 1 晚
Judy Struzick, Sales Manager 於 2023年4月20日回覆
Thanks you so much for your kind words.

6/10 一般般

John

情侶出遊
喜歡:整潔度和員工素質
TV system wasn’t working.
於 2023 年 3 月住了 1 晚

6/10 一般般

Danny

喜歡:整潔度和員工素質
於 2023 年 3 月住了 2 晚
Judy 於 2023年3月23日回覆
Thank you for your rating. Please let us know what we can do to make your next stay better.

10/10 有夠讚

Dale

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
This was a very nice hotel, with clean comfortable rooms and a beautiful lobby. The buffet breakfast was wonderful with plenty of hot and cold options. The quality and value was much more than I expected for the price we paid.
Judy Struzick, Sales Manager 於 2023年3月23日回覆
Thank you so much much for your wonderful comments. I hope you stay again soon. We love our hotel too!

10/10 有夠讚

Sandra

親子旅遊
喜歡:整潔度和員工素質
Loved the era portrayed at the facilities. Could tell the hotel was dated needed some minor face lifts. Staff was the friendliest.
於 2023 年 3 月住了 1 晚
Judy Struzick, Sales Manager 於 2023年3月23日回覆
Thank you so much for your review. We love our hotel and we and slowly doing some updates. However, we love the era as well. Thanks so much for staying with us at the Coldwater Inn.

8/10 不錯哦

Pam

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
The Coldwater Inn is unique hotel with very beautiful antiques and a double stairway leading to/from the 2nd level. I thoroughly enjoyed my stay here. The staff are excellent at their job and very accommodating. I will stay here again when in the area.
於 2023 年 3 月住了 3 晚
Judy Struzick, Sales Manager 於 2023年3月23日回覆
Thanks so much. We love our hotel so much. Our staff is great. Please stay with us again.

10/10 有夠讚

Wanda

團體旅遊, 家庭旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
I really like the staff. They were super friendly. They had my room ready early and allowed me to check in. I take insulin and they made sure my fridge was in my room and worked. The tv satelite did go out but they worked very quickly and it was back on in 20 minutes.
於 2023 年 3 月住了 1 晚
Judy Struzick, Sales Manager 於 2023年3月23日回覆
So glad you enjoyed your stay. Our staff is very accommodating. They really try to please our guests. Please stay with us again.

10/10 有夠讚

Patrick

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel - very pet friendly.
Spotless.
於 2023 年 2 月住了 1 晚
Judy Struzick, Sales Manager 於 2023年3月23日回覆
Thanks so much for your rating. We appreciate you staying with us.

8/10 不錯哦

john

家庭旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
Convenient location for me for the weekend. Nice clean place. Ice machines were shut down but there was a fridge in the room. The room had a strong odor from the cleaner they had used on the bathroom fixtures in there. I would stay there again.
於 2023 年 2 月住了 2 晚
Judy Struzick, Sales Manager 於 2023年3月1日回覆
Thank you so much for the kind review. Sorry about the icemaker, we are working on that. Please stay again.

10/10 有夠讚

John

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Overnight stay for talk at a local historical organization. Very comfortable and a highly enjoyable stay. Thanks!
於 2023 年 2 月住了 1 晚
Judy Struzick, Sales Manager 於 2023年3月1日回覆
Thank you so much for the great review. We are so glad you enjoyed your stay. Please come again.

10/10 有夠讚

Judy

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
X
於 2023 年 2 月住了 1 晚
Judy Struzick, Sales Manager 於 2023年3月1日回覆
Thanks for the great rating.

10/10 有夠讚

Melanie

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
It was really nice and quiet. The bed was very comfortable. The bathroom was a little cold. But I would stay there again.
於 2023 年 1 月住了 1 晚
Judy Struzick, Sales Manager 於 2023年2月1日回覆
Thank you so much for your kind words. We really appreciate it. Hope you will stay with us again.

10/10 有夠讚

WENDI

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent
於 2023 年 1 月住了 1 晚
Judy Struzick, Sales Manager 於 2023年2月1日回覆
Thanks so much. We really appreciate your rating. Please come stay with us again.

10/10 有夠讚

Hilario

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 1 月住了 4 晚
Judy Struzick, Sales Manager 於 2023年2月1日回覆
Thaks so much for the great rating. We really appreciate our guests, so please come again.

8/10 不錯哦

Emily

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was friendly and helpful
Judy Struzick, Sales Manager 於 2023年1月18日回覆
Thank you so much. Hope you will stay with us again.

10/10 有夠讚

Gordon

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 1 月住了 2 晚
Judy Struzick, Sales Manager 於 2023年1月18日回覆
Thanks so much.

10/10 有夠讚

Stephanie

於 2023 年 1 月住了 1 晚