住宿設施服務

多倫多市中心假日飯店 - IHG 旗下飯店的評分

3.5 out of 5

評論

8.2

非常好

10 分,有夠讚;3126 則評論中有 1329 則" "
8 分,不錯哦;3126 則評論中有 1035 則" "
6 分,一般般;3126 則評論中有 419 則" "
4 分,不太好;3126 則評論中有 216 則" "
2 分,很糟糕;3126 則評論中有 127 則" "

8.6/10

整潔度

8.8/10

員工素質

8.0/10

設施服務

8.0/10

住宿環境和硬體

8.0/10

環保程度

評論

10/10 有夠讚

kejia

喜歡:整潔度和客房舒適度
於 2023 年 8 月住了 5 晚

8/10 不錯哦

Yan

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
整体不错
於 2023 年 8 月住了 1 晚

6/10 一般般

Yunjiang

於 2023 年 6 月住了 1 晚

10/10 有夠讚

Gong

喜歡:整潔度、設施服務和住宿環境和硬體
前台的服务态度很好,清洁工作很及时,距离地铁站很近非常方便
Front Office 於 2023年1月15日回覆
感谢 Gong 花时间告诉我们您在多伦多市中心假日酒店的体验。请知道您的反馈对我们非常宝贵。 我们使用反馈(例如您的反馈)来不断改变我们的品牌,以改善宾客体验。 希望您以后有机会再次为您服务。再次感谢您选择假日酒店。酒店管理

8/10 不錯哦

U

喜歡:整潔度、設施服務和住宿環境和硬體

8/10 不錯哦

Xiaoxian

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Stay for 3 nights. Very convenient location, nice staff and good service. It’s cozy but comfortable,
於 2022 年 8 月住了 3 晚
Front Office 於 2022年9月13日回覆
Thank you Xiaoxian for taking the time to tell us about your experience at Holiday Inn Toronto Downtown Centre.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.Hotel Management

6/10 一般般

ELDON

於 2022 年 8 月住了 2 晚
Front Office 於 2022年9月13日回覆
Thank you Eldon for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Toronto Downtown Centre.We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for choosing Holiday Inn.Hotel Management

8/10 不錯哦

Yuefei

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
convenient
於 2022 年 7 月住了 6 晚
Front Office 於 2022年8月14日回覆
Thank you Yuefei for taking the time to tell us about your experience at Holiday Inn Toronto Downtown Centre. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn. Hotel Management

10/10 有夠讚

Lee

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
交通地點不錯,員工服務非常好,下次嚟,可以再租住
於 2022 年 2 月住了 8 晚
Hotel Management Team 於 2022年2月14日回覆
Thank you for taking the time to tell us about your experience at the Holiday Inn Toronto Downtown Centre. We're delighted that you enjoyed your stay with us. We look forward to welcoming you back whenever your travels bring you back to Toronto!

10/10 有夠讚

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 12 月住了 2 晚
Hotel Management Team 於 2021年12月17日回覆
Thank you for taking the time to tell us about your experience at the Holiday Inn Toronto Downtown Centre. We're delighted that you enjoyed your stay with us. We look forward to welcoming you back whenever your travels bring you back to Toronto!

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質和住宿環境和硬體
The room is clean and comfortable. It's near supermarket subway station. It's very convenience.
於 2021 年 8 月住了 1 晚
Hotel Management Team 於 2021年8月16日回覆
Thank you for taking the time to tell us about your experience at the Holiday Inn Toronto Downtown Centre. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing the Holiday Inn Toronto Downtown Centre.

8/10 不錯哦

Damien Mickael Alviar

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Pleasant experience.
於 2024 年 5 月住了 2 晚

6/10 一般般

Chan,Buffalo Grove

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location. Very nice and clean. The biggest complaint for me is that the beds are way too soft that they hurt my back so bad. The room is also very small, but it's acceptable considering its unbeatable location.
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Manuel

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Muy bien todo. Si me volveria a hospedar en este hotel.
於 2024 年 5 月住了 7 晚

8/10 不錯哦

mario

情侶出遊
喜歡:整潔度
The only concern i had was the smell of the room, i can’t stand the smell of ? Dirty carpet? Or old furnitures.
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Khalil

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 4 晚

10/10 有夠讚

Geraint

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent Service
於 2024 年 5 月住了 5 晚

10/10 有夠讚

Abbigail

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Convenient location, great staff
於 2024 年 5 月住了 3 晚

8/10 不錯哦

kevin

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Close to everything needed for a successful trip
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Katerina

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice hotel with fresh clean rooms, restaurant, bar and shop on site. Close to a lot of things. Just wish rooms were a little bigger. Other than that everything was perfect.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Tara,St Johns

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We love Holiday Inn Downtown Centre! We choose this location every year when we come to Toronto. Super quick and easy access to the TTC, Eaton Centre and the dining, pool and breakfast are all spectacular. See you again in a few months!
於 2024 年 5 月住了 3 晚

6/10 一般般

Odette

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The location was great but the two double bed room was the smallest I have ever seen. Extremely tight for four people.
於 2024 年 5 月住了 5 晚

2/10 很糟糕

Eder

家庭旅遊
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
TERRIBLE stay, at night there were ants in the beds and I even killed a violin spider on the ceiling (a spider that was too dangerous), when I presented my complaint at the reception they did not help me solve it, the cleaning lady was kindly the one who took care of it in killing insects. Also, breakfast was not included in the price (I have been to different Holiday Inns and they always included American breakfast).
於 2024 年 5 月住了 5 晚

6/10 一般般

Na

家庭旅遊
喜歡:整潔度
People worked there slow, checking out only two groups infront of me and I was waiting for 20 minutes.
於 2024 年 5 月住了 4 晚

8/10 不錯哦

JANE

情侶出遊
喜歡:整潔度和員工素質
The rooms located at the end of the building have a very small window so limited natural light Bed was very comfortable and room was spacious except the bathroom which had zero counterspace Location was great very close to College TTC stn and Yonge St Do not go to the breakfast restaurant Eggspectation across the street, easily the worst. Frans on Yonge and College was terrific
於 2024 年 5 月住了 5 晚

8/10 不錯哦

George

情侶出遊
喜歡:整潔度
The property was in good location, The stuff very friendly And potitte. Thank You!
於 2024 年 5 月住了 2 晚

2/10 很糟糕

Ashley

喜歡:員工素質
不喜歡:整潔度
於 2024 年 5 月住了 2 晚

6/10 一般般

Christopher

團體旅遊
喜歡:設施服務
Not worth the price, room was smaller than advertised
於 2024 年 5 月住了 5 晚

10/10 有夠讚

Mason

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Cleaning staff fantastic, easy in and out.
於 2024 年 5 月住了 5 晚

8/10 不錯哦

Billie-Jo

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great customer service, friendly and happy staff, parking easily accessible and close to many restaurants. Beautifly updated lobby. Parking lot is very tight for turning corners and arrows are on opposite side for you to stay on than expected. The parking lot has an odor but not unbearable. Parking is quite expensive per night. Walk way to elevators could use some better signage along with signage for which elevators go down to parking. And elevator area in parking area could use some sanitizing.
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Nicholas

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had a great stay here. The facility was clean and well maintained.
於 2024 年 5 月住了 3 晚

2/10 很糟糕

Veronica

不喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Ariane

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very good location! Close to a Subway station and lots of shops and restaurants good restaurants. The hotel and room were really clean and updated. Staff was friendly. Being downtown, there was lots of noise coming from outside, like emergency vehicule sirens and car honks. Not the hotel's fault by any means, but just something to keep in mind if you're sensitive to that.
於 2024 年 5 月住了 3 晚

8/10 不錯哦

Melissa

團體旅遊
喜歡:員工素質和住宿環境和硬體
Staff was friendly and accommodating. Did have an issue with our room not being cleaned properly, then was advised nothing could be done since I didn’t tell them right away (after flying overnight and not seeing it until the next morning).
於 2024 年 5 月住了 2 晚

10/10 有夠讚

eliza jane

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Comfortable room
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Kaitlyn

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The customer service was amazing. Everyone was welcoming and helpful. The cleaning staff, breakfast staff, etc were all so kind and friendly, especially to our kids. The room was very clean, but on the small side (however we had 2 adults and 2 kids staying in it). The parking lot is very tight to get into. The location seemed okay. A nice grocery store was close by. Would visit again!
於 2024 年 5 月住了 4 晚

10/10 有夠讚

Bruno

商務旅客
喜歡:設施服務
nicely place to go to University of Toronto
於 2024 年 5 月住了 3 晚

6/10 一般般

Michelle

家庭旅遊
喜歡:整潔度、員工素質和設施服務
Room is too small. No space to put your luggage
於 2024 年 5 月住了 5 晚

10/10 有夠讚

Selene

家庭旅遊
喜歡:整潔度、員工素質和設施服務
Hotel is slightly outdated in the inside. However, great location, great staff, clean. Would recommend.
於 2024 年 5 月住了 1 晚

6/10 一般般

Elizabeth Anne

情侶出遊
喜歡:整潔度和員工素質
Hotels in Toronto are expensive! Very convenient to shopping, restaurants and the subway. I went to the wrong parking lot (my bad). The room was TINY, but we were only there to sleep. It was clean, and the beds were comfy. There was coffee, water, and the a/c worked! Staff were helpful and pleasant. Elevators jammed and slow. Had a great weekend!!
於 2024 年 5 月住了 2 晚

10/10 有夠讚

scott

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Very clean.friendly and helpful staff.great food
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Davie

喜歡:整潔度和住宿環境和硬體
I like the location and the place is well run.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Imran

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Wonderful customer service. Really really really friendly. Definitely coming back!
於 2024 年 5 月住了 3 晚

8/10 不錯哦

Christen

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Samira

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Kristen

喜歡:整潔度、員工素質和住宿環境和硬體
Would stay again
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Janice

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Perfect location
於 2024 年 5 月住了 2 晚

8/10 不錯哦

Nucha

喜歡:整潔度和員工素質
於 2024 年 4 月住了 5 晚

10/10 有夠讚

Summiaya,NEPEAN

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly and courteous staff . Room was tight space but comfortable
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Rhonda

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
Terrific staff
於 2024 年 5 月住了 1 晚