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Reviews of Sakura Cross Hotel Akihabara

2.5 out of 5
Sakura Cross Hotel Akihabara
KandaSudacho 2-9-1, Chiyoda-ku, Tokyo, Tokyo

Reviews

8.2

Very Good

Rating 10 - Excellent. 36 out of 72 reviews" "
Rating 8 - Good. 20 out of 72 reviews" "
Rating 6 - Okay. 8 out of 72 reviews" "
Rating 4 - Poor. 3 out of 72 reviews" "
Rating 2 - Terrible. 5 out of 72 reviews" "

9.0/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here for a quick overnight in Tokyo. Family of 4 with a 12 and 24 year old. It was great for us. Nice room, very clean, good location to walk to shopping /dining etc..
Stayed 1 night in Mar 2024

6/10 Okay

katherine

Traveled with group
The room was tiny. Barely enough for two people to stand up. It said it had a balcony but you can’t go out on to it /it’s just a window with no access to the “balcony” part.
Stayed 1 night in Mar 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Value for money
We stayed in the family room for 4 adults 3 kids. Close to train stations and has a large drugstore Matsumoto Kiyoshi just few steps away. Value for money as its hard to find such a space that could acco 7 at such a price. However, room was pretty small, without much space to open up our luggages, max 2 opened luggages each time. A little noisy as its next to the road and u can hear each ambulance passing by clearly.
Stayed 5 nights in Nov 2023

2/10 Terrible

chin

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
No staff at all
Stayed 1 night in Dec 2023

6/10 Okay

Thava

Stayed 1 night in Nov 2023

10/10 Excellent

Miguel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, staff very accommodating. Great location near Akihabara location
Stayed 2 nights in Oct 2023

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and privacy stay
The hotel is great. Walking distance to akihabara station which has lots of shopping and eating place. However never see any staff at e counter during our 9days stay. One side note - hotel doesnt has any luggage storage but the staff during our checkin was kind n nice enf to allow us place our luggage as we reach too early. They also helped us move our luggages to our rm too. The room is huge enf for 6persons stay. During our check out we had abit of unhappiness as the guy told me off they dun help to carry our luggages down (we stayed on 10th floor where e lift at 9th) despite being promised on check in they will bring it down for us. They do not help to call taxi as well. Overall i would say is a nice and one room on each level (for 9th n 10th). Privacy is there just that had to climb the stairs at least twice daily.
Stayed 9 nights in Sep 2023

10/10 Excellent

Maly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, accessible to transportation walking distance. Easy check-in and out. Only concern maybe because I didn’t ask.l, but no clothing iron. That did not ruin out trip, still a great place to stay.
Stayed 3 nights in Sep 2023

10/10 Excellent

Godwin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a great stay. We really enjoyed having a family-sized room as well as having a separate shower and tub. The staff were very friendly and very polite. There were a few hiccups with cleaning times but the staff were very accommodating. The only thing to note is that there is only one smaller elevator; as such, for groups with large luggage may require multiple trips. The fact that check-in and out were done via tablet made it very convenient! The location is also great, in that there are multiple subway stations nearby as well as quick access via pedestrian bridge to Akihabara. It was a great experience staying here!
Stayed 7 nights in Aug 2023

10/10 Excellent

Hubert

Traveled with family
Liked: Staff & service, property conditions & facilities
The property is clean. We got the one person top bunk with a side by side lower bunk for 4 people. It had a small living room area where you can sleep 2 more people on futons. No plates, cups, or utensil. They have kettle, a small fridge, hair drier. Located between Kanda and Akihabara station. Make sure to do the online registration. Here is no checknin staff. All on a tablet. Great for big group like us. Got 2 rooms of 5 people.
Stayed 1 night in Jul 2023

6/10 Okay

Lawrence

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
I did not like that we only saw a staff at checkout. We had to do a long check in on an iPad. We arrived early to have them hold our bags. We ran in to cleaning staff and she put our bags in the unsecured entry way.
Stayed 2 nights in Apr 2023

10/10 Excellent

Ritchie

Stayed 3 nights in Mar 2023

6/10 Okay

Keishiro

10/10 Excellent

Keishiro

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Clean place Nice location
Stayed 1 night in Nov 2022

2/10 Terrible

Brian

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Not recommended.
My family and I are extremely well traveled. My daughter has been to every continent but Antarctica before she was nine. The interaction with this hotel was the worst experience I’ve ever had! Ever!! I don’t recommend staying here.
Stayed 7 nights in Jul 2021

10/10 Excellent

Veena

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
Sakura Cross was incredible, the room was large and clean! The beds are super comfortable and there is space for you to store suitcases! There is no place to store luggage if you are early to checkin however but the staff where nice enough to let us leave our luggage with them. the hotel is close to sooo mant restautants and also very close to akihabara station which was convenient!
Stayed 3 nights in Dec 2019

10/10 Excellent

Edwin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended Hotel
It was amazing! Hotel is located in the city. Amenities is great. Staff is friendly and courteous. Also our room was cleaned by housekeeping .
Stayed 5 nights in Dec 2019

10/10 Excellent

M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, Central Location and Friendly Staff
Kia Ora from New Zealand. We have had a great stay at Sakura Cross hotel. The place was clean and the location was convenient. A special mention to the staff, they were very friendly and accommodating. We highly recommend it for your next stay.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, amazing shower, convenient location. Very clean. Abundance of usb ports a huge plus.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Jackie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very appreciative that the staff were willing to accommodate my family early. The room and bathroom was spotless and there was plenty of space for all our luggage and to move around. Location is great with easy access to transportation and restaurant.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a pleasant stay
No daily cleaning service available during the stay and there is no staff at the hotel. However, the hotel is clean and the overall experience is good and comfortable.
Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveler

Liked: Property conditions & facilities
Disliked: Room comfort
Small and Loud
Stayed on the fourth floor, so noisy all night. You should have earplugs. The decorative lighting shines right beside the window so the back of the curtain is illuminated all night. Stayed in a double room which was very small.
Stayed 4 nights in Oct 2019

2/10 Terrible

Hano

Disliked: Staff & service
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Abraham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, practical room. Conveniently located at walking distance from Akiba station.
Stayed 6 nights in Oct 2023

10/10 Excellent

01

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

yuting

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
距離秋葉原站蠻近的，但因為是鬧區的另一側，晚上不會太吵，飯店採自助check in，但因為系統問題，沒有收到相關資訊，在櫃檯花了點時間處理，幸好最後還是有工作人員來協助。
Stayed 1 night in Sep 2023

10/10 Excellent

華央

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
いいね！
Stayed 1 night in Aug 2023

10/10 Excellent

MISAKI

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

6/10 Okay

Shigeru

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
チェックインで戸惑いましたが， 施設も綺麗で満足しています。
Stayed 1 night in Aug 2023

8/10 Good

Asami

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
シャワールームの水はけが悪かったのがとても残念でしたが、スタッフさんが、とても親切でした。 秋葉原に徒歩で行けるので、とても便利でした。
Stayed 4 nights in Nov 2022

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service
No service at all.
Stayed 1 night in Nov 2022

10/10 Excellent

YUINA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

??

Stayed 1 night in Sep 2022

10/10 Excellent

Tsuyoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

4/10 Poor

Takayuki

Disliked: Staff & service
Stayed 1 night in Aug 2022

8/10 Good

yaya

Stayed 1 night in Jul 2022

10/10 Excellent

Fuko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
横になったままで電気も消せるし、綺麗でした
Stayed 1 night in May 2022

10/10 Excellent

Mayumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ベッドは広め、シャワーとトイレが別々、水圧も十分。テレビは大きめ。 自分の部屋にいるように過ごせました。秋葉原駅も徒歩圏内、岩本町駅はすぐ隣り。 また泊まりたいホテルです。
Stayed 2 nights in May 2022

10/10 Excellent

???

Stayed 1 night in Apr 2022

8/10 Good

??

Stayed 2 nights in Apr 2022

10/10 Excellent

けん

Stayed 1 night in Sep 2021

8/10 Good

Kato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックインが、タブレットにて、本人の写真登録があるため、全員揃っていないと出来ないのが難点でした。
Stayed 1 night in Nov 2021

6/10 Okay

あつこ

Stayed 1 night in Oct 2021

10/10 Excellent

AYAKA

Stayed 1 night in Aug 2021

8/10 Good

RYOTA

Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
交通方便、住宿乾淨，大推
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Precies wat je nodig hebt. Kamers zijn niet al te groot maar prima alles in orde. Heerlijk bed en douche gedeelte. Makkelijke en duidelijke communicatie en incheck.
Stayed 8 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020