MIMARU Tokyo Ueno East Front Desk Team 於 2024年2月27日回覆
Greetings from MIMARU Tokyo Ueno East, thank you for staying with us and thank you for leaving us a review. Our staff appreciates your kind words about the cleanliness of our hotel.We wish to see you again in the future! Best Regards,
Dear Guest ,Thank you for staying with us and leaving us a great review. As you mentioned, our hotel is near Ueno Station so it is easy to get anywhere you would like to go.The rooms of the hotel are designed spaciously so that you can relax as if you were at home. We look forward to meeting you again.
MIMARU TOKYO UENO EAST Front Desk Team 於 2023年10月13日回覆
客人您好:謝謝客人的評語!我們很高興看到您喜歡我們的地點。希望下次能再次看到您!
10/10 有夠讚
Tsz yan
2023年7月30日
喜歡:整潔度和住宿環境和硬體
Tsz yan
於 2023 年 7 月住了 4 晚
MIMARU TOKYO UENO EAST Front Desk Team 於 2023年8月1日回覆
Dear guest, Thank you for staying with us and leaving us this nice review.We are so happy to hear that you were having a good time in MIMARU!We hope we can see you again in the future! Have a lovely day!
10/10 有夠讚
Kunglin
家庭旅遊
2023年6月26日
喜歡:整潔度和客房舒適度
Kunglin
於 2023 年 6 月住了 3 晚
MIMARU TOKYO UENO EAST Front Desk Team 於 2023年6月26日回覆
Dear guest, Thank you for staying with us and leaving us this nice review.We are so happy to hear that you were having a good time in MIMARU!We hope we can see you again in the future!Best Regards,MIMARU TOKYO UENO EAST Front Desk Team
10/10 有夠讚
JIE-WEN
2023年6月24日
JIE-WEN
於 2023 年 6 月住了 1 晚
MIMARU TOKYO UENO EAST Front Desk Team 於 2023年6月25日回覆
Dear Guest,Thank you very much for staying with MIMARU Tokyo Ueno EAST and for your feedback. We are really happy to know that you were statisfied with your stay. We have other branch in Kyoto and Osaka and hope can meeting you again.
10/10 有夠讚
Lai yi
2023年5月28日
Lai yi
於 2023 年 5 月住了 2 晚
MIMARU TOKYO UENO EAST Front Desk Team 於 2023年5月29日回覆
Dear Guest,Thank you for staying with us and leaving us this precious review! We are so happy to hear you enjoyed your stay! We hope we can see you again in the future!Best Regards,MIMARU TOKYO UENO EAST Front Desk Team
8/10 不錯哦
Yi Chen
2023年4月29日
Yi Chen
於 2023 年 4 月住了 2 晚
MIMARU TOKYO UENO EAST Front Desk Team 於 2023年4月30日回覆
Thank you for choosing to stay MIMARU TOKYO UENO EAST and giving us your valuable review point! We are glad that you enjoyed staying with us.Again, thank you so much, and we are looking forward to welcoming you again!
MIMARU TOKYO UENO EAST Front Desk Team 於 2023年3月23日回覆
Dear Guest,Warm greetings from MIMARU TOKYO UENO EAST and thank you so much for giving us such a previous review!As you mentioned, out hotel is apartment style hotel and was newly built in 2018.We appreciate that you are satisified of the layout and space of our room.We are sorry that our location makes you feel confused. we should have guided you so that you may find us easier.Our hotel is closed to JR Ueno Station, from Iriya Exit only 3 minutes for walking. And for Metro ueno Station, it takes 7 minutes. And we would like to introduce the routes to some main restaurants next time.Our apology again for we did not guide you specifically.Once again, thank you so much for taking you time and sharing your review here.We are looking forward to seeing you some day!Best Regards,
8/10 不錯哦
真實旅客
家庭旅遊
2023年2月23日
喜歡:整潔度和客房舒適度
真實旅客
於 2023 年 2 月住了 1 晚
MIMARU TOKYO UENO EAST Front Desk Team 於 2023年2月23日回覆
MIMARU TOKYO UENO EAST Front Desk Team 於 2023年2月16日回覆
Dear Ka Kui Chan, Thank you so much for choosing to stay with MIMARU Tokyo Ueno EAST, and taking your precious time to share your feedback of your stay. We are so glad to hear that you and your family have enjoyed your experience with us. Once again thank you for your review and hope we could host you again either at MIMARU TOKYO UENO EAST or at other MIMARUs on Tokyo and Kyoto and Osaka when you visit Japan next time.
It is about 7-8 minutes walking distance from the Ueno station. The staff were very helpful and the room is quite big - suitable for family stay.
真實旅客
於 2022 年 12 月住了 7 晚
Mimaru Tokyo Ueno East Front Desk 於 2022年12月20日回覆
Dear Anonymous,Thank you so much for choosing to stay with us here at MIMARU Tokyo Ueno EAST, and for taking the time to share your feedback with us about your stay!We're happy to hear that you found our staff helpfu.We are always ready to do anything we can to make our guests' stays pleasant.Until we meet again, please take care.
MIMARU TOKYO UENO EAST Front Desk Team 於 2022年12月12日回覆
Dear TSANG PING,Thank you for staying with MIMARU Tokyo Ueno EAST.We are delighted to hear that you enjoyed your stay and thank you taking the time to share your experience with us.We feel honored that you are satisfied with our front staff’s service and the hotel facilities.And we're deeply sorry about the light and sound which make you feel uncomfortable.All the windows have shoji paper with excellent soundproofing function, and when closed completely, it is possible to keep the room quiet. Our apology that we didn't explain about it to you when you check-in with us. We really hope the next time you stay with us you will have a much better experience. Warm regards,
10/10 有夠讚
HUNG SHUN,Kaohsiung
2022年10月14日
喜歡:整潔度、設施服務和住宿環境和硬體
HUNG SHUN
於 2022 年 10 月住了 4 晚
10/10 有夠讚
SZU-CHIEH
團體旅遊
2020年3月16日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
SZU-CHIEH
於 2020 年 3 月住了 3 晚
Front Desk Team MIMARU Tokyo East 於 2020年3月19日回覆
Dear SZU-CHIEH,
Thank you for choosing to stay with us during your trip in Tokyo and leaving a post-stay review.
If you have any other opinions or suggestions, please feel free to tell us so that we can try to provide our valuable guests better service.
We hope we could host you again either at MIMARU TOKYO UENO EAST or at other MIMARUs in Tokyo and Kyoto when you visit Japan next time.
8/10 不錯哦
真實旅客
家庭旅遊
2020年3月1日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Overall is excellent. Room is spacious and tidy except dusty mattress cover. Hotel is suggested to clean the filter of air conditioner frequently.
真實旅客
於 2020 年 2 月住了 1 晚
Front Desk MIMARU TOKYO UENO EAST 於 2020年3月1日回覆
Dear Sir or Madam,
Thank you for choosing MIMARU Tokyo Ueno East and leaving your feedback.
We are glad to know that you liked our rooms. As an apartment hotel we have quit spacious rooms and well-equipped facility in it. It takes 10-15minutes from here to the Ueno area such as Ameyoko street, the ueno park etcetera in a walking distance. We are so sorry that the mattress cover was dusty but we do daily cleaning and change mattress and sheets every three days and do floor cleaning. We will try to clean air conditioner filter frequently.
Once again thank you for leaving us a comment and for your advice and we hope we could host you again either at MIMARU TOKYO UENO EAST or at other MIMARUs in Tokyo and Kyoto when you visit Japan next time.
10/10 有夠讚
真實旅客
家庭旅遊
2020年2月26日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2020 年 2 月住了 7 晚
Front Desk Team MIMARU Tokyo East 於 2020年2月27日回覆
Dear Guest,
Greetings from MIMARU TOKYO UENO EAST.
Thank you for choosing to stay with us and leaving a review. If you have any other opinion or feedback regarding our hotel, please do not feel hesitate to leave us a message at any time of your convenience.
Once again thank you for leaving us a rating and hope we could host you again either at MIMARU TOKYO UENO EAST or at other MIMARUs in Tokyo and Kyoto when you visit Japan next time.
8/10 不錯哦
WING TAI
家庭旅遊
2020年2月17日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
WING TAI
於 2020 年 2 月住了 2 晚
Front Desk Team MIMARU TOKYO UENO East 於 2020年2月19日回覆
Dear Wing Tai
Greetings from MIMARU TOKYO UENO EAST.
Thank you for choosing to stay with us and leaving a review. If you have any other opinion or feedback regarding our hotel, please do not feel hesitate to leave us a message at any time of your convenience.
Once again thank you for leaving us a rating and hope we could host you again either at MIMARU TOKYO UENO EAST or at other MIMARUs in Tokyo and Kyoto when you visit Japan next time.
Dear Yunping,
Thank you very much for making time to give us feedback about our Hotel. We sincerely apologize for the inconvenience that you had during your stay at our Hotel. We will take your feedback to improve our Hotel in the future. Once again thank you for your feedback towards our Hotel. We hope we would be able to welcoming you back at our Hotel, during your next trip to Tokyo or Kyoto.
Front Desk Team
MIMARU TOKYO UENO EAST
8/10 不錯哦
Ding-li
家庭旅遊
2020年2月13日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Ding-li
於 2020 年 2 月住了 2 晚
Front Desk, MIMARU TOKYO UENO EAST 於 2020年2月16日回覆
Dear Ding-li,
Greetings from MIMARU TOKYO UENO EAST.
Thank you for choosing to stay with us and leaving a review. If you have any other opinion or feedback regarding our hotel, please do not feel hesitate to leave us a message at any time of your convenience.
Once again thank you for leaving us a rating and hope we could host you again either at MIMARU TOKYO UENO EAST or at other MIMARUs in Tokyo and Kyoto when you visit Japan next time
8/10 不錯哦
Chen Hui
家庭旅遊
2020年2月11日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
空間大
Chen Hui
於 2020 年 2 月住了 1 晚
Front Desk Team MIMARU Tokyo East 於 2020年2月12日回覆
Dear Chen Hui,
Thank you for your kind feedback towards our Hotel. We are glad to know that you have had a pleasant stay in our Hotel, especially with our Hotel room size. It is always gratifying to receive such a positive feedback. We hope that we will be able to welcome you back in our Hotel, during your next trip to Tokyo or Kyoto.
Front Desk Team
MIMARU TOKYO UENO EAST
8/10 不錯哦
Nim Yan
家庭旅遊
2020年2月10日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nim Yan
於 2020 年 2 月住了 1 晚
Front Desk Team MIMARU Tokyo East 於 2020年2月13日回覆
Dear Nim Yan,
Greetings from MIMARU TOKYO UENO EAST. Thank you for choosing to stay with us and leaving a review. If you have any other opinion or feedback regarding our hotel, please do not feel hesitate to leave us a message at any time of your convenience. Once again thank you for leaving us a rating and hope we could host you again either at MIMARU TOKYO UENO EAST or at other MIMARUs in Tokyo and Kyoto when you visit Japan next time.
10/10 有夠讚
真實旅客
2020年2月2日
真實旅客
於 2020 年 1 月住了 5 晚
Front Desk MIMARU TOKYO UENO EAST 於 2020年2月4日回覆
Dear Guest,
Greetings from MIMARU TOKYO UENO EAST.
Thank you for choosing to stay with us and leaving a review. If you have any other opinion or feedback regarding our hotel, please do not feel hesitate to leave us a message at any time of your convenience.
Once again thank you for leaving us a rating and hope we could host you again either at MIMARU TOKYO UENO EAST or at other MIMARUs in Tokyo and Kyoto when you visit Japan next time.
8/10 不錯哦
Sze Lai Mandy
家庭旅遊
2020年2月2日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Sze Lai Mandy
於 2020 年 1 月住了 2 晚
Front Desk MIMARU TOKYO UENO EAST 於 2020年2月4日回覆
Dear Sze Lai,
Greetings from MIMARU TOKYO UENO EAST.
Thank you for choosing to stay with us and leaving a review. If you have any other opinion or feedback regarding our hotel, please do not feel hesitate to leave us a message at any time of your convenience.
Once again thank you for leaving us a rating and hope we could host you again either at MIMARU TOKYO UENO EAST or at other MIMARUs in Tokyo and Kyoto when you visit Japan next time.
8/10 不錯哦
Su-ching
家庭旅遊
2020年1月30日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
空間夠大,離上野車站距離也不遠
Su-ching
於 2020 年 1 月住了 3 晚
Front Desk Team MIMARU Tokyo East 於 2020年1月31日回覆
Dear Su-ching,
Thank you for choosing to stay with us during your trip in Tokyo and leaving your feedback.
We are glad to know that you liked staying at our hotel. As you mentioned. our hotel is aimed for families and group travelers so that rooms are wide and provided a kitchen with basic utensils inside each room and is also located near Ueno station.
Once again thank you for your feedback and hope we could host you again either at MIMARU TOKYO UENO EAST or at other MIMARUs in Tokyo and Kyoto when you visit Japan next time.
10/10 有夠讚
Stella,台北
家庭旅遊, 親子旅遊
2020年1月27日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
希望多開其他點,真的太適合家庭了
Stella
於 2020 年 1 月住了 3 晚
Front Desk Team MIMARU Tokyo East 於 2020年1月31日回覆
Dear Stella,
Thank you for choosing to stay with us during your trip in Tokyo and leaving your feedback.
We are glad to know that you liked staying at our hotel. Our apartment hotel is aimed for families and group travelers so that rooms are wide and provided a kitchen with basic utensils inside each room and is also located near Ueno station.
Once again thank you for your feedback and hope we could host you again either at MIMARU TOKYO UENO EAST or at other MIMARUs in Tokyo and Kyoto when you visit Japan next time.
10/10 有夠讚
真實旅客
家庭旅遊
2020年1月22日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2020 年 1 月住了 2 晚
Soon 於 2020年1月23日回覆
Dear guest, Thank you for choosing to stay with us during your trip in Japan and for leaving a review for us. If you still have any feedback or comment, please do not feel hesitate to leave us message at your convenience. Once again thank you for your feedback and hope we could host you again either at MIMARU TOKYO UENO EAST or at other MIMARUs in Tokyo and Kyoto when you visit Japan next time. Front desk MIMARU TOKYO UENO EAST
8/10 不錯哦
Yao Chen
家庭旅遊
2020年1月19日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Yao Chen
於 2020 年 1 月住了 1 晚
Front Desk MIMARU TOKYO UENO EAST 於 2020年1月24日回覆
Dear Yao Chen,
Greetings from MIMARU TOKYO UENO EAST. Thank you for choosing to stay with us and leaving a great review. If you have any other opinion or feedback regarding our hotel, please do not feel hesitate to leave us a message at any time of your convenience. Once again thank you for leaving us a rating and hope we could host you again either at MIMARU TOKYO UENO EAST or at other MIMARUs on Tokyo and Kyoto when you visit Japan next time.
10/10 有夠讚
真實旅客
2020年1月18日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2020 年 1 月住了 2 晚
Front Desk Team MIMARU Tokyo East 於 2020年1月19日回覆
Dear Sir or Madam,
Thank you for choosing to stay with us during your trip In Tokyo.
We hope you could enjoyed staying at our hotel. If would be grateful if you tell us the points we should improved about service.
Once again thank you for your review and hope we could host you again either at MIMARU TOKYO UENO EAST or at other MIMARUs in Tokyo and Kyoto when you visit Japan next time.
10/10 有夠讚
Ding Jan
家庭旅遊
2020年1月9日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
非常適合家庭旅遊
Ding Jan
於 2020 年 1 月住了 6 晚
Soon 於 2020年1月23日回覆
Dear Ding Jan, Thank you for choosing to stay with us during your trip in Japan and for your feedback. As you have mentioned, all the rooms in our apartment hotels are wid, aimed for families and group travelers.Once again thank you for your feedback and hope we could host you again either at MIMARU TOKYO UENO EAST or at other MIMARUs in Tokyo and Kyoto when you visit Japan next time. Front desk MIMARU TOKYO UENO EAST
8/10 不錯哦
Ching Han
團體旅遊
2020年1月8日
喜歡:整潔度和客房舒適度
Ching Han
於 2020 年 1 月住了 1 晚
Soon 於 2020年1月23日回覆
Dear Ching Han, Thank you for choosing to stay with us during your trip in Japan and for leaving a review for us. If you still have any feedback or comment, please do not feel hesitate to leave us message anytime. Once again thank you for your feedback and hope we could host you again either at MIMARU TOKYO UENO EAST or at other MIMARUs in Tokyo and Kyoto when you visit Japan next time. Front desk MIMARU TOKYO UENO EAST
8/10 不錯哦
Shing Wai
家庭旅遊
2020年1月7日
喜歡:員工素質、住宿環境和硬體和客房舒適度
Shing Wai
於 2019 年 12 月住了 5 晚
Soon 於 2020年1月23日回覆
Dear Shing Wai, Thank you for choosing to stay with us during your trip in Japan and for leaving a review for us. If you still have any feedback or comment, please do not feel hesitate to leave us message at your convenience. Once again thank you for your feedback and hope we could host you again either at MIMARU TOKYO UENO EAST or at other MIMARUs in Tokyo and Kyoto when you visit Japan next time. Front desk MIMARU TOKYO UENO EAST
Dear guest,
Thank you for choosing to stay with us during your trip in Japan and for your feedback. As you had mentioned, all the rooms in our apartment hotels are wide and suitable for families and group travelers. We also provide daily basic items such as microwave, refrigerator,kitchen utensils and etc. Besides, it takes approximately 5-7 minutes walking from Iriya Exit inside the Ueno train station to our hotel. Once again thank you for your feedback and hope we could host you again either at MIMARU TOKYO UENO EAST or at other MIMARUs in Tokyo and Kyoto when you visit Japan next time. Front desk MIMARU TOKYO UENO EAST
Dear Jing Ru,
Greeting from MIMARU TOKYO UENO EAST. Thank you for choosing to stay with us during your trip in Japan and we are sincerely sorry for any unpleasant experiences caused during your stay at our hotel. Regarding the cleaning of the drainage, unfortunately it is not included in neither of the daily cleaning or stay cleaning on the forth day however we do provide drainage cleaning if customer requested it but with an additional charging fees. We are also glad to hear that you are satisfied with our staff service. Once again, thank you for your feedback and hope we could host you again either at MIMARU TOKYO UENO EAST or at other MIMARUs in Tokyo and Kyoto when you visit Japan next time.
8/10 不錯哦
真實旅客
團體旅遊
2019年12月10日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
位置方便,酒店夠新及整潔
位置非常方便,房間地方夠大, 職員有禮,大堂有茶包咖啡拖鞋供應
真實旅客
於 2019 年 12 月住了 1 晚
Front Desk Team MIMARU Tokyo East. 於 2019年12月12日回覆
Dear customer
Thank you for choosing MIMARU Tokyo Ueno East during your stay in Japan and leaving good comment for us.We will keep improving our service.Hope that we could host you again either at MIMARU TOKYO UENO EAST or other MIMARU in Tokyo and Kyoto when you visit Japan next time.
Dear Sir/Madam,
Greetings from MIMARU TOKYO UENO EAST. Thank you for choosing to stay with us and leaving us a good review. We hope you enjoyed your stay at our hotel.We are more than happy to receive such a compliment from you.
Once again thank you for your review and hope we could host you again either at MIMARU TOKYO UENO EAST or at other MIMARUs in Tokyo and Kyoto when you visit Japan next time.
Front Desk MIMARU TOKYO UENO EAST
10/10 有夠讚
真實旅客
2019年12月5日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2019 年 11 月住了 6 晚
Front Desk Team MIMARU Tokyo East. 於 2019年12月5日回覆
Dear Customer, Thank you very much for your feedback towards our Hotel. We hope to see you again next time you are in Japan, either here or at one of our other locations throughout Tokyo and Kyoto. Front Desk Team
Dear customer,
Thank you for choosing to stay with us and leaving such a wonderful review.
We are so pleasant to know that you seems enjoyed our hotel facilities and service.
As you mentioned, we provide spacious rooms and kitchens each room for family or friends travelers group.
Besides, we are located in near Ueno station that's why easy to get supermarkets/convenience stores and such a great restaurants.
Once again thank you for your review and hope we could host you again either at MIMARU TOKYO UENO EAST or at other MIMARUs in Tokyo and Kyoto when you visit Japan next time.
10/10 有夠讚
Ka Wai
團體旅遊
2019年11月28日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
可家庭住宿。
這間不錯。公寓式,房間夠大。乾淨,企理。可家庭式。
Ka Wai
於 2019 年 11 月住了 2 晚
Front Desk Team MIMARU Tokyo East 於 2019年11月30日回覆
Dear Ka Wai,
Thank you for choosing to stay with us and giving your feedback.
We are glad to hear that you enjoyed staying at our hotel and liked our rooms. Our hotel is aimed for families and group travelers and have kitchen inside each room. Besides, it is located near Ueno Station.
Once again thank you for your feedback and hope we could host you again either at MIMARU TOKYO UENO EAST or at other MIMARUs in Tokyo and Kyoto when you visit Japan next time.
8/10 不錯哦
LoisChan,HONG KONG
團體旅遊
2019年11月27日
喜歡:整潔度和住宿環境和硬體
Smell of next room’s grill food cooking spread and filled my room.
Front desk service is very basic, don’t expect extra service from them, like table reservation. The AI answering robot they recommend us to use does not work.
LoisChan
於 2019 年 11 月住了 4 晚
Front Desk Team MIMARU Tokyo East. 於 2019年11月28日回覆
Dear LoisChan, Greetings from MIMARU Tokyo Ueno East!
Thank you very much for staying with us and leaving us a review here.
And we want to apologize you for every inconvenience. We are going to try to provide better service based on your review.
We apologize again for the trouble and we look forward to meeting you again.
8/10 不錯哦
真實旅客
家庭旅遊
2019年11月27日
喜歡:整潔度、住宿環境和硬體和客房舒適度
整
真實旅客
於 2019 年 11 月住了 3 晚
Front Desk Team MIMARU Tokyo East. 於 2019年11月29日回覆
Dear Customer,
Thank you for choosing MIMARU Tokyo East during your stay in Japan.We hope to see you again the next time you are in Japan, either here or at one of our other locations throughout Tokyo and Kyoto.
8/10 不錯哦
HSINTING
家庭旅遊
2019年11月21日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
HSINTING
於 2019 年 11 月住了 2 晚
Front Desk Team MIMARU Tokyo East 於 2019年11月23日回覆
Dear HSINTING,
Thank you for choosing to stay with us and for your review.
We hope we could host you again either at MIMARU TOKYO UENO EAST or at other MIMARUs in Tokyo and Kyoto when you visit japan next time.
10/10 有夠讚
真實旅客
家庭旅遊
2019年11月12日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It is big enough with open kitchen. Sofa beds can be rearranged as we like, air conditioning is good.
真實旅客
於 2019 年 11 月住了 4 晚
Front Desk Team MIMARU Tokyo East 於 2019年11月15日回覆
Dear Sir or Madam,
Greetings from MIMARU TOKYO UENO EAST.
Thank you for choosing to stay with us and leaving us the review.
We are glad that you liked our room with sofa beds with a kitchen inside the room as our hotel is an apartment hotel aims at families and group travelers.
Once again thank you for your review and we hope we could host you again either at MIMARU TOKYO UENO EAST or at other MIMARUs in Tokyo and Kyoto when you visit Japan next time.
8/10 不錯哦
真實旅客
家庭旅遊
2019年11月8日
喜歡:整潔度、員工素質和設施服務
飯店應加強隔音設施,樓上的人走路聲音會影響到睡眠'
真實旅客
於 2019 年 10 月住了 1 晚
Front Desk MIMARU TOKYO UENO EAST 於 2019年11月22日回覆
Dear Guest,
Greetings from MIMARU TOKYO UENO EAST. Thank you for choosing to stay with us and leaving us the review. We are so sorry that you could not fully enjoyed your stay because of noises upstairs. We will think about renovating soundproofing walls. Once again thank you for your review and hope we could host you again either at MIMARU TOKYO UENO EAST or at other MIMARUs in Tokyo and Kyoto when you visit Japan next time.
10/10 有夠讚
真實旅客
2019年11月8日
喜歡:員工素質、設施服務和住宿環境和硬體
真實旅客
於 2019 年 11 月住了 1 晚
Front Desk MIMARU Tokyo East. 於 2019年11月8日回覆
Dear Guest,
Thank you for your valuable feedback. It means lot to us.We will assume that your high evaluation means that you enjoyed your stay with us.
We hope to you will consider MIMARU as your accommodation place whenever you go to Tokyo or Kyoto.
Thank you.
4/10 不太好
Shun ming
家庭旅遊
2019年10月28日
不喜歡:員工素質
Shun ming
於 2019 年 10 月住了 2 晚
Front Desk Team. 於 2019年10月30日回覆
Dear Shun ming,
Greeting from Mimaru Tokyo Ueno East.Thank you for choosing us during your stay in Japan.We will keep improving service for our customers.Hope we can host you again either here or at other MIMARUs in Tokyo and Kyoto when you visit Japan next time.
8/10 不錯哦
真實旅客
團體旅遊
2019年10月24日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
good location . i can find it easily.
nice staffs and services
真實旅客
於 2019 年 10 月住了 4 晚
Front Desk Team MIMARU Tokyo East. 於 2019年10月25日回覆
Dear Guest,
Thank you very much for your kind review towards our Hotel. We are glad to know that you are pleased with our services and staffs. As you have mentioned before, our Hotel located near Ueno Station, and there are several shops and restaurants near our Hotel. We hope we can see you again in the future, on your next trip to Tokyo.
8/10 不錯哦
CHIA-CHEN
2019年10月17日
喜歡:住宿環境和硬體和客房舒適度
CHIA-CHEN
於 2019 年 10 月住了 1 晚
Front Desk Team MIMARU Tokyo East. 於 2019年10月19日回覆
Dear Chia Chen,
Thank you very much for your feedback towards our Hotel. We hope to see you again next time you are in Japan, either here or at one of our other locations throughout Tokyo and Kyoto. Front Desk Team
8/10 不錯哦
CHIA-CHEN
2019年10月17日
喜歡:住宿環境和硬體和客房舒適度
CHIA-CHEN
於 2019 年 10 月住了 3 晚
Front Desk Team MIMARU Tokyo East. 於 2019年10月19日回覆
Dear Chia Chen, Thank you very much for your feedback towards our Hotel. We hope to see you again next time you are in Japan, either here or at one of our other locations throughout Tokyo and Kyoto. Front Desk Team