Greetings from MIMARU Tokyo Akasaka, thank you for staying with us and taking time to leave us a review afterwards. It seems that you had a very pleasant stay with us and we are delighted that our hotel and our staff were able to serve you well during your stay. We wish to see you back again in the future! Best Regards, MIMARU Tokyo Akasaka
6/10 一般般
Lichun
2024年2月12日
Lichun
於 2024 年 2 月住了 2 晚
MIMARU TOKYO AKASAKA Front Staff 於 2024年2月12日回覆
Thank you for your review. We will be waiting for the day we meet again with you.Best RegardsMIMARU TOKYO AKASAKA
8/10 不錯哦
Sharon
親子旅遊
2023年8月29日
喜歡:整潔度、設施服務和住宿環境和硬體
The staff are helpful. We love the location as it is a walkable distance to train station and it is easy to go to Shibuya, Harajuku, Tokyo Station.
Very suitable for families.
Sharon
於 2023 年 8 月住了 5 晚
MIMARU TOKYO AKASAKA Front Staff 於 2023年8月30日回覆
Greetings from MIMARU Tokyo Akasaka, thank you for staying with us and thank you for leaving a review. We truly appreciate the feedback we receive from our guests, and it is good to hear that our hotel and our service have made your stay comfortable and that you find our hotel suitable for families. We wish to see you back again in the future! Best regards, MIMARU Tokyo Akasaka Front Desk Team
10/10 有夠讚
Roy
2023年5月24日
Roy
於 2023 年 5 月住了 8 晚
MIMARU TOKYO AKASAKA Front Staff 於 2023年6月14日回覆
Thank you very much for your kind review. We hope you enjoyed your stay with us and we hope to serve you again in your next trip to Tokyo.
10/10 有夠讚
Ada
團體旅遊
2022年12月4日
喜歡:整潔度、設施服務和住宿環境和硬體
Comfy place and convenient location. Lots of restaurants and convenient stores nearby
Staff are super nice and helpful!!! Really thanks for their help during the stay.
Ada
MIMARU TOKYO AKASAKA Front Staff 於 2022年12月5日回覆
Thank you very much for your nice review!We are more than happy to read you enjoyed your stay with us during your trip to Tokyo. We hope to see you again next time!Best regards!
10/10 有夠讚
Wing Hay
商務旅客
2022年11月28日
喜歡:整潔度和客房舒適度
Wing Hay
於 2022 年 11 月住了 4 晚
MIMARU TOKYO AKASAKA Front Staff 於 2022年11月28日回覆
Thank you very much for staying with us during your trip to Tokyo! We are very glad to read you enjoyed your time with us and we hope to see you again in the future!!!
Thank you for staying with us and leaving a good review.
We are glad to know that you seem enjoyed our hotel.
We hope you could enjoy your trip in Japan as well.
Also we would like to apologize with inconvenience about WiFi. We will try to provide better one.
We look forward to seeing you again in here or other MIMARUs in Tokyo or Kyoto.
Once again, Thank you very much!
Front Desk Team
MIMARU TOKYO AKASAKA
6/10 一般般
Wei-Ping
家庭旅遊
2020年1月28日
不喜歡:員工素質和客房舒適度
Wei-Ping
於 2020 年 1 月住了 5 晚
MIMARU東京赤坂 於 2020年1月31日回覆
Thank you very much for taking your time to leave us a review. As you know our hotel is located in very convenient place that has a lot of restaurants and convenience stores nearby.Hope we will see you again here or any other MIMARU place in Tokyo or Kyoto. Best regards, From front desk.
10/10 有夠讚
PEIJUNG
家庭旅遊
2020年1月24日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect location and big room space. Very good choice in Tokyo.
PEIJUNG
於 2020 年 1 月住了 4 晚
MIMARU東京赤坂 於 2020年1月25日回覆
Thank you very much for taking your time to leave us a review. As you know our hotel is located in very convenient place that has a lot of restaurants and convenience stores nearby.Hope we will see you again here or any other MIMARU place in Tokyo or Kyoto. Best regards, From front desk.
Hello there
Thank you for staying with us in our hotel during your Tokyo trip.We really hope when you come back to Japan you will still choose our brand in Tokyo or Kyoto.
Best regards.
10/10 有夠讚
RayChan,Hong Kong
2019年5月5日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very comfortable hotel in a tiny neighbourhood ideal for families and kitchen has proven handy. Supermarket nearby and close to many upmarket and budget eateries. However, Chiyoda line is sparse in tourist destinations so expect to change train often.
RayChan
於 2019 年 4 月住了 5 晚
MIMARU TOKYO AKASAKA 於 2019年5月8日回覆
Dear Ray
Thank you for choosing our hotel during your Tokyo trip.
We are so glad to hear you like our hotel and the neighbourhood.You are right about Chiyoda line,if you walk a bit from our hotel ,there is another station which on Ginza line,maybe more convenient.
Really hope next time when you travel Tokyo or Kyoto you will still choose our brand.
Best regards.
10/10 有夠讚
真實旅客
2019年4月29日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2018 年 6 月住了 7 晚
Front Desk Team 於 2019年5月8日回覆
Greetings from MIMARU TOKYO AKASAKA.
Thank you for taking time to leave us a 5 stars review.
We look fowrad too seeing you next time in our location in Tokyo or Kyoto.
MIMARU TOKYO AKASAKA
front desk team
Thank you for giving us 5 stars review, we look forward to seeing you again.
MIMARU TOKYO AKASAKA front desk team
10/10 有夠讚
真實旅客
2019年2月18日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2019 年 2 月住了 6 晚
front desk team 於 2019年4月2日回覆
Thank you for giving us 5 stars review, we look forward to seeing you again.
MIMARU TOKYO AKASAKA front desk team
8/10 不錯哦
Yee
團體旅遊, 家庭旅遊, 親子旅遊
2019年2月2日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Yee
於 2019 年 1 月住了 3 晚
MIMARU Tokyo AKASAKA Front Desk Team 於 2019年2月2日回覆
Thank you so much! It was our pleasure. We hope to see you again in the future, either back here at Akasaka or at one of our other locations
10/10 有夠讚
hueiling
2018年12月24日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
hueiling
於 2018 年 12 月住了 4 晚
MIMARU Tokyo AKASAKA Front Desk Team 於 2018年12月24日回覆
Thank you so much! It was our pleasure. We hope to see you again in the future, either back here at Akasaka or at one of our other locations.
10/10 有夠讚
SHENG-CHUN
2018年11月28日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
MIMARU AKASAKA IS GOOD!
房間狀況很好,乾淨清潔舒適,距離赤坂站7號出口蠻近的,就算10點過後回家也有5號出口可進出,適合自由行與背包客,與旅途中在意睡眠品質的旅客。
附近有可選菜的便當店、拉麵店、定食、松屋、麥當勞、隔街也有各式燒烤小酌店,對面有7-11,絕對不怕晚上回家沒得吃。
如再訪東京自助,此飯店依然是名單上。
PS. 旅途如有各式需求,飯店客服會盡可能幫助你
MIMARU Tokyo AKASAKA Front Desk Team 於 2018年11月3日回覆
We sincerely appreciate your review. We are incredibly happy to know you enjoyed your stay,And found accommodations to be comfortable. We hope to see you again soon in the near future
Greetings from MIMARU Tokyo AKASAKA,
Thank you for staying with us,
We hope to hosting you again,
10/10 有夠讚
grace,hong kong
2018年8月3日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Close metro and convenient shop to reach
Next time will consider booking again, I feel very comfortable
grace
於 2018 年 7 月住了 6 晚
MIMARU Front Desk Team 於 2018年8月4日回覆
Thank you to choosing to stay with MIMARU Tokyo AKASAKA.
We hope you enjoyed your time with us as much as we enjoyed having with you.
We our glad that our staff was able to make your stay such a memorable one.
We cannot wait for your return to in our hotel again. See you soon.
MIMARU Front Desk Team
8/10 不錯哦
CHI HAO
2018年7月30日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
CHI HAO
於 2018 年 7 月住了 4 晚
Front Desk Team 於 2018年7月31日回覆
Thank you for your kind review. We look forward to seeing you again in Tokyo, or our new location in Kyoto!
10/10 有夠讚
真實旅客
2018年7月29日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
A good experience!The hotel room is big and clean. Also,it is near to the station and have convenience store opposite the hotel.
真實旅客
於 2018 年 7 月住了 4 晚
MIMARU Front Desk Team 於 2018年8月1日回覆
Greetings from Mimaru Tokyo AKASAKA
Thank you very much for the kind and detailed comments following your recent stay with us.
We were thrilled to hear that you had a great time and we certainly hope that we will see you again in the future
MIMARU Front Desk Team
10/10 有夠讚
真實旅客
2018年7月5日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Stay like at home.
Staff at front desk are foreigner, so could be communicated with English and Cantonese. They are very nice and helpful. Just like stay at a big family. The kitchen in the unit is very suitable for a family with baby. Toilet and bathroom are separately.
真實旅客
於 2018 年 6 月住了 3 晚
MIMARU Front Desk Team 於 2018年7月7日回覆
Thank you so much for your 5 star review. We are so happy you could enjoy not only our hotel but also the surround area. We are glad to here our foreign staff was able to help make your trip easier. While our rooms do come equipped with hangars, we will look into putting hooks in the bathroom area as you suggested. Thank you so much and we hope to see you again in the future, either here or at another one of our locations. Thank you.
10/10 有夠讚
真實旅客
2018年7月3日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good for family to stay
真實旅客
於 2018 年 6 月住了 17 晚
Front Team 於 2018年7月3日回覆
Hello there,
Thank you for taking time to write a review for us.
We are glad to know that you enjoyed your recent stay at MIMARU Tokyo. Yes, we are family hotel with well-equipped kitchen inside the room. Guests feel as if they are at their own home away from home.
Your kind comment has made us excited and definitely, we will be here next time you visit Tokyo.
MIMARU Tokyo Akasaka
10/10 有夠讚
eva
2018年6月25日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
New hotel, Good place to convinient store like 7-11, lowson, good service good experience
eva
於 2018 年 6 月住了 4 晚
MIMARU Tokyo Akasaka Front Team 於 2018年6月26日回覆
Dear eva,
Greetings from MIMARU Tokyo Akasaka!
Thank you for choosing our hotel during your trip to Tokyo and left us such a warm review. We appreciate your kind words and happy to know that it seems that you enjoyed your stay in our hotel. There are lots of convenience stores and restaurants near us, I hope that you enjoyed them as well!
And we look forward to seeing you again in the near future at MIMARU again!
您好,感謝您這一次選擇並入住MIMARU Tokyo Akasaka。
首先我們爲交通及用餐的不便表示誠摯的歉意。
現在酒店已開始提供往返于機場的包車服務,酒店前台可以協助預約前往機場的出租汽車。並且由于酒店的面積有限,我們尚無法提供早餐。但5月末位于酒店一層的意式餐廳即將開業,我們先正與餐廳負責人協商早餐事宜。
但您的意見對于我們非常重要,我們將會將您的意見分享給酒店的運營隊伍,爭取可以爲顧客提供更好的服務。
希望您這一次在MIMARU度過了一段愉快的時光,並且我們誠摯歡迎您的再次光臨。
10/10 有夠讚
真實旅客
2018年4月24日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The best apartment/hotel in Japan
What a wonderful stay! We enjoyed a lot of the space and services hotel provided. The location is close to station with a quiet taste of the neighborhood. You have to come and experience yourself to find out how great this hotel is! We sure will definitely stay in it next trip!
真實旅客
Kiran 於 2018年4月26日回覆
Hello there,
Greetings from Mimaru Apartment Hotel, Tokyo Akasaka.
Thank you very much for taking time to write such a candid comment at our property and giving us full points.
We are more than happy to know you enjoyed the recent stay with us at Mimaru Tokyo Akasaka and we are also glad to know you were abled to enjoy our neighbourhood and explored the cities nearby.
Such comments from our much-valued guests really energize us to move forward with more professional manner keeping in mind the customer satisfaction all the time.
Definitely, we will be here, next time you visit Tokyo.
Thank You
Mimaru Front Staff
10/10 有夠讚
Nathan
2024年4月29日
喜歡:整潔度和住宿環境和硬體
Nathan
於 2024 年 4 月住了 5 晚
MIMARU TOKYO AKASAKA Front Staff 於 2024年5月2日回覆
Greetings from MIMARU Tokyo Akasaka, thank you for staying with us and thank you for leaving us a review. We hope that you enjoyed your stay and were able to create memorable experiences. We are looking forward to seeing you again! Best Regards, MIMARU Tokyo Akasaka Front Desk Team
8/10 不錯哦
Sarafina
家庭旅遊
2024年4月19日
喜歡:整潔度、設施服務和住宿環境和硬體
Excellent location and rooms. Only thing I didn’t like was that the rooms were not completely sound proof. Would stay again
Sarafina
於 2024 年 4 月住了 7 晚
MIMARU TOKYO AKASAKA Front Staff 於 2024年4月20日回覆
Greeting from MIMARU Tokyo Akasaka, thank you for staying with us. We are delighted that you were satisfied with our location and room. We sincerely appologize for the sound during your stay. We will share your review with our staff and try to solve the problem. Thank you for a valuable feedback. We hope to welcome you back again in the future. Best Regards,
10/10 有夠讚
Chi-Lieng
親子旅遊
2024年4月9日
喜歡:整潔度、設施服務和住宿環境和硬體
Very happy, great location walkable to lots of places
Chi-Lieng
於 2024 年 4 月住了 6 晚
MIMARU TOKYO AKASAKA Front Staff 於 2024年4月9日回覆
Greeting from MIMARU Tokyo Akasaka, thank you very much for staying with us. We are happy to hear that you had a good time here. We hope to welcome you back again in the future!Best Regards,
8/10 不錯哦
Heather
2024年1月25日
喜歡:整潔度和住宿環境和硬體
Great location and property.
Heather
於 2024 年 1 月住了 3 晚
MIMARU TOKYO AKASAKA Front Staff 於 2024年1月25日回覆
Greetings from MIMARU Tokyo Akasaka, thank you for staying with us and thank you for leaving us a review. We are happy to hear that you were pleased with the location and the property. We wish to see you back again in Akasaka in the future! Best Regards, MIMARU Tokyo Akasaka Front Desk Team
4/10 不太好
M
商務旅客
2024年1月23日
不喜歡:整潔度和客房舒適度
Not exactly like the pictures...
- I would not recommend this hotel at all…. Rooms are very strangely designed – no cabinet space and tiny closet but table which could seat 8 people. Weird smells throughout visit and windows which were frosted over with metal mesh and locked which made the room feel a bit like a prison cell. No natural light in the room at all…..laundry costs quite a lot as well ….. Very expensive for what it is when compared to other options in the city….Location is fine but not as close to train as they say
M
於 2024 年 1 月住了 7 晚
MIMARU TOKYO AKASAKA Front Staff 於 2024年1月24日回覆
Thank you very much for taking the time to leave a comment about your stay in our hotel. The layout of the rooms can be found on our official website to avoid confusion at the time of arrival, we hope that for the next time you can take the time to review this information to avoid misunderstandings.Regarding the security on the window, since we are a family friendly apartment hotel, the windows have a lock that does not allow the window to open completely, however, as you did, if you ask the front desk staff we can remove the lock for better ventilation.About our coin laundry the price is 400 JPY with detergent included and dryer 100 JPY per 30 minutes. We apologize for not meeting your expectations and look forward to improving our services.
8/10 不錯哦
JING RONG
2024年1月6日
JING RONG
於 2023 年 12 月住了 7 晚
MIMARU TOKYO AKASAKA Front Staff 於 2024年1月11日回覆
Greeting from MIMARU Tokyo Akasaka.Thank you for staying with us during your trip to Tokyo.Also thank you for taking your precious time to give us the great review!We look forward to seeing you again either here or at another MIMARU.
10/10 有夠讚
真實旅客
家庭旅遊
2023年12月31日
喜歡:整潔度和客房舒適度
Highly recommended
Awesome experience. The room we had was very spacious for a family of 4. In addition, havjng laundry and a small kitchen with a fridge available makes it perfect for extended stays. The front desk was very helpful and they also have English speaking staff. Akasaka station is within walking distance (6 min) and there is a 7-11 right across the street. We definitely would stay here again.
真實旅客
於 2023 年 12 月住了 10 晚
MIMARU TOKYO AKASAKA Front Staff 於 2024年1月31日回覆
Thank you for staying with us during your trip in Tokyo and taking your precious time to give us such a wonderful feedback! We are more than happy to hear that you enjoyed your stay here. Thank you for also mentioning our facilities and nearby places, as we as for sharing your experience with us. We forward to seeing you as well!
10/10 有夠讚
George
家庭旅遊
2023年12月12日
喜歡:整潔度和客房舒適度
We totally enjoyed our 4 nights stay at Minaru. The accommodations were spacious and clean.
A special shout out to Yukio who was most helpful in suggesting and securing a local taxi to Narita Airport.
George
於 2023 年 11 月住了 4 晚
MIMARU TOKYO AKASAKA Front Staff 於 2023年12月13日回覆
Greeting from MIMARU Tokyo Akasaka.Thank you for staying with us during your trip in Tokyo and taking your precious time to give us your feedback.We are glad that you enjoyed your stay here. Thank you again for taking your precious time to share your experience with us.We look forward to seeing you again either here or at another MIMARU.
10/10 有夠讚
Eugene
家庭旅遊
2023年12月7日
喜歡:整潔度和客房舒適度
Eugene
於 2023 年 11 月住了 2 晚
MIMARU TOKYO AKASAKA Front Staff 於 2023年12月7日回覆
Greeting from MIMARU Tokyo Akasaka.Thank you for stayig with us and giving us such a wonderful review.We hope you had a great time in Tokyo.We are looking forward to seeing you in the future!
10/10 有夠讚
Dan
家庭旅遊
2023年12月6日
喜歡:整潔度、設施服務和住宿環境和硬體
Great location, facilities and spacious room. We left a hat during our initial stay and they kept it for us for our return stay. Really appreciate that.
Dan
於 2023 年 11 月住了 6 晚
MIMARU TOKYO AKASAKA Front Staff 於 2023年12月6日回覆
Greetings from MIMARU Tokyo Akasaka, thank you for staying with us and thank you for taking time to leave us such a great review. We are glad to hear that you enjoyed both our hotel and Akasaka neighbourhood. We truly appreciate your kind words about our service as well. We wish to see you back again in the future! Best Regards, MIMARU Tokyo Akasaka Front Desk Team
10/10 有夠讚
Hidayah
家庭旅遊
2023年12月2日
喜歡:整潔度、設施服務和住宿環境和硬體
Very convenient place for family to stay clean and easy walk arround
Hidayah
於 2023 年 11 月住了 3 晚
MIMARU TOKYO AKASAKA Front Staff 於 2023年12月5日回覆
Greeting from MIMARU Tokyo Akasaka.Thank you for staying with us during your trip to Tokyo.Also thank you for taking your precious time to give us the great review!We look forward to seeing you again either here or at another MIMARU.