大廳

圖森拉迪森套房的評分

3.5 out of 5
圖森拉迪森套房
6555 E Speedway Blvd, Tucson, AZ

評論

8.8

有夠讚

10 分,有夠讚;663 則評論中有 408 則" "
8 分,不錯哦;663 則評論中有 146 則" "
6 分,一般般;663 則評論中有 49 則" "
4 分,不太好;663 則評論中有 34 則" "
2 分,很糟糕;663 則評論中有 26 則" "

8.8/10

整潔度

9.0/10

員工素質

8.8/10

設施服務

8.6/10

住宿環境和硬體

8.8/10

環保程度

評論

10/10 有夠讚

Enrique

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very spacious room and bathroom. Great breakfast area and very clean.
於 2024 年 4 月住了 1 晚
The Team at Embassy Suites by Hilton Tucson East 於 2024年4月10日回覆
Hi Enrique,We are so happy to hear you found the rooms to be spacious and breakfast was enjoyable! Thanks for the feedback and we hope to see you again soon

10/10 有夠讚

Jade

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean property, friendly staff and yummy food/drinks
於 2024 年 4 月住了 2 晚
The Team at Embassy Suites by Hilton Tucson East 於 2024年4月9日回覆
Hi Jade,Thanks so much for taking the time to let us know you had a great stay with us :) We hope to see you again soon.

8/10 不錯哦

Reynette

於 2024 年 3 月住了 1 晚

10/10 有夠讚

Raquel

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Breakfast was wonderful!
於 2024 年 3 月住了 2 晚
The Team at Embassy Suites by Hilton Tucson East 於 2024年4月9日回覆
Hi Raquel,That's great to know you enjoyed the breakfast :) We hope to see you again soon

2/10 很糟糕

Yeimi

不喜歡:員工素質
於 2024 年 3 月住了 2 晚
Kenja McLeod 於 2024年4月1日回覆
Hello Yeimi,Thank you for reviewing our hotel. We work hard to create an engaging, thoughtful, and friendly guest experience. I am so sorry to read your stay fell short. We hope to have an oppurtunity to make your next stay perfect and hope you will allow us to redeem ourselves.

6/10 一般般

Janice

家庭旅遊
喜歡:整潔度和設施服務
The manager at the office was very abrasive and unfriendly, everyone else was very friendly. The breakfast was excellent and a great variety! The price of over $700 for a room with two double beds seemed way to high!
於 2024 年 3 月住了 2 晚
Kenja McLeod - Bledsoe 於 2024年3月29日回覆
Hello Janice,Thank you for sharing your feedback. I was disappointed to hear you did not receive the friendly service you deserve from our staff. This is certainly not the impression we want to leave our guests, and I apologize for this experience. I am happy to hear you enjoyed our complimentary cooked-to-order breakfast. I hope you also enjoyed two complimentary beverages during our evening reception. Thank you for staying with us. We hope to have an oppurtunity to serve you in the future.

10/10 有夠讚

Stephanie

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
very nice place to stay.
於 2024 年 3 月住了 1 晚
The Team at Embassy Suites by Hilton Tucson East 於 2024年3月19日回覆
Hi Stephanie,Thanks so much for reaching out. We are so happy to hear you had a great stay with us :) We look forward to seeing you again soon

10/10 有夠讚

Mark

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
The property is laid out nicely with outdoor walkways surrounding pool area. Could walk safely at night without leaving the property. Nice long pool for swimming laps and heated to a comfortable temperature. Made to order omelets were great. Managers happy hour was a bonus and we could eat dinner right there. Comfortable beds. Liked room layout. A great stay!
於 2024 年 2 月住了 2 晚
The Team at Embassy Suites by Hilton Tucson East 於 2024年3月19日回覆
Hi Mark,We just want to say a quick thankyou for letting us know you had a great stay with us. We are so happy to hear you enjoyed our omelets and layout of the property. Hope to see you again soon

10/10 有夠讚

STANLEY

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Not many restaurants in the area, so be prepared to drive. Quiet towards the back of the hotel though garbage pickup at 6 am one morning challenged that. Great hot breakfast, enjoyed the free evening drinks as well. Nice rooms
於 2024 年 2 月住了 6 晚
The Team at Embassy Suites by Hilton Tucson East 於 2024年2月29日回覆
Hi Stanley,Thankyou so much for taking the time to provide a review. We're happy to hear you enjoyed the breakfast and drinks! Hope to see you again soon.

10/10 有夠讚

Serge

喜歡:整潔度、員工素質和住宿環境和硬體
Very nice
於 2024 年 2 月住了 2 晚
The Team at Embassy Suites by Hilton Tucson East 於 2024年2月29日回覆
Hi Serge,Thanks so much for taking the time to provide a review. It's great to know you enjoyed your stay. Hope to see you soon

2/10 很糟糕

Daniel

情侶出遊
不喜歡:整潔度、員工素質和住宿環境和硬體
Please exercise caution if you choose to stay at this hotel. Unfortunately, my car was broken into on the night of February 17th, 2024, while parked in the hotel's lot. Important documents and personal belongings were stolen. Despite the presence of security, it seems their effectiveness is lacking, and there are no security cameras on the property. Take care to consider your safety and security when deciding where to stay, as you may also be at risk of theft.
於 2024 年 2 月住了 2 晚
Embassay Suites 於 2024年2月22日回覆
Daniel, We appreciate your business and are sorry that you had such a bad experience. We understand that this is a very upsetting experience for you. We are investigating the incident.

8/10 不錯哦

Barbara

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great stay.
於 2024 年 2 月住了 3 晚
The Team at Embassy Suites by Hilton Tucson East 於 2024年2月29日回覆
Hi Barbara,Thankyou so much for the kind words! We are really happy to hear you enjoyed your stay. We hope to welcome you back again soon.

10/10 有夠讚

Edred

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
.
於 2024 年 2 月住了 3 晚
Front Office Manager, Embassy Suites 於 2024年2月7日回覆
We are happy you enjoyed your stay. We look forward to the next visit.

10/10 有夠讚

Maria Julia

於 2024 年 2 月住了 1 晚
The Team at Embassy Suites by Hilton Tucson East 於 2024年4月9日回覆
Hi Maria,We're so happy to hear you enjoyed your time with us. Hope to see you again soon for another great stay

6/10 一般般

Stephen

喜歡:整潔度和住宿環境和硬體
The sofa was uncomfortable. The menu for the restaurant was poor at best. It is over priced with poor over priced choices and a lower quality of food. No Decaf coffee in the restaurant for breakfast. No freezer in the refrigerator. No clock/alarm in the room and not available at the desk. A nightlight in the bathroom would be good.
於 2024 年 1 月住了 3 晚
Kenja McLeod 於 2024年2月3日回覆
Thank you for sharing your experience with your recent stay at Embassy Suites Tucson East.  We strive to provide gracious, engaging, and caring service and sincerely appreciate your feedback; we are very sorry we did not provide a memorable experience during your stay in Tucson.  We will review everything you have stated and work to improve every situation.   I hope you do and allow us to redeem ourselves.

8/10 不錯哦

ncsugrad80

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice Hotel
於 2024 年 1 月住了 3 晚
Kenja McLeod 於 2024年2月3日回覆
Thank you for taking the time to review our hotel. We strive to provide a gracious, engaging, and caring service and sincerely appreciate your feedback. We hope to have you back with us soon.

6/10 一般般

Danny,Brainerd

喜歡:員工素質
Ok for price
於 2024 年 1 月住了 3 晚
Kenja McLeod 於 2024年2月3日回覆
Thank you for taking the time to review our hotel. We strive to provide a gracious, engaging, and caring service and sincerely appreciate your feedback. We will be sure to share your comments with the team as we work to improve our service. Thank you again.

10/10 有夠讚

Carolina del Carmen

於 2024 年 1 月住了 3 晚
The Team at Embassy Suites by Hilton Tucson East 於 2024年4月9日回覆
Hi Carolina,Thanks so much for taking the time to let us know you had a great stay :) We hope to see you soon

2/10 很糟糕

Tabitha

喜歡:整潔度
不喜歡:員工素質、設施服務和住宿環境和硬體
The way the property is set up is so inconvenient. We were told to park and use the side elevator, there is no side elevator. Just steps. We have alot of luggage. It was exhausting using the elevator and trekking to our room. We also were suppose to have a mountain view from our room and when asked, they said its a mountain view from the back of the building but clearly not what i paid for. Refused to refund anny difference in pricing from a reg view from the mountain view we didnt recieve. We definitely will not be staying in this motel again. It isnt a hotel because the doors are outside and not inside the building. Be prepared to walk a ton to your room and for no view of the mountains.
於 2024 年 1 月住了 1 晚
Kenja McLeod 於 2024年2月3日回覆
Thank you for sharing your experience with your recent stay at Embassy Suites Tucson East.  We strive to provide gracious, engaging, and caring service and sincerely appreciate your feedback; we are very sorry we did not provide a memorable experience during your stay in Tucson.  We will review everything you have stated and work to improve every situation.   It saddens me to read you will not stay at our property again, and while you may not plan to stay with us in the future, I hope you do and allow us to redeem ourselves.

6/10 一般般

真實旅客

家庭旅遊
喜歡:員工素質和客房舒適度
Espacioso
La habitacion muy limpia solo q el sofa cama estaban sabanas sucias y no se pudo dormir ahi ya era muy noche para hablar a recepcion y notificarles
於 2024 年 1 月住了 1 晚
Kenja McLeod 於 2024年2月3日回覆
Thank you for taking the time to review our hotel. We strive to provide a gracious, engaging, and caring service and sincerely appreciate your feedback. I was sorry to hear about the difficulties with the sofa bed and will be sure to share your comments with the housekeeping team as we work to improve our service. Thank you again.

8/10 不錯哦

Karen,Prescott

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel very nice Parking difficult Moving luggage to 5th floor difficult Rooms clean, spacious, but no character
於 2024 年 1 月住了 2 晚
Kenja McLeod 於 2024年2月3日回覆
Thank you for taking the time to review our hotel. We strive to provide a gracious, engaging, and caring service and sincerely appreciate your feedback. I was sorry to hear about the difficulties moving luggage to the 5th floor, and I will be sure to share your comments with the team as we work to improve our service. Thank you again.

10/10 有夠讚

Francisco E

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚
Front desk 於 2024年2月7日回覆
We are happy you enjoyed your stay.

10/10 有夠讚

Tim

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
This is an old hotel that has been very well taken care of and updated. Restaurant, heated pool, hot tub, controlled access, etc. A very nice place at a reasonable price. Cook to order omelettes for breakfast.
於 2024 年 1 月住了 3 晚
The Team at Embassy Suites by Hilton Tucson East 於 2024年2月29日回覆
Hi Tim,Thanks for taking the time to respond. We're so happy to hear you had a great stay with us! Good to know the breakfast and facilities were enjoyed. Hope to see you again soon.

10/10 有夠讚

Christina

家庭旅遊
喜歡:整潔度和員工素質
I did not like the rooms opening to the outside i wish i had known that before i booked it. Room was updated but the carpet needs to be updated- stains and outdated. Made to order egg station was good and a plus!
於 2024 年 1 月住了 1 晚
The Team at Embassy Suites by Hilton Tucson East 於 2024年2月29日回覆
Hi Christina,We appreciate you leaving a positive review despite some of the challenges you experienced. We hope that overall you were able to have a great time with us. I've passed your feedback along to the General Manager so they are aware and can action accordingly. Best wishes

2/10 很糟糕

Jolene

於 2024 年 1 月住了 2 晚
Kenja 於 2024年1月20日回覆
Good Afternoon,I'm so sorry to hear your stay did not go well. Please let us know how your stay could have been better. We want to make things right!

10/10 有夠讚

Lori Beth

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
The Team at Embassy Suites by Hilton Tucson East 於 2024年2月29日回覆
Hi Lori,Thanks so much for the positive review! We hope you had a great stay and are able to return again soon.

8/10 不錯哦

Robert

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
It was good until we realized that we were close by a laundry/cleaning area and there was a machine noise that would not let us sleep well.
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Terry

於 2024 年 1 月住了 3 晚
The Team at Embassy Suites by Hilton Tucson East 於 2024年2月29日回覆
Hi Terry,Apology for the delay. but we just wanted to let you know we really appreciate your business and taking the time to provide a positive review for us. All the best

8/10 不錯哦

Mark

於 2024 年 1 月住了 1 晚
The Team at Embassy Suites by Hilton Tucson East 於 2024年3月1日回覆
Hi Mark,Apology for the delay responding. But we just wanted to let you know we really appreciate you taking the time to provide us with a positive review for us. All the best

8/10 不錯哦

Robin

喜歡:整潔度和員工素質
於 2023 年 12 月住了 3 晚
The Team at Embassy Suites by Hilton Tucson East 於 2024年3月1日回覆
Apologies on the delay. We just wanted to let you know we really appreciate you taking the time to let us know you had a great stay. Hope to see you again soon :)

10/10 有夠讚

Sarita

情侶出遊, 寵物同遊
喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
The Team at Embassy Suites by Hilton Tucson East 於 2024年3月1日回覆
Hi Sarita,Thanks so much for the fabulous review. We appreciate your business and hope to see you for another great stay soon

10/10 有夠讚

Gloria

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Enjoyed our stay
We had a very nice stay The breakfast was wonderful.
於 2023 年 12 月住了 5 晚
The Team at Embassy Suites by Hilton Tucson East 於 2024年3月1日回覆
Apologies for the delay. We just wanted to send you a quick note to say thankyou for taking the time to provide us with a wonderful review. We are happy you enjoyed your stay with us

10/10 有夠讚

Noel

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property is large! Plenty of room for all of our friends to stay at the same resort! Nice heated pool. It was also close enough to the stadium or the Bowl game!
於 2023 年 12 月住了 3 晚
The Team at Embassy Suites by Hilton Tucson East 於 2024年3月1日回覆
Apologies for the delay getting back to you. We wanted to send you a quick note to let you know that we are so happy to hear you had a great stay with us! Hope to see you again soon

10/10 有夠讚

Michael

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
The Team at Embassy Suites by Hilton Tucson East 於 2024年3月1日回覆
Apologies for the delay getting back to you. We just wanted to send you a quick review to say thankyou for the kind review. We hope to see you again soon!

10/10 有夠讚

Sergio roberto

於 2023 年 12 月住了 1 晚

10/10 有夠讚

Kevin

喜歡:整潔度、員工素質和住宿環境和硬體
Room is excellent, checkin was easy, and the receptionist was a delight.
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Michael

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Convenient. Breakfast was good.
於 2023 年 11 月住了 1 晚

10/10 有夠讚

AJ

於 2023 年 8 月住了 1 晚

10/10 有夠讚

Diego

Clean! Comfortable.
於 2023 年 11 月住了 1 晚

10/10 有夠讚

GEMA

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excelente desayuno
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Rosemarie

家庭旅遊
喜歡:設施服務
The scenery
於 2023 年 11 月住了 1 晚

8/10 不錯哦

ELISA MARIA SALAZAR

於 2023 年 11 月住了 3 晚

10/10 有夠讚

Thadd

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
Julia -- Digital Marketing Manager 於 2023年11月15日回覆
Thadd, thank you for staying with us!

10/10 有夠讚

Martin

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excelente lugar para disfrutar de Tucson
於 2023 年 11 月住了 1 晚
Julia -- Digital Marketing Manager 於 2023年11月7日回覆
Martin, thank you for your review. We look forward to your next visit.

10/10 有夠讚

Sally

家庭旅遊
喜歡:整潔度、員工素質和設施服務
Super helpful staff, great breakfast (included), very clean property. A little bit out of the way of things, but still ok.
於 2023 年 11 月住了 1 晚
Julia -- Digital Marketing Manager 於 2023年11月6日回覆
Sally, thank you for staying with us! We appreciate your feedback.

8/10 不錯哦

Jessica

親子旅遊
喜歡:整潔度、員工素質和設施服務
Friendly staff! The hotel is a little dated but overall pretty clean
於 2023 年 11 月住了 2 晚
Julia -- Digital Marketing Manager 於 2023年11月6日回覆
Jessica, we appreciate your review of your recent stay with us! It would be our pleasure to host you again.

10/10 有夠讚

Holly Lynn

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Had issue with 1 of my reservations and they very nicely helped and fixed it no problem highly recommend Traveled with r kids
於 2023 年 10 月住了 3 晚
Julia -- Digital Marketing Manager 於 2023年10月30日回覆
Holly Lynn, thank you for staying with us! It would be my pleasure to host you again in the future.

8/10 不錯哦

Myrna Sofia

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚
Julia -- Digital Marketing Manager 於 2023年10月30日回覆
Myrna, thank you for your review! We look forward to your next visit.

8/10 不錯哦

Frode Roaldseth

商務旅客
喜歡:整潔度、住宿環境和硬體和客房舒適度
Oppholdet var meget bra, frokost super, service meget god, men faktura ble lovet sendt på E-post. En slik faktura er ikke mottatt pr 25 okt. Derfor en lavere vurdering.
於 2023 年 10 月住了 6 晚
Julia -- Digital Marketing Manager 於 2023年10月25日回覆
Frode, thank you for your review! We appreciate your feedback.Frode, takk for din anmeldelse! Vi setter pris på din tilbakemelding.

10/10 有夠讚

Joel

於 2023 年 10 月住了 1 晚
Julia -- Digital Marketing Manager 於 2023年10月23日回覆
Joel, thank you for staying with us! We appreciate your feedback.