豪華套房, 1 張特大雙人床和 1 張沙發床 | 起居區 | 54-吋平面電視、有線頻道、 LCD 液晶電視、付費電影

評論

8.8

有夠讚

10 分，有夠讚；1013 則評論中有 601 則" "
8 分，不錯哦；1013 則評論中有 249 則" "
6 分，一般般；1013 則評論中有 95 則" "
4 分，不太好；1013 則評論中有 36 則" "
2 分，很糟糕；1013 則評論中有 32 則" "

9.0/10

整潔度

9.0/10

員工素質

8.2/10

設施服務

8.8/10

住宿環境和硬體

8.4/10

環保程度

評論

8/10 不錯哦

tak sing

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 2 晚
Paul 於 2023年11月15日回覆
Hello tak sing,Thank you for your rating.We hope to see you again soon!

8/10 不錯哦

David

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Overall nice hotel. Only issues to note: doorknob on bathroom door was loose; deadbolt lock on room door would occasionally prevent the door from closing, I needed to force the door closed otherwise it would remain open and only needed to be lightly pushed open to enter; moderately loud whistling sound coming from the air vent when the fan turned on at 6am (one time only lasting about 20 mins)
於 2024 年 4 月住了 1 晚
Paul 於 2024年5月1日回覆
Hello David,Thank you for your rating.We appreciate your valuable feedback and have shared them with our Maintenance crew for immediate resolution. We hope to welcome you back whenever you are in downtown Toronto!

10/10 有夠讚

Ludmila

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything was really nice, Pella from front desk was very helpful with booking excursions and arranging transportation for us;)
於 2024 年 4 月住了 3 晚
Paul 於 2024年5月1日回覆
Hello Ludmila,Thank you for your rating.We hope to see you again soon!

10/10 有夠讚

James，Ottawa

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Unique place and super well located if you’re DT focused.
於 2024 年 4 月住了 2 晚
Paul 於 2024年5月1日回覆
Hello James,Thank you for your rating.We hope to see you again soon!

6/10 一般般

Jesse

喜歡：住宿環境和硬體
於 2024 年 4 月住了 2 晚
Paul 於 2024年4月30日回覆
Hello Jesse,Thank you for your rating.We hope to see you again soon!

10/10 有夠讚

Carrie

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We really liked the location. Quick walk to so many restaurants and entertainment venues. Lovely rooms. Clean. Staff were very helpful.
於 2024 年 4 月住了 1 晚
Paul 於 2024年4月27日回覆
Hello Carrie,Thank you for your rating.We can't wait to welcome you back in the near future!

6/10 一般般

teresa

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
I was in a small room with a king bed. My bed was very uncomfortable. The side of the mattress sagged or sloped down. I honestly thought it was an old foam mattress, but when I checked it was a proper mattress. The staff was friendly and the room was clean. I have stayed in a suite at the Pantages and the bed was very comfortable. Perhaps I was given an old room because I booked through Expedia this time?
於 2024 年 4 月住了 1 晚
Paul 於 2024年4月27日回覆
Hello teresa,Thank you for your rating.We appreciate your valuable comments. Rest assured, our maintenance crew will look into this immediately so it can be resolved. We hope to welcome you back in the near future!

8/10 不錯哦

Patrick

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Nice place. Enjoyed our stay, there are alot of homeless in the area but if you want to be in walking distance to almost everything your going to deal with that with other gotels in the area too Tno parking was a bit of a drag but it wasnt a deal breaker
於 2024 年 4 月住了 1 晚
Paul 於 2024年4月26日回覆
Hello Patrick,Thank you for your rating.We are glad to hear you enjoyed your stay with us. We look forward to having you back very soon!

6/10 一般般

Donald，Oshawa

於 2024 年 4 月住了 1 晚
Paul 於 2024年4月26日回覆
Hello Donald,Thank you for your rating.We hope to see you again soon!

10/10 有夠讚

Karyn

喜歡：整潔度、員工素質和住宿環境和硬體
Great central location but also quiet for sleeping. The room was massive. Shower was style over substance, but still usable. All staff were exceptional, from the front desk to the bartender. Impeccable service. Will definitely return.
於 2024 年 4 月住了 1 晚
Paul 於 2024年4月25日回覆
Hello Karyn,Thank you for your rating.We are very happy to hear you enjoyed your stay with us and we hope to welcome you back in the near future!

10/10 有夠讚

Joseph

情侶出遊
喜歡：設施服務
Best experience
於 2024 年 4 月住了 1 晚
Paul 於 2024年4月25日回覆
Hello Joseph,Thank you for your rating.We hope to see you again soon!

6/10 一般般

Gurpreet

喜歡：員工素質和住宿環境和硬體
不喜歡：整潔度
於 2024 年 2 月住了 5 晚
Paul 於 2024年4月26日回覆
Hello Gurpreet,Thank you for your rating.We hope to see you again soon!

10/10 有夠讚

Anders

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very helpful and friendly staff.
於 2024 年 4 月住了 2 晚
Paul 於 2024年4月25日回覆
Hello Anders,Thank you for your rating.We hope to see you again soon!

10/10 有夠讚

rick

喜歡：整潔度、員工素質和住宿環境和硬體
Good
於 2024 年 4 月住了 1 晚
Paul 於 2024年4月25日回覆
Hello rick,Thank you for your rating.We hope to see you again soon!

6/10 一般般

John

商務旅客
喜歡：整潔度
Hotel was ok - shower wasn’t working properly, hotel staff was not that friendly - requested if I could have a late check by 1 hotel, hotel wanted to charge me c$20 ! Not so pleased !
於 2024 年 4 月住了 1 晚
Paul 於 2024年4月24日回覆
Hello John,Thank you for your rating.We hope to have another opportunity to exceed your expectations in the future!

10/10 有夠讚

Natasha

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Spacious and very quiet suite. Thoughtful touches like including a laundry pod so I could do a load of laundry before I left.
於 2024 年 4 月住了 5 晚
Paul 於 2024年4月24日回覆
Hello Natasha,Thank you for your rating.We hope to welcome you back very soon!

10/10 有夠讚

Leslie

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Last Sunday, we celebrated our 11th anniversary at this hotel. The staff were incredibly friendly and accommodating, and the room was spotless. We especially enjoyed the cozy ambiance created by the dim lighting. To our surprise, the staff even treated us to sweet treats, which was a delightful gesture. My husband and I were thoroughly pleased with our stay. Overall, it was a perfect 10/10 experience, and I highly recommend it if you're visiting downtown Toronto.
於 2024 年 4 月住了 1 晚
Paul 於 2024年4月25日回覆
Hello Leslie,Thank you for your perfect rating and rave reviews!We are thrilled to hear you enjoyed your stay. It was truly our pleasure having you both at The Pantages Hotel. Cheers to many, many more anniversaries!

10/10 有夠讚

Gary

於 2024 年 4 月住了 3 晚
Paul 於 2024年4月25日回覆
Hello Gary,Thank you for your rating.We hope to see you again soon!

8/10 不錯哦

Debra

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything was good except the lack of parking
於 2024 年 4 月住了 1 晚
Paul 於 2024年4月24日回覆
Hello Debra,Thank you for your rating.We hope to see you again soon!

8/10 不錯哦

Abi

喜歡：整潔度、員工素質和住宿環境和硬體
.
於 2024 年 4 月住了 1 晚
Paul 於 2024年4月23日回覆
Hello Abi,Thank you for your rating.We hope to see you again soon!

8/10 不錯哦

Jenifer

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Had a good stay at Pantages, the hotel is in a good location. Comfortable beds, hot shower (it did leak onto the bathroom floor though) and felt safe. The rooms are huge. Breakfast is ok, it's a restaurant style rather than a buffet.
於 2024 年 3 月住了 3 晚
Paul 於 2024年4月21日回覆
Hello Jennifer,Thank you for your rating.We hope to have another opportunity to exceed your expectations in the near future!

10/10 有夠讚

talia

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hotel is beautiful and clean. Felt safe in the hotel, you have to walk by the front desk to access elevators and after 11pm the front doors lock, so the only people who have access to the building are the customers staying there. Staff is friendly and helpful.
於 2024 年 4 月住了 1 晚
Paul 於 2024年4月21日回覆
Hello talia,Thank you for your rating.We are so happy to hear you enjoyed your stay with us! We look forward to welcoming you back very soon.

10/10 有夠讚

Revy

喜歡：整潔度、員工素質和住宿環境和硬體
the hotel was excellent.
於 2024 年 4 月住了 1 晚
Paul 於 2024年4月21日回覆
Hello Revy,Thank you for your rating.We hope to see you again soon!

10/10 有夠讚

Anna，North bay

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Paul 於 2024年4月22日回覆
Hello Anna,Thank you for your rating.We hope to see you again soon!

10/10 有夠讚

beth

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Will stay again…..
於 2024 年 4 月住了 1 晚
Paul 於 2024年4月21日回覆
Hello beth,Thank you for your rating.We can't wait to see you again soon!

10/10 有夠讚

Eric

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Checkin was quick and efficient. Hotel is clean and quiet. Located in a convenient spot. Close to many amenities.
於 2024 年 4 月住了 1 晚
Paul 於 2024年4月21日回覆
Hello Eric,Thank you for your rating.We are thrilled to hear you had a pleasant experience with us. We hope to welcome you back very soon!

10/10 有夠讚

Ziad

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Paul 於 2024年4月22日回覆
Hello Ziad,Thank you for your rating.We hope to see you again soon!

10/10 有夠讚

Andre，Laval

喜歡：整潔度、員工素質和住宿環境和硬體
J’y retournerais sans hésiter. Je recommande
於 2024 年 4 月住了 1 晚
Honey 於 2024年4月19日回覆
Bonjour André,Merci pour votre évaluation et vos commentaires. Espérons vous revoir à l'avenir ici au Pantages!

10/10 有夠讚

Greg

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very central for most downtown attractions. Rooms are very spacious, and bed and pillows were comfortable. I would definitely stay here again.
於 2024 年 4 月住了 1 晚
Paul 於 2024年4月16日回覆
Hello Greg,Thank you for your rating.We appreciate your generous feedback and are thrilled to hear you had a great stay.We look forward to welcoming you back very soon!

10/10 有夠讚

Sebastian

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Super easy check in and nice staff
於 2024 年 4 月住了 1 晚
Paul 於 2024年4月16日回覆
Hello Sebastian,Thank you for your rating.We hope to see you again soon!

10/10 有夠讚

Lindsay

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful rooms
於 2024 年 4 月住了 1 晚
Paul 於 2024年4月15日回覆
Hello Lindsay,Thank you for your rating.We hope to see you again soon!

10/10 有夠讚

Akash

情侶出遊
喜歡：整潔度和員工素質
Great clean property and very conveniently located. Would book again.
於 2024 年 4 月住了 1 晚
Paul 於 2024年4月14日回覆
Hello Akash,Thank you for your rating.We hope to see you again soon!

10/10 有夠讚

Melinda

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Paul 於 2024年4月15日回覆
Hello Melinda,Thank you for your rating.We hope to see you again soon!

10/10 有夠讚

Jonathan

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Paul 於 2024年4月15日回覆
Hello Jonathan,Thank you for your rating.We hope to see you again soon!

10/10 有夠讚

Mike

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Paul 於 2024年4月15日回覆
Hello Mike,Thank you for your rating.We hope to see you again soon!

10/10 有夠讚

Rich

喜歡：整潔度、員工素質和住宿環境和硬體
We have chosen to stay at Pantages on our last several trips into Toronto. We stayed one time and were happy with our experience. So we keep coming back. This stay was no different. We'll see you again.
於 2024 年 4 月住了 2 晚
Paul 於 2024年4月13日回覆
Hello Rich,Thank you for your rating.It is always a pleasure welcoming you at The Pantages Hotel! We hope you continue to choose staying with us whenever you are in downtown Toronto.

10/10 有夠讚

Octavio

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very close to the subway and walkable to many tourists spots
於 2024 年 3 月住了 4 晚
Paul 於 2024年4月12日回覆
Hello Octavio,Thank you for your rating.We hope to see you again soon!

10/10 有夠讚

Merrill

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Room’s decor, amenities and view of city were perfect for the downtown urban setting. Lots of nearby landmarks like Massey Hall, historic diners and bars added to the charm. Hotel fits very nicely into the neighborhood.
於 2024 年 3 月住了 3 晚
Honey 於 2024年4月12日回覆
Wow! thank you for your perfect rating, Merrill. Fun fact: our hotel was designed by Moshe Safdie, the architect who designed Jewel of Changi Airport and Marina Bay Sands in Singapore. We're happy that you liked our rooms. Hope to have you again here at Pantages.

10/10 有夠讚

Aaron

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice accommodation
於 2024 年 4 月住了 1 晚
Paul 於 2024年4月11日回覆
Hello Aaron,Thank you for your rating.We hope to see you again soon!

8/10 不錯哦

Allison

喜歡：整潔度和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Paul 於 2024年4月11日回覆
Hello Allison,Thank you for your rating.We hope to exceed your expectations in the near future!

8/10 不錯哦

Willie

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It is in the heart of downtown. You can walk to anywhere.
於 2024 年 4 月住了 1 晚
Honey 於 2024年4月10日回覆
Hi Willie,We hope you had a wonderful stay here at Pantages and would like to thank you for your rating.

6/10 一般般

Vishnu

喜歡：住宿環境和硬體
於 2024 年 4 月住了 1 晚
Honey 於 2024年4月10日回覆
Hi Vishnu,Thank you for your feedback. Hope to have you again here at Pantages.

10/10 有夠讚

Lorna

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Was not expecting feather pillows and comforter. Very cozy, not too hot and not to cold.
於 2024 年 4 月住了 2 晚
Paul 於 2024年4月9日回覆
Hello Lorna,Thank you for your rating.We hope to see you again soon!

8/10 不錯哦

Moesha

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hotel was really quiet room service was very prompt and staff were friendly and helpful
於 2024 年 3 月住了 4 晚
Paul 於 2024年4月9日回覆
Hello Moesha,Thank you for your rating.We hope to welcome you back in the near future!

10/10 有夠讚

Erica

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This is the best hotel to stay in if you are going to see a show at Massey Hall. Around the corner from Yonge and Dundas square, and the Eaton's centre, so there are lots of entertainment, shopping and dining options. The subway station at Dundas is only a minute or two walk. Lovely rooms, beautiful clean and bright, tastefully decorated. The staff are lovely, very helpful and kind.
於 2024 年 4 月住了 1 晚
Paul 於 2024年4月9日回覆
Hello Erica,Thank you for your rating.With a mission to provide exceptional customer service, we take both pride and passion in serving your needs and are thrilled to hear we met your expectations. As a valued guest, your feedback will be shared with the Team to continue to inspire and motivate them to continue to deliver exceptional customer service.We hope you choose to stay with us again in the near future!

10/10 有夠讚

Jessica

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Loved our room! We had a standard room with a city view and I was surprised to see how large the standard room option was! I’ve stayed in Toronto other times and I feel like the standard room sizes in downtown hotels are smaller. The room was beautifully decorated with great amenities. I booked for a concert and was able to take great picture in the room with the city view windows and multiple backdrop options. Location was convenient as well. Our breakfast in the hotel restaurant was included, which was delicious. Staff was friendly, especially Ron at the front desk. Absolutely zero complaints.
Paul 於 2024年4月8日回覆
Hello Jessica,Thank you for your rating.Our Team is happy to hear you enjoyed your stay with us, especially, the ample size & views from our guestrooms! We also take pride in providing all of our guests with an exceptional service experience. Ron is a valued team member who continues to go out of his way to create exceptional guest experiences.We can't wait to welcome you back very soon!

10/10 有夠讚

Dustin

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Giggity
於 2024 年 4 月住了 1 晚
Paul 於 2024年4月8日回覆
Hello Dustin,Thank you for your rating.We, too, are delighted to hear you enjoyed your stay with us!Please return whenever you are in downtown Toronto.

10/10 有夠讚

Juan

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel in Toronto. I would totally recommend the stay here you’ll have a great experience.
於 2024 年 2 月住了 3 晚
Paul 於 2024年4月8日回覆
Hello Juan,Thank you for your rating.We hope to see you again soon!

10/10 有夠讚

Allison

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Large rooms, clean, great staff. Not the most exciting area in downtown Toronto, but close to theatre, etc.
於 2024 年 4 月住了 1 晚
Honey 於 2024年4月8日回覆
Hi Allison,We appreciate your feedback. We hope to have you again here at Pantages.

10/10 有夠讚

Paula

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 4 晚
Paul 於 2024年4月8日回覆
Hello Paula,Thank you for your rating.We hope to see you again soon!