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Response from Hotel Wing International Tomakomai Front on 2023/11/23
Thank you very much for staying at Hotel Wing International Tomakomai. I hope you had a pleasant stay during your stay. Please let the front desk staff know if you have any trouble. All our staff will do their best to make your stay as comfortable as possible. Thank you very much for taking the time to post a review.
Lots of amenities are available in the lobby, which is awesome. However, there are not much amenities in the room, so we have to go back to the lobby again after check in, this is a bit inconvenient
Niki
Stayed 1 night in Feb 2023
Response from Hotel Wing International Tomakomai on 2023/2/6
Thank you so much for staying with us. We are glad your compliments about our amenities. As a reason that we set amenities in the lobby instead of each room, because of "Cool Choice" which is the initiative of Japanese government for reducing plastics. However, we apologize to you that our explanation was not fully. We continue to do our best for improving our English ability to inform essential information to the guests. We hope we could have a chance to see you again.
Response from Hotel Wing International Tomakomai on 2021/11/11
Thank you so much for staying with us. We are glad to hear your compliment. Our hotel is close to the station, cafes and convenience stores, so many guests use them during their stay. We are looking forward to serving you again.
The room is one of the best ones during our 23-days trip in Japan - very spacious and clean and the bed is very comfortable. They offered some toiletries at the front desk and the room as well. It is very close to the station. The onsen bath is very comfortable too. Both my husband and I enjoyed staying here.
First time experience hot spring. The best part within the hotel facilities
Verified traveler
Response from Front desk clerk Ami Kamishita on 2018/3/2
Thank you very much for staying our hotel.
Actually, our bath facilities in a room are "home-type bath tub"(not hot spring, sorry!), but we are so happy that you enjoyed your bath time.
We will continue to do our best for our guest's comfortability.
We hope serve you again.
Thank you.
Response from Front desk clerk Ami Kamishita on 2018/3/2
Thank you very much for staying at our hotel.
We are glad to hear from you.
If you have a chance to come to Tomakomai, please stay at our hotel again.
We are looking forward to serving you.
Regards,
Room was spacious! Separate rooms for toilet and bathing is a good design for a 3 person room! Parking charge is fair enough! Breakfast is good though foods choices is limited!
Patrick
Stayed 2 nights in May 2024
Response from Hotel Wing International Tomakomai Front on 2024/5/16
Thank you very much for staying at Hotel Wing International Tomakomai. Did you have a good rest during your stay? We are glad to hear from you about the separate bath and toilet in your room. We are glad that you had a comfortable stay. Also, we had about 40 kinds of Japanese and Western menu for breakfast, but I am sorry that I couldn't find the menu I liked. We also have daily and seasonal menus, so please enjoy it again next time. We will continue to do our best to make breakfast and provide a service that everyone can enjoy. Thank you very much for taking the time to post a review.
Response from Hotel Wing International Tomakomai on 2024/4/30
Thank you very much for staying at Hotel Wing International Tomakomai. I hope you had a pleasant stay during your stay. If you have any trouble, please let the front desk know. Thank you very much for taking the time to post a review. We look forward to seeing you again.