We had a wonderful time at the Biwa. The staff was excellent, it was very clean and comfortable and the restaurant was delicious! The only issue we had was the street traffic was very loud.
Nicole
於 2024 年 2 月住了 12 晚
10/10 有夠讚
Ivan
2023年12月22日
Ivan
於 2023 年 12 月住了 1 晚
10/10 有夠讚
Yolanda
家庭旅遊
2023年12月21日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Yolanda
於 2023 年 12 月住了 1 晚
10/10 有夠讚
Angy
2023年9月18日
Angy
於 2023 年 9 月住了 1 晚
8/10 不錯哦
Philip
團體旅遊
2023年8月26日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Front desk personal were wonderful, from check in , to answering questions, to check out.
Philip
於 2023 年 8 月住了 2 晚
8/10 不錯哦
ALBERTO DANIEL OLVERA
商務旅客
2023年5月9日
喜歡:整潔度、員工素質和住宿環境和硬體
esta bien el hotel
ALBERTO DANIEL OLVERA
於 2023 年 5 月住了 1 晚
10/10 有夠讚
Nicolette
情侶出遊
2023年4月27日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had a wonderful time at the Biwa Tulum! They did a two bedroom full kitchen unit I was perfect everything was super clean! Cannot say enough about the staff!!! They were all so friendly and helpful! The location is perfect for downtown Tulum walking distance to so many bars restaurants! Will definitely stay here again!
Nicolette
6/10 一般般
Michael
家庭旅遊
2023年4月1日
喜歡:整潔度、員工素質和住宿環境和硬體
The check in process was not handled well. We got in late only to find the power out and no one to check us in.
Michael
於 2023 年 3 月住了 7 晚
10/10 有夠讚
George
情侶出遊
2023年2月24日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Room and staff were great.
Television was a bit difficult to mange but that was minor.
Overall we enjoyed our stay.