We loved everything. Bruno was great also he helped us with where to go, recommended what to eat and gave us all the knowledge had a great experience.
Elizabeth
於 2024 年 5 月住了 3 晚
10/10 有夠讚
Laura
情侶出遊
2024年5月7日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Fue una experiencia agradable de 3 días, no había mucha gente, y es muy tranquilo, comida muy rica y staff amigable y siempre nos respondieron increíble! Nos dejaron disfrutar el hotel hasta despues del check out, regresaremos.
Laura
於 2024 年 5 月住了 2 晚
10/10 有夠讚
Hameeduz
2024年5月4日
喜歡:整潔度、員工素質和住宿環境和硬體
Hameeduz
於 2024 年 2 月住了 4 晚
10/10 有夠讚
Shana
寵物同遊
2024年4月28日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This was my second time to O’Tulum and I’m looking forward to my third. It is as beautiful as the advertisements. You have a front row seat to the beautiful beach and sky! The hotel is my peaceful getaway to recover from burnout. The service is 5 stars everyone is kind, friendly and helpful.
Shana
於 2024 年 4 月住了 5 晚
8/10 不錯哦
marie-kim
情侶出遊
2024年4月23日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great service from all the employees, from check in to check out. Not to mention the restaurant employees were all amazing and really kind. We we celebrating an anniversary and they had our room decorated to surprise us ! It was so beautifully arranged ! The view was great and the room itself is pretty large and nice. The only thing we can say negative about this hotel is it needs maintenance. Wood in the shower is due for change and wood on floors as well (outside on the balcony). It looks like it could be a 5 stars. but due to maintenance it cannot be more than a 3.5 feeling. - We also had an issue with some guests that had their dogs (we love dogs) but those guests were absolutely not respectful of others. Their dogs were barking all the time we had to had the lady at front desk on our arrival. And the last day as well, but this time we told them ourselves. This is obviously not the hotel's fault to have irresponsible guests, smoking and with barking dogs like they owned the place. Overall nice place and would recommend. Just do not expect a 5 stars as you are not paying for that. But great.
marie-kim
於 2024 年 4 月住了 1 晚
6/10 一般般
Ashley
家庭旅遊
2024年4月13日
不喜歡:設施服務和住宿環境和硬體
There were pros and cons. Pros- good food, beautiful view and secluded (we prefer seclusion). Cons- the hot water didn’t work and the bath tub didn’t fill and was cold water, and the dirt road to get there takes 10 minutes to get in and 10 minutes to get out. It was fine, but not amazing.
Ashley
於 2024 年 4 月住了 2 晚
10/10 有夠讚
Ricardo
情侶出遊
2024年4月10日
喜歡:整潔度和住宿環境和硬體
No contestan las llamadas
Ricardo
於 2024 年 2 月住了 2 晚
10/10 有夠讚
RALPH NMN
2024年3月29日
喜歡:整潔度、員工素質和住宿環境和硬體
RALPH NMN
於 2024 年 3 月住了 5 晚
6/10 一般般
Hagop
情侶出遊
2024年3月27日
喜歡:員工素質
不喜歡:住宿環境和硬體
La route menant vers l’hôtel en très mauvaise état. Aucune lumière, ni signalisation de l’hôtel en venant de l’autoroute!